Pioneer Care Center

Pros

• The staff at Pioneer Care Center are attentive and responsive to residents' needs, providing excellent support.
• The facility is clean, well-maintained, and does not have the typical odors associated with older care homes.
• Residents enjoy a variety of activities such as bus tours and social events like parties and barbecues.
• CNAs and nurses at Pioneer Care Center show genuine care for the residents and are skilled in providing quality care.
• The shared rooms are comfortable, contributing to a positive living experience for residents.
• Many staff members demonstrate dedication and commitment despite staffing challenges, creating a caring environment for the residents.
• Positive experiences were noted regarding the friendly demeanor of the staff who genuinely cared for residents' wellbeing.

Cons

• The facility is short-staffed, which impacts the quality of care.
• There were constant construction issues during their stay, causing disruptions.
• The roof leaks and has not been properly repaired, leading to leaks in various areas.
• There are problems with pest control, including spiders in the rooms.
• Issues with staff not following HIPAA laws and inappropriate behavior persisted.
• Personal items went missing without reimbursement or proper accountability.
• The cook had a consistently grumpy demeanor, negatively affecting residents' dining experience.
• Overworked CNAs experienced high turnover due to stress and fatigue.
• Call lights went unanswered for extended periods, indicating inadequate response times.
• Many residents felt that the center was merely a place to live rather than providing optimal care.

Review

The experiences shared about Pioneer Care Center reveal a complex picture of the facility, showcasing both its strengths and areas that need significant improvement. Two individuals, one currently with a family member residing at the center and another who worked as a Certified Nursing Assistant (CNA) in a different facility, provide insights into their interactions with the staff and overall environment.

Firstly, the positive aspects of Pioneer Care Center are noteworthy. The brother of one reviewer has been living there for three weeks, during which time he has received commendable support from the staff. They assist him with daily activities such as eating and ensure his room is comfortable, despite it being a shared space owing to financial constraints. There are also organized activities like bus tours for shopping and social events, including parties and barbecues. This engagement not only indicates that residents have opportunities for socialization but also suggests that the administration takes steps to foster a community atmosphere. Additionally, the cleanliness of the facility plays an important role in creating a pleasant living environment; it has been reported to be well-maintained without unpleasant odors commonly associated with elder care homes.

Another perspective comes from an individual whose grandmother resided at Pioneer for nine months before her death. The reviewer expresses appreciation for the dedication exhibited by CNAs working at Pioneer Care Center. They highlight how attentive these caregivers are to residents' needs and how effectively they address any issues that arise. According to this reviewer's observations as a CNA themselves, they feel confident in stating that both CNAs and nurses at the facility strive to offer good care while providing clear explanations when medical information is shared with families.

However, it’s critical to acknowledge some substantial shortcomings presented in other reviews regarding longstanding issues within Pioneer Care Center’s infrastructure and staffing operations. One long-term resident details dissatisfaction due to poorly insulated windows leading to discomfort that was compounded by continuous construction work throughout their stay which lasted 18 months. As they recount their experience, they mention severe problems such as roof leaks so persistent that staff had to place plastic bins in hallways to capture water dripping from damaged spots; this raises significant concerns regarding safety and maintenance standards.

Further complicating matters were allegations surrounding inadequate staffing levels affecting consistent care quality. Despite acknowledging some hardworking CNAs who genuinely cared for residents, it appears many were overworked which ultimately led them to leave their positions in search of better opportunities elsewhere. The reviewer observed delays in responding to emergency call lights and alarms—sometimes taking over an hour—which could potentially jeopardize resident safety during critical times.

The environment was also described as hostile by those tasked with preparing meals; reports pointed out a grumpy cook who seldom seemed enthusiastic about his responsibilities or engaging positively with residents or staff alike. Compounding frustrations were incidents involving missing personal belongings—clothes disappearing without reimbursement—and food taken from resident storage without proper consideration on institutional accountability practices emphasizing respect for residents’ property. Both incidents illuminate feelings of vulnerability among those living at Pioneer where finances are tightly managed.

In conclusion, while Pioneer Care Center can be recognized for its friendly staff members dedicated towards enhancing life quality within structured programming aimed at fostering community connections among residents, glaring deficiencies persist concerning its physical infrastructure and enduring issues tied directly into staffing challenges which severely impact timeliness of care provided alongside overall satisfaction experienced by both current residents and former employees alike. Ultimately prospective families should weigh all aspects thoroughly when considering placements within elder care facilities like Pioneer so as to align expectations against lived realities inherent within similar settings across the nation today.

Restaurants

• Arby's (0.1 miles)
• J & D's Family Restaurant (0.1 miles)
• Little Caesars Pizza (0.1 miles)
• El Toro Viejo Restaurant (0.1 miles)
• Wendy's (0.1 miles)
• Hunan Village (0.1 miles)
• Firehouse Pizzeria (0.2 miles)

Physicians

• Hearing Zone (0.1 miles)
• Brigham Medical Clinic (0.4 miles)
• MountainStar Medical Group-Brigham City (0.5 miles)
• Brigham Eye Specialists (0.5 miles)
• Sumko Michael H DO Sumko Bitner Orthopaedic (0.5 miles)
• Sumko Orthopedic And Sports Medicine (0.5 miles)
• McArthur, Nathan (0.5 miles)

Pharmacies

• Shopko Brigham City Pharmacy (0.2 miles)
• Brigham Community Pharmacy (0.5 miles)
• Walmart Pharmacy (0.8 miles)
• Smith's Food & Drug (0.8 miles)
• Lee's Marketplace (13.2 miles)
• Kent's Market (13.4 miles)
• Walgreens (13.4 miles)

Places of Worship

• St Michael's Episcopal Church (0.4 miles)
• Victory First Assembly of God (0.6 miles)
• Community Preschool (0.7 miles)
• Box Elder Stake Tabernacle (0.7 miles)
• Church of Jesus Christ of Latter Day Saints (0.8 miles)
• Church of Jesus Christ of Latter Day Saints (1.1 miles)
• Sacred Groves: Encounters with the Living Jesus (1.2 miles)

Hospitals

• Brigham City Community Hospital (0.5 miles)
• Pleasant View Dialysis Center (12.9 miles)

Cafes

• Buzzbru Coffee & More (0.7 miles)
• Starbucks (0.8 miles)
• Idle Isle Cafe (1 miles)
• Starbucks (13.5 miles)

Theaters

• Walker Cinemas (1.2 miles)

Transportation

• Union Pacific Railroad Co. (1.2 miles)
• U-Haul (1.3 miles)
• Mountain Air Flying Service (4.1 miles)
• Brigham City Airport (4.3 miles)

Parks

• Perry Park (2.2 miles)
• John Adams Park (4.8 miles)
• Hyrum State Park (12.1 miles)
• Hyrum Reservoir (12.2 miles)
• Harrisville City Park (14.6 miles)
• Dweyville Park (15.1 miles)