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Mountain View Regional Medical Center in Norton, VA

Mountain View Regional Medical Center is a nursing home community in Norton, VA.

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Mountain View Regional Medical Center in Norton, VA

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Mountain View Regional Medical Center Mountain View Regional Medical Center Mountain View Regional Medical Center

310 Third Street, Ne, Norton, VA 24273

For more information about senior living options: (866) 208-4318

4.6 from 120 reviews
5 stars
98
4 stars
10
3 stars
4
2 stars
0
1 stars
8

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Overall Review of Mountain View Regional Medical Center

common 30 reviews mention this

Staff kindness and professionalism stand out

Residents and families frequently describe staff as kind, respectful, and professional.

A recurring theme across many visits is how respectful and helpful the staff felt. Multiple reviewers say nurses, doctors, and other team members treated them with kindness and took time to make them comfortable. Even when there were frustrations, other comments still praise specific departments and individuals for being welcoming and polite.

differentiator 10 reviews mention this

Radiology and imaging draw strong praise

Radiology teams are repeatedly praised for friendly, high-quality imaging experiences.

Several reviewers talk specifically about radiology visits—especially MRI, CT, echo, and mammogram experiences—and describe the staff as excellent and very nice. Some mention practical comforts during testing, such as being able to choose music during an MRI, and others highlight that they felt treated with care and respect. Together, these comments point to consistently positive experiences in imaging appointments.

caveat 6 reviews mention this

Wait times are a mixed experience

Wait times vary, with some visits described as fast and others as excessively delayed.

Some reviewers report minimal waiting—especially in radiology—saying they were able to get in quickly or did not wait for anything. Others describe long delays, including sitting for hours without sufficient assistance and appointments running behind schedule. Taken together, the reviews suggest timing can depend on the visit and department.

common 2 reviews mention this

Cleanliness is noticed by multiple reviewers

Multiple reviewers call out the facility’s cleanliness.

A couple of reviewers specifically mention the hospital being clean, with one highlighting improvement and another describing the visit as very clean. While cleanliness is not the dominant topic across all reviews, these comments consistently frame it as a positive part of the experience.

common 2 reviews mention this

Care during major units is highlighted

Reviews also highlight positive experiences in specialized care units.

Some reviewers describe strong outcomes and attentive care during specific situations, including surgery and Labor and Delivery. Others also reference physical therapy as helping with recovery and keeping recovery as a top priority. These comments suggest that, for certain services, reviewers felt well supported by the unit team.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Mountain View Regional Med (0 miles)
  • Mountain View Regional Medical Center (0 miles)
  • Bon Secours St Mary's Hospital (0 miles)
  • Wellmont Health System (0.2 miles)
  • Wellmont Medical Associates (1.4 miles)
  • Lonesome Pine Hospital (8.5 miles)

Physicians

  • Cutting Edge Derm Norton (0.2 miles)
  • Mountain Empire Hearing and Balance (0.6 miles)
  • Meadowview Ear Nose & Throat Specialists (0.6 miles)
  • Appalachian Healthcare Associates PC (0.6 miles)
  • Southwest Virginia Outpatient Center (0.9 miles)
  • Appalachia After Hours Clinic (1 miles)
  • Franklin Rachel - Wellmont Urgent Care (1 miles)

Places of Worship

  • The Cave Church (0.4 miles)
  • Southern Baptist Convention (0.5 miles)
  • Freedom Of Worship Downtown Campus (0.6 miles)
  • Southern Baptist Convention (0.9 miles)
  • Norton Church Of God (1.4 miles)
  • Mercy & Grace Ministries (1.5 miles)
  • Freedom of Worship Church (2.2 miles)

Theaters

  • Cinema City (0.6 miles)
  • Central Drive-In Theatre (4.7 miles)

Restaurants

  • Norton City Grill (0.7 miles)
  • Mifinca (0.9 miles)
  • Burger King (1 miles)
  • Little Caesars Pizza (1.2 miles)
  • Captain D's (1.4 miles)
  • Pizza Hut (1.4 miles)
  • Little Mexico Mexican Grill (1.4 miles)

Pharmacies

  • Lonesomepine Economy Drug (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • Walmart Pharmacy (1.5 miles)
  • Cavalier Pharmacy (3.6 miles)
  • Good Neighbor Pharmacy (7.7 miles)
  • Family Drug Center (7.7 miles)
  • Big Stone Gap Pharmacy (8.6 miles)

Cafes

  • Kool Beanz Smoothie Bar & Cafe (0.8 miles)
  • Mountain Grounds (3.4 miles)

Transportation

  • Enterprise Rent-A-Car (0.9 miles)
  • Alamo (1.2 miles)
  • U-Haul (1.5 miles)
  • U-Haul Neighborhood Dealer (1.7 miles)
  • Lonesome Pine Airport (LNP) (6 miles)
  • U-Haul Neighborhood Dealer (8 miles)

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