Oak Hills Terrace Memory Care

Pros

• The staff at Oak Hills Terrace genuinely cares for the residents and provides excellent communication regarding their well-being.
• Residents are engaged in a variety of meaningful activities that foster a sense of purpose.
• The facility maintains a clean, home-like atmosphere where residents feel happy and well cared for.
• The programming offered for seniors with dementia is exceptional, showing that the staff is knowledgeable and attentive.
• Families appreciate the personal attention and support provided by the staff, which contributes to a positive experience.
• Visitors often commend the warm and welcoming environment created by both the facility's design and its employees.
• Many reviewers highlight their satisfaction with the food quality and variety available to residents.
• The community offers helpful resources for families navigating challenges related to memory care, showcasing their supportive approach.

Cons

• The staff at Oak Hills Terrace reportedly lost the loved one's belongings, leading to frustration and disappointment.
• Despite promises of keeping residents busy, one reviewer felt that they were often just put in front of the TV instead of engaging in meaningful activities.
• Some residents expressed a desire for more outdoor activities, indicating a lack of sufficient options for fresh air and recreation.
• One reviewer mentioned that the facility did not have available single rooms, which was a determining factor in their decision not to choose Oak Hills Terrace.
• Although the community was clean and well-maintained, it failed to meet one family's expectations due to personal circumstances unrelated to the facility itself.
• The off-menu food items lacked variety, suggesting room for improvement in meal offerings beyond standard options.
• A family found that communication regarding hospitalized residents was often lacking, as updates were infrequent when someone was taken by ambulance.

Review

Oak Hills Terrace Memory Care has garnered a reputation for its exceptional care, dedicated staff, and engaging programming designed specifically for residents with memory-related ailments. Many reviewers expressed their deep gratitude for the nurturing environment that Oak Hills provides, particularly highlighting the staff's genuine concern for the well-being of each resident. Families noted that management was proactive in communication, providing updates on any changes in their loved one's condition. This level of transparency fostered a trusting relationship between families and caregivers, allowing them to feel confident in the quality of care being provided.

The transition into memory care can be daunting for both residents and families alike. However, Oak Hills Terrace appears to facilitate this process effectively. Several reviews emphasized how the staff went above and beyond to ensure that residents were comfortable and engaged from the moment they arrived. One reviewer indicated that even before their loved ones moved in, the team made concerted efforts to prepare them for a smooth transition. This commitment to personalized care was clearly appreciated by families who felt reassured about their family members’ new living situations.

Despite some minor criticisms regarding the variety of food options—specifically fresh fruits and vegetables—most reviews noted that meals were overall satisfactory, with many residents enjoying the dining experience. The community does strive to provide an enriching environment full of different activities aimed at keeping seniors active and engaged throughout the day. Residents are not left idle; instead, they participate in everything from arts and crafts to interactive movie sessions, where they are encouraged to express preferences on what they watch—a point highlighted by one visitor who witnessed residents collectively enjoying "Titanic" during her tour.

Physical space is often a concern when choosing a memory care facility; however, most reviewers found Oak Hills Terrace’s accommodations sufficient, if not cozy. While some dimensions were described as basic or small—such as shared rooms measuring roughly 150 square feet—the focus remained on how well these spaces functioned for daily living. Reviewers consistently praised communal areas like the dining room and activity spaces as clean and inviting, contributing significantly to creating a home-like atmosphere.

Another aspect setting Oak Hills Terrace apart was its commitment to offering diverse programming tailored towards individuals with dementia or Alzheimer’s disease. Familial testimonials spoke highly of special events geared towards engagement—not just entertainment—as well as seasonal celebrations that included everything from chili cook-offs to themed holiday activities. For those looking after relatives navigating advanced stages of Alzheimer's disease, Oak Hills provides specialized support while ensuring everyone remains stimulated both physically and mentally.

While a few reviews mentioned dissatisfaction stemming from lost personal items or not seeing enough varied activities outside specific events—they appeared overshadowed by overwhelming praise regarding staff professionalism, kindness, and ongoing support shown toward both residents and their families. One family recounted how they received timely assistance when faced with challenges relevant to Alzheimer’s diagnosis management; this teamwork between families seeking help underscores the supportive culture cultivated within Oak Hills Terrace.

In summary, it is clear from these numerous accounts that Oak Hills Terrace Memory Care excels at providing comprehensive support that resonates deeply with both residents and their families alike. Its combination of caring staff who maintain close communications with family members about progress or concerns plays an integral role in ensuring peace of mind during difficult transitions into assisted living arrangements—a sentiment echoed consistently among reviewers recommending this facility wholeheartedly to others searching for similar services within Tyler’s area or beyond.

This part of Tyler, Texas offers convenient access to a variety of essential services and amenities. Located within a short distance are several physicians' offices, pharmacies, and places of worship, catering to the healthcare needs and spiritual well-being of residents. Additionally, there are numerous cafes and restaurants in the area for dining options, as well as parks for recreational activities. For entertainment, there are movie theaters nearby. With transportation services available such as car rentals, this neighborhood provides easy access to everything seniors may need for a comfortable and fulfilling lifestyle.

Physicians

• Epiphany Dermatology (0.1 miles)
• Drug & Alcohol Testing Compliance Services (1.5 miles)
• Dermatology Associates of Tyler (1.9 miles)
• Dr Hope Short, MD (1.9 miles)
• Health At Work (2.1 miles)
• Azalea Orthopedics (2.2 miles)
• Audiology Associates of East Texas (2.2 miles)

Places of Worship

• Calvary Baptist Church (0.3 miles)
• Congregation Beth El (2.1 miles)
• Tyler Christian Fellowship (2.6 miles)
• Green Acres Baptist Church (4.4 miles)

Cafes

• Crema Coffee Co. (0.5 miles)
• The Coco Bean (0.7 miles)
• Coffee City USA (1.1 miles)
• Panera Bread (2.1 miles)
• Ming's Cafe (2.1 miles)
• Starbucks (2.6 miles)
• Starbucks (2.7 miles)

Restaurants

• Sonic Drive-In (0.5 miles)
• Taco Bell (0.5 miles)
• Whataburger (0.6 miles)
• Javi's (0.7 miles)
• 1836 Texas Kitchen (0.8 miles)
• Texas Music City Grill & Smokehouse (1 miles)
• Whataburger (1.6 miles)

Pharmacies

• Good's Pharmacy (0.6 miles)
• Walmart Pharmacy (0.6 miles)
• Smart Rx Pharmacy (2.1 miles)
• Family First Pharmacy (2.1 miles)
• Kinsey's Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• Drug Emporium (2.3 miles)

Parks

• Faulkner Park (2.1 miles)

Theaters

• Times Square Movie Theater (2.3 miles)
• SMG Tyler (2.9 miles)

Transportation

• Hertz Rent A Car (2.3 miles)