Terrell Healthcare Center in Terrell, TX
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204 West Nash, Terrell, TX 75160
For more information about senior living options: (844) 490-3973
The environment is great, with staff and residents who are friendly and welcoming. The facility has ongoing updates and positive changes that residents are happy about. The staff provide friendly, attentive service and make residents feel welcome. The team is professional, and the facility offers good food and attentive aides. Therapy services are effective and rooms are kept clean. The staff are devoted to caring for residents and go above and beyond. Yvonne is described as an angel, and admissions are simple and supportive. The care team checks on residents daily and provides therapy as needed. The facility feels like a family, with caring, compassionate staff. The nurses and aides are among the best, delivering outstanding care. The center is safe, clean, and family-oriented, with happy residents. The leadership and front-line staff are dedicated, loyal, and caring.
The facility is described as a joke, with nurses at the stations ignoring calls, residents going days without baths, and the building smelling of urine. It's labeled one of the worst nursing homes in Texas, with a warning to not place loved ones there. The administrator is described as rude and unhelpful, often dismissing family questions about care and withholding records. Robin is called the ringleader of favoritism, making outsiders feel unwelcome and unfairly treated. A nurse allegedly refused medical care for a patient and insisted the patient wasn't having a stroke, delaying treatment. A resident reportedly did not receive a shower for 16 days, indicating neglect. There are claims of poor communication, including unanswered calls to doctors and a loved one missing timely surgery. Billing disputes and audit issues are described, with families told they owe large sums and facing unclear charges.Terrell Healthcare Center in Terrell, TX is best suited for families seeking a small, family?oriented nursing facility where residents are known by name and care feels deeply personal. The community tends to attract seniors who value stability, long?tenured staff, and a home?like atmosphere over large?scale programming. Reviewers consistently highlight a welcoming vibe, friendly residents, and a culture of genuine care. Therapy services and daily routines are commonly praised, along with solid meals and clean, well?maintained spaces. For families managing long?term skilled nursing needs or post?acute rehab, the combination of attentive aides, capable RNs, and a DON who engages with relatives translates into a trustworthy, "we're in this together" experience. The setting resonates with those who prioritize dignity, continuity, and meaningful interpersonal connections.
At the same time, decision?makers should consider the potential for inconsistency and administrative friction. A notable portion of feedback voices serious concerns about communication gaps, billing disputes, and delays in medical responsiveness. While many families commend admission staff, the DON, and front?line caregivers, others recount missed calls, slow documentation, and uneasy experiences around record access. Some reviews describe a tone issue with certain managers, and a perception that accountability can waver during busy periods. For families requiring meticulous oversight, transparent, predictable billing, and a consistently rapid medical response, alternatives with fewer unresolved complaints may feel more reliable.
The facility's strengths, however, are substantial and tangible. The staffing model appears to lean heavily on long?term employees who know residents well and greet families by name, which builds trust quickly. The therapy program often shows measurable progress, and residents frequently report improvements in mobility and functioning. Food quality and overall cleanliness receive frequent praise, reinforcing a sense of homelike comfort. The environment is described as warm and family?oriented, with residents and staff forming meaningful daily relationships. For those evaluating long?term care or rehabilitation, these core strengths - stability, personalized attention, and a supportive social atmosphere - can offset some operational quirks.
Yet the criticism that surfaces in a minority of reviews cannot be ignored and warrants serious attention. Some families allege emergencies mishandled or transitions unmanaged, with calls for help going unanswered or delayed. There are persistent questions about how promptly problems are resolved and how openly care plans and progress are communicated. Billing disputes and record?keeping concerns recur in several accounts, suggesting that financial transparency and administrative sensitivity are not universally flawless. These issues imply that the facility is not immune to growing pains or occasional lapses in oversight. Those considering Terrell Healthcare Center should insist on clear, direct lines of communication and a documented, proactive approach to incident reporting and family updates.
Prospective residents will want to weigh practical, day?to?day realities. The admission process is described as straightforward, and newcomers frequently encounter a welcoming initial impression. The staff's attentiveness tends to persist once residents settle in, with caregivers who know routines and strive to honor preferences. The facility's space is commendably clean and homelike, and ongoing remodeling signals commitment to improvement. The therapy team stands out for families seeking functional gains, and the overall cultural emphasis on family involvement can be a deciding factor for relatives who want regular, meaningful interaction with the care team. Visitors should test the cadence of communication by meeting the DON, speaking with therapy leaders, and evaluating whether the care culture aligns with the resident's personality and needs.
In sum, Terrell Healthcare Center offers a compelling blend of warmth, personalized care, and effective rehabilitation within a small?scale, family?oriented setting. It serves best those who want a trusted, homey environment and are prepared to engage actively with staff to ensure accuracy, transparency, and timely medical attention when needed. Alternatives may be worth pursuing for families prioritizing flawless communication, rigorous billing practices, or a consistently seamless clinical response without exception. The prudent path is to visit, ask pointed questions, and compare state inspection histories while weighing personal comfort with staff and administrators. For the right family, Terrell Healthcare Center can feel like an extended family partner in ongoing care, delivering dependable everyday kindness alongside capable therapy and nursing support.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Terrell Healthcare Center in Terrell, TX is a vibrant and caring assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
Residents at Terrell Healthcare Center can enjoy all the comforts of home with the added convenience of on-site amenities. A beauty salon is available for residents to indulge in some self-care, while cable or satellite TV ensures entertainment options are always within reach. Community operated transportation is provided for residents who need assistance getting around, whether it be for shopping trips or social outings. The computer center allows residents to stay connected with loved ones and access the digital world.
Meals are served in a welcoming dining room where residents can enjoy restaurant-style dining. Special dietary restrictions are accommodated to ensure that everyone's needs are met. Housekeeping services are also provided so that residents can focus on enjoying their time and worry less about household chores.
To promote an active lifestyle, Terrell Healthcare Center offers various recreational spaces and activities. The fitness room allows residents to engage in physical activity at their own pace, while the gaming room provides opportunities for friendly competition and entertainment. A small library is available for those who enjoy reading, and outdoor space allows residents to enjoy nature and fresh air.
Terrell Healthcare Center also provides essential care services to support its residents' well-being. With 24-hour call systems and supervision, help is always readily available when needed. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken appropriately and mental wellness programs promote emotional well-being.
Transportation arrangements are made both for non-medical purposes like shopping trips or outings, as well as for doctors' appointments. Move-in coordination services ensure a smooth transition into the community.
Terrell Healthcare Center is conveniently located near various amenities within the community. There are two nearby cafes where residents can grab a quick bite or meet with friends. Pharmacies are also in close proximity, providing easy access to medication needs. For medical care, there are seven physicians and two hospitals nearby, ensuring that residents have convenient access to healthcare services.
Overall, the Terrell Healthcare Center provides a warm and nurturing environment where residents can thrive with the support they need while enjoying an active and fulfilling lifestyle.
Terrell Healthcare Center is located at 204 West Nash, Terrell, TX 75160 in Rockwall County, Texas
Terrell Healthcare Center on seniors.fyi includes 10 photos including images showing interior, decor, salon, hallway, building, entrance, windows, exterior, and more.
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