Meadowbrook Acres Ctr in Charleston, WV

Pros

• The facility is very nice and the staff take great care of residents.
• Meadowbrook Acres is a loving environment where staff truly care about residents, offering fun activities, an excellent therapy program, and the best care.
• Residents are well cared for, the staff are pleasant, the environment is clean, and activities keep residents engaged.
• The residents have great relationships with the staff and the environment is friendly.
• The staff go above and beyond for residents in hygiene and nutrition.
• This facility provides excellent care; residents are happy, and staff organize fun activities to keep them engaged.
• The environment is great, teamwork is strong, the activity group is amazing, and the staff are great.
• The staff work well together to help residents; the facility is well kept and clean, with many planned activities and enjoyable outings.
• The meals are varied and satisfying.
• The nurses are regarded as part of the family and are described as angels at work.

Cons

• The facility let a grandmother fall out of bed several times and failed to prevent it, leading to brain damage and death due to neglect.
• They did not notify the family when she died and sent her straight to the morgue.
• This place is the worst, with staff on smoke breaks and constant screaming that disrupts residents.
• They hire alcoholics.
• One resident has been screaming for days, which is nerve-wracking for the charge and others.
• The workers sit outside with their boyfriends, shirtless, doing drugs, while residents can't get the attention and medical care they need.
• Families are advised not to send their loved ones here.

Review

Meadowbrook Acres Center in Charleston is best suited for families who want an actively engaged, resident-centered environment where daily programming, solid therapy services, and attentive day-time staff are the expectation rather than the exception. The community tends to work well for seniors who thrive on structured activities, regular social interaction, and a consistently clean, pleasant setting. Those who prioritize warmth, personal connections, and a feeling of home-like care will find the strongest fit here. Conversely, families who require near-constant medical oversight, rock-solid safety guarantees, or a transfer-ready record of zero safety concerns should look at alternatives with a heavier emphasis on clinical supervision and stricter safety metrics.

The most persuasive strengths are the visible care culture and the breadth of programming. Multiple reviews flag a genuinely caring staff, with residents forming strong relationships with caregivers who attend to hygiene and nutrition and who maintain a clean, inviting environment. The activity slate stands out - group outings, varied daily routines, and therapy options help keep residents engaged rather than isolated. Meals are described as varied and satisfying, reinforcing a sense of normalcy and dignity in daily life. In short, Meadowbrook Acres often delivers the kind of warmth, teamwork, and social stimulation that families associate with quality assisted living.

Yet the praise sits against a backdrop of serious red flags raised by a minority of reviewers. The most severe concerns center on neglect claims and safety lapses, including an allegation of repeated bed falls with resulting brain injury and death, and a family's report that notification after a loved one's death was lacking. Other reviewers highlight staffing gaps or inconsistent coverage at times, which can translate into delays in care or monitoring. Some accounts describe disruptive behavior by staff off shifts or outside the facility, as well as complaints about residents being overwhelmed by noise or chronic understaffing. Taken together, these warnings rightly temper any unilateral cheer for Meadowbrook Acres and demand a rigorous, evidence-backed assessment for families with higher medical or safety needs.

These positives can offset many families' concerns if the resident is relatively independent, requires help with daily activities, and benefits from a strong social framework and dependable, friendly care during waking hours. The key offset is the combination of a nurturing day-to-day culture, reliable communication with families, and a robust activity/therapy program that can make the difference between a resident merely residing somewhere and truly thriving. However, the offset does not fully neutralize the risks highlighted by the more troubling reviews. When safety, fall prevention, and consistent, transparent reporting are non-negotiables, Meadowbrook Acres demands careful scrutiny and corroboration.

Families should consider alternatives if risk tolerance is low or if the resident carries higher medical complexity. Facilities with a longer track record of incident-free operations, tighter staffing ratios, or stronger dementia-care protocols may better align with expectations for safety and reliability. If choosing Meadowbrook Acres, set up a candid, no-nonsense information-gathering process: request current staffing levels by shift, ask for written policies on fall prevention and incident reporting, review the most recent state inspection results, and speak directly with frontline staff and multiple families about day-to-day realities. This is not a beacon-for-everyone - it's a choice that works for families prioritizing warmth and engagement, while demanding vigilant oversight for safety-sensitive needs.

The concluding move is practical due diligence. Visit with a prepared checklist: observe caregiver availability during key times, verify how meals and activities are tailored to cognitive or physical limitations, and probe how emergencies are handled and communicated. Ask to see a current care plan, discuss response times, and request candid references from current families. If a resident thrives in a lively, relational setting and safety protocols can be confirmed through verifiable, up-to-date documentation, Meadowbrook Acres can be a strong match. If not, pivot to options with more explicit guarantees around supervision, falls prevention, and transparent incident communication.

Located in Charleston, West Virginia, this neighborhood offers convenient access to transportation options such as the Executive Air Terminal and Yeager Airport. With several pharmacies nearby, including CVS Pharmacy and Fruth Pharmacy, ensuring easy access to medications and healthcare services is simple. Residents will also have a variety of dining options with restaurants like Hardee's and McDonald's close by, as well as cafes like Daily Dose Cafe for a quick bite or coffee break. For worship, there are multiple places of worship within a few miles, including Asbury United Methodist Church and St George Orthodox Cathedral. In terms of healthcare facilities, there are several hospitals in the vicinity such as CAMC Memorial Hospital Er and Charleston Area Medical Center. Additionally, the neighborhood is situated near parks like Haddad Riverfront Park for leisurely outdoor activities. Overall, this area provides a convenient and accessible environment for seniors looking to settle down in Charleston.

Transportation

• Executive Air Terminal (1.6 miles)
• Yeager Airport (CRW) (1.7 miles)
• Enterprise Rent-A-Car (4.3 miles)

Pharmacies

• Camc Solutions (1.7 miles)
• CVS Pharmacy (3.8 miles)
• Fruth Pharmacy (3.9 miles)
• CVS Pharmacy (3.9 miles)
• Care Point Partners (3.9 miles)
• BioScrip Infusion Services (3.9 miles)
• Carepoint Partners of WV (3.9 miles)

Physicians

• Bone & Joint Surgeons (2.3 miles)
• Mountain State Medical Associates (2.6 miles)
• Kanawha Valley Internal Medicine (3.8 miles)
• Chesapeake Medical Center (3.8 miles)
• Henry Kinder & Associates (3.8 miles)
• Charleston Pediatric Group (3.8 miles)
• Camc Occupational Lung Center (3.8 miles)

Restaurants

• Hardee's (2.4 miles)
• Hardee's (3.3 miles)
• McDonald's (3.7 miles)
• Nawab Fine Indian Cuisine (3.8 miles)
• Wendy's (3.8 miles)
• Penn Station East Coast Subs (3.8 miles)
• Soho's (3.8 miles)

Places of Worship

• God In Christ Glorious Church (2.6 miles)
• Asbury United Methodist Church (3.7 miles)
• Diocese Mid-Atlant (3.7 miles)
• St George Orthodox Cathedral (3.8 miles)
• Village Chapel Presbyterian Church (3.8 miles)
• Mt Olivet Baptist Church (5.3 miles)
• First Presbyterian Church (6.7 miles)

Cafes

• Daily Dose Cafe (3.8 miles)
• Starbucks (3.9 miles)
• Starbucks (4.5 miles)

Hospitals

• Camc Memorial Hospital Er (3.8 miles)
• Select Specialty Hospital (3.9 miles)
• Charleston Area Medical Center (3.9 miles)
• CAMC Pharmacy - Memorial Hospital (4 miles)
• Women & Children's Hospital (4.1 miles)
• Charleston Surgical Hospital (4.2 miles)
• Day Surgery Center (4.2 miles)

Parks

• Haddad Riverfront Park (4.4 miles)