Atria Copeland

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  • Interior

    An elegantly decorated dining room featuring a wooden table set with cups and a floral centerpiece.
  • Decor

    An elegantly set restaurant dining area with neatly arranged tables and chairs, featuring decorative curtains and a serene ambiance.
  • Living Room

    A cozy living room featuring a fireplace, comfortable sofas, chandeliers, and a television mounted above the mantel.
  • Building

    A scenic outdoor view featuring a fountain in front of a building surrounded by lush greenery and trees.
  • Architecture

    A warmly lit patio with brick columns and a well-manicured garden in the evening.
  • Bedroom

    A cozy bedroom with a neatly made bed, side lamps, and decorative paintings.
  • Trees

    A beautifully designed building entrance with a covered pathway and surrounding greenery.
  • Windows

    A cozy living room with bookshelves, two armchairs, and a lamp by the window.
  • Dining

    Elegantly set dining table with floral centerpiece in a warmly decorated room.
  • Landscaping

    A beautifully lit building with an outdoor garden in the evening.
  • Fireplace

    A cozy living room with a fireplace, comfortable sofas, a television, and elegant decor.
  • Floor Plan

    A floor plan of a studio apartment with a kitchenette, bath, and walk-in closet.
  • Patio

    A cozy outdoor patio with a dining table, chairs, and decorative elements.
  • Dining Table

    A cozy covered patio with a dining table set, decorated with cushions and surrounded by greenery.

Atria Copeland

5317 New Copeland Road, Tyler, TX 75703

For more information about senior living options: (844) 490-3973

4.2 from 79 reviews
5 stars
48
4 stars
15
3 stars
7
2 stars
5
1 stars
4

Assisted Living Independent Living Skilled Nursing Facility

Pricing

Atria Copeland offers competitive pricing for its residential options when compared to both Smith County and the broader Texas market. For instance, the monthly rate for a studio apartment at Atria Copeland is $2,895, which is significantly lower than the county average of $3,389 and the state average of $3,758. Similarly, the one-bedroom option at Atria Copeland is priced at $3,295, making it slightly more affordable than Smith County's $3,183 but still less than Texas's average of $3,761. The two-bedroom units are priced at $5,095, which is notably higher than both local ($3,996) and state averages ($4,215), indicating a premium for larger living spaces. Overall, Atria Copeland provides a compelling value proposition across various room types that may appeal to potential residents considering their budget in relation to local and state trends.

Room TypeAtria CopelandSmith CountyTexas
Studio$2,895$3,389$3,758
1 Bedroom$3,295$3,183$3,761
2 Bedrooms$5,095$3,996$4,215

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    Overall Review

    Pros

    • pro Residents appreciate the cleanliness and friendliness of the staff at Atria Copeland.
    • pro The activities offered are enjoyable and provide opportunities for social interaction among residents.
    • pro The staff is described as attentive, warm, and respectful, knowing everyone's names and creating a welcoming atmosphere.
    • pro Many residents have formed close friendships and enjoy participating in various activities together.
    • pro The food quality is generally praised, with residents expressing satisfaction with meal options provided by the kitchen staff, especially under Chef Lisa's guidance.
    • pro Communication between staff and families is consistently highlighted as open and supportive during transitions to assisted living.
    • pro The facility is recognized for its beautiful decor and inviting environment that promotes resident happiness.
    • pro Maintenance staff are noted for being readily available to assist when needed, contributing to a well-kept living space for residents.
    • pro Atria Copeland offers convenient amenities such as private cottages and organized outings for shopping and dining experiences.
    • pro Overall, many reviewers highly recommend Atria Copeland as a positive place for assisted living due to its caring community spirit.

    Cons

    • pro The recent change in Director has caused unease among residents, making it frustrating for them to settle in.
    • pro Since the management change, the quality of service has declined, with maintenance taking days to complete simple tasks.
    • pro There have been complaints about double charging for services and delays in receiving refunds after moving out.
    • pro The Director was perceived as fake friendly and abrupt when discussing important matters regarding a resident's departure.
    • pro Concerns were raised about the facility being frequently out of food and drinks, impacting residents' dining experiences.
    • pro Transportation availability for doctor's appointments was deemed insufficient, leading to dissatisfaction from families.
    • pro The app provided for communication doesn't seem to be utilized effectively, leaving family members feeling disconnected from their loved ones' activities.

    Review

    Atria Copeland has received a mix of feedback from residents and their families, reflecting both commendable strengths and notable weaknesses in the assisted living community. Overall, many reviews highlight a warm and friendly atmosphere fostered by the staff, with several residents expressing satisfaction with the cleanliness and decor of the facility. The dining experience is frequently praised, particularly under the leadership of Chef Lisa, who is noted for her responsiveness to residents’ preferences. Activities organized by LaChaka, the activities director, contribute significantly to resident engagement—a sentiment echoed in multiple reviews. Many residents appreciate having a variety of options available—from bingo to bean bag baseball—making Atria Copeland feel vibrant and lively.

    However, while many aspects are well-received, some critical issues have arisen that affect overall satisfaction. Numerous accounts mention significant maintenance problems within the facility which have caused discomfort and inconvenience for residents. Instances such as ceiling leaks from fire suppression systems or water damage through air conditioning units caused disruptions for some families. One resident had to be relocated multiple times due to these issues before finding a more suitable room at a lower cost. Although these repairs are reportedly being addressed with plans for re-insulation of roofs, the disruption has raised concerns about ongoing management effectiveness amidst changes in leadership.

    Transitioning into assisted living can be an emotionally challenging process for both residents and their families. Several reviewers note that Atria Copeland staff played crucial roles in easing this transition for new arrivals, demonstrating open communication that made families feel involved in their loved ones' experiences. Families appreciated how dedicated staff members worked closely with them to ensure their loved ones adjusted well during difficult times.

    Despite much praise regarding stay experiences at Atria Copeland, some family members reported discontent based largely on concerns about management changes impacting service quality. Complaints emerged specifically about slow maintenance responses and perceived inadequacies from management after directors transitioned; shifting dynamics led some residents to feel unsettled during what was intended as a settling-in period. Criticism also surfaced surrounding financial matters—one reviewer faced double charges post-departure without receiving timely refunds despite repeated follow-ups.

    In comparison, other reviewers expressed disappointment over perceived disparities between price points charged by Atria Copeland relative to quality provided versus expectations set at initial interactions with staff when looking into care options for their loved ones. With frustrations voiced about food shortages or inadequate meals failing to meet standards expected given the costs associated with assisted living there seemed an underlying sense of dissatisfaction among those facing difficulties adjusting or securing necessary services promptly.

    On another positive note, numerous testimonials stressed genuine warmth exhibited by caregivers throughout operations: they were described as attentive individuals who remembered names and established rapport effortlessly while offering supportive interactions daily—the kind of environment that undoubtedly promotes comfort within an assisted living context where feeling welcomed remains paramount for successful adjustments longer-term amongst new inhabitants seeking company alongside care solutions tailored towards enhancing life quality cumulatively over time spent together within community settings alike found here at Atria Copeland overall!

    Features

    Housing

    • 80 resident community capacity 80 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments
    • 2-bedroom apartments 2-bedroom apartments
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Independent Living Independent Living
    • Skilled Nursing Facility Skilled Nursing Facility

    Pets

    • Cats allowed Cats allowed
    • Dogs allowed Dogs allowed

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Air-conditioning Air-conditioning
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Devotional services off-site Devotional services off-site
    • Devotional services on-site Devotional services on-site
    • Dining room Dining room
    • Fitness room Fitness room
    • Full kitchen Full kitchen
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Guasts at mealtime Guasts at mealtime
    • Guest parking Guest parking
    • Housekeeping services Housekeeping services
    • Indoor common areas Indoor common areas
    • Kitchenette Kitchenette
    • Laundry Laundry
    • Move-in coordination Move-in coordination
    • Outdoor common areas Outdoor common areas
    • Outdoor space Outdoor space
    • Party space Party space
    • Private bathrooms Private bathrooms
    • Private cleaning services Private cleaning services
    • Resident parking Resident parking
    • Respite or short term stays offered Respite or short term stays offered
    • Restaurant-style dining Restaurant-style dining
    • Security gate Security gate
    • Small library Small library
    • TV room TV room
    • Telephone Telephone
    • VA Benefits Consultation VA Benefits Consultation
    • Wellness center Wellness center
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation & parking Transportation & parking
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Ambulatory care Ambulatory care
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Coordination with health care providers Coordination with health care providers
    • Diabetes diet Diabetes diet
    • Incontinence care Incontinence care
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Physical therapy Physical therapy
    • Special dietary restrictions Special dietary restrictions
    • Transportation arrangement (medical) Transportation arrangement (medical)
    • Transportation to doctors appointments Transportation to doctors appointments
    • Walking wheelchair assistance Walking wheelchair assistance

    Dining

    • Anytime dining Anytime dining
    • Diabetes diet Diabetes diet
    • Kosher Kosher
    • Meals provided Meals provided
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Special dietary restrictions Special dietary restrictions
    • Vegetarian Vegetarian

    Activities

    • Activities off-site Activities off-site
    • Art classes Art classes
    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Day trips and outings Day trips and outings
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Fitness programs Fitness programs
    • Games Games
    • Gardening club Gardening club
    • Happy hour Happy hour
    • Live dance or theater performances Live dance or theater performances
    • Live musical performances Live musical performances
    • Planned day trips Planned day trips
    • Religious services Religious services
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities
    • Stretching classes Stretching classes
    • Yoga / chair yoga Yoga / chair yoga

    Languages Spoken

    • English English

    Description

    Atria Copeland in Tyler, TX is an assisted living community that offers a variety of housing options including 2-bedroom apartments and studio apartments. This community caters to individuals who may require different levels of care, providing both independent living and skilled nursing facility services.

    Residents at Atria Copeland can enjoy a wide range of amenities designed to enhance their living experience. These include activities on-site, air-conditioning, a beautician on-site, a beauty salon, cable or satellite TV, community operated transportation, a computer center, devotional services off-site and on-site, a dining room for communal meals, a fitness room for physical exercise, fully furnished accommodations, a gaming room for leisure activities, outdoor spaces such as gardens for relaxation and socializing, guest parking for visitors' convenience, housekeeping services to maintain cleanliness and orderliness within the community's shared areas and private residences.

    Additional amenities at Atria Copeland include laundry facilities to ensure residents' clothing is always clean and well-maintained, move-in coordination assistance to ease the transition into the community smoothly for new residents, party spaces for hosting gatherings or celebrations with loved ones, private bathrooms for each resident's comfort and privacy requirements. Moreover there are additional benefits like respite or short-term stays offered to cater to temporary needs.

    The community provides restaurant-style dining where residents can enjoy delicious meals prepared by professional chefs who can accommodate special dietary restrictions such as diabetes diet options available offering diverse food choices including kosher meals and vegetarian options.

    Various care services are available around the clock at Atria Copeland including 24-hour call system ensuring help is always available when needed. The community offers 24-hour supervision to ensure the safety and well-being of its residents. Assistance with daily activities such as bathing and dressing is readily provided. Additionally there are coordinated health care providers to cater medical needs effectively.The staff members also help with transfers if necessary while maintaining utmost care for safety. Medication management by professionals is ensured, and mental wellness programs are available to support residents' overall emotional and psychological well-being.

    The community also provides a range of enriching activities to keep residents engaged and entertained. These include art classes for creative expression, community-sponsored activities promoting socializing and networking, day trips and outings to explore the vicinity, devotional activities both on-site and off-site for spiritual fulfillment, educational speakers offering lifelong learning opportunities, fitness programs for physical well-being, games for recreational purposes, gardening club for nurturing plants and enjoying nature, happy hour gatherings for socializing with fellow residents. Live dance or theater performances as well as musical performances are scheduled regularly to provide cultural entertainment. Planned day trips cater to the adventurous side of residents by showing them the surroundings. Religious services remain available catering to specific religious practices while resident-run activities bring the community together through shared interests.

    Located conveniently close to various amenities in the area, Atria Copeland offers 5 cafes, 19 pharmacies and 25 physicians nearby ensuring easy access to essential services. There are also numerous restaurants nearby offering a diverse culinary experience. For spiritual needs, there are four places of worship in the vicinity. The community is also located near theaters allowing residents opportunities to enjoy live performances. Moreover there are two hospitals nearby providing emergency medical care if required.

    Atria Copeland provides a comfortable and supportive environment where seniors can find personalized care, engage in fulfilling activities and access essential services conveniently in Tyler, TX.

    Nearby Places of Interest

    This part of Tyler, Texas offers a variety of healthcare options, including specialists in arthritis, rheumatology, ear/nose/throat care, and audiology. There are also pharmacies nearby for easy access to medication. In terms of dining options, there are several cafes and restaurants within close proximity. The area also has a movie theater for entertainment and places of worship for spiritual fulfillment. Additionally, there are hospitals nearby for any medical emergencies that may arise. Overall, this neighborhood provides convenient access to essential services and amenities that would be beneficial for senior living.

    Physicians

    • Texas Arthritis & Rheumatology Specialists (0.2 miles)
    • Trinity Clinic, Medical Specialties, Urgent Care, Directcare (0.7 miles)
    • Ear, Nose & Throat Associates of East Texas (0.9 miles)
    • SoundLogic (0.9 miles)
    • Dr Hope Short, MD (1.4 miles)
    • Audiology Associates of East Texas (1.4 miles)
    • Health At Work (1.5 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Drug Emporium (0.7 miles)
    • Brookshire's (0.7 miles)
    • Brookshire Food & Pharmacy (0.7 miles)
    • Walgreens (0.7 miles)
    • Smart Rx Pharmacy (0.9 miles)
    • Family First Pharmacy (1.2 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Ming's Cafe (0.8 miles)
    • Panera Bread (0.9 miles)
    • Corner Bakery Cafe (1.8 miles)
    • HTeaO (2.8 miles)

    Restaurants

    • Freebirds World Burrito (0.7 miles)
    • Chipotle Mexican Grill (0.7 miles)
    • Olive Garden (0.7 miles)
    • Golden Corral (0.7 miles)
    • Sonic Drive-In (0.8 miles)
    • Breakers (0.8 miles)
    • Chick-Fil-A (0.8 miles)

    Theaters

    • Times Square Movie Theater (0.8 miles)

    Places of Worship

    • Congregation Beth El (1.4 miles)
    • Green Acres Baptist Church (2 miles)
    • Tyler Christian Fellowship (2.1 miles)
    • Calvary Baptist Church (2.8 miles)

    Hospitals

    • DaVita Renal Center Of Waterton (1.6 miles)
    • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (1.8 miles)

    Frequently Asked Questions

    How much does it cost to live at Atria Copeland in Tyler, TX?
    What room types does Atria Copeland offer?
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