2149 Greenbrier Street, Charleston, WV 25311
For more information about senior living options: (866) 208-4318
Overall Review of Meadowbrook Acres
Pros
Meadowbrook Acres is described as a loving environment where staff truly care about residents.- Residents are well taken care of in a clean environment with pleasant staff and engaging activities.
- The staff have great relationships with residents, creating a friendly and supportive atmosphere.
- The staff consistently go above and beyond for residents' hygiene and nutrition.
- Reviewers consider Meadowbrook the best facility they’ve experienced, with happy residents and enjoyable activities.
- There is strong teamwork and an amazing activity group among the staff.
- The nurses are described as God’s angels at work here on earth, reflecting exceptional care.
- It is regarded as a great place to care for aging parents.
Cons
The facility allowed a grandmother to fall out of bed multiple times and neglected to prevent it, resulting in brain damage and death due to neglect.- They did not notify the family when the grandmother died and sent her straight to the morgue.
- The staff could not be found because they were on smoke breaks, leaving residents without needed care.
- The workers were observed outside with their boyfriends, doing drugs, and screaming and cussing through the night, undermining residents’ rest and care.
- The facility is described as horrible, with accusations that it hires alcoholics.
- One resident was said to have screamed for days, creating a nerve-racking environment for others.
- The place was labeled as the worst by a reviewer.
Review
Meadowbrook Acres in Charleston, WV is best suited for families seeking a warm, community-forward environment where residents stay active, engaged, and well cared for by a cohesive daytime team. The clearest fit is for seniors who value social programming, regular outings, and a robust therapy program that keeps residents mentally and physically engaged. The facility consistently comes across as a place where relationships with staff feel genuine, and care routines, hygiene, nutrition, and daily activities, are delivered with evident attention. For memory-care needs, Meadowbrook’s structured activities and predictable routine can provide genuine day-to-day purpose and a sense of companionship, which many families prize when selecting a next step.
Those considering Meadowbrook should still weigh whether safety and reliability are non-negotiables. Families who demand a consistently flawless safety record and uninterrupted, transparent oversight may want to explore alternatives. Several reviews raise concerns about safety lapses and accountability, including allegations of neglect that caused serious harm, delays in communication about a loved one’s decline, and disruptive behavior from staff on nights and weekends. Prospective residents with a heightened sensitivity to risk or who require very strict monitoring may find these signals too disruptive to overlook. In short, Meadowbrook can be a great fit for social, activity-rich care, but for those who cannot tolerate potential safety gaps, alternatives deserve a serious look.
The strongest positives, affectionate, engaged staff; a clean, pleasant environment; lively activities and outings; and meals that are varied and satisfying, often offset a great deal of everyday concern. Families repeatedly describe staff as caring, responsive, and willing to go the extra mile for hygiene, nutrition, and residents’ comfort. The sense of teamwork among caregivers, plus the palpable warmth residents feel from nurses who become parts of extended families, creates a lived-in atmosphere that many families prioritize when choosing a place for a loved one. When care plans align with a resident’s preferences, the overall quality of life tends to be high, and residents can appear well-adjusted and content in a well-programmed day.
Yet the main risk signals cannot be dismissed. The most serious negative accounts revolve around safety and accountability, including claims of repeated falls, delayed notifications, and a lack of timely intervention during emergencies. Additional concerns mention staff gaps during off hours, disruptive behavior outside the facility, and rumors of poor staff conduct and substance-related issues. These elements do more than temporarily unsettle families; they strike at the core question of whether a loved one can be kept safe at all times. Pros and cons do not cancel each other out here: when the safety narrative is severe, it overwhelmingly colors the overall assessment, especially for families with loved ones who require vigilant supervision.
For families seriously evaluating Meadowbrook, practical due diligence is essential. Request current staffing rosters, incident logs, and a candid explanation of fall prevention and emergency response practices. Schedule a live tour that covers night shifts and quiet hours, and speak with current residents and their families about day-to-day responsiveness and communication. Ask how dementia/Care needs are managed, what the responder times look like for call bells, and how nutrition and hygiene priorities are tracked in real time. These questions should be paired with a review of inspections, relevant citations, and any corrective actions taken in response to past concerns.
Ultimately, Meadowbrook Acres delivers a compelling blend of warmth, engagement, and responsive daytime care that can drive enjoyable, meaningful days for many residents. The environment supports social connection, purposeful activities, and personal attention from caregivers who genuinely care. However, the decision hinges on tolerance for safety risk signals and the facility’s ability to demonstrate consistent, transparent accountability. For families who prize community feel and active programming and are comfortable monitoring safety practices closely, Meadowbrook is a credible choice. For those who prioritize an unassailable safety record and airtight night supervision, exploring alternatives is not only prudent, it’s essential.
60 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Yeager (2 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Comprehensive Exploration of Living Wills and Other Advance Directives
