East Texas - Waterton Inn in Tyler, TX

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East Texas - Waterton Inn

East Texas - Waterton Inn in Tyler, TX

2885 Shiloh Road, Tyler, TX 75703

For more information about senior living options: (844) 490-3973

4.4 from 38 reviews
5 stars
30
4 stars
0
3 stars
3
2 stars
2
1 stars
3

Assisted Living Respite Care

East Texas - Waterton Inn Costs & Pricing

At East Texas - Waterton Inn, the monthly costs for accommodations present an appealing option compared to both Smith County and the broader Texas market. For instance, a studio apartment at Waterton Inn is priced at $2,850, significantly lower than the county average of $3,389 and the state average of $3,758. One-bedroom units follow a similar trend; priced at $3,250, they offer compelling value against Smith County's rate of $3,183 and Texas's average of $3,761. Even in two-bedroom configurations, which cost $3,550 at Waterton Inn, it remains more economical than both county and state averages - $3,996 and $4,215 respectively. Overall, the pricing structure at East Texas - Waterton Inn positions it as a cost-effective choice for those seeking quality living arrangements in a competitive marketplace.

Floor plansEast Texas - Waterton InnSmith CountyTexas
Studio$2,850$3,389$3,758
1 Bedroom$3,250$3,183$3,761
2 Bedrooms$3,550$3,996$4,215

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Memory Care

Independent Living

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    Overall Review of East Texas - Waterton Inn

    Pros

    • pro The facility has a beautiful building and an excellent team.
    • pro Shannon Jones is very helpful in care discussions and answers questions.
    • pro The CNAs are friendly and work well.
    • pro The food is better than many places and is delivered to rooms promptly.
    • pro The staff provide exceptional guidance and support, including Shannon and Lisa Marie.
    • pro Kay at the entrance is welcoming.
    • pro Wendy the CNA is phenomenal.
    • pro The staff are caring and consistently smiling.
    • pro Residents are pleased with the facility and it smells fresh.
    • pro The therapy department is top notch and helps patients return home.
    • pro The liaison for admissions is helpful and the care is great; staff are knowledgeable and approachable.
    • pro The staff are amazing and leadership is top-notch.

    Cons

    • pro They do not communicate.
    • pro The facility is extremely disorganized.
    • pro They left the patient in diapers for hours at a time.
    • pro They wouldn't answer the call light.
    • pro The staff are short-staffed and short-tempered, and are judgmental and unhelpful when families seek information.
    • pro The place labels itself as a rehabilitation center and it is anything but.
    • pro The Waterton Inn was using nursing home rooms for assisted living.
    • pro Room cleaning was sporadic and trash overflowed.

    Review

    Waterton Inn in Tyler, Texas, is best suited for families prioritizing a robust therapy program and a welcoming, hands-on staff who can guide a loved one through post-acute rehabilitation with an eye toward returning home. It also works for long-term care when a resident benefits from daily access to a sizable therapy team and responsive administration. Those seeking a facility with flawless, uniform communication, consistently nutritious meals, and a crowded calendar of daily activities across all shifts may want to consider alternatives. The strongest value here emerges when families want serious rehab focus, clear discharge planning, and a facility that feels clean and home-like, supported by a leadership team that is actively involved.

    The heavy lifting at Waterton Inn is driven by its therapy and nursing teams. Reviewers repeatedly praise the therapy department as top-tier, with patients and families reporting meaningful progress, patient, and encouraging therapists, and a pathway back to independence. The nursing and CNAs are described as attentive and caring, and the administrative leadership - especially the director of nursing and the administrator - receives frequent commendation for being present, responsive, and personable. The building itself is consistently described as clean, well-maintained, and friendly, with residents and families noting a home-like atmosphere and a staff that greets them with warmth. Outpatient therapy and social-work supports further bolster the recovery trajectory.

    Yet Waterton Inn carries notable caveats that prospective families should weigh. A number of reviews highlight communication gaps, including instances of mixed messages or perceived lapses in timely updates. Some families report variability in caregiver coverage and weekend responsiveness, and there are persistent complaints about food quality and regular activities - areas where expectations are clearly variable and sometimes unmet. A minority of reviews describe disorganization or concerns about the facility's focus on profit and administrative priorities over resident experience, with specific notes about inconsistent staffing, unaddressed rooming and upkeep needs, and even safety concerns in rare cases. These negative threads contrast sharply with the overwhelmingly positive portrayals, signaling that experience can be highly dependent on leadership and day-to-day staffing.

    Those pros can offset the cons when the care pathway centers on patient progression through rehab toward discharge, plus the ability to sustain supportive therapy over time. The breadth of therapy, the hands-on leadership, and the accessible social-work team collectively create a credible, goal-oriented environment for post-acute residents. Families who can participate in ongoing communication - via tours, direct conversations with the administrator and DON, and regular updates - will likely experience fewer friction points. In this climate, Waterton Inn's strengths - cleanliness, a genuine sense of community, and a strong therapy pipeline - powerfully counterbalance the less reliable elements that show up in some reviews.

    For decision-makers, the calculus comes into sharp relief around three questions: Is the family seeking an aggressive rehabilitation track with the aim of safe, timely discharge home? Do long-term living needs align with a facility where therapy sits at the core and leadership is visibly involved? And can the family tolerate some variability in communication and daily programming while relying on the therapy team and social services to guide care? Those who answer yes should pursue Waterton Inn with purposeful due diligence: request a current timeline of therapy milestones, review a recent menu and activity calendar, and confirm weekend coverage for wound care and routine nursing tasks. For families prioritizing consistent day-to-day communication, predictable dining experiences, and a highly structured activity calendar, alternatives may offer a better fit.

    The practical next steps are straightforward. Schedule a thorough tour focused on the therapy suites, nursing stations, and dining areas. Meet the administrator and the director of nursing to ask how discharge planning is coordinated, how real-time updates are shared with families, and what the weekend coverage looks like. Ask for a recent sample menu and an example activity calendar, plus a clear explanation of wound-care protocols and how therapies coordinate with physicians' orders after weekends. Inquire about room configurations for assisted living versus post-acute rehab, and verify that the facility is using appropriately designed spaces for long-term residents rather than repurposed hospital rooms. Gather current resident and family references, and push for a fresh assessment of staffing consistency and oversight - these conversations will illuminate whether Waterton Inn's strengths can be fully leveraged in the specific situation.

    Features

    Housing

    • 39 resident community capacity 39 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tyler Pounds (9 miles away) Tyler Pounds (9 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Waterton Inn in Tyler, TX is an assisted living community located in East Texas. It offers respite care for seniors who may need temporary support and assistance. The community provides a range of amenities to enhance the residents' comfort and enjoyment, including a beauty salon, cable or satellite TV, dining room, fully furnished accommodations, a garden, housekeeping services, indoor common areas, kitchenettes, outdoor spaces, restaurant-style dining options, a small library, telephone services, and Wi-Fi/high-speed internet access.

    In terms of care services provided at Waterton Inn, residents can expect 24-hour supervision by trained staff. Assistance is available with activities of daily living such as bathing and dressing. The community also offers ambulatory care and assistance with transfers for those who may have mobility challenges. Specialized care is provided for individuals with diabetes through dietary management and diabetic care. The staff also assists with meal preparation and service to ensure that residents receive proper nutrition. Medication management is another important aspect of the care services offered.

    The community places great emphasis on mental wellness by providing a comprehensive mental wellness program. This program aims to promote cognitive health and emotional well-being among the residents. Additionally, special dietary restrictions are accommodated to meet individual needs.

    Residents at Waterton Inn can enjoy various activities to stay engaged and socially connected within the community. Community-sponsored activities are organized regularly for group participation. Devotional activities off-site provide spiritual enrichment opportunities outside of the facility. Resident-run activities empower individuals to take leadership roles in planning events suited to their interests and preferences. Scheduled daily activities ensure that residents have a full calendar of engaging experiences.

    The location of Waterton Inn offers convenience with numerous amenities nearby. There are five cafes where residents can socialize or enjoy a cup of coffee close by. Nineteen pharmacies provide easy access to medications and healthcare necessities. With 24 physicians in the vicinity, medical consultations are readily available when needed. For dining options, there are 43 restaurants nearby, providing a variety of choices. Three places of worship offer spiritual support and connection. Additionally, residents can enjoy entertainment at the nearby theater or access medical care at the five hospitals in the area.

    In summary, Waterton Inn in Tyler, TX offers a range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on mental wellness and specialized diabetes care, this assisted living community provides a supportive and engaging environment for seniors in East Texas.

    Nearby Places of Interest

    Located in the heart of Tyler, Texas, this area offers a wide range of amenities and services that cater to senior living needs. With multiple hospitals and medical centers nearby, including DaVita Renal Center and Christus Trinity Mother Frances Rehabilitation Hospital, residents can feel at ease knowing they have access to quality healthcare. In addition, there are numerous pharmacies, physicians' offices, and cafes within close proximity for convenience. Places of worship such as Green Acres Baptist Church and Tyler Tabernacle offer spiritual fulfillment, while entertainment options like Times Square Movie Theater provide opportunities for recreation. Overall, this area provides a well-rounded community with essential resources for seniors looking to reside in a vibrant and convenient location.

    Hospitals

    • DaVita Renal Center Of Waterton (0.1 miles)
    • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (1.7 miles)
    • Medigy (2.5 miles)
    • Fresenius USA (3.3 miles)
    • Dialysis Access Center Of Tyler (3.3 miles)

    Restaurants

    • Whataburger (0.2 miles)
    • Shipley's (0.3 miles)
    • Slim Chickens (1 miles)
    • Chick-Fil-A (1.1 miles)
    • Daniel Boone's Grill & Tavern (1.4 miles)
    • Republic Icehouse (1.5 miles)
    • Torchy’S Tacos (1.9 miles)

    Pharmacies

    • Red River Pharmacy LTC of Tyler (0.4 miles)
    • Super 1 Foods (1.1 miles)
    • Walgreens (1.4 miles)
    • CVS Pharmacy (2.1 miles)
    • Drug Emporium (2.2 miles)
    • Brookshire's (2.2 miles)
    • Brookshire Food & Pharmacy (2.2 miles)

    Physicians

    • Sante (0.4 miles)
    • Northeast Texas Neurology Associates - Dr Gina Jetter, MD (0.4 miles)
    • Keith Gerber, DDS (1.2 miles)
    • Magnolia Internal Medicine Associates (1.4 miles)
    • Goodland Dentistry & Braces (1.4 miles)
    • Azalea Orthopedics (1.5 miles)
    • V A Primary Care Clinic (1.5 miles)

    Cafes

    • Corner Bakery Cafe (1.5 miles)
    • Starbucks (2.1 miles)
    • Ming's Cafe (2.4 miles)
    • Panera Bread (2.4 miles)
    • HTeaO (2.9 miles)

    Places of Worship

    • Green Acres Baptist Church (2.1 miles)
    • Tyler Tabernacle (2.7 miles)
    • Congregation Beth El (2.9 miles)

    Theaters

    • Times Square Movie Theater (2.3 miles)

    Frequently Asked Questions

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