Stone Oak Care Center in San Antonio, TX

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  • Interior

    A bright and inviting dining area featuring tables and chairs arranged for communal dining, with a decorative tree in the corner.

  • Decor

    A stylish kitchenette area featuring a blue accent wall and dark cabinetry.

  • Living Room

    A cozy living room featuring a bookshelf filled with books, a comfortable sofa, and warm lighting.

  • Building

    A building with a driveway and van parked in front, surrounded by trees and landscaping on a sunny day.

  • Architecture

    A beautifully designed building featuring modern architectural elements, surrounded by landscaped greenery.

  • Bedroom

    A cozy and well-decorated bedroom featuring a comfortable bed with colorful bedding, complemented by tasteful wall art and furniture.

  • Trees

    A beautifully designed residential house with a spacious front yard and elegant architecture.

  • Dining

    A beautifully arranged dining room featuring a wooden table, checkered chairs, and an elegant chandelier.

  • Kitchen

    A cozy kitchen corner featuring light wood cabinets, various utensils, and playful wallpaper.

  • Exercise Equipment

    A well-equipped physical therapy room featuring various exercise machines and tools for rehabilitation.

  • Rehabilitation

    A well-equipped rehabilitation room featuring various weights and a stationary exercise bike.

Stone Oak Care Center in San Antonio, TX

505 Madison Oak Drive, San Antonio, TX 78258

For more information about senior living options: (844) 490-3973

4.3 from 124 reviews
5 stars
89
4 stars
15
3 stars
4
2 stars
4
1 stars
12

Skilled Nursing Facility

Overall Review of Stone Oak Care Center

Pros

  • pro The staff are caring, attentive, and friendly.
  • pro The facility is clean, well-maintained, and welcoming.
  • pro Rose Haley is an exceptional admissions coordinator who goes above and beyond.
  • pro Dora Martinez is recognized for outstanding responsiveness and compassionate leadership.
  • pro Allison, the social worker, is praised for compassion and advocacy for residents and families.
  • pro The care team is described as professional, courteous, and quick to respond.
  • pro Transitions into Stone Oak Care Center are smooth and reassuring thanks to staff like Rose, Caitlin, and Monica.
  • pro Families express gratitude for the loving and high-quality care their loved ones receive.

Cons

  • pro They literally never answer the phone.
  • pro The parking is terrible.
  • pro Memory care seems severely understaffed, with little or no activities and staff shrugging when questions are asked.
  • pro The hallway always smells of urine, and the doors are locked, delaying help.
  • pro They overmedicate the patients, leaving them looking like zombies.
  • pro The facility is short-staffed and the administrator (DON) is lazy, with no compassion.
  • pro There are reports of neglect and abuse, including falls and unexplained injuries, theft, and the facility being investigated.

Review

Stone Oak Care Center is best suited for families that need solid short-term rehab and a thoughtful transition into long-term care, supported by an admissions and social-work team that actually guides families through the process. It works particularly well for veterans and seniors who respond to a warm, person-centered environment where staff consistently checks in, provides regular updates, and coordinates care across disciplines. When operations run smoothly, the community feels like a compassionate home with a clear path from admission to discharge or ongoing care. However, those with very specific, highly structured memory-care needs or a demand for absolute, fail-proof staffing may want to explore alternatives until a proven, steady rhythm is established.

Several strengths lift Stone Oak above many peers. The facility is frequently described as clean and well-maintained, with a welcoming atmosphere and staff that are genuinely friendly and capable. Families repeatedly cite strong leadership at the administrative and nursing levels, including responsive leadership that engages with families and resolves questions promptly. The rehab program earns high marks for helping patients regain function, and the dining and social aspects - holiday events, parties, and active social engagement - help residents feel connected and valued. Admissions and care coordination, led by Rose Haley and the social worker team, consistently receive praise for reducing friction during transitions and for providing hands-on, compassionate guidance when a loved one moves in.

Yet the experience is not uniform across all units or shifts. Memory care, in particular, is a recurring point of concern for some families. Critics describe a lack of visible activities, limited staff presence at peak times, and doors that are locked for safety, which can hamper meaningful engagement for residents who crave companionship and supervised outdoor time. On the care side, a number of reviews allege missed or late medications, inconsistent monitoring, and unsettling odors in certain halls. The most vocal critics recount scenes of understaffing, with nurses or CNAs stretched thin and sometimes unavailable for extended periods. A few families report theft and unexplained injuries, and one repeatedly cited concern is a perception that the facility's ownership or management at times prioritizes volume over consistent, attentive care.

Those pros do offset the cons in important ways, but not universally. When Rose Haley and the admissions team are involved, transitions are smoother, appointments and paperwork are streamlined, and new residents often settle in with less anxiety. The dedicated social workers and the nursing leadership create a sense of accountability and continuity that many families value deeply. Rehabilitation services provide tangible gains, and the environment - bright rooms, clean common spaces, and well-orchestrated events - helps residents feel safe and engaged. However, gaps in staffing and variability in memory-care operations can erode trust, especially for families witnessing delayed responses or unexplained issues during evening or weekend hours. The balance tilts toward a favorable impression when leadership is visible and responsive.

Families weighing Stone Oak against alternatives should align expectations with the reality described in reviews. If genuine, proactive transitions, robust rehab services, and a generally warm, respectful staff are non-negotiable, SOCC can be a strong choice - provided the family conducts diligent due diligence: meet the DON and administrator, tour memory-care areas at different times, ask pointed questions about medication protocols, and request a detailed care plan and incident history. For those who require consistent, near-constant supervision, or who have experienced or fear chronic understaffing, exploring other communities with more transparent staffing patterns and stronger guardrails around safety and medication administration may be wise. The right fit hinges on verified leadership consistency, visible daily engagement, and a demonstrated track record of safe, respectful care across all shifts.

In sum, Stone Oak Care Center stands out for its caring culture, active admission navigation, and solid rehabilitation foundation. The most compelling experiences come from families who connected with Rose Haley, Allison Campbell, and the broader administrative team, and who witnessed prompt, compassionate care at pivotal moments. The downsides - spotty memory-care programming, concerns about staffing on nights and weekends, and isolated reports of safety or medication issues - serve as important caveats rather than deal-breakers, but they do justify a rigorous, on-site evaluation before committing. For families prioritizing a well-staffed, family-centered rehab and transition hub with strong leadership, Stone Oak remains a viable, often excellent choice - yet one that warrants careful verification of current operations and a clear plan for ongoing oversight.

Features

Housing

  • 152 resident community capacity 152 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (6 miles away) San Antonio International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Stone Oak Care Center in San Antonio, TX offers a wide range of amenities and care services to provide a comfortable and enjoyable living experience for its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their appearance. Each resident has access to cable or satellite TV for entertainment.

Transportation is made easy with community-operated transportation service as well as transportation arrangements for both non-medical needs and medical appointments. Residents can stay connected with loved ones through the use of the computer center, Wi-Fi/high-speed internet, and telephone service.

Delicious meals are provided in the dining room in a restaurant-style setting, catering to special dietary restrictions. Housekeeping services ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist new residents in settling into their new home.

Recreation opportunities abound with a fitness room, gaming room, small library, and outdoor space for residents to enjoy. The wellness center offers programs to support mental wellness, ensuring that residents receive comprehensive care.

When it comes to care services, Stone Oak Care Center excels with 24-hour call system and supervision to meet any needs that may arise at any time. Trained staff are available to assist with daily tasks such as bathing, dressing, and transfers. Medication management ensures that each resident receives their prescribed medications accurately.

The community also takes pride in its location, being conveniently situated near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters. Additionally there is a hospital nearby for immediate medical needs.

With its diverse range of amenities and care services offered alongside its convenient location within San Antonio's vibrant surroundings; Stone Oak Care Center provides an ideal assisted living community for seniors seeking comfort and support in their daily lives.

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Nearby Places of Interest

This part of San Antonio, Texas, offers a convenient and diverse range of amenities for seniors looking for a comfortable and active lifestyle. With multiple pharmacies, physicians' offices, cafes, restaurants, places of worship, theaters, parks, hospitals, and transportation options within close proximity, residents have easy access to essential services and entertainment options. The area also boasts beautiful green spaces like Phil Hardberger Park and Eisenhower Park for leisurely strolls or picnics. Additionally, the presence of reputable healthcare facilities such as San Antonio Kidney Disease Center and Baptist Neighborhood Hospital ensures quality medical care for residents. Overall, this neighborhood provides a well-rounded living environment with plenty of opportunities for relaxation and recreation.

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.3 miles)

Physicians

  • San Antonio Kidney Disease Center (0.5 miles)
  • ABCD Pediatrics - Stone Oak (0.6 miles)
  • Neurosurgical Associates (0.9 miles)
  • TruOrtho (0.9 miles)
  • Sonterra Dermatology (1.1 miles)
  • North Central Federal Clinic (2.1 miles)
  • Pediatric ENT (2.4 miles)

Cafes

  • Local Coffee (0.6 miles)
  • Starbucks (1.5 miles)
  • Starbucks (4.7 miles)
  • La Media Luna Cafe (5.9 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.6 miles)
  • Kaffeinated Crepes and Coffee (6.6 miles)

Restaurants

  • Chama Gaucha Brazilian Steakhouse (0.9 miles)
  • Little Woodrow's (1 miles)
  • Eggspectation (1.1 miles)
  • Kneaders Bakery & Café (1.5 miles)
  • Chili's Grill & Bar (1.8 miles)
  • Whataburger (2.3 miles)
  • Lupe Tortilla (2.6 miles)

Places of Worship

  • Northrock Church (1.2 miles)
  • Community Bible Church (2.4 miles)
  • Hope Church (3.2 miles)
  • Abiding Presence Lutheran Church (3.3 miles)
  • Church of Jesus Christ of Latter Day Saints (3.9 miles)
  • Church of Jesus Christ of Latter Day Saints (5.1 miles)
  • St George Episcopal School (6.6 miles)

Theaters

  • Regal Northwoods (1.9 miles)
  • Alamo Drafthouse Stone Oak (3.3 miles)
  • Santikos Palladium IMAX (6.7 miles)
  • Alamo Drafthouse Park North (7.1 miles)

Parks

  • Phil Hardberger Park (4.5 miles)
  • Phil Hardberger Dog Park (4.6 miles)
  • Eisenhower Park (5 miles)

Hospitals

  • Baptist Neighborhood Hospital (4.6 miles)

Transportation

  • Landmark Aviation (5.8 miles)
  • Skyplace Center (6.1 miles)
  • Southwest Airlines Cargo (6.3 miles)
  • American Airlines (6.5 miles)
  • San Antonio International Airport (SAT) (6.6 miles)
  • Rental Car Center (6.6 miles)
  • Terminal 1 Arrivals (6.7 miles)

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