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4.3 from 143 reviews
5 stars
104
4 stars
16
3 stars
4
2 stars
5
1 stars
14
Overall Review of Stone Oak Care Center
common18 reviews mention this
Facility is repeatedly described as clean
Residents and families frequently describe the building as clean and well kept.
Many reviews emphasize cleanliness and a generally well-maintained look, including comments about rooms and common areas being clean or “smelled clean.” Some families also contrast the facility favorably when they say it lacks the strong odors they experienced elsewhere. A smaller set of reviews raise concerns about odors or cleanliness, including urine smells in some accounts, so cleanliness feedback is not uniform.
common34 reviews mention this
Staff friendliness and caring show up often
Reviews commonly highlight friendly, helpful, and caring staff.
Across many accounts, residents and families describe staff as approachable, attentive, and willing to help with needs and questions. Several reviewers name specific team members in admissions, nursing, or social work for responsiveness and follow-through. There are also dissenting reviews that describe unresponsiveness or poor interactions, including one that says they could not get calls answered, so experiences vary by unit and time.
differentiator17 reviews mention this
Admissions support helps transitions
Admissions and care navigation support is a frequent bright spot during move-in.
Many reviews credit admissions and social work with making paperwork, scheduling, and questions easier during the transition. Families repeatedly describe staff members staying on top of details, helping coordinate approvals, and being reachable even during stressful moments. Because this praise is tied to tours and move-in, it primarily reflects the experience of getting settled rather than day-to-day care everywhere.
common10 reviews mention this
Restaurant-style dining and meals noted
Meals and dining experience are mentioned in multiple reviews.
Several reviewers comment positively on dining, including praise for tasty food and meals being served in a dining room setting. A few reviews also reference holiday or special-event meals, describing them as enjoyable. There are also negative meal experiences in some accounts, including food being cold and dietary accommodations not matching what families expected.
caveat3 reviews mention this
Memory care activities and staffing concerns
Some families report problems with memory care engagement and staffing on visits.
A few reviews specifically discuss the memory care unit, describing limited observed activities and difficulty getting responses from staff when questions are raised. One account also mentions doors being locked and residents wandering in hallways. Another review is more positive about accommodating staff in memory care, so the overall picture appears mixed rather than consistent.
caveat2 reviews mention this
Some families cite difficulty reaching staff
A recurring concern is that phone or front-desk communication can be slow or inconsistent.
At least a couple of reviews describe delays or trouble getting through, including one account saying the facility “literally never answer[s] the phone.” Other reviews contradict that by describing fast responses and someone available during weekend visits, including help from admissions. Taken together, reviews suggest communication depends on timing and who families are able to reach.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
152 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
San Antonio International (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
This part of San Antonio, Texas, offers a convenient and diverse range of amenities for seniors looking for a comfortable and active lifestyle. With multiple pharmacies, physicians' offices, cafes, restaurants, places of worship, theaters, parks, hospitals, and transportation options within close proximity, residents have easy access to essential services and entertainment options. The area also boasts beautiful green spaces like Phil Hardberger Park and Eisenhower Park for leisurely strolls or picnics. Additionally, the presence of reputable healthcare facilities such as San Antonio Kidney Disease Center and Baptist Neighborhood Hospital ensures quality medical care for residents. Overall, this neighborhood provides a well-rounded living environment with plenty of opportunities for relaxation and recreation.
Pharmacies
CVS Pharmacy (0.5 miles)
Walgreens (0.5 miles)
CVS Pharmacy (1.4 miles)
Walgreens (1.6 miles)
CVS Pharmacy (1.6 miles)
Walgreens (2.3 miles)
Walgreens (2.3 miles)
Physicians
San Antonio Kidney Disease Center (0.5 miles)
ABCD Pediatrics - Stone Oak (0.6 miles)
Neurosurgical Associates (0.9 miles)
TruOrtho (0.9 miles)
Sonterra Dermatology (1.1 miles)
North Central Federal Clinic (2.1 miles)
Pediatric ENT (2.4 miles)
Cafes
Local Coffee (0.6 miles)
Starbucks (1.5 miles)
Starbucks (4.7 miles)
La Media Luna Cafe (5.9 miles)
Starbucks (6.3 miles)
Starbucks (6.6 miles)
Kaffeinated Crepes and Coffee (6.6 miles)
Restaurants
Chama Gaucha Brazilian Steakhouse (0.9 miles)
Little Woodrow's (1 miles)
Eggspectation (1.1 miles)
Kneaders Bakery & Café (1.5 miles)
Chili's Grill & Bar (1.8 miles)
Whataburger (2.3 miles)
Lupe Tortilla (2.6 miles)
Places of Worship
Northrock Church (1.2 miles)
Community Bible Church (2.4 miles)
Hope Church (3.2 miles)
Abiding Presence Lutheran Church (3.3 miles)
Church of Jesus Christ of Latter Day Saints (3.9 miles)
Church of Jesus Christ of Latter Day Saints (5.1 miles)
St George Episcopal School (6.6 miles)
Theaters
Regal Northwoods (1.9 miles)
Alamo Drafthouse Stone Oak (3.3 miles)
Santikos Palladium IMAX (6.7 miles)
Alamo Drafthouse Park North (7.1 miles)
Parks
Phil Hardberger Park (4.5 miles)
Phil Hardberger Dog Park (4.6 miles)
Eisenhower Park (5 miles)
Hospitals
Baptist Neighborhood Hospital (4.6 miles)
Transportation
Landmark Aviation (5.8 miles)
Skyplace Center (6.1 miles)
Southwest Airlines Cargo (6.3 miles)
American Airlines (6.5 miles)
San Antonio International Airport (SAT) (6.6 miles)
Stone Oak Care Center on seniors.fyi includes 12 photos including images showing exercise equipment, interior, landscaping, decor, windows, physical therapy, rehabilitation, building, and more.
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Exercise Equipment, Rehabilitation, and Physical Therapy
Exterior
Gym and Fitness
Kitchenette and Coffee Station
Exercise
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