The Enclave

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  • Interior

    A cozy hotel lobby featuring comfortable seating arrangements.
  • Decor

    A modern hotel room featuring stylish furniture and a cozy atmosphere.
  • Building

    A modern hotel featuring a stone facade and a welcoming entrance on a bright, sunny day.
  • Architecture

    A modern commercial building featuring a stone facade and wooden accents.
  • Artwork

    A tranquil waiting area featuring a wooden bench, decorative plants, and an artistic landscape painting.
  • Seating Area

    A modern and inviting lobby seating area featuring comfortable furniture and decorative plants.
  • Bathroom

    An accessible bathroom featuring a shower area with handrails and a sink.
  • Exercise Equipment

    A well-equipped gym featuring various exercise machines and weights, providing a spacious area for workouts.
  • Waiting Area

    A modern hair salon interior featuring a cozy waiting area and stylish seating.
  • Healthcare

    A caregiver interacts with elderly individuals in wheelchairs in a comfortable indoor setting.

The Enclave

18803 Hardy Oak, San Antonio, TX 78258

For more information about senior living options: (844) 490-3973

4.2 from 107 reviews
5 stars
82
4 stars
3
3 stars
1
2 stars
1
1 stars
20

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    Overall Review of The Enclave

    Pros

    • pro The staff is friendly, caring, and professional, and treats residents with kindness and patience.
    • pro The facility is clean, spacious, and nicely decorated, with comfortable private rooms.
    • pro The front desk staff is phenomenal and provides a warm, welcoming greeting.
    • pro The therapy team is amazing and consistently attentive to residents' needs.
    • pro The Enclave has a resort-like, welcoming atmosphere and a beautiful building.
    • pro The library is phenomenal and residents enjoy exploring it.
    • pro Residents and families note excellent coordination of care and communication.
    • pro The overall experience is positive, with many expressing gratitude for the care received.

    Cons

    • pro The facility is totally understaffed in all areas, with never enough aides, CNAs, or nurses.
    • pro Management is described as more concerned with filling beds than with providing proper care.
    • pro A patient reported a therapist forcibly raising a leg after being told to stop, causing more pain.
    • pro The staff allegedly did not respond to call buttons, leaving a grandmother worse off and frightened.
    • pro The rehab center is labeled the worst the reviewer has seen, with delays in diaper changes and missed showers.
    • pro Ms. Luke is described as not trustworthy.
    • pro A hospice case alleges neglect, resulting in a severe ulcer from lack of regular repositioning and skin care.
    • pro Several reviewers said they would not recommend the facility and would move if possible.

    Review

    The Enclave Nursing/Rehabilitation Center comes across in these reflections as a place of strong contrasts: consistently clean, spacious, and well-decorated, with many visitors and residents describing a welcoming, almost resort-like atmosphere. Several reviews emphasize bright, tidy rooms, quiet hallways, and amenities such as Netflix and a cappuccino machine that help make a stay feel comfortable. People often frame their experiences as pleasant or even uplifting, noting clean facilities and an inviting environment that puts visitors at ease as they walk in the door.

    A large number of reviews center on the warmth and professionalism of the staff. In many accounts, therapists, nurses, CNAs, and front-desk personnel are singled out for kindness, patience, and attentiveness. Specific names appear repeatedly in praise: Scott, a physical therapist, is remembered for taking time to converse and personalize rehabilitation; Isabella, Niesha, and Caniesha (a CNA) are highlighted for exceptional service; Taryn is singled out as especially kind and approachable. The social worker and discharge planner are described as doing an "amazing job" with patients and families, and several remarks celebrate the front desk staff - often described as friendly or "PHENOMENAL" - for setting a positive tone on every visit. Across several entries, the staff's genuine effort to treat residents with dignity and friendliness shines through, with many families expressing gratitude for the care their loved ones received.

    Alongside these positive notes, reviewers frequently point to commendable aspects of the physical plant and daily care. Private rooms are described as spacious with roomy bathrooms, personal climate control, and room layouts that support caregiver access and resident comfort. The overall appearance of the campus - well-lit, clean, and modern - contributes to a sense that residents are well cared for. Some reviewers call out the organization and coordination of care as being well run, with therapy sessions scheduled consistently and staff staying busy and attentive, yet in a manner that feels supportive rather than rushed. The Enclave's amenities, including a well-stocked library and other touches, are often cited as factors that make a rehab stay less burdensome and more tolerable.

    Nevertheless, there is a persistent thread of concern about staffing levels. A notable portion of reviews describe the facility as being understaffed in multiple departments, with too few aides, CNAs, or nurses to meet all needs promptly. Phrases like "totally understaffed" and "not enough workers" recur, with families urging others to explore alternative facilities before committing to placement. Even when overall care is praised, reviewers note that more staff would alleviate delays in routine tasks - getting sheets, obtaining medical information, or addressing housekeeping - suggesting that the current staffing levels can affect timely responsiveness and daily comfort.

    Not all experiences align with the abundant praise, and several comments recount troubling incidents. One patient described a therapist forcing their leg to be raised after explicit requests to stop, resulting in heightened pain and a medical concern raised with the surgeon about possible re-injury. Other reviews recount missed call-button responses for elderly or disabled residents, failure to promptly address basic needs like diaper changes or showers, and a general sense that some caregivers were not consistently attentive to the most vulnerable patients. There are also stronger warnings, including a note about a particular staff member described as untrustworthy, underscoring that experiences can vary widely by shift and individual. These episodes underscore the real risk of lapses in care even within a facility that otherwise feels safe and welcoming.

    There is also a stand-out cautionary voice regarding hospice care associated with the Enclave. In that account, the five-day hospice experience was marked by inadequate turning and skin care, culminating in a severe ulcer upon discharge. The reviewer emphasizes the importance of frequent monitoring, repositioning, and proactive skin care, warning families that assuming "if you're not there, everything is fine" is not reliable. This critique highlights the crucial distinction between rehab, nursing, and hospice services within or connected to the Enclave, reminding families to remain vigilant across all phases of care.

    In sum, these reflections depict The Enclave as a facility with many strengths: a clean, comfortable environment; a reputation for friendly, caring staff; well-designed private rooms and appealing amenities; and a generally positive atmosphere for recovery and daily life. At the same time, they reveal substantial concerns about staffing adequacy and occasional lapses in care that can profoundly affect residents' well-being. Families considering placement are advised to weigh the consistently positive experiences and the notable staff dedication against the realities of throughput and resource constraints that can affect timely responses. Regular site visits, direct conversations with multiple care providers, and attention to call-response times and skin-care practices appear essential to ensuring a safe and supportive stay for loved ones at The Enclave.

    Features

    Housing

    • 142 resident community capacity 142 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Antonio International (6 miles away) San Antonio International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Enclave in San Antonio, TX is a premier assisted living community offering a wide range of amenities and care services to enhance the well-being and comfort of its residents. Situated in a convenient location, The Enclave provides easy access to various local amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

    Residents at The Enclave can enjoy a host of amenities designed to promote an active and engaging lifestyle. There is a beauty salon on-site for grooming needs and a fully furnished gaming room for entertainment. The community also offers a fitness room and wellness center to ensure residents can maintain their physical health.

    For those who value their independence but require assistance with daily tasks, The Enclave provides 24-hour supervision and activities of daily living assistance. Trained staff are available round-the-clock to ensure residents receive the support they need when bathing, dressing, or transferring. Medication management services are also provided to help residents stay on top of their medication schedules.

    Dining at The Enclave is a delightful experience with restaurant-style dining offered in the community's spacious dining room. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met. Meal preparation and service is taken care of by the dedicated staff.

    Engaging activities are an integral part of life at The Enclave. Residents can participate in resident-run activities or join scheduled daily activities planned by the community. Fitness programs cater to those looking to stay active while planned day trips provide opportunities for exploration beyond the community.

    Additionally, The Enclave offers convenient transportation arrangements for both non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services make transitioning into the community seamless for new residents. Housekeeping services ensure that living spaces are kept clean and tidy.

    At The Enclave, residents can relax in private bathrooms within their fully furnished apartments or enjoy outdoor space such as gardens for fresh air and relaxation. Other amenities include a computer center, small library, cable or satellite TV, telephone services, and Wi-Fi/high-speed internet for connectivity.

    The Enclave in San Antonio, TX is dedicated to providing exceptional care and ensuring the well-being of its residents. With its array of amenities and comprehensive care services, The Enclave offers a comfortable and supportive environment for seniors seeking assisted living.

    Videos

    Nearby Places of Interest

    Physicians

    • San Antonio Kidney Disease Center (0.3 miles)
    • Neurosurgical Associates (0.3 miles)
    • TruOrtho (0.3 miles)
    • Sonterra Dermatology (0.4 miles)
    • ABCD Pediatrics - Stone Oak (1.2 miles)
    • North Central Federal Clinic (1.4 miles)
    • Pediatric ENT (2.9 miles)

    Cafes

    • Local Coffee (0.4 miles)
    • Starbucks (1.7 miles)
    • Starbucks (5.2 miles)
    • La Media Luna Cafe (5.3 miles)
    • Starbucks (6.8 miles)
    • Starbucks (7.2 miles)
    • Kaffeinated Crepes and Coffee (7.2 miles)

    Places of Worship

    • Northrock Church (0.6 miles)
    • Community Bible Church (1.7 miles)
    • Hope Church (2.4 miles)
    • Abiding Presence Lutheran Church (2.9 miles)
    • Church of Jesus Christ of Latter Day Saints (3.1 miles)
    • Church of Jesus Christ of Latter Day Saints (4.9 miles)
    • St George Episcopal School (6.6 miles)

    Restaurants

    • Little Woodrow's (0.8 miles)
    • Chili's Grill & Bar (1.2 miles)
    • Chama Gaucha Brazilian Steakhouse (1.3 miles)
    • Eggspectation (1.4 miles)
    • Kneaders Bakery & Café (1.9 miles)
    • Whataburger (2 miles)
    • Lupe Tortilla (2.3 miles)

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.2 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (2.8 miles)

    Theaters

    • Regal Northwoods (1.2 miles)
    • Alamo Drafthouse Stone Oak (3.1 miles)
    • Alamo Drafthouse Park North (6.9 miles)
    • Santikos Palladium IMAX (7.3 miles)

    Hospitals

    • Baptist Neighborhood Hospital (4.6 miles)

    Parks

    • Phil Hardberger Park (4.6 miles)
    • Phil Hardberger Dog Park (4.7 miles)
    • Eisenhower Park (5.7 miles)
    • Comanche Lookout Park (7.1 miles)

    Transportation

    • Landmark Aviation (5.5 miles)
    • Skyplace Center (5.7 miles)
    • Southwest Airlines Cargo (6 miles)
    • American Airlines (6.2 miles)
    • San Antonio International Airport (SAT) (6.3 miles)
    • Rental Car Center (6.3 miles)
    • Terminal 1 Arrivals (6.3 miles)

    Frequently Asked Questions

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