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The Heights Of Tyler

The Heights Of Tyler is a nursing home community in Tyler, TX.

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The Heights Of Tyler

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  • Interior

    A cozy dining area with wooden tables and chairs, featuring a vase of flowers as a centerpiece.

  • Decor

    A cozy bedroom with a bed and a comfortable chair beside it, featuring warm decor and soft lighting.

  • Living Room

    A traditional living room with a cozy fireplace and elegant furnishings.

  • Building

    A brick building with a covered entrance and an American flag flying nearby.

  • Architecture

    A spacious residential building with a driveway and a parked vehicle under a clear blue sky.

  • Bedroom

    A cozy nursing home room with two beds and tasteful decor.

  • Dining

    A classic dining room setup with a wooden table and chairs, decorated with plates, artwork on the walls, and illuminated by a chandelier.

  • Kitchen

    A modern kitchen with dark wood cabinets, a white stove, refrigerator, microwave, and a sink.

  • Entrance

    A modern building entrance with columns and a peaked roof against a blue sky.

  • Fireplace

    A cozy living room featuring wooden cabinets, a fireplace, and comfortable seating with a television above the mantel.

  • Outdoor

    A residential building entrance with a van parked under an archway.

  • Exercise Equipment

    A rehabilitation clinic with exercise equipment and wooden floors.

  • Clouds

    A single-story building with a covered entrance and an American flag in the parking lot.

  • Traditional Decor

    A traditionally decorated living room with a leather sofa, armchairs, and a coffee table.

2650 Elkton Trail, Tyler, TX 75703

For more information about senior living options: (866) 208-4318

3.6 from 121 reviews
5 stars
70
4 stars
9
3 stars
3
2 stars
5
1 stars
34

Overall Review of The Heights Of Tyler

common 20 reviews mention this

Staff friendliness and responsiveness

Residents and families frequently describe staff as friendly, helpful, and quick to respond.

Across many reviews, people say the staff is welcoming, courteous, and attentive to questions and day-to-day needs. Several also mention nurses and team members catching issues and following through, including medication administration and care checks. A smaller set of reviews is much harsher, describing rude interactions and missed help when call lights are used, which is a clear downside to consider alongside the praise.

caveat 13 reviews mention this

Care quality is mixed

Reviews describe serious problems alongside instances of safe, attentive care.

Some reviewers report strong outcomes—such as therapy progress, wound care after surgery, and families feeling confident about safety and medication management. Others describe breakdowns in basic care, including residents left without help for hours, concerns about bathing/diapers, and allegations of medication errors or neglect during rehab stays. Taken together, the reviews suggest care experience may vary and that families may need to stay closely involved and ask detailed questions.

common 9 reviews mention this

Therapy and rehab support

Residents and families often point to therapy as a key part of recovery.

Several reviews highlight physical therapy and rehab as hands-on and effective, with people returning stronger after strokes and post-hospital recovery. Families also mention rehab teams staying consistent and helping after longer hospital stays. There are also negative reviews that call rehab “nonexistent” or say the rehab experience was poor, so this appears to be another area where results may depend on the individual experience.

common 9 reviews mention this

Activities and outings keep days full

Many reviews describe activities and social time as a daily bright spot.

Multiple reviewers say there is a steady schedule of activities, including games, card play, Bible-related events, and community or group gatherings. Some specifically credit an activity director for planning enjoyable events and trips, and families say their loved ones are engaged rather than staying in bed. A few reviews criticize limited social engagement, which contrasts with the broader praise.

common 6 reviews mention this

Dining is supported, with mixed feedback

Meals are a frequent topic, with praise for quality but occasional complaints.

Several reviews say residents like the food, and some mention multiple dining areas and menus that seem to work for their loved ones. Others describe food as only okay or complain about diet issues and meal-related problems. The community offers restaurant-style dining and meal preparation and service, which aligns with why dining comes up so often in the reviews.

  • A cozy dining area with wooden tables and chairs, featuring a vase of flowers as a centerpiece.
  • A classic dining room setup with a wooden table and chairs, decorated with plates, artwork on the walls, and illuminated by a chandelier.
common 14 reviews mention this

Cleanliness stands out in reviews

Many reviews emphasize a clean, well-kept facility—though some report serious cleanliness concerns.

A large portion of reviewers describe the building as clean, well maintained, and smelling fresh or “like home.” Some also mention rooms and floors staying tidy over time. However, a notable number of negative reviews allege dirty rooms, infrequent bathing, and other hygiene concerns, ranging from unpleasant conditions to stronger allegations. This makes cleanliness one of the most prominent and important themes to weigh.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 105 resident community capacity 105 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tyler Pounds (7 miles away) Tyler Pounds (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Epiphany Dermatology (0.1 miles)
  • Drug & Alcohol Testing Compliance Services (1.6 miles)
  • Dr Hope Short, MD (1.9 miles)
  • Dermatology Associates of Tyler (1.9 miles)
  • Azalea Orthopedics (2.1 miles)
  • Health At Work (2.1 miles)
  • Broadway Commons (2.2 miles)

Places of Worship

  • Calvary Baptist Church (0.3 miles)
  • Congregation Beth El (2.2 miles)
  • Tyler Christian Fellowship (2.7 miles)
  • Green Acres Baptist Church (4.4 miles)

Cafes

  • Crema Coffee Co. (0.4 miles)
  • The Coco Bean (0.6 miles)
  • Coffee City USA (1.2 miles)
  • Panera Bread (2.1 miles)
  • Ming's Cafe (2.1 miles)
  • Starbucks (2.6 miles)
  • Starbucks (2.6 miles)

Restaurants

  • Sonic Drive-In (0.6 miles)
  • Javi's (0.6 miles)
  • Taco Bell (0.6 miles)
  • Whataburger (0.7 miles)
  • 1836 Texas Kitchen (0.9 miles)
  • Texas Music City Grill & Smokehouse (1.1 miles)
  • Whataburger (1.7 miles)

Pharmacies

  • Good's Pharmacy (0.6 miles)
  • Walmart Pharmacy (0.7 miles)
  • Family First Pharmacy (2.1 miles)
  • Smart Rx Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)
  • Kinsey's Pharmacy (2.3 miles)
  • Drug Emporium (2.3 miles)

Parks

  • Faulkner Park (2 miles)

Theaters

  • Times Square Movie Theater (2.3 miles)
  • SMG Tyler (2.8 miles)

Transportation

  • Hertz Rent A Car (2.4 miles)

Frequently Asked Questions

Where is The Heights Of Tyler?
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