Franklin Park at Sonterra - IL in San Antonio, TX

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  • Interior

    A cozy living and dining area with a mix of modern and classic decor, including a glass dining table, patterned chairs, and an elegant chandelier.

  • Outdoors

    A tranquil garden with a gazebo surrounded by lush greenery and well-manicured hedges.

  • Decor

    An elegant restaurant dining area with neatly arranged tables and chairs.

  • Building

    An image of a residential apartment complex with a landscaped entrance and a sign reading 'Franklin Park'.

  • Architecture

    A serene indoor swimming pool with sunlight streaming through large windows.

  • Trees

    A scenic garden with a gazebo and putting green, surrounded by trees.

  • Lighting

    A spacious room with wooden tables and chairs, featuring warm lighting and elegant furnishings.

  • Garden

    A tranquil patio with arched columns, tables, and chairs overlooking a lush garden.

  • Floor Plan

    A floor plan of an apartment including a bedroom, living room, dining area, and kitchenette.

  • Lobby

    A grand lobby with a sweeping staircase and elegant chandelier.

  • Chandelier

    A chapel interior with rows of chairs, stained glass windows, and chandeliers.

  • Seating

    A cozy cinema room with purple lighting and rows of comfortable seating facing a large screen.

  • Library

    Two seniors reading books in a cozy library setting.

  • Lights

    A beautifully lit building at night, surrounded by trees.

Franklin Park at Sonterra - IL in San Antonio, TX

18323 Sonterra Pl, San Antonio, TX 78258

For more information about senior living options: (844) 490-3973

4.3 from 56 reviews
5 stars
44
4 stars
3
3 stars
1
2 stars
0
1 stars
8

Independent Living

Franklin Park at Sonterra - IL Costs & Pricing

Franklin Park at Sonterra in Illinois presents a competitive pricing structure, especially when compared to both Bexar County and the broader Texas market. For a one-bedroom unit, residents can expect to pay $4,275 per month, which is notably higher than the county average of $3,506 and the state average of $3,761. Similarly, the cost for a two-bedroom apartment stands at $5,090, again exceeding the Bexar County figure of $3,962 and the Texas average of $4,215. This pricing reflects not only the amenities and services offered by Franklin Park at Sonterra but also underscores its positioning within the local housing landscape.

Floor plansFranklin Park at Sonterra - ILBexar CountyTexas
1 Bedroom$4,275$3,506$3,761
2 Bedrooms$5,090$3,962$4,215

Overall Review of Franklin Park at Sonterra - IL

Pros

  • pro The Franklin Park Sonterra community is described as caring, thoughtful, and highly attentive to residents and their families.
  • pro The staff are dedicated, compassionate, friendly, and consistently responsive to residents' needs.
  • pro Residents and staff are welcoming, and the environment feels like home.
  • pro The dining room is beautiful and the food is excellent.
  • pro The community offers a wide range of amenities and activities that keep residents engaged and active.
  • pro The grounds are well maintained and the facilities are clean and well kept.
  • pro Avery is professional, knowledgeable, and goes the extra mile to make moving-in easier.
  • pro Susan and Suzanne are warm, professional, and helpful, making visits and tours a pleasure.
  • pro The apartments are spacious and include desirable features such as in-unit washers/dryers.

Cons

  • pro The grounds and overall upkeep show little pride or care.
  • pro The interior needs upgrading, but management says there's no budget for it.
  • pro The facility is always short-staffed, and systems like AC and plumbing tend to break.
  • pro There were claims that a Covid outbreak was not disclosed and that staff were not paid for time worked.
  • pro There is poor communication among staff and a lack of knowledge about procedures.
  • pro Items and personal belongings have disappeared from residents' apartments with no repercussions.
  • pro A staff member was described as rude and snatching a package from a visitor.
  • pro The facility is not recommended for residents who are not ambulatory or independent.

Review

Franklin Park Sonterra is best suited for active seniors who want an upscale, all-in-one living environment in San Antonio, with strong social vitality and generous amenities. The community clearly targets residents who value a restaurant-grade dining program, a busy calendar of outings and activities, and the reassurance of on-site senior services as needs evolve - from independent living to assisted living. It works well for couples and individuals who prize a welcoming, people-centric atmosphere where staff members are frequently praised for warmth, attentiveness, and the sense that residents are genuinely cared for.

Those assessing alternatives should consider several scenarios. For seniors with heavier medical needs or memory care requirements, Franklin Park Sonterra may still be suitable, but families should scrutinize the level of daily support and the coordination between in-house services and outside providers. For budget-conscious families, the higher price point cited by some reviewers matters, especially when juxtaposed with maintenance gaps or episodic service gaps. And for those who prioritize flawless, consistent facility upkeep and perfectly smooth operations, a few reviews raise questions about grounds maintenance, ongoing repairs, and cross-shift communication - areas where a comparable community might perform more consistently.

The core strengths of Franklin Park Sonterra - superb dining, abundant activities, and a visibly caring staff - often offset the drawbacks raised in a minority of reviews. Residents and families repeatedly highlight flavorful meals, a vibrant dining room, and a calendar packed with social events that keep residents engaged. The setting itself - well-maintained interiors, attractive amenities, and a beautifully appointed campus - contributes to a sense of comfort and pride in the environment. In tandem, the front-line team earns broad praise for approachability and support, and several families commend the move-in experience as smooth and reassuring, particularly noting staff members who guide paperwork and tours with genuine attention.

Yet the cons cited by critics cannot be ignored when making a decision. Maintenance and upkeep appear uneven, with some reviews pointing to aging infrastructure and frequent repairs needed in areas like HVAC and plumbing. Grounds and exterior areas are described as lacking in consistent pride of ownership by some families, and a few accounts signal gaps in communication between shifts and management. A few reviewers flag operational headaches around medications and in-house pharmacy logistics, and a notable remark about a theft incident underscores the importance of ongoing attention to resident security and inventory. These issues, while not universal, suggest that reliability and back-office coordination should be confirmed before committing.

On balance, Franklin Park Sonterra delivers a compelling package for those who want a lively, polished senior living experience with rich amenities and a strong sense of community. The advantages - excellent food, generous programming, accessible transportation, housekeeping, and a consistently friendly staff - often outweigh the occasional maintenance hiccup or service disconnect. For families prioritizing social engagement, a resort-like atmosphere, and hands-on, personable care, this community offers substantial value and satisfaction. It remains a best-fit option for residents who can advocate for their needs and who are willing to invest in a premier living environment that rewards daily participation and connection.

In the end, the decision rests on fit and expectations. If independence is strong but the family seeks predictable, high-touch day-to-day care within a deluxe setting, Franklin Park Sonterra stands out as a top-tier choice. If the priority is ultra-stable operations with minimal maintenance concerns, or if the budget must stretch tighter without concession to amenities, alternatives may be worth a closer look. The strongest guidance is to schedule a tour, interrogate the in-house care and pharmacy arrangements, ask about maintenance response times, and request current resident references. For those who want a vibrant community where staff genuinely knows residents by name and meals regularly impress, Avery, Olivia, Susan, and the broader team are consistently highlighted as a meaningful plus.

Features

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Garden view Garden viewGarden views are important for seniors as they provide natural beauty and tranquility, promoting relaxation and overall well-being. Access to green spaces can also encourage outdoor activity and socialization, enhancing physical and mental health.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private patio, deck, or balcony Private patio, deck, or balconyHaving a private patio, deck, or balcony is crucial for seniors living in a retirement community as it provides them with access to fresh air, natural light, and the outdoors without having to leave their home. This outdoor space can promote physical activity, mental well-being, and socialization opportunities for seniors, contributing to an overall improved quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (6 miles away) San Antonio International (6 miles away)

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Vegan VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Bible study group Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Jewish services Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
  • Mormon/LDS services Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging.
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Visiting Rabbi Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

Franklin Park at Sonterra - IL in San Antonio, TX is a vibrant and luxurious assisted living community that offers a wide range of amenities and services to its residents. Situated in a peaceful neighborhood, the community provides a comfortable and welcoming environment for seniors seeking assistance with daily living activities.

Residents at Franklin Park at Sonterra can enjoy a variety of on-site activities to stay engaged and entertained, including cooking classes, Bible study groups, devotional activities, and more. The community also offers access to off-site devotional services for different religious denominations. With indoor and outdoor common areas, residents have plenty of space to socialize and relax.

The well-appointed apartments at Franklin Park at Sonterra feature full kitchens, private patios or balconies with garden views, air conditioning, cable or satellite TV, and Wi-Fi/high-speed internet connectivity. The ground floor units are designed to be wheelchair accessible and offer handicap accessible showers for added convenience.

Dining at Franklin Park at Sonterra is an exceptional experience with restaurant-style dining offering international cuisine prepared by professional chefs. Residents can choose from a variety of delicious meals provided throughout the day. Vegan and vegetarian options are available to accommodate specific dietary preferences.

In close proximity to the community are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This ensures that residents have easy access to various conveniences outside the community.

With its comprehensive amenities and services combined with its convenient location near essential facilities in San Antonio, Franklin Park at Sonterra - IL provides an engaging and supportive environment for seniors looking for assisted living options in the area.

Nearby Places of Interest

Located in the northern part of San Antonio, Texas, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With several reputable restaurants nearby such as Chama Gaucha Brazilian Steakhouse and Eggspectation, residents can enjoy dining options close to home. The availability of pharmacies like CVS and Walgreens ensures easy access to medications and healthcare necessities. Additionally, there are quality healthcare facilities within a short distance, including North Central Federal Clinic and Baptist Neighborhood Hospital. For leisure activities, seniors can visit theaters like Regal Northwoods or enjoy the serene surroundings of parks such as Phil Hardberger Park. Convenient transportation options through San Antonio International Airport and rental car centers further enhance accessibility for seniors in this area. Overall, this neighborhood provides a balanced blend of dining, healthcare, entertainment, and transportation options suitable for senior living.

Restaurants

  • Chama Gaucha Brazilian Steakhouse (0.1 miles)
  • Eggspectation (0.2 miles)
  • Little Woodrow's (0.8 miles)
  • Chili's Grill & Bar (1.9 miles)
  • Kneaders Bakery & Café (2.3 miles)
  • Alamo Cafe (3 miles)
  • Whataburger (3.2 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)

Cafes

  • Local Coffee (0.9 miles)
  • Starbucks (2.4 miles)
  • Starbucks (3.9 miles)
  • Starbucks (5.5 miles)
  • La Media Luna Cafe (5.8 miles)
  • Starbucks (5.9 miles)
  • Kaffeinated Crepes and Coffee (5.9 miles)

Physicians

  • San Antonio Kidney Disease Center (1.1 miles)
  • ABCD Pediatrics - Stone Oak (1.3 miles)
  • TruOrtho (1.3 miles)
  • Neurosurgical Associates (1.3 miles)
  • Pediatric ENT (1.6 miles)
  • Sonterra Dermatology (1.6 miles)
  • North Central Federal Clinic (2.3 miles)

Places of Worship

  • Northrock Church (1.4 miles)
  • Abiding Presence Lutheran Church (2.8 miles)
  • Community Bible Church (2.8 miles)
  • Hope Church (3.6 miles)
  • Church of Jesus Christ of Latter Day Saints (4.2 miles)
  • St George Episcopal School (5.7 miles)
  • Church of Jesus Christ of Latter Day Saints (6 miles)

Theaters

  • Regal Northwoods (2.1 miles)
  • Alamo Drafthouse Stone Oak (4.3 miles)
  • Santikos Palladium IMAX (6 miles)
  • Alamo Drafthouse Park North (6.3 miles)

Parks

  • Phil Hardberger Park (3.6 miles)
  • Phil Hardberger Dog Park (3.7 miles)
  • Eisenhower Park (4.5 miles)

Transportation

  • Landmark Aviation (5.1 miles)
  • Skyplace Center (5.5 miles)
  • Southwest Airlines Cargo (5.6 miles)
  • American Airlines (5.9 miles)
  • Rental Car Center (6 miles)
  • San Antonio International Airport (SAT) (6 miles)
  • Terminal 1 Arrivals (6.1 miles)

Hospitals

  • Baptist Neighborhood Hospital (5.5 miles)

Frequently Asked Questions

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