The Wexford House | Photos and Reviews

The Wexford House in Kingsport, TN

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2421 John B Dennis Highway, Kingsport, TN 37660

For more information about senior living options: (866) 208-4318

4 from 81 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of The Wexford House

common 18 reviews mention this

Cleanliness stands out on visits

Residents and visitors repeatedly describe the building as exceptionally clean and well kept.

Many reviewers comment first on cleanliness, noting the lack of odor and a facility that looks well maintained. Several also describe residents as kept clean and dressed properly, including examples of rooms, linens, or daily presentation. A smaller number of reviews mention urine smell on certain halls or at night, but the overall pattern in the comments is that cleanliness is a major strength.

common 26 reviews mention this

Friendly, caring staff is a theme

A consistently praised theme is staff who feel friendly, helpful, and compassionate.

Across positive reviews, residents and families describe staff as approachable and supportive, with frequent mentions of kindness, professionalism, and attentiveness. Multiple reviewers also describe timely follow-through on requests or keeping families informed, including regular updates through calls or check-ins. While there are negative reviews about staff responsiveness and bedside manner, the dominant tone in the feedback is that the staff treats residents with care.

common 10 reviews mention this

Meals and daily activities matter

Residents and visitors mention both good meals and regular activities during stays.

Several reviewers specifically call out food quality or that meals are something residents enjoy. Others describe an active day-to-day experience, including frequent activities and day programming, with residents participating in groups or entertainment. One or two reviews raise food concerns or that assistance with toileting and meal routines can be slow, but most comments that mention dining or activities are positive.

caveat 11 reviews mention this

Some report slow help and neglect

Some reviews raise serious concerns about how quickly help is provided.

A number of negative reviews describe residents waiting for help with toileting, bed changes, or call lights, including reports of long delays and residents left in soiled conditions. Others describe lapses in day-to-day support, such as not getting patients out of beds regularly, or missed therapy or assistance needs. These concerns contrast with the many positive reviews about attentive care, but they are recurring enough to be a clear caution for families comparing options.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

174 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Tri-Cities Regional (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Holston Medical Group (0.3 miles)
Appalachian Orthopaedic Associates PC (0.5 miles)
MSMG Family Medicine, Internal Medicine, Pediatrics (0.5 miles)
Marsh Susan - Appalachian Rehabilitation Pro (0.5 miles)
Indian Path Pediatrics (0.6 miles)
MSMG Pediatrics (0.6 miles)
Psychiatric Associates of Kingsport (0.7 miles)

Hospitals

Indian Path Pavilion (0.4 miles)
Kingsport Day Surgery (0.5 miles)
Indian Path Hospital (0.6 miles)
Fresenius Medical Care (0.7 miles)
Wellmont Holston Valley Medical Center (2.7 miles)
Wellmont Health System (2.8 miles)

Restaurants

Zaxby's (0.7 miles)
Wingstop (0.8 miles)
Arby's (0.9 miles)
Applebee's (0.9 miles)
Fazoli's (0.9 miles)
Burger King (1 miles)
Cheddar's Scratch Kitchen (1 miles)

Pharmacies

CVS Pharmacy (0.7 miles)
Kroger Pharmacy (0.8 miles)
Premier Pharmacy (1.1 miles)
Walgreens (1.2 miles)
Walgreens (2 miles)
CVS Pharmacy (2.6 miles)
Walgreens (2.7 miles)

Cafes

Starbucks (1.2 miles)
Panera Bread (1.2 miles)

Parks

Borden Park (2.5 miles)
Domtar Park (4.3 miles)

Frequently Asked Questions

Where is The Wexford House?

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Skilled Nursing Facility in Nearby Cities

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