Canterbury Center in Shepherdstown, WV

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  • Interior

    A spacious dining area with an arched ceiling, featuring tables and chairs arranged neatly under a chandelier, surrounded by large windows.
  • Decor

    A small office meeting room with a desk, computer, chairs, and a telephone.
  • Living Room

    A cozy living room with a sofa, television, indoor plant, and game pieces on the table.
  • Building

    A building with a green roof and large columns, situated in a landscaped area with an American flag.
  • Windows

    A cozy living room with two armchairs, a coffee table with a plant, and a birdcage by the window.
  • Kitchen

    A clean, modern kitchen with white cabinets and appliances, featuring a table and chair in the foreground.
  • Exercise Equipment

    A therapy room equipped with parallel bars and various exercise equipment for rehabilitation purposes.

Canterbury Center in Shepherdstown, WV

80 Maddex Drive, Shepherdstown, WV 25443

For more information about senior living options: (844) 490-3973

3.8 from 59 reviews
5 stars
38
4 stars
4
3 stars
1
2 stars
1
1 stars
15

Skilled Nursing Facility

Canterbury Center Costs & Pricing

Canterbury Center offers competitive pricing for its residential care options, with semi-private rooms priced at $5,250 per month and private rooms at $5,550 per month. These rates align with those in Jefferson County, maintaining a consistent level of affordability within the region. In contrast, the average costs for similar room types in West Virginia reflect a significant reduction, with semi-private accommodations available for approximately $3,683 and private rooms starting at about $4,794. This discrepancy highlights Canterbury Center's positioning as a premium choice within the local market while still providing valuable services that justify its pricing structure.

Floor plansCanterbury CenterJefferson CountyWest Virginia
Semi-Private$5,250$5,250$3,683
Private$5,550$5,550$4,794

Overall Review of Canterbury Center

Pros

  • pro The staff at Canterbury Center are welcoming, attentive, and caring.
  • pro The facility is clean, well kept, and comfortable for residents.
  • pro The rehab team (PT, OT, Speech, and Social Services) is thorough, knowledgeable, and compassionate.
  • pro The nursing staff are attentive, timely, and patient.
  • pro The environment is organized and the care team works well as a coordinated group.
  • pro Communication with families is excellent and proactive.
  • pro The staff are warm, friendly, and professional.
  • pro Canterbury Center is highly recommended by families for its compassionate care.
  • pro Overall, the reviews highlight a consistently positive experience and strong quality of care.

Cons

  • pro Canterbury Center is horrible.
  • pro Patient care is minimal and the facility is chronically understaffed.
  • pro Staff have used pillowcases to wash residents.
  • pro The facility cannot get residents' diets correct.
  • pro There is documentation of filth at the facility.
  • pro There have been meetings with staff and nothing has been done.
  • pro Families are advised to avoid the facility.
  • pro Care for a therapy patient has been unsatisfactory, with suspected UTIs not tested promptly.
  • pro The food is cold and the bread is days old.
  • pro Staff mistreat residents and refuse to identify themselves.

Review

Canterbury Center in Shepherdstown, WV is best suited for seniors who need intensive rehabilitation and value an engaged, therapy-focused care team. Families can expect a facility where PT, OT, and speech therapists frequently interact with residents, and where social services and nursing staff can deliver thorough, personable attention during recovery or post-acute care. The strongest case for Canterbury rests on a reputation for a robust rehab process, clean rooms, and a front-line staff that many families describe as compassionate, patient-centered, and communicative when times are tough.

Those who may want to consider alternatives are those who cannot tolerate inconsistent staffing or variable quality of care. Recurrent concerns about call bells going unanswered for long stretches, and reports of understaffing across departments, raise red flags for families prioritizing reliable, around-the-clock supervision. Experiences described as rushed or creased by frequent staff turnover, plus instances of perceived poor administration or delayed follow-through on family questions, suggest that some residents could fare better in a facility with a more predictable staffing model and firmer administrative accountability. Additionally, accounts of hygiene lapses, missing personal items, and, in some cases, overt dissatisfaction with food or general environment signal the need for careful comparison with other options.

The most persuasive pros - an energetic rehab program, attentive clinicians, and a generally clean, well-kept environment - often offset several notable drawbacks. Families repeatedly praise the rehab team for thorough assessments, goal-focused therapy, and consistent involvement in progress updates. The social work and admissions teams are repeatedly singled out for helpfulness, and many visitors report warmth and professionalism from front office staff, as well as a level of care that makes loved ones feel seen and valued. When care teams are at full strength, Canterbury can deliver meaningful rehab milestones, with residents leaving with clearer progress toward independence and a sense of dignity maintained by compassionate staff.

Yet the cons matter in practical decision-making. Chronic understaffing, mixed morale, and intermittent delays in routine care can erode confidence, especially for residents who require vigilant monitoring or complex daily support. Specific complaints about call-light responsibility, laundry availability, and the timely addressing of medical or personal needs underscore the risk of less-than-perfect day-to-day experiences. Reports of miscommunications or perceived gaps in administrative oversight further complicate the picture, suggesting that families should plan to stay closely engaged with care planning, insist on explicit response times, and request direct lines to supervisors when concerns arise. For some, these issues will be manageable with proactive oversight; for others, they may tip the balance toward a facility with fewer reliability concerns.

For families leaning into Canterbury, a practical, action-focused approach makes the difference. Demand a candid care plan review that assigns a stable nursing pair or small team to your loved one, and establish clear expectations for response times to call bells. Seek concrete assurances about housekeeping, laundry schedules, and the facility's process for tracking and resolving concerns about care or personal belongings. When possible, observe a shift or two to gauge staff coverage, talk with several frontline workers, and request current references from families with residents who share similar needs. A structured, short-term trial or a clearly defined transition plan can reveal whether Canterbury consistently delivers the rehab outcomes and daily reliability sought.

In the end, Canterbury Center presents a pragmatic choice for those prioritizing rehab efficacy, a supportive therapeutic milieu, and a generally welcoming environment. It can be an excellent fit where the emphasis is on progress, participation, and ongoing family communication, provided a careful eye is kept on staffing consistency and administrative responsiveness. For households prioritizing ironclad daily assurances, or for residents needing unwavering supervision and flawless execution of routine care, exploring alternatives may yield a more predictable fit. If Canterbury is selected, approach the placement with informed vigilance, and align expectations with a concrete plan for ongoing oversight and proactive problem-solving.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Canterbury Center in Shepherdstown, WV is a premier assisted living community that offers a range of amenities and care services to cater to the unique needs of its residents.

Residents at the Canterbury Center can enjoy comfortable and fully furnished accommodations with options for cable or satellite TV, Wi-Fi/high-speed internet access, private telephones, and kitchenettes for their convenience. The community also boasts beautiful outdoor spaces and gardens that provide opportunities for relaxation and fresh air.

To ensure the well-being and comfort of residents, the Canterbury Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also assists with medication management, coordination with healthcare providers, and follows special dietary restrictions including diabetes diet.

The community places a strong emphasis on mental wellness by offering a comprehensive mental wellness program designed to support the emotional and psychological needs of residents. Additionally, meal preparation and service are provided, ensuring that residents receive delicious and nutritious meals every day.

Transportation arrangements are made for medical appointments, allowing residents to easily access healthcare services when needed. In addition to this convenience, there are several nearby amenities available to residents including cafes, parks, pharmacies, restaurants, physicians' offices, and places of worship.

At the Canterbury Center in Shepherdstown, WV, residents can expect a comfortable and supportive environment with attentive care services tailored to their individual needs. With ample amenities and convenient nearby facilities, this assisted living community offers an enriching lifestyle for its residents.

Nearby Places of Interest

This part of Shepherdstown, West Virginia, offers a variety of essential services and amenities that cater to the needs of senior citizens. With multiple physicians, pharmacies, and a hospital within close proximity, residents have convenient access to healthcare facilities. Additionally, there are several places of worship nearby for spiritual fulfillment. The area also boasts a selection of restaurants and cafes where seniors can enjoy dining out or socializing with friends. For outdoor activities, there are parks within a short driving distance, providing opportunities for leisurely walks or picnics. The town's transportation options, such as the Amtrak station and nearby Harpers Ferry Train Station, offer easy travel connections for those looking to explore beyond the local area. Overall, this part of Shepherdstown provides a welcoming community with essential resources and recreational opportunities for seniors looking to settle in the area.

Physicians

  • Palank Brian DDS (0.1 miles)
  • Family Medicine Center (6.8 miles)
  • Michael L Kisner DR Chirprctr (7.9 miles)
  • Electra Vision (8.1 miles)
  • Behavioral Health Services (8.4 miles)
  • Panhandle Neurology Center (8.5 miles)
  • Martinsburg Pediatrics (8.5 miles)

Pharmacies

  • Walgreens (0.1 miles)
  • Epic Pharmacies (2.8 miles)
  • Sharpsburg Pharmacy (2.8 miles)
  • Patterson's Drug Store (7.9 miles)
  • Walgreens (8 miles)
  • CVS Pharmacy (8 miles)
  • Martinsburg Pharmacy (8.7 miles)

Places of Worship

  • Trinity Episcopal Church (0.6 miles)
  • St Joseph Catholic (7.9 miles)
  • Trinity United Methodist Church (8 miles)
  • Martinsburg Seventh Day Adventist Church (9.7 miles)

Restaurants

  • Betty's Restaurant (0.7 miles)
  • The Devonshire Arms Cafe & Pub (0.8 miles)
  • Blue Moon Cafe (0.8 miles)
  • Alma Bea (0.8 miles)
  • Nutter's Ice Cream (4 miles)
  • Captain Benders Tavern (4 miles)
  • Brix 27 (7.9 miles)

Cafes

  • Lost Dog Coffee (0.8 miles)
  • The Black Dog Coffee Company (5.7 miles)
  • Panera Bread (8.2 miles)
  • Starbucks (9.1 miles)
  • Panera Bread (9.1 miles)
  • Daily Grind (9.2 miles)
  • A.M. Brews (9.8 miles)

Parks

  • Morgan's Grove Park (1 miles)
  • Bolivar Heights Battlefield (8.3 miles)
  • Harpers Ferry National Historical Park (8.8 miles)
  • War Memorial Park (8.9 miles)
  • Brownsville Community Pond (9.1 miles)

Transportation

  • Amtrak-Mrb (7.8 miles)
  • Harpers Ferry Train Station (9 miles)

Hospitals

  • WVU Hospitals-East City Hospital (9.2 miles)

Frequently Asked Questions

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