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4.2 from 42 reviews
5 stars
22
4 stars
11
3 stars
5
2 stars
2
1 stars
2
Overall Review of Highland Springs
differentiator13 reviews mention this
Continuing care on site
Residents describe on-site care options that go beyond independent living.
Multiple residents and family members point out that the community supports higher levels of care on the same campus, including memory care and rehab/skilled nursing. Several reviews describe experiences in memory care and note physician involvement and nursing support as part of day-to-day care. Others mention choosing the community specifically for doctor care and for the ability to move to the right level as needs change.
common17 reviews mention this
Dining is a consistent highlight
Dining is consistently described as high quality with variety.
Food comes up repeatedly as a positive, with residents mentioning chef-created meals, multiple dining options, and meals across the day. Some reviews emphasize variety and that the meals are both enjoyable and healthy. Not every reviewer is fully positive, though—at least a couple describe cafeteria-style or grill-type service during a visit.
caveat6 reviews mention this
Large campus layout feels spread out
The campus layout can feel spread out and slow to move between areas.
One reviewer says they liked the central eating setup but disliked how much walking was needed because rooms and areas are spread across multiple buildings. Others describe the facility as more like a big dorm with long hallways, or mention being in separate buildings depending on level of care. Even positive dining and tours still come with comments about the size of the complex and waits at dinner time.
caveat4 reviews mention this
Pricing is a recurring complaint
Several families feel the overall costs don’t match the value they expected.
Pricing comes up as a drawback in multiple reviews, including comments that the community is over-priced compared with other Dallas-area options. At least one family describes major increases in costs tied to additional care needs and concerns about limits on what can be charged. Others echo the theme with concerns about assisted living affordability and about whether moving into an older unit felt fair.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
51 resident community capacity
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Swimming pool
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Dallas Love (11 miles away)
Dallas-Fort Worth International (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Physicians
Eminent Medical Center (0.5 miles)
Eye Care Associates (1.1 miles)
The ENT & Allergy Centers of Texas (1.8 miles)
Plano Orthopedic & Sports Medicine Center (2.9 miles)
Dhat (3.6 miles)
Touchstone Imaging Plano (5.4 miles)
Dallas Associated Dermatologists (5.6 miles)
Pharmacies
CVS Pharmacy (1.7 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.6 miles)
Walgreens (2.8 miles)
CVS Pharmacy (3.7 miles)
CVS Pharmacy (3.8 miles)
CVS Pharmacy (3.9 miles)
Restaurants
Guitars & Growlers (1.8 miles)
Lekka (2.2 miles)
Sonic Drive-In (2.4 miles)
Torchy’S Tacos (2.7 miles)
Rodeo Goat (2.8 miles)
Eddie's Diner (3.7 miles)
Braum's (3.7 miles)
Hospitals
The Heart Hospital Baylor Plano (2.1 miles)
Texas Health Presbyterian Hospital Plano (5.4 miles)
Highland Springs' comprehensive memory care services are designed to address the unique challenges faced by residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that individuals maintain personal hygiene and dignity, while meal preparation and service cater to dietary needs, promoting both nutrition and enjoyment of food. Medication management helps residents adhere to their prescribed regimens, reducing the risk of confusion or complications related to medication mismanagement. Support with activities of daily living, such as transfers, ensures safety and mobility for those who may struggle with these tasks, fostering independence within a secure environment. The provision of 24-hour supervision guarantees constant monitoring for safety and support, while mental wellness programs engage residents cognitively and emotionally, enhancing overall well-being. Together, these features create a nurturing atmosphere that allows residents to thrive despite the challenges posed by memory impairment.
Highland Springs on seniors.fyi includes 11 photos including images showing interior, decor, dining, bedroom, living room, windows, artwork, lights, and more.
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The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.
The article emphasizes the significance of establishing a power of attorney for elderly parents to enable an agent to make decisions on their behalf regarding health and finances, especially during cognitive or physical decline. It outlines various types of power of attorney, the importance of consulting legal professionals, and the responsibilities and challenges faced by agents, while also discussing alternatives and common misconceptions.
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
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51 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Independent Living
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Swimming pool
Telephone
Wellness center
Wi-Fi/high-speed internet available
Dallas Love (11 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Clean, well-maintained memory-care community with attentive staff and engaging activities.
Medications Associated with Dementia Risk: A Comprehensive Overview
Guiding Your Journey: Understanding Power of Attorney for Elderly Parents
22 Remarkable Caregiver Support Groups Available Online and In-Person
