NHC Healthcare - Kingsport

NHC Healthcare - Kingsport is a nursing home community in Kingsport, TN.

Information last verified: December 26, 2025

2300 Pavilion Drive, Kingsport, TN 37660

For more information about senior living options: (866) 208-4318

4 from 26 reviews

5 stars

18

4 stars

2

3 stars

0

2 stars

0

1 stars

6

Overall Review of NHC Healthcare - Kingsport

differentiator 15 reviews mention this

Rehab and therapy feel strong

Rehab care and therapy are repeatedly described as effective and supportive.

Many reviews describe physical and occupational therapy that helped residents recover after hospital stays, surgeries, and complications. Several families highlight staff involvement beyond basic check-ins, including working with caregivers and addressing pressing concerns during the stay. A few reviewers also mention how therapy and recovery planning helped with next steps after discharge.

common 17 reviews mention this

Kind, responsive caregivers stand out

Residents and families frequently describe caregivers as kind, helpful, and responsive.

Across the reviews, families often say nurses, CNAs, and therapists were attentive and took time to answer questions and follow through. Multiple reviewers single out specific staff behaviors, including helping with health concerns, advocating for a resident, and communicating during the stay. Even amid complaints, the positive reviews consistently emphasize respectful, hands-on support.

common 14 reviews mention this

Food quality comes up often

Food is generally described as good, though a few reviews criticize it.

Several reviews praise meals as good or excellent and note satisfaction with the daily dining experience. A number of families also mention food as part of what made the facility feel more comfortable during rehab. On the other hand, a few reviewers report poor meal experiences or inconsistent food quality alongside other care concerns.

common 8 reviews mention this

Facility is described as clean

Reviews frequently mention clean, well-kept rooms and common areas.

Multiple residents and families describe the facility as clean and the rooms as well kept. Some reviews also comment on the room presentation and overall upkeep as part of what made the stay feel more manageable. Even with critical reviews, the positive accounts most consistently connect cleanliness with better day-to-day comfort.

caveat 5 reviews mention this

Serious care concerns appear in some reviews

A few reviews describe neglectful care and communication problems.

A small set of reviews raise serious concerns, including missed needs, disrespect toward residents or families, and delays in responding when medical issues worsened. Some reviewers describe restrictions on visiting or communication during the stay. These complaints stand in sharp contrast to the broader praise for attentive care, but they are repeatedly described with strong negative detail.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

60 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Tri-Cities Regional (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Videos

Nearby Places of Interest

Hospitals

Indian Path Pavilion (0 miles)
Kingsport Day Surgery (0.1 miles)
Indian Path Hospital (0.2 miles)
Fresenius Medical Care (0.4 miles)
Wellmont Holston Valley Medical Center (2.3 miles)
Wellmont Health System (2.4 miles)

Physicians

MSMG Family Medicine, Internal Medicine, Pediatrics (0.1 miles)
Marsh Susan - Appalachian Rehabilitation Pro (0.1 miles)
Appalachian Orthopaedic Associates PC (0.1 miles)
MSMG Pediatrics (0.2 miles)
Holston Medical Group (0.2 miles)
Psychiatric Associates of Kingsport (0.3 miles)
Indian Path Pediatrics (0.3 miles)

Pharmacies

Kroger Pharmacy (0.4 miles)
Premier Pharmacy (0.7 miles)
CVS Pharmacy (1.1 miles)
Walgreens (1.6 miles)
Walgreens (1.7 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.3 miles)

Restaurants

Wingstop (0.5 miles)
Arby's (0.5 miles)
Applebee's (0.5 miles)
Burger King (0.5 miles)
Fazoli's (0.6 miles)
La Carreta Mexican Restaurant (0.6 miles)
Cheddar's Scratch Kitchen (0.6 miles)

Cafes

Starbucks (0.8 miles)
Panera Bread (0.9 miles)

Parks

Borden Park (2.1 miles)
Domtar Park (3.9 miles)

Frequently Asked Questions

Where is NHC Healthcare - Kingsport?

What photos are available for NHC Healthcare - Kingsport in Kingsport, Tennessee?

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