Legend Healthcare And Rehabilitation Sonterra

Pros

• The facility has been a familiar and long-term home for the grandmother, providing stability over the years.
• The family is proactive in ensuring the grandmother's needs are met, demonstrating their love and dedication.
• Despite recent challenges, the family's commitment to finding a better care solution reflects their strong values and support for elderly care.
• The move towards exploring other facilities shows the family's willingness to seek and prioritize improved care options for their grandmother.

Cons

• The new ownership has led to a significant decline in the quality of care and service for residents.
• Residents are being restricted to a limited number of diapers per day, forcing family members to bring extra supplies.
• There is a high staff turnover rate, which negatively impacts the consistency and quality of care.
• Long-term residents, like the grandmother, are facing unsatisfactory living conditions after years of trust in the facility.
• Families are now compelled to seek alternative facilities due to the deterioration of care at this establishment.

Review

The care and well-being of loved ones in long-term facilities is a paramount concern for families, especially when it comes to elderly relatives. Unfortunately, the experience of one particular family highlights the distressing decline in service and care that can occur following a change in ownership at such establishments. This family's matriarch, their beloved grandmother, has resided at her current facility for many years—a place they believed would continue to provide her with a nurturing environment throughout the remainder of her life.

However, since the facility was taken over by new owners, the quality of care has diminished significantly. One particularly alarming change is related to basic hygiene and comfort. The facility now enforces strict limits on the number of diapers provided to residents each day. This means that families are often left scrambling to ensure their loved ones have enough supplies. In this case, the situation has become so dire that the granddaughter's mother is compelled to bring extra diapers from home as a precaution against potential accidents. This not only adds an undue burden on family members but also raises serious concerns about resident dignity and basic standards of care.

Moreover, staffing issues appear to be rampant at this facility, exacerbating the challenges faced by both residents and their families. Reports indicate that staff turnover rates are alarmingly high, which can lead to inconsistent care and a lack of familiarity between caregivers and residents. When staff members frequently change, it can disrupt the established routines that many elderly individuals rely on for comfort and stability. Continuity in caregiving is crucial; it fosters trust and helps residents feel secure in their environment—elements that seem increasingly absent under new management.

In light of these troubling developments, this family finds themselves reconsidering their initial belief that their grandmother could spend her remaining years comfortably within this particular establishment. The recent changes have caused them not only emotional distress but also prompted a practical reassessment of her living arrangements. They are now actively exploring alternative facilities where they hope to find better-quality care that aligns with their expectations as well as their grandmother's needs.

Such decisions are never easy; moving an elderly loved one from a long-term residence raises myriad emotional challenges for both the individual involved and their family members. The memories created during years spent in one location are often intertwined with feelings of safety and belonging for seniors like this grandmother. However, when fundamental aspects like hygiene supplies or consistent staffing become compromised—as seen here—the ultimate priority must shift back toward ensuring adequate quality of life for these vulnerable individuals.

Ultimately, while transitioning away from a facility she has known for so long may be heartbreaking for all parties involved, it is imperative for families to advocate fiercely for those who cannot speak up for themselves. Every resident deserves access to proper resources and compassionate care—standards which should not be sacrificed due to administrative changes or cost-saving measures by new owners focused more on profit than people’s welfare. This experience serves as a cautionary tale about vigilance regarding the standards upheld by nursing homes or assisted living facilities after ownership changes occur. Families must remain proactive advocates on behalf of their loved ones—always prioritizing dignity and quality of care above all else as they navigate these challenging circumstances together.

This part of San Antonio, Texas, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With a range of restaurants nearby such as Chama Gaucha Brazilian Steakhouse and Eggspectation, residents can enjoy delicious dining options without having to travel far. In terms of healthcare, there are several pharmacies and physicians in close proximity, including the San Antonio Kidney Disease Center and ABCD Pediatrics - Stone Oak. Additionally, there are places of worship like Northrock Church and Community Bible Church for spiritual support. For recreational activities, parks like Phil Hardberger Park provide opportunities for outdoor enjoyment. The area also offers easy access to transportation options such as the San Antonio International Airport and rental car centers. Overall, this part of San Antonio provides a well-rounded and convenient living environment for seniors looking to settle in a vibrant community.

Restaurants

• Chama Gaucha Brazilian Steakhouse (0.2 miles)
• Eggspectation (0.4 miles)
• Little Woodrow's (0.8 miles)
• Chili's Grill & Bar (1.8 miles)
• Kneaders Bakery & Café (2.1 miles)
• Alamo Cafe (3.1 miles)
• Whataburger (3.1 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)

Cafes

• Local Coffee (0.8 miles)
• Starbucks (2.3 miles)
• Starbucks (4 miles)
• Starbucks (5.6 miles)
• La Media Luna Cafe (5.8 miles)
• Starbucks (6 miles)
• Kaffeinated Crepes and Coffee (6.1 miles)

Physicians

• San Antonio Kidney Disease Center (0.9 miles)
• ABCD Pediatrics - Stone Oak (1.2 miles)
• TruOrtho (1.2 miles)
• Neurosurgical Associates (1.2 miles)
• Sonterra Dermatology (1.4 miles)
• Pediatric ENT (1.7 miles)
• North Central Federal Clinic (2.3 miles)

Places of Worship

• Northrock Church (1.3 miles)
• Community Bible Church (2.7 miles)
• Abiding Presence Lutheran Church (2.8 miles)
• Hope Church (3.5 miles)
• Church of Jesus Christ of Latter Day Saints (4.1 miles)
• Church of Jesus Christ of Latter Day Saints (5.8 miles)
• St George Episcopal School (5.9 miles)

Theaters

• Regal Northwoods (2 miles)
• Alamo Drafthouse Stone Oak (4.1 miles)
• Santikos Palladium IMAX (6.1 miles)
• Alamo Drafthouse Park North (6.4 miles)

Parks

• Phil Hardberger Park (3.8 miles)
• Phil Hardberger Dog Park (3.9 miles)
• Eisenhower Park (4.6 miles)

Transportation

• Landmark Aviation (5.2 miles)
• Skyplace Center (5.6 miles)
• Southwest Airlines Cargo (5.7 miles)
• American Airlines (6 miles)
• San Antonio International Airport (SAT) (6.1 miles)
• Rental Car Center (6.1 miles)
• Terminal 1 Arrivals (6.1 miles)

Hospitals

• Baptist Neighborhood Hospital (5.4 miles)