NHC Healthcare - Kingsport

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NHC Healthcare - Kingsport

2300 Pavilion Drive, Kingsport, TN 37660

For more information about senior living options: (844) 490-3973

4 from 5 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
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1 stars
1

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at NHC Kingsport is kind and attentive.
  • pro The nurses pay attention to patients' needs.
  • pro The CNA's assist with a smile.
  • pro NHC Rehab in Kingsport is recommended for its excellent care and understanding of patients' needs.
  • pro The rooms at NHC Kingsport are clean and there are plenty of food choices.
  • pro Patients receive good attention and care at Nhc Healthcare in Kingsport.
  • pro The outside of the facility is well-maintained and the patients are well-cared for.
  • pro The food service at Nhc Healthcare is good, and the meals are presentable and pleasing to patients.
  • pro NHC Kingsport has big rooms, wonderful food, and a variety of activities for residents.
  • pro The staff, particularly Melissa, is impressive at NHC Kingsport.
  • pro NHC HealthCare, Kingsport provides clean facilities, good food, and amazing care.

Cons

  • pro The staff at NHC Kingsport lacked in care and did not respond to the patient's pleas for help when they were ill.
  • pro The food at NHC Kingsport was described as "pretty bad" by a reviewer.
  • pro The reviewer had a negative experience with the staff at NHC Kingsport, describing them as "catch as catch can" and not providing consistent care.
  • pro The reviewer experienced a serious health issue while at NHC Kingsport and felt that the facility had failed in their care.
  • pro One reviewer had a negative experience with NHC Kingsport, stating that they would never recommend it due to lack of care.
  • pro The price of services at NHC HealthCare, Kingsport was described as "a little high" by a reviewer.

Review

NHC Kingsport, a rehabilitation and healthcare center, has received high praise from multiple reviewers for the exceptional kindness and care provided by their staff. Nurses are commended for taking the time to listen to patients' concerns, while the Certified Nursing Assistants (CNAs) are praised for their helpfulness and warm smiles. One reviewer shares how they were grateful for NHC Rehab in Kingsport when their neighbor needed rehab services, as the staff not only assisted with placement options but also took the time to thoroughly understand their needs. The quality of care received at NHC Kingsport is described as excellent, making it an ideal choice for those in need of rehabilitation services.

The cleanliness of the facility is another aspect that garnered positive feedback from visitors. Reviewers note that the rooms are well-maintained and clean. In addition to this, a wide variety of food options are available to residents, ensuring there is something to suit everyone's tastes. This further contributes to the overall positive experience at NHC Kingsport.

However, not all reviews provide glowing recommendations. One individual shares a negative experience where they felt let down by the staff's lack of attentiveness and care. They mention that although they repeatedly expressed feeling ill and sought help, it wasn't until their symptoms worsened significantly that they received appropriate attention. This unfortunate situation resulted in a hospital visit and a diagnosis of sepsis.

On a more positive note, another reviewer expresses satisfaction with their visits to Nhc Healthcare rehabilitation centers. They highlight the well-maintained exterior and interior of these facilities, noting that patients receive excellent care with frequent check-ins and attentive service. The meals served are regarded as both presentable and enjoyable by patients. Overall, this reviewer gives high ratings due to witnessing successful recoveries after surgeries or other procedures.

Another individual offers praise specifically for NHC Kingsport's rehab services, noting that it feels more like an assisted living facility rather than a traditional rehab center. This reviewer mentions that their husband had a positive experience during his stay after breaking his hip. The facility's spacious rooms, delicious chef-prepared meals, and various recreational activities contribute to a pleasant and comfortable recovery environment.

Lastly, one reviewer applauds the cleanliness, food quality, and exceptional care provided by NHC HealthCare in Kingsport. They acknowledge that the price may be higher but believe it is reflective of the high standard of care received at the facility.

In conclusion, NHC Kingsport receives largely positive reviews from visitors who appreciate the kindness and attentiveness of the staff. The cleanliness of the facility and a wide selection of tasty food options further contribute to its appeal. However, there were also isolated incidents where individuals felt disappointed with the level of care received. Despite this, overall satisfaction seems to stem from successful recoveries and patients' ability to return home independently after treatment. While costs may be higher compared to other facilities, visitors emphasize that it is worth the expense due to the exceptional care provided at NHC Kingsport.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

NHC Healthcare - Kingsport is an assisted living community located in Kingsport, TN. Our community offers a variety of amenities to enhance the quality of life for our residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished living spaces, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms in each apartment, restaurant-style dining options, a small library for reading and quiet enjoyment, telephone access in each apartment, non-medical transportation arrangements for outings and errands, transportation to doctors' appointments when needed, access to a wellness center with exercise equipment and programs for physical fitness and health maintenance, as well as Wi-Fi/high-speed internet access throughout the community.

In addition to these amenities, we offer various care services to support our residents' needs. This includes 24-hour call systems for immediate assistance or emergencies, round-the-clock supervision to ensure safety and wellbeing, assistance with activities of daily living such as bathing and dressing if necessary, help with transfers if mobility assistance is required. We also provide diabetes-friendly diets for those who need them and customize meal preparation and service to meet the specific dietary needs of our residents. Medication management services are available to ensure medication adherence and proper dosage administration. We also offer mental wellness programs tailored to promote emotional wellbeing among our residents.

Our dining options cater to special dietary restrictions and preferences. We prioritize providing nutritious meals that are delicious while meeting individual nutritional requirements.

We believe in keeping our residents engaged and active through various activities. Our concierge services help coordinate outings or special events based on resident interests. Fitness programs are available onsite to encourage physical activity in a safe environment. Planned day trips allow residents an opportunity to explore nearby attractions while resident-run activities foster social interaction within the community. Additionally, we organize scheduled daily activities for entertainment and enrichment.

NHC Healthcare - Kingsport is conveniently situated near two cafes, two parks, 13 pharmacies, 43 physicians, 34 restaurants, and six hospitals. This ensures easy access to various amenities and services within the local community.

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Nearby Places of Interest

Hospitals

  • Indian Path Pavilion (0 miles)
  • Kingsport Day Surgery (0.1 miles)
  • Indian Path Hospital (0.2 miles)
  • Fresenius Medical Care (0.4 miles)
  • Wellmont Holston Valley Medical Center (2.3 miles)
  • Wellmont Health System (2.4 miles)

Physicians

  • MSMG Family Medicine, Internal Medicine, Pediatrics (0.1 miles)
  • Marsh Susan - Appalachian Rehabilitation Pro (0.1 miles)
  • Appalachian Orthopaedic Associates PC (0.1 miles)
  • MSMG Pediatrics (0.2 miles)
  • Holston Medical Group (0.2 miles)
  • Psychiatric Associates of Kingsport (0.3 miles)
  • Indian Path Pediatrics (0.3 miles)

Pharmacies

  • Kroger Pharmacy (0.4 miles)
  • Premier Pharmacy (0.7 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.6 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.3 miles)

Restaurants

  • Wingstop (0.5 miles)
  • Arby's (0.5 miles)
  • Applebee's (0.5 miles)
  • Burger King (0.5 miles)
  • Fazoli's (0.6 miles)
  • La Carreta Mexican Restaurant (0.6 miles)
  • Cheddar's Scratch Kitchen (0.6 miles)

Cafes

  • Starbucks (0.8 miles)
  • Panera Bread (0.9 miles)

Parks

  • Borden Park (2.1 miles)
  • Domtar Park (3.9 miles)

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