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Arbor Hills Memory Care in Plano, TX

Arbor Hills Memory Care is a memory care community in Plano, TX.

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Arbor Hills Memory Care in Plano, TX

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  • Interior

    A cozy living room with warm lighting, featuring a fireplace and comfortable furniture.
  • Decor

    A well-lit meeting room with tables and chairs, featuring wall decorations and large windows.
  • Living Room

    A cozy interior space featuring a round table with chairs, a piano, and tasteful decor.
  • Building

    Illuminated building entrance at dusk with stone architecture.
  • Architecture

    A stone building entrance illuminated by lights during the evening.
  • Bedroom

    A cozy bedroom with comfortable seating, a bed with colorful bedding, and large windows allowing natural light.
  • Trees

    A beautiful garden with colorful flowers and patio furniture in front of a house with a brick exterior.
  • Windows

    A cozy patio with wicker furniture and a beautifully landscaped garden in the background.
  • Dining

    A beautifully decorated dining room featuring a wooden table, chairs, and a floral centerpiece.
  • Landscaping

    A beautiful outdoor patio area with seating and a pergola, surrounded by a landscaped garden under a clear blue sky.
  • Lighting

    A cozy interior with a seating area surrounded by an eclectic collection of framed artwork on the walls.
  • Garden

    A sunny courtyard with a pergola, garden, and outdoor seating.
  • Artwork

    A cozy living room with wooden floors, adorned with framed artwork and photos on the walls, featuring comfortable seating and decorative plants.
  • Seating Area

    A cozy living room with a fireplace and comfortable seating.

2625 W. Plano Parkway, Plano, TX 75075

To contact a resident: (972) 509-8905

For more information about senior living options: (866) 208-4318

4.7 from 101 reviews
5 stars
89
4 stars
6
3 stars
1
2 stars
1
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2022Top 5% Senior Living Community in 2024

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Arbor Hills Memory Care Costs & Pricing

Arbor Hills Memory Care presents a range of pricing that reflects its commitment to providing quality care in a vibrant community setting. For semi-private rooms, residents can expect to pay $5,500 per month, which notably exceeds the average costs found in Collin County at $3,950 and across Texas at $3,680. This difference underscores Arbor Hills' specialized services and amenities tailored to memory care. For those opting for a studio, the monthly fee is set at $7,300, again higher than the local average of $4,225 and the state benchmark of $3,758. While Arbor Hills' rates are on the higher end of the spectrum, they are indicative of enhanced care quality and personalized attention that families seek for their loved ones in memory support environments.

Floor plansArbor Hills Memory CareCollin CountyTexas
Semi-Private$5,500$3,950$3,680
Studio$7,300$4,225$3,758

Overall Review of Arbor Hills Memory Care

common 70 reviews mention this

Staff care and communication stand out

Residents and families repeatedly describe attentive, compassionate staff and responsive communication.

Across the reviews, families emphasize that the staff shows care, patience, and respect, including during difficult transitions. Many reviewers also mention that leadership and nurses communicate updates promptly and follow through on concerns. Several residents are described as engaged and supported day to day, with families feeling comfortable visiting and staying involved. A small set of reviews, however, describes understaffing and turnover concerns that can affect day-to-day assistance.

common 30 reviews mention this

Memory care activities keep residents engaged

Residents are kept busy with frequent activities and resident-involved programming.

Many reviews highlight scheduled daily activities, outings, and small-group or personalized engagement, often tied to residents’ interests and abilities. Families describe seeing residents participate more than expected, including crafts and group activities, and staying socially connected. The community’s focus on structured programming is also reflected in residents’ dining routines and common-area time. A few reviewers contrast this with staffing gaps that can limit consistency, but most describe ongoing engagement as a positive part of the experience.

common 18 reviews mention this

Food and dining are a consistent plus

Food quality and dining experiences come up often in family feedback.

Several reviews specifically call out that the food is good and that residents enjoy dining with others. Families also describe staff support around meals and comfort details like meal routines. The community offers restaurant-style dining and room service, which aligns with the way residents and families talk about meals and service. Some reviews mention concerns with care and monitoring overall, but dining is still frequently singled out as a strength when daily life is described positively.

  • A cozy dining area with a round table, upholstered chairs, and decorative elements.
  • A cozy dining room with a large wooden table, chairs, and elegant decor.
  • Elegant dining area with well-arranged tables, chairs, and chandeliers.
caveat 6 reviews mention this

Memory care staffing and cleanliness concerns

A minority of reviews raise concerns about staffing levels, turnover, and cleanliness.

While most reviews describe a clean, well-kept environment, a small number of reviewers describe problems over time, including understaffing during weekends and a lack of regular assistance. Those same reviews also describe issues with housekeeping and room or shower cleanliness, plus management responsiveness. Other reviewers acknowledge periods of staffing changes and turnover, but say things improved under new leadership. Together, the feedback suggests most families had strong experiences, but a few reported gaps severe enough to change their plans.

caveat 4 reviews mention this

Higher-than-others pricing is noted

Some families say the cost is higher than other memory care options they considered.

A few reviews explicitly compare the pricing to other memory care facilities and say it’s higher. In those cases, families often add that they felt the care experience justified the premium, while others mention affordability concerns in connection with service consistency. The community’s price range spans both semi-private and studio options, which helps explain why families may see different sticker shock depending on unit type. Overall, pricing is mentioned less often than care and activities, but it is a recurring consideration for some.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 69 resident community capacity 69 resident community capacity

Types of Care

  • Memory Care Memory Care
  • Respite Care Respite Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Dallas Love (13 miles away) Dallas Love (13 miles away)
  • Dallas-Fort Worth International (19 miles away) Dallas-Fort Worth International (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs

Activities

  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Jewish services Jewish services
  • Karaoke Karaoke
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wine tasting Wine tasting

Nearby Places of Interest

This part of Plano, Texas, offers a variety of amenities and services that cater to the needs of seniors. With several physicians' offices, hospitals, pharmacies, and places of worship nearby, residents can easily access essential healthcare services and spiritual support. The area also provides a selection of dining options ranging from casual spots like Sonic Drive-In and Torchy's Tacos to more upscale establishments like Rodeo Goat and Vickery Park. Additionally, there are cafes such as Red Truck Cafe and Mozart Bakery for leisurely meals or coffee outings. For recreational activities, residents can enjoy the parks like Memorial Park and Arbor Hills Nature Preserve for outdoor relaxation. Transportation options are available with the Arapaho Center Station nearby for convenient travel. Overall, this part of Plano offers a well-rounded community with convenient access to essential services that make it an ideal choice for senior living.

Physicians

  • Eminent Medical Center (0.9 miles)
  • The ENT & Allergy Centers of Texas (1.6 miles)
  • Eye Care Associates (2.2 miles)
  • Plano Orthopedic & Sports Medicine Center (3.6 miles)
  • Dhat (3.6 miles)
  • Elizabeth Jekot Breast Imaging Center (4.9 miles)
  • Dallas Associated Dermatologists (5.2 miles)

Restaurants

  • Sonic Drive-In (1.1 miles)
  • Rodeo Goat (1.6 miles)
  • Guitars & Growlers (2.2 miles)
  • Braum's (2.4 miles)
  • King Buffet (2.5 miles)
  • Torchy’S Tacos (2.6 miles)
  • Vickery Park (2.7 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.5 miles)

Places of Worship

  • Shiloh Missionary Baptist Church (2.6 miles)
  • Chase Oaks Church (5 miles)
  • Episcopal Church Of The Transfiguration (5.2 miles)
  • Prestonwood Baptist Church (5.7 miles)

Hospitals

  • The Heart Hospital Baylor Plano (2.6 miles)
  • Texas Health Presbyterian Hospital Plano (5.8 miles)

Cafes

  • Red Truck Cafe (2.8 miles)
  • Mimi's Star Cafe (2.9 miles)
  • Mozart Bakery (3.5 miles)
  • Starbucks (5 miles)
  • Starbucks (6.7 miles)

Transportation

  • Arapaho Center Station (3.4 miles)

Parks

  • Memorial Park (3.4 miles)
  • Russell Creek Park (3.5 miles)
  • Hoblitzelle Park (4.3 miles)
  • Windhaven Meadows Park (5 miles)
  • Addison Circle Park (5.7 miles)
  • Coyote Creek Park (6.1 miles)
  • Arbor Hills Nature Preserve (6.6 miles)

Theaters

  • Alamo Drafthouse Cinema (4.1 miles)
  • Cinemark Holdings (5.3 miles)
  • Cinemark (5.5 miles)

Frequently Asked Questions

How much does it cost to live at Arbor Hills Memory Care in Plano, TX?
Where is Arbor Hills Memory Care?
Does Arbor Hills Memory Care provide care for residents with dementia or Alzheimer's disease?
What photos are available for Arbor Hills Memory Care in Plano, Texas?

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    The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.

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