NHC Healthcare - Kingsport
Save2300 Pavilion Drive, Kingsport, TN 37660
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The facility is described as the best place to be, with kind and helpful staff and good food. The rehab program is praised as really good, with staff who work with patients and are kind. Exceptional care is reported for residents, with utmost kindness shown in every wing. The rehabilitation center is considered the best, with super nice staff who even coordinate transportation to appointments. Care for loved ones is excellent, with a dedicated team that is responsive and supportive. The facility is well kept and managed, offering excellent therapy, proper care, and strong support. The staff are described as lovely, caring, and a blessing to those they care for. Nursing, rehab, and food are excellent, with staff going above and beyond to help families understand next steps. The environment feels like home away from home, with clean rooms and pleasant surroundings. Named staff (e.g., Aaron, Iris, Angelica, Cornbread) are praised for their kindness, responsiveness, and positive impact. The overall experience is described as wonderful and highly recommended. The facility is clean, the food is good, and the care is amazing.
The staff are heartless people who only care about a paycheck. The staff are very neglectful and very disrespectful toward patients. They left a blind patient in urine for hours and did not feed her as promised. The admissions staff refused to consider Medicaid and insisted on private pay. The facility appears profit-driven rather than focused on patient care. The staff were rude, nosy, and dismissive of residents' complaints. They advised others to stay away from the facility.NHC Healthcare - Kingsport is best suited for families seeking a post-acute rehab focus with genuinely compassionate care and a home-like atmosphere. This community shines for seniors recovering from surgery, a hip or knee replacement, or other events that require skilled therapy and a structured plan to return home. The rehab program is repeatedly described as diligent and patient-centered, with therapy teams that push progress while staff treat residents with kindness. Families prioritizing strong therapy outcomes, reliable transportation to appointments, and meals that feel thoughtful and satisfying will find a clear home base here. The facility's vibe - clean, well-kept, and personable - tends to make the recovery journey feel manageable rather than clinical.
That said, there are clear reasons some families want to consider alternatives. A few reviews raise serious red flags about consistency and responsiveness, including accounts of neglectful or dismissive treatment and limited visitation experiences. Price sensitivity is also a factor for some, with references to higher costs and, in at least one case, admission barriers tied to private-pay arrangements. For residents who require unwavering, 24/7 medical oversight or who depend on steady physician involvement across multiple specialties, the variability in experiences described by families suggests caution. In short, those seeking long-term, highly monitored care or a frictionless, uniformly experienced staff across all shifts may want to compare closely with other options.
The best way to interpret the mix of pros and cons is to weigh the rehab strengths against the less predictable experiences reported. The rehab program itself is a standout, with praised nursing, CNA support, and a broad therapy team that motivates progress and coordinates well with families. Several reviews highlight staff like Aaron, Iris, and others who advocate for residents' health and advocate for timely planning and discharge. The ability to transport residents to cancer or other medical appointments and to provide coordinated therapy creates real value for post-acute recoveries. When care teams are aligned and communication is proactive, the offset to occasional gaps in responsiveness becomes meaningful, especially for families with clear recovery goals.
Therapy quality and staff engagement are the core differentiators here. Families repeatedly note strong physical and occupational therapy, attentive nursing and aide staff, and a culture of warmth that makes patients feel seen. The collaboration between therapy, nursing, and family members appears to drive tangible progress, with several stories of patients regaining independence and returning home after steady rehabilitation. The advantage is especially pronounced for those who enter NHC Kingsport with clear rehabilitation targets and a willingness to participate actively in therapy. In contrast, any hint of inconsistent oversight or delayed responses can undermine recovery momentum and erode trust, underscoring the need for careful onboarding and ongoing staff communication.
Amenities and daily living details reinforce the rehab focus but reveal a spectrum of experiences. The facility is frequently described as clean, comfortable, and well-run, with large private rooms, a reputedly good food program, and accessible amenities like a library and daily activities. Yet not every guest experience matches the best-case narrative: some reviewers characterize meals or bedside service as uneven, and a few report encounters with staff that feel intrusive or less responsive. This variability means that families should verify that the specific unit and shift coverage for a loved one align with expectations, and that dining and activities meet individual preferences. A personal visit can illuminate how the day-to-day environment will actually feel for a resident.
For families weighing their options, the bottom line is practical and clear: NHC Kingsport delivers strong rehab outcomes, supported by caring staff and a comfortable setting, but it is not a guaranteed match for every resident's long-term or highly monitored needs. If the priority is aggressive rehabilitation, meaningful progress toward discharge, and a warm, people-centered staff experience, this community deserves serious consideration. If long-term, constant medical oversight, budget constraints, or uniform experiences across shifts are non-negotiable, alternatives should be explored with equal weight. Prospective families should arrange in-depth tours, ask pointed questions about staffing patterns, physician involvement, admission terms, and transition planning, and come prepared to observe how the team interacts with residents and families in real time.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities Regional (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.NHC Healthcare - Kingsport is an assisted living community located in Kingsport, TN. Our community offers a variety of amenities to enhance the quality of life for our residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished living spaces, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms in each apartment, restaurant-style dining options, a small library for reading and quiet enjoyment, telephone access in each apartment, non-medical transportation arrangements for outings and errands, transportation to doctors' appointments when needed, access to a wellness center with exercise equipment and programs for physical fitness and health maintenance, as well as Wi-Fi/high-speed internet access throughout the community.
In addition to these amenities, we offer various care services to support our residents' needs. This includes 24-hour call systems for immediate assistance or emergencies, round-the-clock supervision to ensure safety and wellbeing, assistance with activities of daily living such as bathing and dressing if necessary, help with transfers if mobility assistance is required. We also provide diabetes-friendly diets for those who need them and customize meal preparation and service to meet the specific dietary needs of our residents. Medication management services are available to ensure medication adherence and proper dosage administration. We also offer mental wellness programs tailored to promote emotional wellbeing among our residents.
Our dining options cater to special dietary restrictions and preferences. We prioritize providing nutritious meals that are delicious while meeting individual nutritional requirements.
We believe in keeping our residents engaged and active through various activities. Our concierge services help coordinate outings or special events based on resident interests. Fitness programs are available onsite to encourage physical activity in a safe environment. Planned day trips allow residents an opportunity to explore nearby attractions while resident-run activities foster social interaction within the community. Additionally, we organize scheduled daily activities for entertainment and enrichment.
NHC Healthcare - Kingsport is conveniently situated near two cafes, two parks, 13 pharmacies, 43 physicians, 34 restaurants, and six hospitals. This ensures easy access to various amenities and services within the local community.
NHC Healthcare - Kingsport is located at 2300 Pavilion Drive, Kingsport, TN 37660 in Sullivan County, Tennessee
NHC Healthcare - Kingsport on seniors.fyi includes 5 photos including images showing interior, lobby, rehabilitation, building, healthcare, parking, landscaping, waiting area, and more.
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