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Franklin Park Sonterra in San Antonio, TX

Franklin Park Sonterra is an assisted living community in San Antonio, TX.

Information last verified: December 26, 2025

18323 Sonterra Place, San Antonio, TX 78258

For more information about senior living options: (866) 208-4318

4.4 from 96 reviews

5 stars

73

4 stars

11

3 stars

2

2 stars

2

1 stars

8

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Franklin Park Sonterra Costs & Pricing

Franklin Park Sonterra presents a premium option for residents seeking upscale living, with monthly costs exceeding both Bexar County and the broader Texas averages across all room types. A studio unit at Franklin Park is priced at $4,630, significantly higher than the county's average of $3,708 and Texas's average of $3,758. The one-bedroom apartments follow suit at $5,570, which is markedly above Bexar County's average of $3,506 and slightly above the state's average of $3,761. For those looking for more space, the two-bedroom units are available for $6,420, again surpassing both local and state averages - Bexar County stands at $3,962 and Texas at $4,215. This pricing reflects the enhanced amenities and services that Franklin Park Sonterra offers its residents compared to other options in the area.

Floor plans	Franklin Park Sonterra	Bexar County	Texas
Studio	$4,630	$3,708	$3,758
1 Bedroom	$5,570	$3,506	$3,761
2 Bedrooms	$6,420	$3,962	$4,215

Overall Review of Franklin Park Sonterra

common 16 reviews mention this

Staff support is a big theme

Residents and families repeatedly describe a caring, responsive team that helps them feel supported.

Across many reviews, people highlight staff kindness, attentiveness, and responsiveness to resident needs and family questions. Several comments mention staff being friendly and helpful during move-in or transition, and others describe prompt help when situations come up. Even in critical reviews, there are still mentions that some staff members are caring, even if families felt overall management didn’t match that level.

common 12 reviews mention this

Food and dining earn praise

Dining is consistently described as a strength, with residents and visitors enjoying the food and dining setup.

Many reviewers say they like the food and the overall dining experience, including how meals are served and the variety offered. Some people specifically mention restaurant-style dining and a full-staff restaurant feel, and others call out the dining room as a place they enjoy. A smaller number of reviews mention issues like food quality being inconsistent or meals not matching expectations, but the majority of dining comments are positive.

common 13 reviews mention this

Activities and outings keep people busy

Residents describe frequent activities and outings that help them stay engaged.

Reviewers commonly mention scheduled activities, group games, exercise options, and social events inside the community. Several also describe outings beyond the building, including trips tied to shopping or restaurants, and transportation help for appointments. While one or two reviews want more activity options, the overall tone is that there’s enough going on to keep residents connected.

caveat 4 reviews mention this

Maintenance varies by issue

Maintenance and upkeep responses are not always consistent, with some repairs taking too long.

Some residents and families describe the community as well-kept and clean, but other reviews point to ongoing upkeep problems or delays. Examples include complaints about facility upkeep such as AC or plumbing, and concerns about repairs being delayed or not resolved. There are also contrasting experiences where a repair request (like an awning) was addressed quickly, which shows how the experience can vary depending on the situation.

caveat 3 reviews mention this

Pricing feels high for some families

Cost is a recurring concern, with some families saying it’s above what they expected or could afford.

Several reviews describe the community as very pricey or outside their financial means, even when they liked the facility and services. This lines up with the listed pricing range that sits above county and state benchmarks across unit types. For families comparing options, reviews suggest you may need to weigh the included services and amenities against that higher price point.

caveat 2 reviews mention this

Medication and pharmacy concerns appear

A couple of reviews raise questions about medication handling and the in-house pharmacy process.

While many reviews focus on care in general, a small number specifically mention medication-related problems and concerns about prescription filling and an in-house pharmacy. One reviewer questions whether medication handling was handled correctly, and another asks about issues with prescriptions and the pharmacy setup. These are isolated comments compared with the many positive experiences, but they’re still strong enough to flag as a potential area to clarify during a visit or intake.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

70 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments

Types of Care

Assisted Living
Independent Living
Respite Care
Skilled Nursing Facility

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Party space
Private bathrooms
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
Swimming pool
Swimming pool / hot tub
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

San Antonio International (6 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Guest meals
International cuisine
Low / no sodium
Meals provided
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Vegan

Activities

Activities off-site
Art classes
Catholic services
Community-sponsored activities
Concierge services
Cooking classes
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Jewish services
Live well programs
Other religious services
Planned day trips
Protestant services
Religious services
Resident-run activities
Scheduled daily activities
Visiting chaplain or priest

Languages Spoken

English

Nearby Places of Interest

This part of San Antonio, Texas offers a diverse range of amenities and services that cater to the needs of seniors. The area boasts a variety of restaurants, including Chama Gaucha Brazilian Steakhouse and Eggspectation, providing delicious dining options close by. Additionally, there are several pharmacies in the vicinity such as CVS and Walgreens for convenient access to medications. For medical needs, there are reputable physicians and hospitals nearby, including San Antonio Kidney Disease Center and Baptist Neighborhood Hospital. Seniors can also enjoy recreational activities at parks like Phil Hardberger Park and Eisenhower Park, as well as catch a movie at theaters such as Regal Northwoods or Alamo Drafthouse Stone Oak. With transportation options like rental car centers and the San Antonio International Airport within reach, this area offers convenience and accessibility for seniors looking to settle down in a vibrant community.

Restaurants

Chama Gaucha Brazilian Steakhouse (0.2 miles)
Eggspectation (0.3 miles)
Little Woodrow's (0.9 miles)
Chili's Grill & Bar (2 miles)
Kneaders Bakery & Café (2.3 miles)
Alamo Cafe (3 miles)
Max & Louie's New York Diner (3.3 miles)

Pharmacies

CVS Pharmacy (0.6 miles)
CVS Pharmacy (1.1 miles)
Walgreens (1.2 miles)
Walgreens (1.4 miles)
CVS Pharmacy (2.1 miles)
Walgreens (2.4 miles)
Walgreens (2.6 miles)

Cafes

Local Coffee (1 miles)
Starbucks (2.5 miles)
Starbucks (3.8 miles)
Starbucks (5.4 miles)
Starbucks (5.8 miles)
La Media Luna Cafe (5.8 miles)
Kaffeinated Crepes and Coffee (5.9 miles)

Physicians

San Antonio Kidney Disease Center (1.2 miles)
ABCD Pediatrics - Stone Oak (1.3 miles)
TruOrtho (1.4 miles)
Neurosurgical Associates (1.4 miles)
Pediatric ENT (1.5 miles)
Sonterra Dermatology (1.7 miles)
North Central Federal Clinic (2.4 miles)

Places of Worship

Northrock Church (1.5 miles)
Abiding Presence Lutheran Church (2.8 miles)
Community Bible Church (2.9 miles)
Hope Church (3.6 miles)
Church of Jesus Christ of Latter Day Saints (4.3 miles)
St George Episcopal School (5.7 miles)
Church of Jesus Christ of Latter Day Saints (6.1 miles)

Theaters

Regal Northwoods (2.2 miles)
Alamo Drafthouse Stone Oak (4.4 miles)
Santikos Palladium IMAX (5.9 miles)
Alamo Drafthouse Park North (6.3 miles)

Parks

Phil Hardberger Park (3.6 miles)
Phil Hardberger Dog Park (3.7 miles)
Eisenhower Park (4.4 miles)

Transportation

Landmark Aviation (5.1 miles)
Skyplace Center (5.5 miles)
Southwest Airlines Cargo (5.7 miles)
American Airlines (6 miles)
Rental Car Center (6.1 miles)
San Antonio International Airport (SAT) (6.1 miles)
Terminal 1 Arrivals (6.1 miles)

Hospitals

Baptist Neighborhood Hospital (5.5 miles)

Frequently Asked Questions

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Where is Franklin Park Sonterra?

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