Elisabeth's House I
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36 Yankee Drive, Keedysville, MD 21756
For more information about senior living options: (844) 490-3973
They initially had a positive experience with Elisabeth House. Minnie was helpful and explained the process to them. They were able to schedule a physical appointment for their mother. The facility had procedures in place for dealing with dementia patients, such as locked doors with codes. The monthly rate was within their budget at $2200.00. Minnie agreed to refund the $2200.00 after they decided not to keep their mother there. Their brother was able to pick up their mother when they requested it.
The price surprisingly changed to $2200.00, which was odd and disappointing. The facility was not equipped to keep the doors locked for wandering patients, causing concerns about the safety of residents. They were out $500 for no reason and felt frustrated about giving away money unnecessarily. Despite initially saying they could deal with dementia patients, the staff at Elisabeth House was unable to handle their mother's needs and had to send her back home after just a few days. The experience at Elisabeth House left them very disappointed, and they would not recommend it to anyone with an active parent living with dementia.Disappointing Experience with Elisabeth House in Hagerstown
Recently, we had our first encounter with Elisabeth House in Hagerstown and unfortunately, it proved to be a highly disappointing experience. We had initially met with Minnie, who informed us that she would need to assess my mother's condition for 30 days. However, just three days after dropping her off at the facility on April 9th, we received a call requesting us to pick her up as they claimed they were unable to deal with her wandering behavior.
Confusing Pricing and Changing Rates: During our initial meeting with Minnie, she outlined the move-in fee of $500 and a monthly rate of $2,000. Though we hadn't paid the fee initially due to pending paperwork, we were suddenly asked to pay when someone else showed interest in the room. Consequently, my wife sent an overnight check to hold the room. Curiously enough, on April 9th - when we toured the facility again - the price had inflated unexpectedly to $2200. Despite finding this raise peculiar, we agreed since it was still within our budget.
False Promises and Inadequate Security Measures: Minnie assured us during our initial meeting that Elisabeth House was equipped for dementia patients like my mother. Furthermore, she demonstrated their system of unlocking doors using codes during our tour. However, just two days later on April 11th, Minnie called us claiming that they couldn't accommodate my mother due to her wandering tendencies. This left us feeling not only frustrated about losing the $500 move-in fee but also skeptical about their competence and false promises made earlier.
Inconsistent Decision-Making: To compound matters further, after informing us that they couldn't keep my mother due to her wandering behavior on April 11th, Minnie changed her mind and decided to keep her another day without proper explanation or notice. Seeing no improvement in the situation, my brother ultimately drove up to pick our mother up himself. This inconsistent decision-making and lack of transparency further exacerbated our disappointment with Elisabeth House.
In conclusion, our experience with Elisabeth House in Hagerstown was disheartening and far from satisfactory. The unclear pricing structure, sudden changes in rates, false promises regarding their ability to handle dementia patients, inadequate security measures for wandering residents, and inconsistent decision-making have left us severely disappointed. Regrettably, we not only lost $500 but also witnessed a lack of professionalism and compassion during this ordeal. Based on our experience, we cannot recommend Elisabeth House to anyone who has an active parent living with dementia.
Diabetic careElisabeth's House I, located in the charming town of Keedysville, MD, offers a warm and welcoming assisted living community designed to support the well-being and independence of its residents. Nestled in a serene environment, this community is surrounded by natural beauty and convenient amenities.
Residents can enjoy access to a nearby park, perfect for leisurely strolls or outdoor activities with family and friends. For those who may need medical assistance or prescriptions, there are two pharmacies and a physician's office conveniently located within close proximity, ensuring that healthcare services are easily accessible.
Dining options abound with two delightful restaurants nearby, offering opportunities for residents to savor local cuisine or enjoy meals out with loved ones. Elisabeth's House I aims to create a nurturing atmosphere where senior residents can thrive socially and physically while receiving the support they need. Whether engaging in community activities or enjoying the comforts of home, residents will find an enriching lifestyle that promotes both independence and companionship.
This part of Keedysville, Maryland, offers a variety of amenities and services that cater to the needs of seniors. With several physicians, pharmacies, and a hospital nearby, residents have easy access to healthcare facilities. Additionally, there are several parks in the area where seniors can enjoy nature and outdoor activities. The selection of cafes and restaurants provides opportunities for socializing and enjoying meals outside of the home. The close proximity to transportation options like the train station allows for easy travel within and outside of the area. Overall, this part of Keedysville provides a well-rounded environment for senior living with convenient access to essential services and recreational opportunities.
Elisabeth's House I is located at 36 Yankee Drive, Keedysville, MD 21756 in Washington County, Maryland
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