Country View Nursing And Rehabilitation in Terrell, TX
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Information last verified:
1900 North Frances Street, Terrell, TX 75160
For more information about senior living options: (844) 490-3973
The people at Country View were awesome when his dad was there, and Shelly and Kassi were the best physical therapists you would want to have. Country View is a clean, comfortable place full of joy and activities, where the staff truly care about the residents. The staff did an amazing job with his father, helping him transfer to and from a wheelchair and meet his basic needs, with Shelly and Kassi being very professional and respectful. Country View’s medical staff are top notch. The staff are welcoming and truly care about the residents, making the place feel like home. Country View offers a home-like environment with professional and caring staff. The therapy department at Country View is top notch and delivers excellent results. The staff are helpful, friendly, and genuinely care about their patients. The entire staff, from management to janitor, is fantastic and provides excellent care. Country View is a wonderful facility with caring staff.
The staff were criticized for not understanding how to care for Alzheimer’s patients and for recommending a lockdown transfer instead of proper redirection. The weekend nurse was described as rude, condescending, and unwilling to listen to family input. The facility was described as understaffed, with CNAs rarely available to assist residents and limited night coverage. A reviewer claimed a resident’s clothes went missing and an aide ate the resident’s burger. Management and nursing leadership were described as difficult to work with and unresponsive to family concerns. The family felt the care was not appropriate for palliative or terminal patients and moved their relative elsewhere. The facility was not considered suitable for dementia or Alzheimer’s care by a reviewer. One reviewer suggested the place may only be acceptable to families who drop their loved ones off and do not stay to participate in care.Country View Nursing and Rehabilitation in Terrell, TX excels for families prioritizing aggressive, outcomes-driven rehabilitation in a warm, home-like setting. This community is best suited for residents who need substantial physical therapy to regain independence after hospitalization or injury and for families who value a facility where the therapy team is highly visible, genuinely caring, and capable of turning around mobility and basic self-care. The consistently praised therapy department, especially standout therapists like Shelly and Kassi, drives meaningful gains, often moving residents from bed-bound status to functional independence. The environment reinforces a sense of normalization and activity, with staff who are accessible, responsive, and oriented toward resident happiness. For families seeking a facility that feels like a supportive extended home while pursuing tangible rehab milestones, Country View stands out as a practical and reliable option.
However, potential entrants should be clear about who may want to consider alternatives. Dementia and Alzheimer’s care require careful scrutiny here. While several reviews celebrate compassionate care and a welcoming atmosphere, there are unmistakable red flags regarding memory-care capabilities and dementia-specific strategies. One family reported that the facility redirected their Alzheimer’s patient into a lockdown unit, a move described as inappropriate given the resident’s condition, highlighting a mismatch between needs and the staff approach to redirecting behaviors. Other narratives point to inconsistent handling of memory-care residents, with concerns about how redirection and supervision are implemented. These experiences indicate that for residents with advanced dementia or behaviors requiring highly specialized memory-care programming, alternatives with dedicated memory-care units and proven dementia-specific protocols may be a safer match.
The strongest advantages, particularly in rehab, partially offset the concerns around staffing and administrative consistency. The pros are concrete: a clean, well-maintained environment with engaging activities; meals described as timely and above average for the setting; a therapy department that frequently delivers measurable improvements in mobility and independence; and a culture of genuine care across the care and support teams. Long-tenured staff and positive relationships with residents and families contribute to a sense of stability, which matters when average stay lengths combine rehab goals with long-term care. Reports of leadership that is proactive about improvements, especially after Creative Solutions took over management, suggest the building is moving in a constructive direction, with tangible changes in resident care and programming. When rehab success is the priority, these strengths can outweigh many ordinary nursing-home compromises.
Yet the drawbacks are not trivial. A subset of reviews paints a different picture about staffing and day-to-day responsiveness, particularly at night and on weekends. Instances of perceived understaffing, communication gaps with the DON and administrator, and reports of difficult interactions with certain nursing staff create a consistency concern for families who rely on precise, timely updates and reliable supervision. A few families recount experiences where basic needs were not met promptly or where staff communication felt confrontational rather than collaborative. In several accounts, the social and clinical environments diverged, where therapy triumphs coexist with periods of friction or disconnection among administrative and frontline teams. These voices matter because they touch the everyday realities that determine whether long, stressful days at a facility feel manageable or untenable.
The decision calculus should weight the rehab footprint and home-like culture against the realities of dementia care and staffing variability. For someone evaluating Country View on rehab potential alone, the conclusion is favorable: expect aggressive, well-executed physical therapy, a positive, supportive milieu, and a trajectory that can restore function and independence. For families where memory-care needs dominate or where robust evening and weekend coverage is non-negotiable, the confluence of reported administrative tensions and variable staff responsiveness warrants serious caution. The improvements under Creative Solutions are encouraging signals that governance and operations are responsive, but the absence of a dedicated, consistently supportive memory-care framework remains a meaningful caveat.
In practical terms, prospective residents and families should enter with a clear plan. Schedule comprehensive tours focused on the rehab gym, talk to several therapists about their approaches, and request a transparent staffing schedule for days, evenings, and weekends. Interview the administrator and DON about dementia training, redirection strategies, and how hospice or palliative scenarios are integrated with ongoing therapy and daily care. Request recent state survey results and speak with current residents or families about night-time responsiveness. If memory-care needs are present or anticipated, compare Country View with facilities that offer specialized memory-care programs and proven redirection protocols. For those valuing high-caliber therapy, strong resident engagement, and a genuine sense of community, Country View offers a compelling, sometimes transformative option, provided the programmatic alignment with memory-care requirements is confirmed and ongoing staffing reliability is demonstrated. In the end, it is a facility that delivers impressive rehab outcomes within a caring, community-centric frame, but it is not a universal fit for every aging-in-place scenario.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Country View Nursing And Rehabilitation is a premier assisted living community located in Terrell, TX. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
For our residents' convenience, we have an on-site beauty salon where they can get their hair done and feel pampered. We also provide cable or satellite TV in each room for entertainment purposes. Additionally, we offer community-operated transportation to help residents get around town easily.
Our computer center is equipped with computers and internet access, allowing residents to stay connected and engaged. We have a dining room where residents can enjoy delicious meals prepared by our skilled chefs. The dining experience is designed to be restaurant-style, providing a pleasant atmosphere for socializing with other residents.
To promote physical well-being, we have a fitness room that is fully equipped with exercise machines and equipment. Residents can also enjoy the outdoors in our beautiful garden and outdoor spaces. For relaxation and leisure activities, we have gaming rooms and small libraries where residents can engage in their hobbies.
We understand the importance of maintaining cleanliness and tidiness in our facility, which is why we offer housekeeping services to all residents. Each room is fully furnished, providing a comfortable living environment.
Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also manage medication for our residents to ensure their health needs are met. Special dietary restrictions are accommodated with personalized meal preparation.
In terms of care services, we offer an extensive mental wellness program to support our residents' emotional well-being. Transportation arrangements are available for non-medical needs as well as doctor's appointments.
Residents at Country View Nursing And Rehabilitation can take advantage of the various amenities and activities offered within the community. Our concierge services assist in planning day trips while resident-run activities ensure an engaging social life for everyone. Scheduled daily activities are provided to keep residents active and entertained.
Within close proximity to our community, there are cafes, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals for easy accessibility and convenience.
At Country View Nursing And Rehabilitation, we strive to create a warm and welcoming environment where residents can enjoy their retirement years with peace of mind.
Country View Nursing And Rehabilitation is located at 1900 North Frances Street, Terrell, TX 75160 in Rockwall County, Texas
Country View Nursing And Rehabilitation on seniors.fyi includes 6 photos including images showing interior, bedroom, living room, decor, television, nursing home, building, seating area, and more.
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