Providence Park Rehabilitation And Skilled Nursing in Tyler, TX

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Providence Park Rehabilitation And Skilled Nursing in Tyler, TX

5505 New Copeland Road, Tyler, TX 75703

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
68
4 stars
19
3 stars
3
2 stars
2
1 stars
8

Skilled Nursing Facility

Overall Review of Providence Park Rehabilitation And Skilled Nursing

Pros

  • pro The staff really cares about the patients.
  • pro There has been a remarkable improvement since the new management.
  • pro The team is attentive, professional, and consistently helpful.
  • pro Yolanda Reeves is attentive, cheerful, and very caring.
  • pro The therapy and nursing teams are top notch.
  • pro The facility is clean, welcoming, and well maintained.
  • pro The food is great.
  • pro The care provided helps patients get back on their feet.
  • pro Families feel supported and valued by the staff.
  • pro The overall experience is wonderful, peaceful, and inspirational.

Cons

  • pro They would not recommend Providence Park Rehab Center.
  • pro The facility's communication could be better.
  • pro Housekeeping was horrible.
  • pro The nursing staff were rude and ignored patients' questions.
  • pro Meals were late and cold.
  • pro Staff were more concerned with socializing than with their duties, delaying care.
  • pro A patient developed a bed sore that worsened due to inadequate care.
  • pro Discharge paperwork was missing and discharge planning was unhelpful.
  • pro Administration and some staff were criticized for poor nursing judgment, resulting in falls and infections.

Review

Providence Park Rehabilitation and Skilled Nursing in Tyler is best suited for seniors pursuing short-term rehabilitation after surgery or an acute health event who value a hands-on, relationship-driven care team. Across multiple accounts, families praise a cohesive nursing and therapy staff, a clean, welcoming campus, and steady, tangible progress that helps residents transition from hospital to home. The therapy programs emerge as the standout: therapists who push for real gains, tailor plans to individual limits, and celebrate practical milestones. While the setting accommodates longer stays when needed, the community also supports long-term residents who appreciate stability and attentive supervision. In short, Providence Park delivers practical, effective rehab within a warm, patient-centered environment.

That said, a few realities temper the enthusiasm. Families should consider alternatives if constant, highly responsive nursing care is non-negotiable or if discharge planning is a frequent sticking point. Some reviews recount inconsistent communication with administration or social work, and a handful describe delays in response to call bells or pain management. A minority recount encounters with staff who seemed hurried, distracted, or less empathetic, and there are accounts of falls or care lapses. For loved ones with complex medical needs requiring constant supervision, or for those who prize seamless hospital-to-home discharge coordination, it is prudent to compare options beyond Providence Park, including nearby sister facilities.

Yet the core strengths are powerful enough to offset many drawbacks. The clinical team - nurses, CNAs, and therapists - receives frequent praise for competence, warmth, and responsiveness. Physical therapy and occupational therapy are consistently described as thorough, encouraging, and effective at restoring function; residents regain mobility, walk with less assistance, and leave with renewed confidence. The facility's cleanliness, pleasant atmosphere, and comfortable, carpeted halls contribute to a dignified experience that reduces the clinical vibe many fear in rehab. Attentive caregivers like Yolanda Reeves and a dependable corps of aides often become trusted anchors, keeping families informed and patients engaged in recovery.

Where the risk signals are higher are in staffing consistency and operational communication. Several reviewers report variable timing for calls and medication administration, especially on nights and weekends, and some instances of friction or perceived insensitivity from staff. Food quality and meal timing surface as recurring themes, though many residents enjoy flavorful offerings and regular service. Discharge experiences are mixed: some families describe smooth transitions, while others face bureaucratic hurdles or delayed paperwork. A few testimonials recount more troubling experiences, including advocacy gaps or felt neglect. Taken together, these threads suggest Providence Park is strong on rehab delivery but not immune to the routine staffing and process frictions common to many skilled facilities.

For families evaluating this community, a purposeful preadmission tour is essential. Ask to speak with the lead therapists about daily schedules, patient loads, and how therapy plans align with discharge goals. Probe call-bell response times at different shifts, and request recent data on medication administration and pain control. Review the discharge planning process, including how social workers coordinate with families and outside providers, and whether transportation arrangements are reliably arranged. Inquire about dietary accommodations, and request a trial of meals if possible. If long-term needs extend beyond rehab, compare Providence Park with the sister home Park Place and other Tyler facilities to ensure the best fit for ongoing care.

Overall Providence Park stands out as a practical, effective choice for rehab-focused recovery in Tyler, delivering strong therapy outcomes, compassionate nursing, and a respectful, home-like setting. The caveats - sporadic staffing gaps, variable communication, and occasional administrative hiccups - are not fatal but require diligence: tours, conversations with frontline staff, and a clear plan for post-discharge will reveal how this community handles real-world pressure. For families prioritizing aggressive rehab, rapid functional gains, and a supportive environment, Providence Park should be near the top of the consideration list. Those seeking relentless 24/7 nursing oversight or a uniformly flawless operations record may want to broaden the search, including comparisons with Park Place and other Tyler options.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tyler Pounds (8 miles away) Tyler Pounds (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Providence Park Rehabilitation And Skilled Nursing in Tyler, TX is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, cable or satellite TV, a computer center, and a gaming room for recreational activities. Residents can also enjoy delicious meals in the dining room with restaurant-style dining options.

For those who value their independence, Providence Park offers fully furnished apartments with private bathrooms and kitchenettes. Housekeeping services are provided to ensure cleanliness and tidiness. The community also provides move-in coordination to make the transition easier for new residents.

To promote health and wellness, Providence Park has a fitness room and outdoor space where residents can engage in physical activities. A small library is available for those who love reading, while Wi-Fi/high-speed internet access allows residents to stay connected with friends and family. Community operated transportation is provided for non-medical purposes as well as transportation arrangements to doctors' appointments.

In terms of care services, Providence Park offers assistance with activities of daily living such as bathing, dressing, and transfers. There is a 24-hour call system and supervision to ensure the safety of residents at all times. Medication management is provided to ensure that medications are taken correctly, while meal preparation and service cater to special dietary restrictions including diabetes diets.

Residents have plenty of opportunities for social engagement through concierge services as well as scheduled daily activities. Fitness programs are available for those who want to stay active, along with planned day trips organized by the community. Resident-run activities allow individuals to showcase their talents and interests.

Providence Park is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals providing easy access to additional amenities and medical facilities.

Overall, Providence Park Rehabilitation And Skilled Nursing offers a comprehensive assisted living experience with top-notch amenities and personalized care services designed to enhance the quality of life for all residents.

Nearby Places of Interest

Physicians

  • Texas Arthritis & Rheumatology Specialists (0.1 miles)
  • Trinity Clinic, Medical Specialties, Urgent Care, Directcare (0.7 miles)
  • Ear, Nose & Throat Associates of East Texas (0.8 miles)
  • SoundLogic (0.8 miles)
  • Dr Hope Short, MD (1.4 miles)
  • Audiology Associates of East Texas (1.5 miles)
  • Health At Work (1.5 miles)

Pharmacies

  • Drug Emporium (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.7 miles)
  • Brookshire's (0.7 miles)
  • Brookshire Food & Pharmacy (0.7 miles)
  • Smart Rx Pharmacy (0.9 miles)
  • Family First Pharmacy (1.1 miles)

Restaurants

  • Olive Garden (0.7 miles)
  • Golden Corral (0.7 miles)
  • Freebirds World Burrito (0.7 miles)
  • Sonic Drive-In (0.7 miles)
  • Chick-Fil-A (0.7 miles)
  • Chipotle Mexican Grill (0.8 miles)
  • Breakers (0.8 miles)

Cafes

  • Starbucks (0.7 miles)
  • Ming's Cafe (0.8 miles)
  • Panera Bread (0.8 miles)
  • Corner Bakery Cafe (1.9 miles)

Theaters

  • Times Square Movie Theater (0.8 miles)
  • SMG Tyler (2.8 miles)

Places of Worship

  • Congregation Beth El (1.5 miles)
  • Green Acres Baptist Church (2.1 miles)
  • Tyler Christian Fellowship (2.2 miles)
  • Calvary Baptist Church (2.7 miles)

Hospitals

  • DaVita Renal Center Of Waterton (1.6 miles)
  • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (1.9 miles)

Parks

  • Faulkner Park (2.8 miles)

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