Willow Glen Health & Rehabilitation

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  • Interior

    A clean and organized hospital room with a patient bed, chairs, and a bedside table.

  • Decor

    A cozy dining area with wooden tables and chairs, adorned with red tablecloths.

  • Living Room

    A cozy living room setup featuring a round table, chairs, a television, and a stylish lamp.

  • Building

    An inviting patio area with metal furniture and potted plants outside a building.

  • Dining

    An elegant table setting featuring a red rose and white flower centerpiece with black napkins.

  • Landscaping

    A small clinic building with a parking area and landscaped surroundings.

  • Artwork

    A well-decorated living room with a dark sofa, round coffee table, and framed artwork on the wall.

  • Patio

    A cozy patio area with metal furniture and potted plants outside a brick building.

  • Rehabilitation

    A physical therapy room equipped with various rehabilitation tools and exercise equipment.

Willow Glen Health & Rehabilitation

775 North 200 East, Brigham City, UT 84302

For more information about senior living options: (844) 490-3973

3.8 from 51 reviews
5 stars
33
4 stars
2
3 stars
1
2 stars
2
1 stars
13

Skilled Nursing Facility

Overall Review of Willow Glen Health & Rehabilitation

Pros

  • pro The staff are kind, attentive, and caring, consistently providing a positive and healing atmosphere.
  • pro Danni Rawls is genuine and takes time to help residents.
  • pro Amber, the recreation therapist, is creative and fabulous.
  • pro Many staff members have worked there for years, showing a strong commitment to excellent care.
  • pro CNAs are consistently described as treating residents with dignity, compassion, and respect.
  • pro Willow Glen is clean, well-organized, with friendly, attentive staff and outstanding food.
  • pro The kitchen staff go above and beyond to meet residents' needs.
  • pro The nurse management team is kind, caring, and dedicated.

Cons

  • pro The reviewers describe the facility as awful, with unprofessional and very rude staff.
  • pro They allege neglect, including residents not being bathed, not being fed, and needs not being attended to in a timely manner.
  • pro Wound care is reportedly mishandled, with pain not properly managed and wounds worsened by changes.
  • pro Privacy is disrespected, with doors opened and personal discussions intruded upon.
  • pro Residents and families claim they were accused of drug use and subjected to slander.
  • pro Communication is unreliable, with phones often not working and calls blocked or ignored.
  • pro Staff treatment of CNAs or agency workers is described as harsh or disrespectful.
  • pro Some reviews advise against the facility, stating it is not trustworthy or worthy of recommendation.

Review

Willow Glen Rehabilitation and Nursing Care has earned a chorus of praise from many families and longtime staff, while also drawing pointed criticisms from others who have had markedly different experiences. Across the many notes, the common thread is a building with real heart and a dedicated team that often goes above and beyond for residents. Visitors frequently describe a warm, active environment where the staff are visible and engaged - whether they're on the floor assisting residents, washing dishes, or coordinating care. The facility and its people are repeatedly framed as a community that cares deeply about the people who live there and the families who rely on them.

Several reviewers highlight the remarkable consistency and longevity of Willow Glen's staff. They emphasize the devotion of caregivers who have remained in place for years, building relationships with residents and families alike. The sentiment is that the same people - especially frontline aides and nursing staff - know the residents well and treat them with dignity and respect. A recurring image is of caregivers who are not only doing their duties but also forming genuine connections, listening to residents' needs, and finding ways to meet them with patience and attentiveness. The social worker, in particular, is cited as someone who genuinely cares about the well?being of the residents and contributes to a warm, supportive atmosphere.

Within the building, specific staff members stand out in the memories of those who speak highly of Willow Glen. Dani, who can be seen on the floor tending to duties and spending time with residents, is described as engaged, practical, and present. The administrator, reportedly named Danni Rawls, is praised for taking time with residents and families, for her genuine approach, and for leadership that keeps the facility moving forward. Amber, the recreation therapist, is singled out for creativity and excellence, helping residents engage in meaningful activities and find joy in daily life. The nurse management team is also described as kind, caring, and dedicated, reinforcing a sense of stability and professional commitment across the care team.

Beyond the emotional warmth, several reviewers point to tangible strengths in the care process: attentive nursing and therapy, clean and organized facilities, and high-quality meals. The kitchen is described as going above and beyond to meet residents' needs, delivering food that is appreciated by residents and families alike. The overall care ecosystem - nursing, physical therapy, and occupational therapy - is depicted as cohesive and focused on recovery and comfort. Some families express deep gratitude for the impact Willow Glen has had on their loved ones, noting especially the positive experiences of rehabilitative care and the supportive culture created by both staff and management.

However, the picture is not uniformly rosy. A strong thread of concern runs through a subset of reviews, detailing experiences that many families found troubling and unacceptable. There are accounts of unprofessionalism and rude behavior by staff, privacy violations, and alleged mismanagement of sensitive situations. Specific accusations include food and personal items going missing, and troubling allegations of discrimination or disrespect toward residents and their families. Several reviewers describe being blamed or accused inappropriately, as well as a perception that some staff do not fully understand or manage residents' pain, wounds, or daily needs. The comments about wound care, wound changes, and routine comfort measures are particularly pointed in some narratives, painting a picture of critical care gaps for certain patients.

There are also concrete, distressing incidents cited by families. One account recounts a night?shift delay in communicating a patient's needs to the day shift, followed by delays in basic care and meals, which left a family questioning whether adequate attention was being given. Others recount missed showers or meals, delayed calls for assistance, and situations where a patient's privacy and dignity seemed compromised by how doors and conversations were managed. In another instance, a family described a troubling experience with a loved one who had just undergone surgery, where the response to call buttons, pain management, and timely assistance did not meet expectations. There are also mentions of privacy concerns with door openings during private conversations and frustrations with communication channels, including phones that did not work reliably.

In sum, Willow Glen comes through as a place with a robust, caring culture and a workforce that often embodies compassion, teamwork, and a deep commitment to resident well?being. The praise centers on the staff's presence, the sense of community within the building, the quality of therapies and activities, and the leadership that many families feel is genuinely invested in residents. The criticisms, while fewer in number, are pointed and serious: concerns about professionalism, communication, responsiveness, privacy, and overall consistency of quality across shifts. Several reviewers acknowledge that "things fall through the cracks" at times, but they still speak to the positive impact of loving staff and a facility that cares deeply about its residents.

For families considering Willow Glen, the message is nuanced. The facility appears capable of exceptional warmth, with staff who remember residents' names, celebrate small victories in rehabilitation, and foster a home-like atmosphere. Yet there are undeniable reminders that, in some cases, care needs to be improved - especially around timely responses, consistent bedside attentiveness, and safeguarding residents' dignity and privacy. Willow Glen's strengths lie in its people - their dedication, their continuity, and their daily acts of care - while the challenges call for ongoing attention to training, communication, and patient?centered protocols. The community's overall impression is that Willow Glen is a place of real caring, with room to grow toward uniformly reliable excellence.

Features

Housing

  • 84 resident community capacity 84 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Willow Glen Health & Rehabilitation is an assisted living community located in Brigham City, UT. Our community offers a wide range of amenities to ensure that our residents are comfortable and have access to everything they need. We have a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for those who need assistance getting around, and our computer center allows residents to stay connected.

Our dining room provides restaurant-style dining with nutritious and delicious meals prepared by our staff. Residents can also enjoy the convenience of a kitchenette in their fully furnished apartments. Housekeeping services are provided to keep the living spaces clean and tidy.

For recreation and socialization, we offer a fitness room, gaming room, small library, and outdoor space for residents to enjoy. Telephone services are available for communication needs, and Wi-Fi/high-speed internet ensures that residents can stay connected online.

In terms of care services, Willow Glen Health & Rehabilitation provides 24-hour call system and supervision for the safety and security of our residents. Our caring staff assists with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for those with diabetes or special dietary restrictions. Medication management is provided to ensure that medications are taken correctly.

We understand the importance of mental wellness, which is why we have a mental wellness program in place. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.

In addition to our amenities and care services, we offer various activities to keep our residents engaged and active. Our concierge services help organize planned day trips, resident-run activities, fitness programs, and scheduled daily activities.

The community surrounding Willow Glen Health & Rehabilitation has plenty to offer as well. There are three cafes nearby where residents can dine out with friends or family members. Two parks provide opportunities for outdoor recreation. Four pharmacies ensure easy access to medication needs, while 13 physicians are located nearby for medical care. There are 24 restaurants for dining options, four transportation options available, and ten places of worship for spiritual needs. Additionally, there is a theater and hospital nearby for entertainment and medical emergencies.

At Willow Glen Health & Rehabilitation, we strive to provide a comfortable and supportive assisted living community where our residents can thrive and enjoy their golden years.

Nearby Places of Interest

Places of Worship

  • Saint Michael S Episcopal Church Brigham City (0.2 miles)
  • Church of Jesus Christ of Latter Day Saints (0.4 miles)
  • Sacred Groves: Encounters with the Living Jesus (1 miles)
  • Church of Jesus Christ of Latter Day Saints (1.3 miles)
  • Church of Jesus Christ of Latter Day Saints (1.4 miles)
  • Box Elder Stake Tabernacle (1.4 miles)
  • Jahovaswitniss Kingdom Hall (1.5 miles)

Restaurants

  • Takumi Japanese Grill (0.4 miles)
  • Tuff Stacks Brigham City (0.4 miles)
  • Peach City Ice Cream Co. (0.6 miles)
  • B & B Billards (1.1 miles)
  • Ricardo's Mexican Restaurant (1.3 miles)
  • Pizza Hut (1.9 miles)
  • Firehouse Pizzeria (2 miles)

Physicians

  • Spine Institute (0.8 miles)
  • Hearing Zone (2.3 miles)
  • Brigham Medical Clinic (2.5 miles)
  • MountainStar Medical Group-Brigham City (2.5 miles)
  • McArthur, Nathan (2.5 miles)
  • Brigham Eye Specialists (2.6 miles)
  • Sumko Michael H DO Sumko Bitner Orthopaedic (2.6 miles)

Cafes

  • Idle Isle Cafe (1.1 miles)
  • Starbucks (1.3 miles)
  • Buzzbru Coffee & More (2.9 miles)

Pharmacies

  • Smith's Food & Drug (1.4 miles)
  • Shopko Brigham City Pharmacy (2.2 miles)
  • Brigham Community Pharmacy (2.6 miles)
  • Walmart Pharmacy (2.9 miles)
  • Ridley's Family Markets (11.8 miles)
  • Reed's Pharmacy (11.8 miles)
  • Kent's Pharmacy (14.9 miles)

Transportation

  • Union Pacific Railroad Co. (1.4 miles)
  • U-Haul (1.4 miles)
  • Mountain Air Flying Service (3 miles)
  • Brigham City Airport (3.1 miles)
  • Thrifty Car Rental (15.2 miles)

Hospitals

  • Brigham City Community Hospital (2.5 miles)
  • Pleasant View Dialysis Center (15.1 miles)

Theaters

  • Walker Cinemas (3.4 miles)

Parks

  • John Adams Park (3.5 miles)
  • Perry Park (4.4 miles)
  • Hyrum State Park (10.3 miles)
  • Hyrum Reservoir (10.5 miles)
  • Dweyville Park (13.1 miles)
  • Shuman Park (15.2 miles)

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