The Village At Richardson

Pros

• Many of the staff do a good job in providing care for residents.
• The facility offers activities for residents, promoting engagement and socialization.
• One reviewer found the large room provided for recuperation to be beneficial for exercise and recovery.
• A recent resident noted that while the facility is older, they believed it was very nice overall.

Cons

• The facility is old and run down, with dirty rooms and peeling paint.
• Residents experience long wait times for assistance, often feeling neglected and soiled.
• The bathrooms do not accommodate wheelchairs, making it difficult for residents to access basic facilities.
• The management provides misleading information about the facility's conditions, presenting it as more appealing than it truly is.
• Staff members appear unresponsive and indifferent when residents need help, often avoiding interaction.
• The carpets are soiled and emit unpleasant odors, contributing to the overall filthy environment.
• New ownership shows little concern for improving the conditions of the facility.
• There are frequent excuses for why necessary tasks or maintenance are not completed.

Review

The condition of the Arapaho facility, previously known as The Village, has come under intense scrutiny from various reviews highlighting a range of disturbing issues. Many have expressed profound disappointment regarding the overall upkeep and cleanliness of the premises. It is noted that not only is the facility old and rundown, but it also suffers from severe neglect in terms of vital repairs and maintenance. Reviews detail filthy carpets that are past their prime and reek of unpleasant odors, as well as peeling paint on the walls that further detracts from what should be a safe and sanitary environment for residents. Complaints about outdated furniture, including old beds, dominate many accounts, painting a grim picture of living conditions that do not seem to meet basic standards.

Another major concern raised in these reviews pertains to staffing levels within the facility. Numerous reviewers have voiced frustrations over what they perceive to be chronic understaffing at Arapaho. Family members often receive calls from residents who report long waits for assistance when help is needed, resulting in distressing situations where they remain soiled for extended periods of time. While some staff do appear to care about their roles and provide good service when available, the overwhelming sentiment suggests a pervasive issue with responsiveness and adequate support for residents who are vulnerable and require attentive care.

Furthermore, structural deficiencies heighten concerns over resident comfort and safety. Specific complaints highlight that bathrooms fail to adequately accommodate wheelchair access, which raises questions about accessibility for those with mobility impairments. This lack of attention to fundamental design aspects is alarming for families considering facilities like Arapaho for their loved ones' ongoing care needs. Many reviewers express bewilderment at how such inadequacies can persist in an industry entrusted with caring for society's most vulnerable populations.

Adding another layer to the conversation about care quality is criticism directed toward management practices within the facility. Reviewers frequently mentioned a sense of indifference from new ownership regarding conditions at Arapaho. Some felt misled by promotional materials suggesting a higher standard of living than what reality presents—often likening it more closely to “the Taj Mahal” than its actual state; this discrepancy fosters distrust among families choosing long-term care options for their relatives. In light of these observations, there seems to be a general consensus that profit motives may take precedence over genuine concern for resident wellbeing.

Despite significant criticisms outlined by numerous reviews, there remain pockets of positive feedback specifically aimed at individual staff members who shine amidst systemic challenges faced by Arapaho. Some reviewers commend certain employees as being helpful or dedicated despite facing overwhelming obstacles due to insufficient staffing or resources—this illustrates that while some areas need urgent attention or reform, compassionate individuals continue striving to make a difference under difficult working conditions.

For families grappling with decisions regarding placement in long-term care facilities like Arapaho, frequent visitation appears critically important according to shared experiences therein. The necessity arises particularly given reported lapses in aid during moments when assistance is essential; regular visits could serve as both reassurance and advocacy on behalf of loved ones navigating day-to-day life within such environments characterized by inadequate resources coupled with questionable management oversight—a combination prompting substantial concern among current residents’ families alike.

Overall, while some experiences reflect potential positivity surrounding recovery opportunities offered at Arapaho—particularly concerning short-term respite—it becomes apparent that it may fall short if considered as an enduring residence solution for seniors seeking stable homes amid declining operational standards needing immediate redress across multiple facets ranging from hygiene practices through staff allocation ratios shaping quality outcomes critical to ensuring dignity remains preserved during vulnerable stages encountered later in life.

Restaurants

• Guitars & Growlers (0.8 miles)
• Torchy’S Tacos (1.3 miles)
• Pappasito's Cantina (1.5 miles)
• Waffle O’licious (2.6 miles)
• Rodeo Goat (3.2 miles)
• Chick-Fil-A (3.2 miles)
• McDonald's (3.3 miles)

Transportation

• Arapaho Center Station (1 miles)
• Park Lane Station (6.6 miles)

Theaters

• Alamo Drafthouse Cinema (1.1 miles)
• Alamo Drafthouse Lake Highlands (6.8 miles)
• AMC Theater Northpark (7 miles)

Physicians

• Eye Care Associates (1.5 miles)
• Eminent Medical Center (2.5 miles)
• The ENT & Allergy Centers of Texas (4.1 miles)
• Baylor Medical Plaza (4.7 miles)
• Elizabeth Jekot Breast Imaging Center (5.1 miles)
• Plano Orthopedic & Sports Medicine Center (5.2 miles)
• Dhat (6.1 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.8 miles)

Places of Worship

• Episcopal Church Of The Transfiguration (3.2 miles)
• Shiloh Missionary Baptist Church (4.2 miles)
• Preston Hollow Presbyterian Church (6.9 miles)

Cafes

• Mimi's Star Cafe (4.4 miles)
• Starbucks (5.1 miles)
• Red Truck Cafe (5.4 miles)
• Starbucks (6.1 miles)
• Mozart Bakery (6.4 miles)
• Starbucks (6.7 miles)
• Starbucks (7 miles)

Hospitals

• The Heart Hospital Baylor Plano (4.5 miles)
• Texas Health Presbyterian Hospital Dallas (6 miles)

Parks

• Addison Circle Park (5 miles)
• Russell Creek Park (5.6 miles)
• Memorial Park (6.4 miles)
• R.P Brooks Park (6.4 miles)
• Hoblitzelle Park (7.2 miles)