Canterbury Center

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  • Interior

    A spacious dining area with an arched ceiling, featuring tables and chairs arranged neatly under a chandelier, surrounded by large windows.
  • Decor

    A small office meeting room with a desk, computer, chairs, and a telephone.
  • Living Room

    A cozy living room with a sofa, television, indoor plant, and game pieces on the table.
  • Building

    A building with a green roof and large columns, situated in a landscaped area with an American flag.
  • Windows

    A cozy living room with two armchairs, a coffee table with a plant, and a birdcage by the window.
  • Kitchen

    A clean, modern kitchen with white cabinets and appliances, featuring a table and chair in the foreground.
  • Exercise Equipment

    A therapy room equipped with parallel bars and various exercise equipment for rehabilitation purposes.

Canterbury Center

80 Maddex Drive, Shepherdstown, WV 25443

For more information about senior living options: (844) 490-3973

1 from 1 review
Skilled Nursing Facility

Canterbury Center Costs & Pricing

Canterbury Center offers competitive pricing for its residential care options, with semi-private rooms priced at $5,250 per month and private rooms at $5,550 per month. These rates align with those in Jefferson County, maintaining a consistent level of affordability within the region. In contrast, the average costs for similar room types in West Virginia reflect a significant reduction, with semi-private accommodations available for approximately $3,683 and private rooms starting at about $4,794. This discrepancy highlights Canterbury Center's positioning as a premium choice within the local market while still providing valuable services that justify its pricing structure.

Floor plansCanterbury CenterJefferson CountyWest Virginia
Semi-Private$5,250$5,250$3,683
Private$5,550$5,550$4,794

Overall Review of Canterbury Center

Pros

  • pro The area is attractive for relocating my brother to a nursing home.
  • pro They have an appointment booking system in place.
  • pro The person who answered the phone was helpful in providing another contact's name and number.
  • pro The call was answered promptly by a staff member.

Cons

  • pro They are extremely frustrated and disappointed with the lack of response from the nursing homes despite multiple attempts to contact them.
  • pro Their experience with the staff over the phone was confusing and unhelpful, as they were given conflicting information and encountered a person who was unaware of Tammy.
  • pro The repeated unsuccessful attempts at scheduling an appointment have left them feeling discouraged and uninterested in pursuing placement at this particular facility.

Review

The process of finding suitable nursing home facilities for a loved one can be an emotionally charged and complex task. Unfortunately, one family has recently encountered significant challenges in their search for a nursing home, highlighting the frustrations that can arise when communication and customer service fall short. This family's experience reflects not only their individual struggles but also raises broader concerns about the accessibility and responsiveness of care facilities.

Initially, this family made efforts to reach out to a particular nursing home over a span of two weeks, attempting to schedule an appointment for their brother's potential placement. Despite making three separate calls within that timeframe, they received no acknowledgment or response from the facility. Such lack of communication can be disheartening for families who are already grappling with the difficult emotions surrounding a loved one's transition into assisted living or skilled nursing care. The silence from the facility raised questions about its operational efficiency and commitment to prospective residents and their families.

On their fourth attempt to connect with the nursing home, there was a glimmer of hope when someone answered the phone. The representative provided them with what they believed to be useful information?a different phone number through which they could reach out directly for assistance?along with specific instructions to ask for an employee named Tammy. At this point, it seemed like the family might finally receive the help they needed, showcasing how critical clear communication can be in sensitive situations like these.

However, upon calling the new number provided and requesting Tammy as instructed, the family faced yet another layer of confusion. The man who answered was unaware of any staff member by that name and appeared bewildered by their inquiry. This miscommunication not only amplified their frustration but also illustrated systemic issues within the facility?s operations. It is concerning when potential caregivers do not have access to basic information about staffing or available resources; such oversights can erode trust between facilities and families seeking assistance during vulnerable times.

Feeling exasperated after four attempts at contacting the same facility without success?and experiencing contradictory information?the family made a collective decision not to pursue placement in this particular nursing home anymore. Their experience serves as a stark reminder that first impressions matter greatly in healthcare settings; effective communication and customer service can influence decisions around where individuals choose to seek care deeply affecting both mental well-being and peace of mind during challenging times.

In conclusion, navigating through options for elder care is seldom easy, particularly when facing obstacles such as unreturned phone calls or miscommunication among staff members. This family's journey underscores important lessons regarding accountability within nursing homes and highlights how critical it is for these establishments to prioritize responsive communication systems that honor families' needs while simultaneously providing essential services. As more individuals begin searching for long-term care solutions amidst growing demand, it becomes ever more crucial for facilities to establish robust processes that facilitate open dialogue with prospective residents and their loved ones.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Canterbury Center in Shepherdstown, WV is a premier assisted living community that offers a range of amenities and care services to cater to the unique needs of its residents.

Residents at the Canterbury Center can enjoy comfortable and fully furnished accommodations with options for cable or satellite TV, Wi-Fi/high-speed internet access, private telephones, and kitchenettes for their convenience. The community also boasts beautiful outdoor spaces and gardens that provide opportunities for relaxation and fresh air.

To ensure the well-being and comfort of residents, the Canterbury Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also assists with medication management, coordination with healthcare providers, and follows special dietary restrictions including diabetes diet.

The community places a strong emphasis on mental wellness by offering a comprehensive mental wellness program designed to support the emotional and psychological needs of residents. Additionally, meal preparation and service are provided, ensuring that residents receive delicious and nutritious meals every day.

Transportation arrangements are made for medical appointments, allowing residents to easily access healthcare services when needed. In addition to this convenience, there are several nearby amenities available to residents including cafes, parks, pharmacies, restaurants, physicians' offices, and places of worship.

At the Canterbury Center in Shepherdstown, WV, residents can expect a comfortable and supportive environment with attentive care services tailored to their individual needs. With ample amenities and convenient nearby facilities, this assisted living community offers an enriching lifestyle for its residents.

Nearby Places of Interest

This part of Shepherdstown, West Virginia, offers a variety of essential services and amenities that cater to the needs of senior citizens. With multiple physicians, pharmacies, and a hospital within close proximity, residents have convenient access to healthcare facilities. Additionally, there are several places of worship nearby for spiritual fulfillment. The area also boasts a selection of restaurants and cafes where seniors can enjoy dining out or socializing with friends. For outdoor activities, there are parks within a short driving distance, providing opportunities for leisurely walks or picnics. The town's transportation options, such as the Amtrak station and nearby Harpers Ferry Train Station, offer easy travel connections for those looking to explore beyond the local area. Overall, this part of Shepherdstown provides a welcoming community with essential resources and recreational opportunities for seniors looking to settle in the area.

Physicians

  • Palank Brian DDS (0.1 miles)
  • Family Medicine Center (6.8 miles)
  • Michael L Kisner DR Chirprctr (7.9 miles)
  • Electra Vision (8.1 miles)
  • Behavioral Health Services (8.4 miles)
  • Panhandle Neurology Center (8.5 miles)
  • Martinsburg Pediatrics (8.5 miles)

Pharmacies

  • Walgreens (0.1 miles)
  • Epic Pharmacies (2.8 miles)
  • Sharpsburg Pharmacy (2.8 miles)
  • Patterson's Drug Store (7.9 miles)
  • Walgreens (8 miles)
  • CVS Pharmacy (8 miles)
  • Martinsburg Pharmacy (8.7 miles)

Places of Worship

  • Trinity Episcopal Church (0.6 miles)
  • St Joseph Catholic (7.9 miles)
  • Trinity United Methodist Church (8 miles)
  • Martinsburg Seventh Day Adventist Church (9.7 miles)

Restaurants

  • Betty's Restaurant (0.7 miles)
  • The Devonshire Arms Cafe & Pub (0.8 miles)
  • Blue Moon Cafe (0.8 miles)
  • Alma Bea (0.8 miles)
  • Nutter's Ice Cream (4 miles)
  • Captain Benders Tavern (4 miles)
  • Brix 27 (7.9 miles)

Cafes

  • Lost Dog Coffee (0.8 miles)
  • The Black Dog Coffee Company (5.7 miles)
  • Panera Bread (8.2 miles)
  • Starbucks (9.1 miles)
  • Panera Bread (9.1 miles)
  • Daily Grind (9.2 miles)
  • A.M. Brews (9.8 miles)

Parks

  • Morgan's Grove Park (1 miles)
  • Bolivar Heights Battlefield (8.3 miles)
  • Harpers Ferry National Historical Park (8.8 miles)
  • War Memorial Park (8.9 miles)
  • Brownsville Community Pond (9.1 miles)

Transportation

  • Amtrak-Mrb (7.8 miles)
  • Harpers Ferry Train Station (9 miles)

Hospitals

  • WVU Hospitals-East City Hospital (9.2 miles)

Frequently Asked Questions

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