Providence Park Rehabilitation And Skilled Nursing
Save5505 New Copeland Road, Tyler, TX 75703
For more information about senior living options: (844) 490-3973
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The new management has brought a remarkable difference with widespread improvements and caring staff. Staff members check on patients daily to address concerns. The experience is described as helpful, inspirational, peaceful, and loving. Mrs. Yolanda is a joy to encounter, very sweet and hardworking. Mrs. Kathy and Mr. Caleb are patient and inspiring in their care. The facility is renowned for its wonderful staff and great food. The therapy, cleanliness, and friendliness at Providence Park are excellent. The stay is described as exceeding expectations with top-notch staff and nurses. Yolanda Reeves is recognized as a wonderful CNA.
The reviewer would not recommend Providence Park. The reviewer stated that very few of the nursing staff seemed to care, while others were focused on phones and clocking out. The reviewer described the housekeeping as horrible. The reviewer reported that the discharge process was unhelpful and did not provide discharge paperwork. The reviewer noted that family members had to stay on top of care and repeatedly request administration involvement. The reviewer reported delays in pain medication and stated that the nursing staff were rude and ignored her. The reviewer said staff failed to check on the patient promptly and did not monitor wounds unless asked, with long delays. The reviewer claimed that the hospital failed to disclose all conditions, resulting in no care and an early discharge. The reviewer indicated that communication could be better.Providence Park Rehabilitation Center has clearly undergone a notable transformation, and the results are reflected in a wide range of experiences shared by residents, families, and visitors. Many reviews point to a fresh leadership and management approach that has ripened into a more engaged, caring atmosphere. The sense of change is palpable in the daily routines: more consistent check-ins, a visible commitment to addressing concerns promptly, and staff members who seem genuinely invested in the well?being of the patients. Several comments note that the staff "really cares about the patients," and that improving communication and responsiveness has made a meaningful difference for those navigating rehab and recovery.
A large portion of the feedback centers on warmth, attentiveness, and personal connections with the care team. Names repeatedly highlighted as exemplary include Yolanda, Kathy, and Caleb, among others. One patient described Yolanda as a joy to encounter, with kindness and dedication that left a lasting impression. Kathy and Caleb were praised for their patience and inspiration, elevating the overall experience. The sentiment runs through many notes: staff members who greet patients, follow up on questions, and make an effort to support both medical and emotional needs. This sense of personal investment is echoed by families who observe daily care routines and feel reassured by the compassion they see in practice.
The facility is frequently described as clean, orderly, and well-maintained, with tactile details such as carpeted halls and a general absence of odors that set Providence Park apart from some other settings. Several reviewers emphasize the physical environment as a positive factor in recovery, noting good therapy programs and a facility that feels welcoming and respectful. Food quality is mentioned positively in several accounts, with multiple commentaries noting that meals meet expectations and contribute to a pleasant daily experience. The therapy teams, particularly the physical therapy staff, receive frequent accolades for their expertise and for helping patients regain mobility and confidence after surgery or illness.
Beyond individual staff members, there are widespread acknowledgments of the program's overall effectiveness and the sense that the center functions as a cohesive team. People describe excellent nursing care, compassionate aides, and a therapy program that is attentive to each patient's needs. One reviewer who has a medical background highlighted the professionalism of CNAs and nurses, and praised adherence to care plans, appointment coordination, and the supportive role of the rehab staff in helping patients get back on their feet. The collaborative atmosphere - where nurses, therapists, social workers, and administrative staff work together - appears to be a meaningful driver of those positive experiences.
Yet, the picture is not uniformly glowing. A portion of reviewers recount serious concerns that temper the overall narrative. Some experiences describe gaps in administration, communication, and timely care. In particular, there are accounts of inconsistent attention to patient needs, with a few families feeling compelled to stay "on top of" care to ensure that concerns are heard and addressed. Instances cited include delays in discharge planning, difficulty obtaining documentation, and occasional lapses in bedside attentiveness that left patients feeling overlooked. A few comments describe staff who seemed distracted or disengaged, and in one case, families reported rude behavior and minimal empathy toward patients and their loved ones.
Further, there are cautionary notes about specific operational challenges. One emotionally heavy account describes a patient who sadly passed away while admitted, with many family members feeling that care and communication could have been more proactive. Other reviews warn about experiences with after-hours admissions, meals that were not timely or hot, and a lack of proactive discharge coordination. Several critics point to the importance of consistent leadership, clear communication with families, and robust accountability - elements that, when lacking, can undermine trust even in a facility that otherwise demonstrates many strengths.
Overall, Providence Park Rehabilitation Center emerges as a place whose strengths - compassionate staff, attentive therapy, a clean and respectful environment, and meaningful personal connections - are repeatedly praised by those who have firsthand experience there. The most hopeful testimonials center on how new management and a renewed focus on patient-centered care have uplifted daily life for residents and provided reassurance to families. At the same time, the more cautious and critical voices remind readers that no setting is perfect and that ongoing attention to discharge planning, communication, housekeeping, and consistent bedside care remains essential. For anyone considering this center, the consensus is to approach with informed optimism: tour the facility, meet the care teams, and clearly discuss expectations and care plans to ensure alignment with individual needs.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tyler Pounds (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Providence Park Rehabilitation And Skilled Nursing in Tyler, TX is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, cable or satellite TV, a computer center, and a gaming room for recreational activities. Residents can also enjoy delicious meals in the dining room with restaurant-style dining options.
For those who value their independence, Providence Park offers fully furnished apartments with private bathrooms and kitchenettes. Housekeeping services are provided to ensure cleanliness and tidiness. The community also provides move-in coordination to make the transition easier for new residents.
To promote health and wellness, Providence Park has a fitness room and outdoor space where residents can engage in physical activities. A small library is available for those who love reading, while Wi-Fi/high-speed internet access allows residents to stay connected with friends and family. Community operated transportation is provided for non-medical purposes as well as transportation arrangements to doctors' appointments.
In terms of care services, Providence Park offers assistance with activities of daily living such as bathing, dressing, and transfers. There is a 24-hour call system and supervision to ensure the safety of residents at all times. Medication management is provided to ensure that medications are taken correctly, while meal preparation and service cater to special dietary restrictions including diabetes diets.
Residents have plenty of opportunities for social engagement through concierge services as well as scheduled daily activities. Fitness programs are available for those who want to stay active, along with planned day trips organized by the community. Resident-run activities allow individuals to showcase their talents and interests.
Providence Park is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals providing easy access to additional amenities and medical facilities.
Overall, Providence Park Rehabilitation And Skilled Nursing offers a comprehensive assisted living experience with top-notch amenities and personalized care services designed to enhance the quality of life for all residents.
Providence Park Rehabilitation And Skilled Nursing is located at 5505 New Copeland Road, Tyler, TX 75703 in Smith County, Texas
Providence Park Rehabilitation And Skilled Nursing on seniors.fyi includes 5 photos including images showing interior, decor, architecture, landscaping, living room, fireplace, kitchen, appliances, and more.
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