Overall Review of Reeder's Memorial Home
caveat
33 reviews mention this
Care quality feels inconsistent
Residents and families describe both attentive care and serious neglect concerns.
Some reviews praise the care teams as attentive, responsive, and genuinely concerned about residents, including help with needs and follow-through when questions come up. Other reviews describe severe lapses in basic careāmissed or delayed medication, long waits for assistance, and residents left in unsafe or uncomfortable conditions. Several comments also point to communication problems between families and staff, including difficulty getting answers. Overall, reviews paint a mixed picture rather than one consistent experience.
common
26 reviews mention this
Staff often help residents quickly
Many reviews highlight staff who are kind, friendly, and helpful.
A recurring theme is staff friendliness and helpfulness, with families describing welcoming front desk interactions and staff members who address concerns promptly. Several reviews specifically call out nursing and CNA/GNA support as compassionate, knowledgeable, and willing to answer questions. Even when reviews include complaints, they often still mention particular people who were attentive and supportive. The common thread is that resident experience can improve when the right team members are involved.
common
2 reviews mention this
Activities show up often
Residents have access to scheduled, engaging activities.
Reviews mention organized activities as a bright spot, including bingo and other day-to-day programming. At least one reviewer says activities are scheduled every day of the week and that there is something for different interests. When activities are mentioned positively, they are tied to keeping residents engaged rather than just passing time.
caveat
13 reviews mention this
Food quality runs mixed
Food reviews are inconsistent, with both praise and complaints.
Some residents and families describe meals as tasty or acceptable, including praise for lunch and dinner and references to special dining events. Other reviews report that meals are bland, unappealing, cold, or delayed, and a few mention skipped items or difficulty eating. When food is criticized, it is often connected to broader concerns like delayed service or inadequate attention to resident needs. Taken together, dining satisfaction appears to vary by experience.
caveat
17 reviews mention this
Cleanliness is a frequent point
Reviews frequently mention cleanliness, but not everyone agrees.
Many reviews say the facility is clean and well kept, sometimes mentioning no bad smells and consistently washed halls or tidy rooms. Others describe very serious hygiene and odor issues, including residents found in urine or feces, dirty conditions, and inadequate changing or cleaning. A separate set of comments also mention concerns like laundry not being done. Because the cleanliness feedback ranges from strongly positive to alarming, it looks dependent on day-to-day care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.