Windsor Rehabilitation And Healthcare in Terrell, TX
Save250 West British Flying School Boulevard, Terrell, TX 75160
For more information about senior living options: (844) 490-3973
They care deeply about their patients. They have made improvements that enhance care. The facility is inviting and feels like a home. They go above and beyond for their residents. Windsor is a fantastic facility with an awesome therapy team. The staff are kind, friendly, and caring. The building is clean, well kept, and welcoming. The therapy team is outstanding and helps residents regain function. The environment is warm, home-like, and uplifting. They offer a wide range of daily activities that keep residents mentally stimulated. The nursing and therapy staff are top notch and truly care about the elderly population. The staff communicate well with families and provide timely updates.
A reviewer warned against the facility, citing infections, dehydration, neglect, bed sores, and missing clothing, and said they would not recommend it. One reviewer described the rehab center as the scariest they had ever seen, noting dismal medical care and abuse-like treatment. Another reviewer criticized the administration as unprofessional, including a denial of transportation for dialysis without explanation. A reviewer asserted that the facility was responsible for a relative's death and urged others to find elsewhere. A reviewer claimed the night nurse was handling 30+ patients, leading to inadequate care and safety concerns. A reviewer reported medications were left out and had to be retrieved due to poor management. A reviewer mentioned security issues, including a resident escaping from the premises. A reviewer alleged financial exploitation by the center's director, citing a large check written from a terminally ill mother's account.Windsor Rehabilitation and Healthcare in Terrell is best suited for families pursuing a warm, home-like rehab and skilled nursing option where a strong therapy program and consistently caring staff are the centerpiece. It serves seniors who need rehabilitation after hospitalization and want daily activities, clear family communication, and a supportive, respectful atmosphere as they work toward mobility and independence. The setting is clean, well-kept, and characteristically inviting, with a culture that often centers on treating residents with dignity and kindness. It is a compelling pick for those who prioritize a positive day-to-day environment and meaningful engagement, rather than a facility that promises flawless clinical oversight or zero risk.
Those weighing alternatives should consider Windsor with caution if the priority is ironclad guarantees around every medical contingency or if strict, transparent administration is non-negotiable. Several reviews raise red flags for families needing seamless transport for dialysis, flawless medication management, or unwavering supervision for high-risk residents. Questions about turning, wound care, and immediate response times surface repeatedly in the negative anecdotes. If a family cannot tolerate sporadic administrative responsiveness, unambiguous disclosures about safety incidents, or concerns about staff-to-patient coverage, it may be prudent to explore other local options with stronger, more consistent governance and fewer episodes of neglected care or miscommunication.
The facility's strongest draw is its robust therapy and nursing emphasis, paired with a warm, engaging atmosphere. Therapy teams are repeatedly praised for skill and dedication, delivering aggressive rehab that helps residents regain function. Nursing staff are described as thoughtful, attentive, and approachable, with families noting thorough updates and a willingness to involve loved ones in care planning. The environment - bright, clean, and home-like - contributes to a sense of normalcy and participation, with daily activities and music, social events, and group games that keep residents mentally and physically engaged. When therapy and daily life blend with consistent kindness, Windsor earns loyalty from families and confidence from medical professionals who value compassionate care.
Yet the record contains serious caution signs that cannot be ignored. A subset of reviews documents infections, dehydration, and bed sores tied to turning lapses, along with patient deaths and unsettling gaps in medical oversight. Issues around medication handling, delayed or missing meds, and gaps in communication reflect systemic weaknesses in administration and staffing. Reports of denial or confusion regarding essential services - such as dialysis transportation - and conversations described as unhelpful or evasive from management further complicate the decision for families with complex medical needs. Security concerns and occasional unannounced operations problems also appear, underscoring that safety and reliability hinge on strong, consistent leadership.
In weighing the pros against the cons, Windsor presents a nuanced value judgment. For families prioritizing high-quality rehab therapy, a welcoming environment, and regular family communication, the positives can outweigh many everyday concerns, particularly when a resident's condition improves and daily life feels constructive and hopeful. However, the instances of safety lapses, administrative friction, and episodic neglect create a meaningful risk that can tip the balance for residents with fragile health, complex wound care, or heavy transport needs. The decision hinges on tolerance for potential governance gaps and the capacity to supervise care closely, ideally with a plan for unannounced checks, rapid escalation channels, and clearly defined expectations.
Practical next steps demand disciplined due diligence. Prospective families should insist on a candid tour with the Director of Nursing and the therapy lead, and request access to recent incident reports, turning schedules, wound care protocols, and med reconciliation procedures. Probe staffing ratios by shift, and ask for real-time assurance about dialysis transport arrangements, oxygen and bipap management, and rapid response times. Request concrete examples of family communication routines and even a trial period for daily updates. If the fit feels right after this rigorous inquiry, Windsor stands out as a strong Terrell option; if not, redirect to facilities with demonstrably unambiguous safety records and transparent governance.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Windsor Rehabilitation And Healthcare in Terrell, TX is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience of its residents, the community provides fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet access. Each resident also has access to a dining room where meals are prepared and served according to special dietary restrictions. Housekeeping services are provided to maintain cleanliness and orderliness within the living spaces.
Residents can enjoy outdoor spaces such as gardens and have access to a kitchenette for any personal needs. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. In addition, telephone services are provided for easy communication with loved ones.
Care services at Windsor Rehabilitation And Healthcare include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Trained staff members coordinate with healthcare providers to ensure that residents receive appropriate care and medication management. The community also offers a mental wellness program to support the emotional well-being of its residents.
Transportation arrangements, both for medical purposes and doctors' appointments, are provided for resident's convenience.
In terms of nearby amenities, there are two cafes, one pharmacy, seven physicians, 23 restaurants, one transportation option, ten places of worship, and two hospitals conveniently located near the community.
Overall, Windsor Rehabilitation And Healthcare strives to provide a comfortable and supportive environment where residents can live independently while receiving personalized care when needed.
Windsor Rehabilitation And Healthcare is located at 250 West British Flying School Boulevard, Terrell, TX 75160 in Rockwall County, Texas
Windsor Rehabilitation And Healthcare on seniors.fyi includes 5 photos including images showing building, interior, healthcare, brick wall, landscaping, trees, brick building, entrance, and more.
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