Broadmoor Medical Lodge

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Broadmoor Medical Lodge Broadmoor Medical Lodge Broadmoor Medical Lodge Broadmoor Medical Lodge

Broadmoor Medical Lodge

5242 Medical Drive, Rockwall, TX 75032

For more information about senior living options: (844) 490-3973

2.9 from 34 reviews
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Skilled Nursing Facility

Overall Review of Broadmoor Medical Lodge

Pros

  • pro The nursing staff at Broadmoor provided excellent care and were attentive to the needs of the patients.
  • pro The facility was described as clean, well-maintained, and welcoming, with friendly front desk staff.
  • pro Patients appreciated the quality and variety of food, praising specific meals like chicken and rice.
  • pro The rehab staff were noted for being accommodating and compassionate, treating residents like family.
  • pro Many reviewers expressed gratitude for the responsiveness of the staff when issues arose or assistance was required.
  • pro Positive social activities, such as karaoke sessions, contributed to an enjoyable atmosphere for residents.
  • pro Multiple families had successful experiences with their loved ones' rehabilitation, highlighting timely and compassionate care throughout their stays.

Cons

  • pro The facility did not provide great care for one patient's mother, with nurses failing to respond to call lights and neglecting essential medical procedures.
  • pro A patient experienced numerous oversights, including being left alone in the bathroom despite being a fall risk, leading to serious injuries.
  • pro There were complaints about inadequate responses from the staff when issues arose, suggesting they might be understaffed or untrained.
  • pro One reviewer mentioned that their loved one lost approximately 40 pounds due to poor food quality during their stay.
  • pro Another reviewer noted that while the facility looked nice, the actual care provided by staff was lacking and seemed uninterested in patients' well-being.
  • pro There were incidents of incorrect medication administration which resulted in severe reactions and overlooked medications for extended periods.
  • pro A specific staff member at the front desk was described as unfriendly and unhelpful, creating a negative impression for visitors.
  • pro Some residents reported that activities listed on the schedule were not actually conducted, indicating a lack of engagement opportunities for patients.
  • pro One family decided it was best to take their loved one home after experiencing multiple red flags regarding care at Broadmoor Medical Lodge.

Review

Broadmoor Medical Lodge has garnered a diverse array of reviews from families and patients, reflecting a spectrum of experiences ranging from exceptional care to deeply concerning oversight. Many families commend the facility for its cleanliness, well-maintained environment, and the friendly demeanor of the staff. Several reviewers noted that their loved ones received excellent care during rehabilitation stays, specifically mentioning attentive nursing staff who routinely communicated with family members and promptly addressed any concerns raised. The experience described by one family member highlighted the outstanding support provided by staff members like Angela, Stephanie, Mae, Maurie (sp?), and Steve. They felt at ease knowing that their father was in good hands due to the consistent efforts of the team.

In particular, positive experiences often emphasized how patient care needs were met with diligence. One reviewer praised Broadmoor as a significant improvement over another rehabilitation facility where their father had previously stayed. The effort taken by nursing staff to ensure comfort—such as immediately changing an uncomfortable mattress—further showcased the responsive nature of the team. Dining experiences also received accolades; patients appreciated not only the quality of food offered but also how accommodating the chef was in fulfilling specific dietary requests to enhance patient satisfaction during meals.

However, contrasting these uplifting accounts are alarming reports from other families that depict serious lapses in patient care. One distressing review detailed a situation where adequate attention was not given to a newly admitted patient coming from intensive hospital care. This account raised grave concerns about neglectful practices; it described incidents where call lights went unanswered for prolonged periods and vital medications were not administered on time. Such oversights led to fears for patients' safety and well-being, prompting some families to take their loved ones out of Broadmoor in search of better alternatives.

The inconsistency in service quality at Broadmoor is evident; while some reported prompt responses from caring staff members who made connections with residents through activities or conversations, others noted severe understaffing issues leading to negligence. There were indications that certain caregivers lacked sufficient training or motivation to provide comprehensive care—a critical aspect for those needing rehabilitation or long-term assistance.

Reviews also highlighted both highs and lows regarding environmental aspects such as activities available for residents. Some enjoyed fun events like karaoke nights while feeling uplifted by communal interactions—indicative of ongoing efforts towards enriching patient lives outside of rigorous medical routines. Conversely, complaints arose about promised recreational activities that were not executed effectively or consistently enough.

Aspects regarding interactions with administrative staff received mixed feedback too; while many found front desk personnel pleasant and supportive upon arrival, there were reports touching on unwelcoming behavior from certain individuals who seemed disengaged or unhelpful when approached by visitors seeking assistance. Therefore, while numerous families expressed gratitude for compassionate clinical teams committed to facilitating healing and recovery experienced at Broadmoor Medical Lodge—a stark contrast surfaces among reviews underscoring doubts related primarily to quality assurance protocols employed within this organization’s operational framework.

Ultimately, Broadmoor Medical Lodge illustrates a complex landscape navigating healthcare service delivery—evident in its ability to foster positive rehabilitative environments alongside challenging truths surrounding systemic flaws impacting overall efficacy in patient support mechanisms implemented across various departments within its facilities.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (23 miles away) Dallas Love (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Broadmoor Medical Lodge in Rockwall, TX is an assisted living community designed to provide comfort and convenience to its residents. With a range of amenities and care services, this community ensures that seniors have everything they need for a fulfilling and comfortable lifestyle.

The amenities offered at Broadmoor Medical Lodge are geared towards promoting relaxation and socialization. Residents can enjoy the convenience of having an on-site beauty salon, cable or satellite TV, a fully furnished living space, and access to a gaming room and small library. The community also provides several spaces for outdoor activities, including a garden and outdoor seating areas. For those who prefer to stay connected online, Wi-Fi/high-speed internet is available throughout the facility.

Care services at Broadmoor Medical Lodge are comprehensive and provided by trained staff members. A 24-hour call system ensures that assistance is always just a phone call away, while round-the-clock supervision provides peace of mind for both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management is also provided to ensure that seniors receive their required medications on time.

Dining at Broadmoor Medical Lodge caters to individual needs with special dietary restrictions taken into consideration. Residents can expect restaurant-style dining experiences where meals are prepared and served by the staff. Additionally, meal preparation services ensure that seniors receive nutritious meals that meet their specific dietary requirements.

To keep residents engaged and active, Broadmoor Medical Lodge offers a variety of activities tailored to their interests. Concierge services are available to help plan day trips for residents who wish to explore local attractions or run errands nearby. Fitness programs promote physical health, while resident-run activities encourage social interaction among peers. Scheduled daily activities provide structure and variety for residents looking for entertainment within the community.

Broadmoor Medical Lodge also boasts convenient proximity to various amenities outside the community itself. With several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby, residents have easy access to additional services and entertainment options.

Overall, Broadmoor Medical Lodge in Rockwall, TX offers a welcoming and supportive environment for seniors seeking assisted living. With its comprehensive amenities, care services, and convenient location, this community ensures that residents can enjoy a fulfilling lifestyle while receiving the assistance they need.

Videos

Nearby Places of Interest

Physicians

  • Texas Back Institute (0.5 miles)
  • Texas Oncology-Rockwall (0.5 miles)
  • Stephanie Hennigan MD (0.6 miles)
  • Open Imaging of Rockwall (0.7 miles)
  • Benchmark Family Rockwall (0.8 miles)
  • Rockwall Family Medicine (1.6 miles)
  • Rockwall Surgery Center (1.7 miles)

Hospitals

  • Texas Health Presbyterian Hospital Rockwall (0.5 miles)

Places of Worship

  • First Christian Church (0.7 miles)
  • Lake Pointe Church (1.3 miles)
  • First United Methodist Church (2.5 miles)
  • Lakeshore Church (2.6 miles)
  • Crossroads Church (5.5 miles)
  • Casa View Baptist Church (7.4 miles)

Restaurants

  • Sonic Drive-In (0.9 miles)
  • Jersey Mike's (0.9 miles)
  • Chick-Fil-A (1.2 miles)
  • Taco Bell (1.2 miles)
  • Jason's Deli (1.4 miles)
  • Cracker Barrel Old Country Store (1.4 miles)
  • Rodeo Goat (1.5 miles)

Cafes

  • Eggsquisite Cafe (1 miles)
  • Panera Bread (1.3 miles)
  • Starbucks (4.4 miles)
  • Starbucks (4.8 miles)
  • Rollin’ Beans Coffee Co. (6.2 miles)
  • Starbucks (7 miles)
  • Starbucks (9.3 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • Walmart Pharmacy (1.6 miles)
  • BG Chemical (2.7 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.3 miles)

Theaters

  • Cinemark (1.4 miles)
  • AMC CLASSIC Forney 12 (9.1 miles)

Parks

  • Squabble Creek Trail (4.8 miles)
  • Travis Ranch Park (5.6 miles)
  • Wylie Community Park (9.4 miles)

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