Preston Place II in Kingsport, TN

Information last verified:

2303 North John B. Dennis Highway, Kingsport, TN 37660

For more information about senior living options: (844) 490-3973

4.6 from 11 reviews
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Overall Review of Preston Place II

Pros

  • pro Preston Place II is described as simply the best and a blessing to families.
  • pro The staff provide a perfect mix of professionalism, understanding, knowledge, and sincere care for residents.
  • pro The facilities are beautiful, comfortable, and well-suited to residents’ needs.
  • pro Families express deep gratitude for the loving care their loved ones receive.
  • pro Residents are kept socially engaged through diverse activities, feeling loved and included.
  • pro The nurses and caregiving staff are kind, loving, and dedicated.
  • pro The facility feels welcoming and homelike, with spaces like sunrooms and activity rooms that residents enjoy.
  • pro Meals are nutritious and well-liked, contributing to residents’ well-being.
  • pro The staff communicate regularly with families, sharing updates and photos.
  • pro Turnover is minimal, fostering consistent, familiar caregivers for residents.
  • pro The administration and director are caring and long-tenured, with programs that feel like home.
  • pro The environment is spotless, cheery, and home-like, with opportunities to personalize spaces.

Cons

  • pro Nurse Beverly was rude.
  • pro The facility requires residents to be mobile, which can be a barrier for those with limited mobility.
  • pro The reviewer had to relocate his father to another community after he fell and broke his hip and became non-mobile.

Review

Preston Place II in Kingsport is best suited for families seeking a memory-care oriented, homelike setting where staff engagement is central and daily life revolves around purposeful activities. The community’s small size, roughly 37 residents, cultivates real relationships, with caregivers described as consistently compassionate, knowledgeable, and genuinely invested in residents’ well‑being. It feels like a home, not a clinic, with a sunroom, living room, and an activities room that invite participation without intimidation. Memory-care staff are praised for staying connected with families, coordinating regular updates, photos, and gentle reminders to keep residents socially engaged. Meals are noted as nutritious and enjoyable, and daily programming, from painting sessions to movie afternoons and light exercise, keeps residents active and gives them a clear sense of belonging. For families prioritizing warmth, stability, and visible, hands-on attention, Preston Place II delivers.

That said, Preston Place II may not fit every situation. The most important caveat concerns mobility and medical acuity: at least one account notes that residents should be mobile, which excludes individuals who are non-ambulatory or require continuous, high-level medical supervision beyond what a small, memory-care focused team can safely provide. For seniors needing substantial nursing oversight, frequent skilled interventions, or more intensive clinical resources, a larger assisted-living with stronger medical capacity or a traditional skilled-nursing setting may be more appropriate. Families seeking a more clinical, hospital-like environment or expecting rapid access to a broad menu of specialized therapies may also find alternatives better aligned with their expectations. The balance here leans strongly toward memory-care warmth and social vitality, not toward high-acuity medical infrastructure.

On balance, the strongest positives, staff consistency, deep familiarity with residents, and a robust slate of social and creative activities, largely offset the few drawbacks. Caregivers are repeatedly described as knowing residents by name, communicating frequently, and treating each person like family. The emphasis on memory-care programming, regular meaningful activities, personalized reminders, and opportunities to socialize, helps residents feel seen and valued, often translating into better mood and engagement. The homelike design, the option to furnish rooms with personal belongings, and shared spaces built for interaction all contribute to a true sense of home. The occasional misstep, such as a report of rude behavior by a nurse, appears to be an isolated note in an otherwise steady pattern of attentive care. The small community size further reduces impersonality and supports predictable routines that many families want during challenging transitions.

Concretely, Preston Place II excels at keeping residents moving and socially engaged within a safe framework. A typical day features art projects, light exercise, and opportunities for conversation, with staff providing ongoing supervision and gentle prompting. Families report that the staff’s familiarity with each resident extends beyond routine care to genuine relationships, making visits feel welcomed and reassuring even when local family members cannot be present daily. The facility’s homelike feel, hardwood floors, the option to bring personal furniture, and inviting common areas, helps residents adjust to life as part of a community. Yet the same emphasis on social programming can be a mismatch for those who require intensive medical monitoring or who are bedbound; in such cases the absence of high-acuity nursing on site may create gaps. Prospective residents should verify that care levels align with mobility and medical needs before making a commitment.

Decision-makers should approach Preston Place II with a structured inquiry. Observe staff interactions and ask about mobility criteria and admission for non-ambulatory residents. Inquire about on-site medical supports and how rapidly skilled needs are addressed. Seek details on memory-care programming: staff stability, daily schedules, activity adaptations, and how families stay informed. Request clarity on meals and dietary accommodations, and how family participation is arranged. With a compact resident population, real-time communication is feasible, but confirm preferred channels and frequency. If possible, consider a short visit or a written day‑in‑the‑life plan to ensure alignment with routines and expectations.

Overall, Preston Place II stands out as a dependable, heartfelt option for families prioritizing a warm, engaging memory-care environment with a committed staff and a true home atmosphere. The combination of caregiver continuity, abundant activity programming, nutritious meals, and proactive family communication creates meaningful quality of life for residents who benefit from social engagement and memory-supportive routines while maintaining mobility. The primary caveat remains suitability for those needing high-acuity medical services or who cannot mobilize safely without extensive assistance. When those conditions align, Preston Place II offers solid value in a Kingsport setting, providing reassurance that a loved one will be socially connected and cared for. For families weighing options, a careful assessment of mobility status, cognitive needs, and desired daily interaction will reveal whether Preston Place II provides the right balance of warmth, engagement, and care.

Features

Housing

  • 36 resident community capacity 36 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tri-Cities Regional (8 miles away) Tri-Cities Regional (8 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Preston Place II is an assisted living community located in the charming town of Kingsport, TN. Our community offers a variety of amenities to ensure our residents have a comfortable and enjoyable living experience. Residents can relax and unwind in their fully furnished apartments, complete with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Each apartment also features a kitchenette for those who enjoy cooking or want the option to prepare their own meals.

At Preston Place II, we prioritize the well-being and independence of our residents. Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure residents are taking their medications correctly and on time. Our mental wellness program focuses on promoting emotional health through various activities and support.

Dining at Preston Place II is catered to meet specific dietary restrictions, ensuring that each resident's nutritional needs are met. Our experienced chefs carefully prepare delicious meals that are both nutritious and flavorful.

To keep our residents engaged and active, we offer scheduled daily activities for socialization and leisure. In addition, our location provides easy access to two nearby parks where residents can enjoy outdoor activities like walking or picnicking. There are also two cafes nearby for those looking to grab a quick cup of coffee or meet up with friends.

For convenience, there are multiple pharmacies, physicians' offices, restaurants, and hospitals located within close proximity to our community. Transportation arrangements can be made for medical appointments to ensure our residents receive the necessary healthcare they require.

With its range of amenities, care services, dining options, activities, and convenient location near various amenities in Kingsport, TN., Preston Place II provides a nurturing environment where seniors can thrive while receiving the support they need.

Nearby Places of Interest

Physicians

  • Holston Medical Group (0.1 miles)
  • Appalachian Orthopaedic Associates PC (0.1 miles)
  • Indian Path Pediatrics (0.2 miles)
  • MSMG Pediatrics (0.3 miles)
  • MSMG Family Medicine, Internal Medicine, Pediatrics (0.3 miles)
  • Marsh Susan - Appalachian Rehabilitation Pro (0.3 miles)
  • Psychiatric Associates of Kingsport (0.3 miles)

Hospitals

  • Indian Path Pavilion (0.2 miles)
  • Indian Path Hospital (0.2 miles)
  • Kingsport Day Surgery (0.3 miles)
  • Fresenius Medical Care (0.5 miles)
  • Wellmont Holston Valley Medical Center (2.5 miles)
  • Wellmont Health System (2.5 miles)

Pharmacies

  • Kroger Pharmacy (0.4 miles)
  • Premier Pharmacy (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.5 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)

Restaurants

  • Wingstop (0.4 miles)
  • Arby's (0.5 miles)
  • Applebee's (0.5 miles)
  • Fazoli's (0.5 miles)
  • Cheddar's Scratch Kitchen (0.6 miles)
  • La Carreta Mexican Restaurant (0.6 miles)
  • McAlister's Deli (0.6 miles)

Cafes

  • Starbucks (0.8 miles)
  • Panera Bread (0.8 miles)

Parks

  • Borden Park (2.1 miles)
  • Domtar Park (4 miles)

Frequently Asked Questions

Where is Preston Place II?

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