East Texas - Waterton Inn

Pros

• The Waterton Inn Assisted Living is a clean and well-maintained facility with friendly residents and staff.
• The facility offers a variety of activities for residents, contributing to a vibrant community atmosphere.
• Residents are provided with meal choices that cater to specific dietary needs, which is a wonderful feature.
• The touring experience was positive, with knowledgeable staff providing helpful information about the facility.
• The interior design of the facility is lovely, creating a pleasant living environment for residents.
• Meals served at the facility are flavorful and enjoyable, enhancing the dining experience for residents and their families.
• The overall impression of the management and staff was very positive, highlighting their friendliness and dedication to care.

Cons

• The cleaning of the room was done sporadically, leading family members to change sheets and manage overflowing trash.
• Wound care was not provided on weekends, despite doctors' orders for daily dressing changes.
• The facility utilized nursing home rooms for assisted living, which were deemed inadequate and too small.
• The organization of the assisted living facility was criticized as unorganized, with inconsistent caregiving staff.
• Background checks on caregivers revealed many had questionable histories, raising concerns about trustworthiness.
• The overall atmosphere of the staff was perceived as unprofessional and "ghetto," including management.
• There were mixed experiences regarding the quality of care when family members weren't able to visit regularly.

Review

The Waterton Inn Assisted Living has garnered a mixed bag of reviews from families who have chosen it as a care facility for their loved ones. On one hand, several individuals praised the overall environment of the facility, appreciating its cleanliness, friendly residents, and accommodating staff. Visitors described the interior as lovely and well-maintained with ample activities that engage residents. One reviewer highlighted a visit where they witnessed various games and art projects taking place, emphasizing the sense of community fostered within the walls of The Waterton Inn.

Room accommodations also drew some commendation, with family members noting that individual rooms contained necessary amenities such as private bathrooms and showers. Some visitors were particularly pleased with the meal options available, especially for those requiring renal or diabetic diets. Families found this aspect to be quite beneficial in ensuring that their loved ones received appropriate nutrition tailored to their health needs. Dining experiences were reported positively too; one review mentioned an excellent lunch characterized by flavorful dishes that left a lasting impression.

Despite these positives, significant concerns emerged regarding inconsistencies in cleaning and care management at The Waterton Inn. Multiple reviewers indicated that while facilities appeared clean upon initial visits, ongoing maintenance fell short; room cleaning was described as sporadic at best. Some family members found themselves taking it upon themselves to change sheets and manage overflowing trash bins when visiting residents. This level of oversight raises questions about how diligently housekeeping operates within the establishment.

An alarming observation shared by reviewers was related to wound care protocols. It was noted that weekend wound care was not administered even when there were doctor’s orders for daily dressing changes, which could have dire implications for patients requiring strict adherence to medical guidelines. Among nursing staff, there seemed to be discrepancies in quality; several individuals pointed out that second-shift nursing during weekdays displayed higher competency compared to other shifts or times when staffing levels might have been lower.

Additionally, some visitors expressed unease regarding the use of nursing home rooms classified under assisted living services at The Waterton Inn. They felt misled by what appeared to be a marketing strategy aimed at attracting residents while utilizing less desirable spaces meant for different levels of care. Concerns were raised about potential overcrowding as well since true assisted living units seemed limited compared to those designated specifically for nursing home use—indicating a potential lack of adequate resources for all resident needs.

Management also came under scrutiny due to perceived disorganization within the facility. Reports of encountering different caregivers during each visit led families to question employee reliability and competence levels across shifts. Anxiety surrounding caregiver backgrounds further exacerbated these concerns; background checks revealed troubling histories among some staff members which contributed significantly to feelings of distrust experienced by families considering The Waterton Inn as a suitable environment for their loved ones’ long-term wellbeing.

In contrast to these criticisms, one family member shared a more favorable experience based on an aunt's choice of MSHC The Waterton Inn where they found the intimate size appealing alongside exceptional amenities including spacious living arrangements featuring separate bedrooms and common areas—a setup meeting various needs better than traditional models often seen in larger facilities. Overall impressions remained varied but reflective of both appreciation and apprehension; families are encouraged to weigh personal experiences against general offerings before deciding whether this care facility meets their particular expectations regarding safety and quality support systems essential for their aging relatives' care journey.

Located in the heart of Tyler, Texas, this area offers a wide range of amenities and services that cater to senior living needs. With multiple hospitals and medical centers nearby, including DaVita Renal Center and Christus Trinity Mother Frances Rehabilitation Hospital, residents can feel at ease knowing they have access to quality healthcare. In addition, there are numerous pharmacies, physicians' offices, and cafes within close proximity for convenience. Places of worship such as Green Acres Baptist Church and Tyler Tabernacle offer spiritual fulfillment, while entertainment options like Times Square Movie Theater provide opportunities for recreation. Overall, this area provides a well-rounded community with essential resources for seniors looking to reside in a vibrant and convenient location.

Hospitals

• DaVita Renal Center Of Waterton (0.1 miles)
• Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (1.7 miles)
• Medigy (2.5 miles)
• Fresenius USA (3.3 miles)
• Dialysis Access Center Of Tyler (3.3 miles)

Restaurants

• Whataburger (0.2 miles)
• Shipley's (0.3 miles)
• Slim Chickens (1 miles)
• Chick-Fil-A (1.1 miles)
• Daniel Boone's Grill & Tavern (1.4 miles)
• Republic Icehouse (1.5 miles)
• Torchy’S Tacos (1.9 miles)

Pharmacies

• Red River Pharmacy LTC of Tyler (0.4 miles)
• Super 1 Foods (1.1 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Drug Emporium (2.2 miles)
• Brookshire's (2.2 miles)
• Brookshire Food & Pharmacy (2.2 miles)

Physicians

• Sante (0.4 miles)
• Northeast Texas Neurology Associates - Dr Gina Jetter, MD (0.4 miles)
• Keith Gerber, DDS (1.2 miles)
• Magnolia Internal Medicine Associates (1.4 miles)
• Goodland Dentistry & Braces (1.4 miles)
• Azalea Orthopedics (1.5 miles)
• V A Primary Care Clinic (1.5 miles)

Cafes

• Corner Bakery Cafe (1.5 miles)
• Starbucks (2.1 miles)
• Ming's Cafe (2.4 miles)
• Panera Bread (2.4 miles)
• HTeaO (2.9 miles)

Places of Worship

• Green Acres Baptist Church (2.1 miles)
• Tyler Tabernacle (2.7 miles)
• Congregation Beth El (2.9 miles)

Theaters

• Times Square Movie Theater (2.3 miles)