Lakeshore Assisted Living and Memory Care

Pros

• The facility is kept very clean, and the staff are friendly and dedicated to the residents' care.
• Residents have spacious apartments, with some having direct access to courtyards.
• Family get-togethers and seasonal activities are highly appreciated by residents and their families.
• The nursing and therapy staff are responsive and provide excellent personalized care.
• The marketing director and head of memory care are recognized for their caring approach towards residents.
• Many families report satisfaction with the variety and quality of meals provided at the facility.
• Residents enjoy a range of activities that help keep them engaged, such as exercise classes and crafting opportunities.
• The physical condition of the building is well-maintained, providing a pleasant living environment for residents.
• Communication with hospice services is good, ensuring comprehensive support for residents' needs.

Cons

• The facility's initial tour was unprofessional, with staff appearing hurried and lacking thoroughness in their presentation.
• Staff turnover has been a significant issue, leading to inconsistent care for residents and dissatisfaction among families.
• There were serious incidents where staff members reportedly hurt residents and mishandled medication, resulting in tragic outcomes.
• The memory care area felt isolating for residents, lacking adequate activities to encourage socialization and movement.
• Communication from the facility has been poor at times, leaving families feeling disconnected from their loved ones' care.
• The building appears outdated and in need of sprucing up, contributing to an overall impression of neglect.
• Changes in leadership have caused confusion and dissatisfaction among residents and their families regarding promised accommodations.
• There is a lack of sufficient interaction to draw residents out of their rooms into community spaces within the memory care section.

Review

Lakeshore Assisted Living and Memory Care has received a diverse array of reviews from families whose loved ones reside in the facility. Many testimonials highlight the cleanliness of the establishment and commend the staff for their professionalism and care. Residents enjoy activities organized by the facility, and family gatherings are noted as a wonderful addition to community life. One resident’s family member pointed out that their mother occupies a spacious one-bedroom apartment with access to a courtyard, suggesting that not all units have similar features, which adds an element of exclusivity to her living situation.

However, while many reviewers express satisfaction with various aspects of Lakeshore, concerns about staff turnover emerge frequently. Comments reflect an underlying worry regarding consistency in caregiving due to changes in management and staffing levels. A number of reviews mention how some caregivers have formed strong bonds with residents, inspiring trust among those they care for. This emotional connection is crucial in assisted living environments, especially for residents facing memory challenges or other health issues.

Despite positive impressions regarding individual caregivers and staff interactions, there are significant concerns related to activity engagement for residents, particularly those requiring memory care. A recurring critique points out that staff do not make sufficient efforts to encourage participation in activities or assist residents in getting out of their rooms. Families stress the importance of socialization and physical movement within these communities for holistic well-being; longer periods spent isolated can significantly impact mental health and overall quality of life.

The condition of Lakeshore itself also receives mixed feedback. While some appreciate the older facility's charm alongside its cleanliness and maintenance efforts, others describe it as needing modernization or sprucing up due to signs of wear. The interior design is sometimes characterized as less homely than preferred for a memory care center, leading some families feeling that certain areas lack warmth or welcoming aesthetics. Reviews note specific details like pictures on walls aimed at triggering long-term memories among residents with dementia — ideas that could enhance feelings of comfort if implemented throughout.

In terms of caregiving challenges, unsettling incidents have been reported; one review recounts a tragic event involving inadequate medication management which resulted in serious consequences—this demonstrates gaps in organizational responsibility that are alarming for prospective families seeking safe environments for loved ones. Conversely, there are multiple accounts praising particular directors and supervisors who have made impactful contributions during transitional phases within leadership roles—an indication that dedicated individuals can often steer improvements even amid staffing turbulence.

While experiences vary widely based on individual circumstances—for example, different perspectives on food quality or room accommodations—many families remain cautiously optimistic about Lakeshore Assisted Living’s potential under new management. The presence of enthusiastic staff committed to enhancing resident engagement has left several reviewers hopeful after initial hurdles were overcome during their loved ones' transitions into the facility. Without doubt, Lakeshore emphasizes its dedication to resident welfare; however, optimal outcomes hinge on consistent personnel practices ensuring high standards across every aspect mentioned—from proper activity facilitation to maintaining enriching environments conducive to social interactions among seniors facing various degrees of cognitive decline.

Located in Rockwall, Texas, this area offers a variety of amenities that cater to seniors looking for a convenient and vibrant community. With several medical facilities nearby such as Texas Back Institute and Texas Health Presbyterian Hospital Rockwall, residents can rest assured that their healthcare needs will be met. Places of worship like First Christian Church and Lake Pointe Church provide spiritual support and a sense of community. Dining options range from fast-food favorites like Chick-Fil-A and Taco Bell to more casual dining experiences at places like Cracker Barrel and Rodeo Goat. For those who enjoy a cup of coffee or a light snack, cafes such as Eggsquisite Cafe and Panera Bread are just a short drive away. The area also offers easy access to pharmacies like Walgreens and CVS, ensuring that medications can be easily obtained. Additionally, entertainment options include the Cinemark theater for movie enthusiasts. Outdoor enthusiasts can enjoy parks like Squabble Creek Trail and Travis Ranch Park for leisurely walks or relaxation. Overall, this part of Rockwall provides a well-rounded living experience for seniors seeking convenience, healthcare accessibility, dining options, entertainment, and outdoor activities.

Physicians

• Texas Back Institute (0.6 miles)
• Texas Oncology-Rockwall (0.6 miles)
• Stephanie Hennigan MD (0.6 miles)
• Open Imaging of Rockwall (0.8 miles)
• Benchmark Family Rockwall (0.8 miles)
• Rockwall Family Medicine (1.6 miles)
• Rockwall Surgery Center (1.8 miles)

Hospitals

• Texas Health Presbyterian Hospital Rockwall (0.6 miles)

Places of Worship

• First Christian Church (0.7 miles)
• Lake Pointe Church (1.3 miles)
• Lakeshore Church (2.6 miles)
• First United Methodist Church (2.6 miles)
• Crossroads Church (5.6 miles)
• Casa View Baptist Church (7.4 miles)

Restaurants

• Sonic Drive-In (1 miles)
• Jersey Mike's (1 miles)
• Chick-Fil-A (1.3 miles)
• Taco Bell (1.3 miles)
• Jason's Deli (1.4 miles)
• Cracker Barrel Old Country Store (1.5 miles)
• Rodeo Goat (1.5 miles)

Cafes

• Eggsquisite Cafe (1 miles)
• Panera Bread (1.4 miles)
• Starbucks (4.5 miles)
• Starbucks (4.9 miles)
• Rollin’ Beans Coffee Co. (6.3 miles)
• Starbucks (7 miles)
• Starbucks (9.3 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walmart Pharmacy (1.6 miles)
• BG Chemical (2.8 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.3 miles)

Theaters

• Cinemark (1.5 miles)
• AMC CLASSIC Forney 12 (9 miles)

Parks

• Squabble Creek Trail (4.8 miles)
• Travis Ranch Park (5.6 miles)