Franklin Park at Sonterra - IL in San Antonio, TX

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  • Interior

    A cozy living and dining area with a mix of modern and classic decor, including a glass dining table, patterned chairs, and an elegant chandelier.

  • Outdoors

    A tranquil garden with a gazebo surrounded by lush greenery and well-manicured hedges.

  • Decor

    An elegant restaurant dining area with neatly arranged tables and chairs.

  • Building

    An image of a residential apartment complex with a landscaped entrance and a sign reading 'Franklin Park'.

  • Architecture

    A serene indoor swimming pool with sunlight streaming through large windows.

  • Trees

    A scenic garden with a gazebo and putting green, surrounded by trees.

  • Lighting

    A spacious room with wooden tables and chairs, featuring warm lighting and elegant furnishings.

  • Garden

    A tranquil patio with arched columns, tables, and chairs overlooking a lush garden.

  • Floor Plan

    A floor plan of an apartment including a bedroom, living room, dining area, and kitchenette.

  • Lobby

    A grand lobby with a sweeping staircase and elegant chandelier.

  • Chandelier

    A chapel interior with rows of chairs, stained glass windows, and chandeliers.

  • Seating

    A cozy cinema room with purple lighting and rows of comfortable seating facing a large screen.

  • Library

    Two seniors reading books in a cozy library setting.

  • Lights

    A beautifully lit building at night, surrounded by trees.

Franklin Park at Sonterra - IL in San Antonio, TX

Franklin Park at Sonterra - IL is an independent living community in San Antonio, TX.

Information last verified:

18323 Sonterra Pl, San Antonio, TX 78258

For more information about senior living options: (866) 208-4318

4.4 from 65 reviews
5 stars
53
4 stars
3
3 stars
1
2 stars
0
1 stars
8

Franklin Park at Sonterra - IL Costs & Pricing

Franklin Park at Sonterra in Illinois presents a competitive pricing structure, especially when compared to both Bexar County and the broader Texas market. For a one-bedroom unit, residents can expect to pay $4,275 per month, which is notably higher than the county average of $3,506 and the state average of $3,761. Similarly, the cost for a two-bedroom apartment stands at $5,090, again exceeding the Bexar County figure of $3,962 and the Texas average of $4,215. This pricing reflects not only the amenities and services offered by Franklin Park at Sonterra but also underscores its positioning within the local housing landscape.

Floor plansFranklin Park at Sonterra - ILBexar CountyTexas
1 Bedroom$4,275$3,506$3,761
2 Bedrooms$5,090$3,962$4,215

Overall Review of Franklin Park at Sonterra - IL

differentiator 10 reviews mention this

Dining is repeatedly praised

Meals and the dining experience are consistently described as a highlight.

Residents and families frequently mention the quality of the food, describing it as impressive and “fine dining”-level during meals and lunches. Several reviews also call out the dining atmosphere itself, including a dining room people enjoy. The community offers restaurant-style dining along with room service and guest meals, which lines up with the way residents talk about eating here.

common 20 reviews mention this

Staff warmth and responsiveness

Many reviews describe staff who are friendly, caring, and responsive.

A large share of reviews emphasize how welcoming the staff feel on arrival and how helpful they are with day-to-day needs. Families also describe staff as attentive to concerns and willing to help, including when coordinating paperwork during move-in. Residents and families also mention that caregivers treat people with kindness, and the community provides staff members who support daily living in independent and assisted living settings.

common 12 reviews mention this

Activities keep residents engaged

Residents frequently mention having plenty to do.

Reviews describe a steady schedule of activities, with people using the options to stay engaged and social. Several comments also note outings beyond the campus, as well as religious and group activities that support community life. The community lists on-site and off-site activities, plus a broad range of devotional and faith services, which matches what residents describe.

common 6 reviews mention this

Cleanliness and maintained spaces

Multiple reviews praise the facility’s cleanliness and upkeep.

Some residents and visitors describe the community as clean, well cared for, and pleasant to be in, including remarks about how it looks and smells. A few reviews also call the campus or grounds beautiful and maintained. At the same time, there are also critiques from other residents about the upkeep needing improvement, so conditions may vary depending on what reviewers focused on.

caveat 2 reviews mention this

Pricing feels high versus options

Some families say the community is priced higher than alternatives.

While others describe the value they received, at least a couple of reviews flag that Franklin Park can be more expensive than other communities they toured. The pricing range also sits above county and state benchmarks for both 1-bedroom and 2-bedroom units, which supports why some shoppers may compare and feel it is costlier.

caveat 2 reviews mention this

Repairs and staffing draw criticism

Some residents report issues with maintenance and staffing consistency.

A few reviews describe problems that they felt were not addressed quickly, including items related to the facility and the comfort of apartments. One review also mentions being short-staffed and having things break. There are also positive comments about maintenance and prompt fixes in other reviews, but these complaints show there can be gaps when it comes to follow-through.

caveat 2 reviews mention this

Concerns about medications and pharmacy

A couple of reviews raise concerns about medication handling.

Some negative reviews question how medication needs are handled, including prescription filling and an in-house pharmacy. One review specifically asks whether others experienced medication issues and prescription-related problems. Because these comments focus on medications, they stand out as a caution for families who want confidence in medication processes.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Independent Living Independent Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Full kitchen Full kitchen
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Indoor common areas Indoor common areas
  • Outdoor common areas Outdoor common areas
  • Private patio, deck, or balcony Private patio, deck, or balcony
  • Respite or short term stays offered Respite or short term stays offered
  • Swimming pool / hot tub Swimming pool / hot tub
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • San Antonio International (6 miles away) San Antonio International (6 miles away)

Dining

  • Guest meals Guest meals
  • International cuisine International cuisine
  • Meals provided Meals provided
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Cooking classes Cooking classes
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Jewish services Jewish services
  • Mormon/LDS services Mormon/LDS services
  • Other religious services Other religious services
  • Protestant services Protestant services
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest

Nearby Places of Interest

Located in the northern part of San Antonio, Texas, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With several reputable restaurants nearby such as Chama Gaucha Brazilian Steakhouse and Eggspectation, residents can enjoy dining options close to home. The availability of pharmacies like CVS and Walgreens ensures easy access to medications and healthcare necessities. Additionally, there are quality healthcare facilities within a short distance, including North Central Federal Clinic and Baptist Neighborhood Hospital. For leisure activities, seniors can visit theaters like Regal Northwoods or enjoy the serene surroundings of parks such as Phil Hardberger Park. Convenient transportation options through San Antonio International Airport and rental car centers further enhance accessibility for seniors in this area. Overall, this neighborhood provides a balanced blend of dining, healthcare, entertainment, and transportation options suitable for senior living.

Restaurants

  • Chama Gaucha Brazilian Steakhouse (0.1 miles)
  • Eggspectation (0.2 miles)
  • Little Woodrow's (0.8 miles)
  • Chili's Grill & Bar (1.9 miles)
  • Kneaders Bakery & Café (2.3 miles)
  • Alamo Cafe (3 miles)
  • Whataburger (3.2 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)

Cafes

  • Local Coffee (0.9 miles)
  • Starbucks (2.4 miles)
  • Starbucks (3.9 miles)
  • Starbucks (5.5 miles)
  • La Media Luna Cafe (5.8 miles)
  • Starbucks (5.9 miles)
  • Kaffeinated Crepes and Coffee (5.9 miles)

Physicians

  • San Antonio Kidney Disease Center (1.1 miles)
  • ABCD Pediatrics - Stone Oak (1.3 miles)
  • TruOrtho (1.3 miles)
  • Neurosurgical Associates (1.3 miles)
  • Pediatric ENT (1.6 miles)
  • Sonterra Dermatology (1.6 miles)
  • North Central Federal Clinic (2.3 miles)

Places of Worship

  • Northrock Church (1.4 miles)
  • Abiding Presence Lutheran Church (2.8 miles)
  • Community Bible Church (2.8 miles)
  • Hope Church (3.6 miles)
  • Church of Jesus Christ of Latter Day Saints (4.2 miles)
  • St George Episcopal School (5.7 miles)
  • Church of Jesus Christ of Latter Day Saints (6 miles)

Theaters

  • Regal Northwoods (2.1 miles)
  • Alamo Drafthouse Stone Oak (4.3 miles)
  • Santikos Palladium IMAX (6 miles)
  • Alamo Drafthouse Park North (6.3 miles)

Parks

  • Phil Hardberger Park (3.6 miles)
  • Phil Hardberger Dog Park (3.7 miles)
  • Eisenhower Park (4.5 miles)

Transportation

  • Landmark Aviation (5.1 miles)
  • Skyplace Center (5.5 miles)
  • Southwest Airlines Cargo (5.6 miles)
  • American Airlines (5.9 miles)
  • Rental Car Center (6 miles)
  • San Antonio International Airport (SAT) (6 miles)
  • Terminal 1 Arrivals (6.1 miles)

Hospitals

  • Baptist Neighborhood Hospital (5.5 miles)

Frequently Asked Questions

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