Preston Place II in Kingsport, TN

2303 North John B. Dennis Highway, Kingsport, TN 37660

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
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Assisted Living

Overall Review of Preston Place II

Pros

  • pro The staff who cared for him were consistently the same, ensuring familiarity and steady, personalized attention.
  • pro There was regular, clear communication with frequent updates about his well-being.
  • pro The activities program kept residents engaged daily with exercise, painting, bingo, and movie afternoons.
  • pro He thrived on the meals and gained weight, reflecting quality nutrition.
  • pro The staff were very caring and formed personal relationships, making residents feel well-loved.
  • pro The administrator and staff treated families with warmth and dedication, often expressing heartfelt care.
  • pro Preston Place II was described as homelike, spotless, and inviting, with a warm, homey atmosphere.

Cons

  • pro Nurse Beverly was rude.
  • pro Preston Place II requires residents to be mobile.
  • pro The mobility requirement at Preston Place II led to moving the resident to another community.

Review

Preston Place II is best suited for memory-care residents who are still mobile and for families that prioritize a small, homelike setting where caregivers form lasting relationships with each resident. With about 37 residents, the community feels intimate rather than institutional, and the emphasis on consistent caregiver teams creates a sense of familiarity that many families value deeply. The environment supports daily engagement through structured activities - exercise, painting, bingo, movie afternoons - and residents have opportunities to personalize their space, bringing in furniture to feel more like home. Families report a steady stream of updates, photos, and ongoing communication, which helps them stay connected to their loved one's day-to-day well-being.

Those considering Preston Place II should understand who may want to look elsewhere. The facility's strength hinges on residents remaining mobile; when mobility declines, the fit can shift abruptly. While the memory-care focus is advantageous for residents who thrive on routine and familiar faces, heavy medical needs or significant decline in mobility may require a level of care and medical oversight that a small, memory-centric setting can struggle to provide. A recent staff interaction note underscores the importance of evaluating individual experiences - one report describes a nurse as rude - reminding families that even highly regarded small communities must be assessed for everyday bedside practicality and warmth. For families seeking broad medical resources, hospital-like services, or a larger campus with more specialized staff, alternatives may offer greater peace of mind.

The strongest pros at Preston Place II offset its potential drawbacks in meaningful ways. The community's compact size promotes continuity of care: residents are cared for by a relatively stable staff group, reducing the confusion that can come with rotating teams. Family communication is built into the care culture, with frequent updates and the sharing of photos; this level of transparency is rarely found in larger facilities and can be crucial for decision-making and easing caregiver stress. The homelike aesthetic - hardwood floors, the option to furnish personal belongings, a welcoming common area, a sunroom, and multiple televisions - creates an atmosphere that supports dignity and nostalgia, which is especially important for memory-care residents.

Cleanliness and a well-maintained environment are repeatedly noted as standout qualities. The administrator's long tenure - eighteen years in place - signals stability and a deeply embedded care program. That continuity translates into a cohesive approach to activities, routines, and resident interaction, which helps residents feel secure and valued. The facility's focus on memory-care residents, with structured daily programming and purposeful engagement, helps minimize agitation and maximize comfort for residents who rely on predictable schedules. When situations arise, staff members who know the resident well can respond with nuanced, personalized care rather than one-size-fits-all protocols.

Despite the strong positives, the core con is real: Preston Place II's small, memory-care?oriented model may not be the best fit for every senior, particularly those who will soon require mobility assistance or more intensive medical management. The size and staffing model can limit the breadth of medical services and the capacity to handle rapid changes in health status. Families should weigh the benefits of consistent caregivers, deep resident familiarity, and home-like ambiance against the possibility of needing more robust clinical support, robust hospital-style monitoring, or access to a wider array of therapists and specialists as needs evolve. For some, the occasional staffing blemish may also be a factor to verify through direct observation and conversation with current staff.

For families deciding next steps, Preston Place II offers a compelling package if the resident remains mobile and values a tightly knit, communicative, and home-like memory-care community. Begin with an in-person tour focused on the daily routine, staff interactions with residents, and opportunities to personalize space. Ask blunt questions about mobility support, care planning, and how medical or therapeutic needs are addressed on weekends and evenings. Inquire about staff turnover, examples of problem resolution, and how family updates are handled if a health change occurs. If mobility or medical complexity threatens to outpace what a small, memory-focused setting can reliably provide, consider complementary options with broader medical resources, while recognizing that Preston Place II delivers a deeply caring, well-run option for a very specific and often underappreciated niche.

Features

Housing

  • 36 resident community capacity 36 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tri-Cities Regional (8 miles away) Tri-Cities Regional (8 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Preston Place II is an assisted living community located in the charming town of Kingsport, TN. Our community offers a variety of amenities to ensure our residents have a comfortable and enjoyable living experience. Residents can relax and unwind in their fully furnished apartments, complete with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Each apartment also features a kitchenette for those who enjoy cooking or want the option to prepare their own meals.

At Preston Place II, we prioritize the well-being and independence of our residents. Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure residents are taking their medications correctly and on time. Our mental wellness program focuses on promoting emotional health through various activities and support.

Dining at Preston Place II is catered to meet specific dietary restrictions, ensuring that each resident's nutritional needs are met. Our experienced chefs carefully prepare delicious meals that are both nutritious and flavorful.

To keep our residents engaged and active, we offer scheduled daily activities for socialization and leisure. In addition, our location provides easy access to two nearby parks where residents can enjoy outdoor activities like walking or picnicking. There are also two cafes nearby for those looking to grab a quick cup of coffee or meet up with friends.

For convenience, there are multiple pharmacies, physicians' offices, restaurants, and hospitals located within close proximity to our community. Transportation arrangements can be made for medical appointments to ensure our residents receive the necessary healthcare they require.

With its range of amenities, care services, dining options, activities, and convenient location near various amenities in Kingsport, TN., Preston Place II provides a nurturing environment where seniors can thrive while receiving the support they need.

Nearby Places of Interest

Physicians

  • Holston Medical Group (0.1 miles)
  • Appalachian Orthopaedic Associates PC (0.1 miles)
  • Indian Path Pediatrics (0.2 miles)
  • MSMG Pediatrics (0.3 miles)
  • MSMG Family Medicine, Internal Medicine, Pediatrics (0.3 miles)
  • Marsh Susan - Appalachian Rehabilitation Pro (0.3 miles)
  • Psychiatric Associates of Kingsport (0.3 miles)

Hospitals

  • Indian Path Pavilion (0.2 miles)
  • Indian Path Hospital (0.2 miles)
  • Kingsport Day Surgery (0.3 miles)
  • Fresenius Medical Care (0.5 miles)
  • Wellmont Holston Valley Medical Center (2.5 miles)
  • Wellmont Health System (2.5 miles)

Pharmacies

  • Kroger Pharmacy (0.4 miles)
  • Premier Pharmacy (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.5 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)

Restaurants

  • Wingstop (0.4 miles)
  • Arby's (0.5 miles)
  • Applebee's (0.5 miles)
  • Fazoli's (0.5 miles)
  • Cheddar's Scratch Kitchen (0.6 miles)
  • La Carreta Mexican Restaurant (0.6 miles)
  • McAlister's Deli (0.6 miles)

Cafes

  • Starbucks (0.8 miles)
  • Panera Bread (0.8 miles)

Parks

  • Borden Park (2.1 miles)
  • Domtar Park (4 miles)

Frequently Asked Questions

Where is Preston Place II?

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