The Center At Grande in Tyler, TX
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3219 East Grande Boulevard, Tyler, TX 75707
For more information about senior living options: (844) 490-3973
The Center at Grande is described as exceptionally organized with very helpful and friendly staff. The physical therapy team is superb in knowledge and training. The Center at Grande is praised as the best rehabilitation center in Texas with very professional staff. The facility is beautiful, clean, and feels like a hotel, with private rooms and a welcoming atmosphere. The CNA and RN staff are excellent, with many going above and beyond to care for patients. Case managers such as Mina Starks and Magen Starks are compassionate, attentive, and responsive to families' needs. The meals and snacks are consistently good and often served hot, contributing to a positive healing environment. Rehab services are available seven days a week, supporting ongoing recovery. The staff are described as caring, compassionate, and welcoming, making patients feel at home. Families frequently recommend The Center at Grande, describing it as a godsend with thorough, attentive care.
They described the nursing staff as unacceptable and negligent in care. The facility was reportedly severely understaffed, with one tech supervising 10?14 patients, leading to delayed assistance. Call bells were said to ring for over 10 minutes before anyone responded, especially for restroom needs. Nurses and the nurse supervisor allegedly appeared disengaged, often at the nurses' station eating or on the phones, instead of helping. Reviewers claimed patients were neglected or left unattended, with added risk for memory-impaired individuals. The food was frequently described as terrible or inadequate, with small portions and wrong meal orders. Medications were lost, delayed, or not administered as prescribed, resulting in missed doses and pain management issues. There were serious safety concerns cited, such as patients left in soiled bedding, dirty rooms, or not receiving timely showers. COVID protocols and infection-control practices were criticized as insufficient or unsafe. Some reviewers explicitly advised not sending loved ones there due to risk of harm and poor overall care.The Center At Grande in Tyler, TX is best suited for families pursuing aggressive post-acute rehabilitation where the therapy team and facility environment are the priorities. This community excels when a loved one needs intensive physical, occupational, and wound-care rehabilitation delivered seven days a week, with private rooms, a hotel-like ambiance, and dedicated case management that can expedite discharge planning and coordinate follow-on care. For many residents, the standout value comes from top-tier therapy, a clean, well-maintained setting, and staff who communicate clearly about progress and next steps. It is a strong fit for those who want a focused rehab track with personal attention from therapists, nurses, and support staff.
Those weighing alternatives should note that this center may not be the best match for elders who require consistently high-touch nursing oversight and rapid responsiveness to call bells. Several reviews describe episodes of delayed assistance, missed medications, and bedsides that were not attended promptly, raising concerns about night-shift staffing and day-to-day dependability. For families whose loved ones have memory impairments or require near-constant monitoring for safety, an option with a demonstrably steadier nursing culture may be preferable. Additionally, those with tight budgets or Medicaid-centric needs should verify what this facility can accommodate, since experiences around admissions and coverage have varied in the past.
The strongest pros here offset some of the most significant downsides when the rehab program is well-migned and executed. Seven-day-a-week therapy, private rooms, consistently good-to-strong PT/OT, and a well-regarded activities program create a robust recovery corridor. The culinary and dining experiences appear to be more positive than not, with many residents noting good-quality meals and an atmosphere that supports healing. Administrative coordination - case management, admissions, transportation, and discharge planning - receives frequent praise, and several family members credit specific staff with going above and beyond to tailor care and keep everyone informed. In short, when therapy and coordination are functioning smoothly, outcomes can be genuinely impressive.
But the cons are real and should not be minimized. Reports of understaffing, long call-light delays, and occasional lapses in routine care - such as timely showers, bedding changes, or consistent medication delivery - echo throughout several reviews. Instances of neglect, miscommunication, or safety oversights have made a handful of families wary, and in a few cases the care plan or doctor involvement appeared inconsistent. Food quality, while excellent in some cases, also drew complaints in others, with portions and menu execution not always aligning with expectations. These factors create a spectrum of experiences that makes caution essential, especially for those with high dependency or complex medical needs.
To navigate this facility wisely, families should be proactive and concrete in their evaluation. Schedule visits at different times of day, including evenings, to observe response times and staff interactions. Ask to meet with the director of nursing and care coordinators, review the current staffing matrix, and request a sample care plan and medication administration schedule. Verify dietary accommodations in writing and confirm how menu customization is managed. Bring up expectations for bathing, hygiene, and mobility support, and inquire about night-shift protocols and how emergencies are escalated. Involve trusted case managers or social workers who have praised experiences here, and insist on seeing the facility's quality-monitoring commitments in action.
Ultimately, The Center At Grande stands out as a premier rehab destination in Tyler when therapy efficiency and a supportive, customer-service-oriented environment are the priority. It regularly delivers meaningful mobility gains, private accommodations, and a level of professional care that families search for in post-acute rehab. The caveat is that care consistency - especially on the nursing front - varies enough to demand careful diligence from families evaluating risk. For families who can confirm stable staffing, transparent communication, and a patient-centered care plan, Grande is a compelling choice. For those who cannot tolerate episodic lapses or questionable safety practices, it may be prudent to explore alternatives with a longer track record of uniform nursing reliability.
96 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tyler Pounds (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Center At Grande in Tyler, TX is a skilled nursing facility that offers top-quality care and a wide range of amenities for its residents. This community provides a comfortable and homely environment for seniors who require assistance with their daily living activities.
Residents at The Center At Grande can enjoy a variety of amenities designed to enhance their quality of life. These include a beauty salon, cable or satellite TV, community-operated transportation for outings and appointments, a computer center, and access to high-speed Wi-Fi. For relaxation and entertainment, there is a gaming room, small library, and outdoor space where residents can enjoy the beautiful surroundings.
Care services at this assisted living community are provided around the clock. Residents have access to a 24-hour call system and supervision to ensure their safety and well-being at all times. The staff is trained to provide assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. Medication management is also available to ensure that residents receive their medications on time.
The dining experience at The Center At Grande takes into consideration any special dietary restrictions residents may have. Meals are prepared and served restaurant-style in the dining room, allowing residents to enjoy delicious and nutritious food tailored to their individual needs.
Engaging activities are an essential part of life at The Center At Grande. Residents have access to concierge services for any assistance they may need throughout the day. Fitness programs help promote physical health and well-being among residents. Planned day trips provide opportunities for exploration outside of the community, while resident-run activities allow individuals to contribute ideas for group events. Scheduled daily activities ensure that there is always something fun happening within the community.
The Center At Grande benefits from its excellent location in Tyler, Texas. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby – making it convenient for residents to access various services and stay connected with the local community.
Overall, The Center At Grande is a welcoming and supportive assisted living community that offers comprehensive care services and amenities to meet the diverse needs of its residents.
The Center At Grande is located at 3219 East Grande Boulevard, Tyler, TX 75707 in Smith County, Texas
The Center At Grande offers a comprehensive range of features designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that personal hygiene and grooming are maintained, helping residents feel dignified and supported. Medication management is crucial in preventing complications from missed doses, which can exacerbate cognitive decline. Meal preparation and service provide nutrition tailored to individual dietary needs, promoting physical health. Moreover, assistance with transfers ensures safe mobility, reducing the risk of falls while fostering independence. The 24-hour supervision allows for immediate intervention when necessary, thereby enhancing safety and comfort. Lastly, a mental wellness program engages residents cognitively and socially, which can mitigate feelings of isolation and help maintain cognitive function over time. Together, these features create an environment conducive to both physical care and emotional support for individuals facing memory challenges.
The Center At Grande on seniors.fyi includes 40 photos including images showing interior, decor, patio, dining, landscaping, building, exercise equipment, windows, and more.
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Interior
Decor
Building
Architecture
Bedroom
Windows
Dining
Landscaping
Lighting
Garden
Entrance
Seating Area
Outdoor
Patio
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care