Mountain View Regional Medical Center in Norton, VA
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310 Third Street, Ne, Norton, VA 24273
For more information about senior living options: (844) 490-3973
The staff were friendly, helpful, and kind. The MRI staff were excellent and very nice. The hospital and staff were great from start to finish. The care team was among the best the reviewers have ever had. Labor and Delivery staff provided wonderful care for mother and baby. The nurses were compassionate, attentive, and went above and beyond. Physical therapists were understanding, patient, and focused on recovery. The admitting and front desk staff were pleasant and helpful. The facility was clean and the environment welcoming.
They felt Dr Herd accused them of seeking pain pills and made a rude remark. They believed the doctor wanted to treat an ear infection they might have instead of the throat issue. They concluded it would be better to use WebMD than going there. They planned to file a formal complaint. They described the hospital as a joke, noting staff rushed patients and guessed at diagnoses. They would not recommend the hospital to anyone and had a horrible experience. They were extremely disappointed with the care their father received, noting he was left waiting for hours and neglected.Mountain View Regional Medical Center in Norton, VA is best suited for families seeking strong acute-care capabilities with reliable imaging and solid maternity care, backed by a generally friendly, professional staff. The facility earns points for a high overall rating and a clear pattern of positive experiences in radiology, women's services, and inpatient care. It functions well as a local emergency and diagnostic hub, with MRI and CT departments repeatedly praised for efficiency and demeanor. For households that prioritize quick access to imaging, clear patient-facing care, and compassionate bedside manners, this center can deliver meaningful, timely help when urgency is high. However, this is a facility whose strengths are most evident in episodic care rather than in every aspect of chronic or highly complex medical management.
What sets Mountain View apart are the consistently favorable reports about radiology and obstetric care. MRI and ultrasound teams are described as excellent and reassuring, with staff that communicate well and respect patient comfort. Labor and delivery experiences are highlighted as particularly positive, with attentive nurses, knowledgeable physicians, and a welcoming atmosphere that supports partners' presence and patient dignity. Across inpatient stays, when the focus is on surgical care, anesthesia, or routine diagnostics, the staff's professionalism shines through, and the environment often feels clean, organized, and patient-centered. These elements translate into practical advantages for anyone facing urgent imaging needs, pre- or post-operative care, or a routine but important maternity journey.
The decisive caveat in the patient experience comes from a pattern of variable responsiveness and episodic gaps in care. Several reviews flag long waits and administrative delays, with instances where triage or discharge instructions appeared inconsistent or incomplete. A few accounts describe missed opportunities for timely pain management or for recognizing serious symptoms, casting doubt on the hospital's ability to deliver uniformly reliable emergency care. Other narratives highlight communication disconnects - unclear who is in charge of a patient's plan, or who to contact for follow-up. Taken together, these concerns do not erase the positives, but they underscore a real risk that certain urgent or high-stakes situations could unfold with less coordination than ideal.
These competing dynamics mean the pros can meaningfully offset the cons for specific use cases, while for others they may not. For families prioritizing imaging-heavy workflows, quick CT/MRI access, and compassionate inpatient interactions, Mountain View offers tangible value: clear diagnostic pathways, staff who are courteous under pressure, and maternity and surgical teams that tend to perform well. Yet for those whose expectations hinge on consistently flawless ER triage, immediate pain control, and seamless discharge planning across a complex medical picture, the cons become more consequential. In short, the hospital functions as a reliable local resource for many routine to moderately complex needs, but it is not the sole choice for every scenario.
Practically speaking, families can optimize the center's strengths while hedging against its weaknesses. When imaging is a priority, confirm appointment windows, request experienced radiology technologists, and advocate for a calm, patient-led environment during procedures. For obstetric care, rely on the noted strength of the labor and delivery team and ensure partners understand the rooming-in and visitation policies that support shared decision-making. If a medical issue could require extended ER observation or coordinated post-discharge care, approach the encounter with a concrete plan: ask for a clearly documented treatment path, insist on timely pain control, and request explicit written discharge instructions and follow-up contacts. For complex chronic conditions, it may be prudent to compare the center's continuity-of-care options with larger regional facilities known for robust post-acute programs.
Ultimately, Mountain View Regional Medical Center serves as a solid choice for families needing reliable imaging, respectful inpatient care, and strong maternity services within a regional context. Its standout radiology and obstetric performance provide real reassurance for time-sensitive health events. However, the facility's uneven consistency in emergency responsiveness and discharge coordination means that alternatives should be considered for those whose care plan hinges on rapid, uniformly reliable triage and tightly integrated, long-term management. This center is a practical, capable partner for many patients, but a discerning buyer will balance its proven strengths against the potential for variability in urgent, complex situations.
44 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mountain View Regional Medical Center in Norton, VA offers a comprehensive assisted living community with a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services to make life convenient and enjoyable.
Residents can enjoy delicious meals in the dining room or restaurant-style dining area that cater to special dietary restrictions. Additionally, there is a small library for residents who enjoy reading and access to outdoor spaces for relaxation or socializing.
The care services at Mountain View Regional Medical Center are designed to provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is available as well as diabetes diets for those who require it. A mental wellness program ensures that residents' emotional well-being is also taken care of.
Residents will have plenty of opportunities for engagement and socialization through resident-run activities and scheduled daily activities organized by the community. Nearby amenities include two cafes, four pharmacies, twelve physicians' offices, eighteen restaurants, four transportation options, twenty-five places of worship, two theaters, and five hospitals.
Overall, the assisted living community at Mountain View Regional Medical Center provides a comfortable and supportive environment where residents can receive personalized care while enjoying their independence and engaging in a variety of activities both within the community and nearby.
Mountain View Regional Medical Center is located at 310 Third Street, Ne, Norton, VA 24273 in Norton city, Virginia
Mountain View Regional Medical Center on seniors.fyi includes 3 photos including images showing building, exterior, architecture, nature, and more.
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