Waterton Healthcare & Rehabilitation in Tyler, TX

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  • Interior

    An elegant lobby featuring a stylish chandelier and comfortable seating, highlighted by a spacious wooden floor.

  • Decor

    A spacious and elegantly designed lobby featuring comfortable seating and decorative elements.

  • Building

    A grand building entrance with large columns under a cloudy sky.

  • Architecture

    An elegant lobby featuring a stunning chandelier and stylish decor.

  • Bedroom

    A cozy bedroom with two hospital beds, stylish lamps, a ceiling fan, and a small television.

  • Dining

    A collection of individually wrapped snacks displayed in silver foil on a table.

  • Kitchen

    A dedicated team proudly showcasing their culinary creations.

  • Lighting

    A spacious and inviting lobby featuring comfortable seating, a decorative clock, and warm lighting.

  • Entrance

    A man approaching the entrance of Waterton, ready to enter.

  • Healthcare

    A joyful moment shared by a dedicated healthcare team celebrating together.

Waterton Healthcare & Rehabilitation in Tyler, TX

Waterton Healthcare & Rehabilitation is a nursing home community in Tyler, TX.

Information last verified:

2875 Shiloh Road, Tyler, TX 75703

For more information about senior living options: (866) 208-4318

4.5 from 33 reviews
5 stars
28
4 stars
0
3 stars
1
2 stars
2
1 stars
2

Overall Review of Waterton Healthcare & Rehabilitation

common 25 reviews mention this

Caring staff comes through

Many residents and families describe a caring, responsive team that shows up for day-to-day needs.

Across the reviews, people repeatedly describe the staff as kind, attentive, and supportive, including CNAs, nurses, therapists, and leadership. Several mentions highlight nurses and other caregivers who take concerns seriously and help residents make progress, while others call out specific points of contact who were helpful during discharge or admissions. A smaller set of reviews contrasts that with experiences of rudeness, lack of responsiveness, or communication problems, but the overall tone for staff is strongly positive.

differentiator 9 reviews mention this

Therapy drives progress

Therapy is a standout focus, with residents describing strong rehabilitation and outpatient help.

Residents and families frequently connect Waterton with therapy that helps after hospitalization or surgery, and they describe the therapy department as top notch. Some reviews specifically mention outpatient therapy and goals like improving safety and reducing fall risk. Not every experience is fully positive—one review says rehab wasn’t very effective—but multiple families still describe successful recoveries and a focus on safe discharge.

common 5 reviews mention this

Clean rooms and facility

Multiple reviews emphasize cleanliness, including rooms that feel well kept.

Cleanliness shows up as a recurring theme, with several reviewers describing the facility as clean and well maintained. A few also mention that the building did not smell and that rooms felt clean and spacious. While cleanliness is repeatedly praised, at least one negative review centers on serious care problems rather than the cleanliness itself.

caveat 3 reviews mention this

Food quality varies

Food quality draws mixed feedback, from timely delivery to concerns about nutrition.

Some reviewers say the food was better than expected and that meals were delivered promptly to rooms. Others raise concerns about feeding residents nutritious meals and note that food wasn’t good. Taken together, dining experiences don’t appear consistent across reviews.

caveat 4 reviews mention this

Communication can fall short

A few residents and families report communication and call-light problems during care.

While many reviews describe staff as approachable and easy to communicate with, several critiques focus on communication failures. One review states they did not communicate and another describes call-light responsiveness issues along with frustration during medication and discharge concerns. Another review also points to difficulties linked to staffing and responsiveness, and a separate negative review describes a lack of timely response for families seeking information.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 62 resident community capacity 62 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tyler Pounds (9 miles away) Tyler Pounds (9 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • DaVita Renal Center Of Waterton (0 miles)
  • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (1.6 miles)
  • Medigy (2.4 miles)
  • Fresenius USA (3.2 miles)
  • Dialysis Access Center Of Tyler (3.2 miles)

Restaurants

  • Whataburger (0.2 miles)
  • Shipley's (0.3 miles)
  • Slim Chickens (0.9 miles)
  • Chick-Fil-A (1.1 miles)
  • Daniel Boone's Grill & Tavern (1.4 miles)
  • Republic Icehouse (1.4 miles)
  • Torchy’S Tacos (1.9 miles)

Pharmacies

  • Red River Pharmacy LTC of Tyler (0.3 miles)
  • Super 1 Foods (1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (2.1 miles)
  • Drug Emporium (2.2 miles)
  • Brookshire's (2.2 miles)
  • Brookshire Food & Pharmacy (2.2 miles)

Physicians

  • Sante (0.3 miles)
  • Northeast Texas Neurology Associates - Dr Gina Jetter, MD (0.4 miles)
  • Keith Gerber, DDS (1.1 miles)
  • Magnolia Internal Medicine Associates (1.3 miles)
  • Goodland Dentistry & Braces (1.4 miles)
  • Azalea Orthopedics (1.5 miles)
  • V A Primary Care Clinic (1.5 miles)

Cafes

  • Corner Bakery Cafe (1.4 miles)
  • Starbucks (2.1 miles)
  • Ming's Cafe (2.4 miles)
  • Panera Bread (2.4 miles)
  • HTeaO (2.9 miles)

Places of Worship

  • Green Acres Baptist Church (2 miles)
  • Tyler Tabernacle (2.6 miles)
  • Congregation Beth El (2.9 miles)

Theaters

  • Times Square Movie Theater (2.3 miles)

Frequently Asked Questions

Where is Waterton Healthcare & Rehabilitation?
What photos are available for Waterton Healthcare & Rehabilitation in Tyler, Texas?

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