The Hamptons in Tyler, TX

The Hamptons is an assisted living and memory care community in Tyler, TX.

Information last verified:

4200 Old Omen Road, Tyler, TX 75707

For more information about senior living options: (866) 208-4318

4.3 from 66 reviews
5 stars
51
4 stars
4
3 stars
1
2 stars
0
1 stars
10

Overall Review of The Hamptons

common 31 reviews mention this

Staff kindness stands out

Residents and families repeatedly describe staff as kind, caring, and responsive.

Across reviews, families praise the day-to-day people they interact with as welcoming, compassionate, and attentive to residents’ needs. Multiple reviewers also highlight that staff make visits feel personal and help residents feel safe and cared for. Even in critical reviews, families focus heavily on communication and follow-through, suggesting responsiveness is a key part of the experience.

differentiator 4 reviews mention this

Memory care activities feel intentional

Memory care programming is described as structured, engaging, and tailored to residents.

Several reviews in particular call out the memory care activity experience as more than general entertainment. Families describe live music, art activities, bowling, and other outings, and they credit specific leadership with making improvements to the cottage environment. Residents also appear to participate in community life, including hands-on cooking and faith-based services, as part of that broader activity approach.

common 8 reviews mention this

Dining is consistently praised

Food quality comes up often, with multiple reviewers describing it as consistently good.

Many reviewers say the meals taste good and that dining is something residents look forward to. Comments range from “consistently good” to “incredible” and “great,” and at least one reviewer also describes the dining room presentation. The community also offers restaurant-style dining and room service, aligning with residents who talk about meals beyond a simple cafeteria setup.

caveat 7 reviews mention this

Service breakdowns and communication issues

Some reviews describe serious issues with access to help, upkeep, or timely communication.

A subset of reviews are very negative about when help is needed, including stories about call access not working as expected and getting assistance after repeated attempts. Other reviewers cite maintenance problems such as elevator outages lasting weeks and note a lack of a clear timeline for fixes. There are also concerns about billing problems that upset residents with dementia, and reports of unsanitary conditions and misplaced items.

common 10 reviews mention this

Planned activities and daily engagement

Residents are described as staying busy with scheduled activities and excursions.

Reviews frequently mention that residents have plenty to do, including scheduled day-to-day activities and community-sponsored events. Families describe outings, walking clubs, Bible study, games, and live performances, and at least one reviewer ties the activity director to residents staying engaged. The community also lists concierge services and transportation options, which can support those activities and trips residents mention.

common 2 reviews mention this

Convenient nearby medical options

The area includes multiple medical providers within a few miles.

Nearby listings include hospital and physician options that could make getting to appointments more convenient for residents and families. Examples named close by include medical centers and specialty practices in the area.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 126 resident community capacity 126 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Detached homes Detached homes
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Cafe Cafe
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • General store General store
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Swimming pool Swimming pool
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tyler Pounds (10 miles away) Tyler Pounds (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Personal care assistants Personal care assistants
  • Psychiatric care Psychiatric care
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Wii bowling Wii bowling

Languages Spoken

  • English English

Nearby Places of Interest

Physicians

  • East Texas Medical Center Regional Healthcare System (1.1 miles)
  • Magnolia Internal Medicine Associates (1.3 miles)
  • Northeast Texas Neurology Associates - Dr Gina Jetter, MD (1.9 miles)
  • Sante (1.9 miles)
  • Keith Gerber, DDS (2.4 miles)
  • Goodland Dentistry & Braces (2.6 miles)
  • Azalea Orthopedics (2.7 miles)

Restaurants

  • Republic Icehouse (1.2 miles)
  • Shipley's (1.6 miles)
  • Whataburger (1.8 miles)
  • Slim Chickens (2.2 miles)
  • Chick-Fil-A (2.2 miles)
  • Villa Montez (2.5 miles)
  • Daniel Boone's Grill & Tavern (2.6 miles)

Hospitals

  • DaVita Renal Center Of Waterton (1.9 miles)
  • Medigy (2.7 miles)
  • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (2.7 miles)
  • Fresenius USA (4.1 miles)
  • Dialysis Access Center Of Tyler (4.1 miles)
  • East Texas Medical Center Regional Healthcare System (4.2 miles)
  • East Texas Medical Center Specialty Hospital (4.2 miles)

Pharmacies

  • Red River Pharmacy LTC of Tyler (1.9 miles)
  • Chapel Hill Pharmacy (2.1 miles)
  • Super 1 Foods (2.1 miles)
  • Walgreens (2.5 miles)
  • Brookshire's (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • Walmart Pharmacy (3.5 miles)

Places of Worship

  • Tyler Tabernacle (2.5 miles)
  • Green Acres Baptist Church (3.1 miles)

Cafes

  • Corner Bakery Cafe (2.5 miles)
  • HTeaO (3.6 miles)
  • Starbucks (3.9 miles)
  • Ming's Cafe (4.3 miles)
  • Panera Bread (4.3 miles)

Theaters

  • Times Square Movie Theater (4.2 miles)

Frequently Asked Questions

What floor plans and room types does The Hamptons offer?
Where is The Hamptons?
Does The Hamptons provide care for residents with dementia or Alzheimer's disease?

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