Overall Review of Mountain View Regional Medical Center
common30 reviews mention this
Staff kindness and professionalism stand out
Residents and families frequently describe staff as kind, respectful, and professional.
A recurring theme across many visits is how respectful and helpful the staff felt. Multiple reviewers say nurses, doctors, and other team members treated them with kindness and took time to make them comfortable. Even when there were frustrations, other comments still praise specific departments and individuals for being welcoming and polite.
differentiator10 reviews mention this
Radiology and imaging draw strong praise
Radiology teams are repeatedly praised for friendly, high-quality imaging experiences.
Several reviewers talk specifically about radiology visitsâespecially MRI, CT, echo, and mammogram experiencesâand describe the staff as excellent and very nice. Some mention practical comforts during testing, such as being able to choose music during an MRI, and others highlight that they felt treated with care and respect. Together, these comments point to consistently positive experiences in imaging appointments.
caveat6 reviews mention this
Wait times are a mixed experience
Wait times vary, with some visits described as fast and others as excessively delayed.
Some reviewers report minimal waitingâespecially in radiologyâsaying they were able to get in quickly or did not wait for anything. Others describe long delays, including sitting for hours without sufficient assistance and appointments running behind schedule. Taken together, the reviews suggest timing can depend on the visit and department.
common2 reviews mention this
Cleanliness is noticed by multiple reviewers
Multiple reviewers call out the facilityâs cleanliness.
A couple of reviewers specifically mention the hospital being clean, with one highlighting improvement and another describing the visit as very clean. While cleanliness is not the dominant topic across all reviews, these comments consistently frame it as a positive part of the experience.
common2 reviews mention this
Care during major units is highlighted
Reviews also highlight positive experiences in specialized care units.
Some reviewers describe strong outcomes and attentive care during specific situations, including surgery and Labor and Delivery. Others also reference physical therapy as helping with recovery and keeping recovery as a top priority. These comments suggest that, for certain services, reviewers felt well supported by the unit team.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
44 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Mountain View Regional Med (0 miles)
Mountain View Regional Medical Center (0 miles)
Bon Secours St Mary's Hospital (0 miles)
Wellmont Health System (0.2 miles)
Wellmont Medical Associates (1.4 miles)
Lonesome Pine Hospital (8.5 miles)
Physicians
Cutting Edge Derm Norton (0.2 miles)
Mountain Empire Hearing and Balance (0.6 miles)
Meadowview Ear Nose & Throat Specialists (0.6 miles)
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