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5 from 23 reviews
5 stars
23
4 stars
0
3 stars
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2 stars
0
1 stars
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Overall Review of Preferred Care at Home of North San Antonio
common16 reviews mention this
Communication and professionalism are strong
Residents describe consistently prompt, professional communication and hands-on coordination.
Many reviewers mention that the owner or coordinator responds quickly and stays involved, from the first setup through changing needs. Several families describe clear planning around the care plan and follow-through on requests, including minimal effort for the family. Reviewers also emphasize that supervisors and the owner maintain frequent presence to keep things running smoothly.
common16 reviews mention this
Caregivers earn trust and respect
Reviewers consistently say caregivers are kind, respectful, and focused on the person’s needs.
A recurring theme is confidence that the team treats loved ones with dignity, patience, and kindness during difficult times. Multiple reviewers call out caregivers as compassionate, dependable, and attentive to day-to-day tasks and comfort. Several also describe clear communication from caregivers about needs and concerns, which helped families feel supported.
common8 reviews mention this
Services feel dependable and flexible
Families describe care coverage that shows up as scheduled and adapts when needs change.
Reviewers frequently report that when services are scheduled, caregivers arrive as planned and requests are handled efficiently. A few describe the coordinator regularly checking to make sure everything is going well, including pairing families with caregivers that fit their situation. There are also mentions of flexibility in arranging coverage week by week and ensuring alternatives if a caregiver cannot make it.
differentiator5 reviews mention this
Help with medical transitions
Residents describe support for complex situations like ICU recovery, hospice, dementia, and post-surgery needs.
Some reviewers specifically tie their positive experience to times when care demands were high, such as ICU hospitalization and recovery after surgery. Others describe help during hospice transitions and overnight caregiving expectations, including dementia-related symptoms. Reviewers also mention that the team worked to ensure caregivers could meet individualized needs as conditions changed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
San Antonio International (6 miles away)
Nearby Places of Interest
Cafes
Local Coffee (0.2 miles)
Starbucks (1.8 miles)
Starbucks (4.7 miles)
La Media Luna Cafe (5.6 miles)
Starbucks (6.3 miles)
Starbucks (6.6 miles)
Kaffeinated Crepes and Coffee (6.7 miles)
Physicians
San Antonio Kidney Disease Center (0.3 miles)
Neurosurgical Associates (0.6 miles)
TruOrtho (0.6 miles)
Sonterra Dermatology (0.8 miles)
ABCD Pediatrics - Stone Oak (1 miles)
North Central Federal Clinic (1.8 miles)
Pediatric ENT (2.4 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Walgreens (0.9 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.9 miles)
CVS Pharmacy (1.9 miles)
Walgreens (2.3 miles)
Walgreens (2.4 miles)
Restaurants
Little Woodrow's (0.6 miles)
Chama Gaucha Brazilian Steakhouse (0.8 miles)
Eggspectation (1 miles)
Chili's Grill & Bar (1.5 miles)
Kneaders Bakery & Café (1.8 miles)
Whataburger (2.4 miles)
Lupe Tortilla (2.7 miles)
Places of Worship
Northrock Church (0.8 miles)
Community Bible Church (2.2 miles)
Hope Church (2.9 miles)
Abiding Presence Lutheran Church (2.9 miles)
Church of Jesus Christ of Latter Day Saints (3.6 miles)
Church of Jesus Christ of Latter Day Saints (5.3 miles)
St George Episcopal School (6.3 miles)
Theaters
Regal Northwoods (1.6 miles)
Alamo Drafthouse Stone Oak (3.5 miles)
Alamo Drafthouse Park North (6.8 miles)
Santikos Palladium IMAX (6.8 miles)
Parks
Phil Hardberger Park (4.3 miles)
Phil Hardberger Dog Park (4.4 miles)
Eisenhower Park (5.2 miles)
Hospitals
Baptist Neighborhood Hospital (4.8 miles)
Transportation
Landmark Aviation (5.4 miles)
Skyplace Center (5.7 miles)
Southwest Airlines Cargo (5.9 miles)
American Airlines (6.2 miles)
San Antonio International Airport (SAT) (6.3 miles)
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Preferred Care at Home of North San Antonio photos
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San Antonio International (6 miles away)
Well-maintained facility with friendly staff and abundant activities.
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