Highland Springs

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  • Interior

    A modern living room with an adjoining dining area, featuring cozy furniture and stylish decor.

  • Decor

    A cozy living room with a white sofa, wooden coffee table, orange curtains, and decorative cushions.

  • Living Room

    A cozy living room with comfortable seating, large windows letting in natural light, and tasteful decor.

  • Bedroom

    A cozy bedroom with a neatly made bed, decorative pillows, and two lamps providing warm lighting.

  • Windows

    A modern dining room with a fireplace and large windows.

  • Dining

    A spacious dining area with neatly arranged tables and chairs, well-lit with overhead lighting.

  • Kitchen

    A modern kitchen featuring an island with a granite countertop, sink, and pendant lighting, adjacent to an open dining area.

  • Artwork

    A cozy living room featuring a beige sofa with blue throw pillows, two matching armchairs, a wooden coffee table, and decorative artwork on the walls.

Highland Springs

8000 Frankford Road, Dallas, TX 75252

For more information about senior living options: (844) 490-3973

4.2 from 42 reviews
5 stars
22
4 stars
11
3 stars
5
2 stars
2
1 stars
2

Assisted Living Continuing Care Retirement Community(CCRC) Independent Living Memory Care Skilled Nursing Facility

Overall Review of Highland Springs

Pros

  • pro Highland Springs is a beautiful and elegant community, akin to an expensive hotel, providing a pleasant atmosphere for residents.
  • pro The facility offers an impressive variety of activities and amenities, including dining options, fitness facilities, and social events, ensuring residents have plenty to engage with.
  • pro Staff members are described as courteous, knowledgeable, and focused on customer service, contributing to a friendly environment for residents.
  • pro The food is consistently praised for being delicious and well-prepared, with a wide selection of healthy meal choices available.
  • pro Highland Springs features comprehensive medical care options on-site, including physicians and a wellness center designed to support residents' health needs.
  • pro Residents appreciate the large apartments and various room layouts available to accommodate different preferences.
  • pro The community encourages socialization through organized activities like music therapy, games, and outings in the scenic surroundings.
  • pro Monthly Town Hall meetings keep residents informed about programs and allow them to provide input for enhancing their living experience.
  • pro The security measures and emergency services in place contribute to a safe living environment for all residents.
  • pro Many families express satisfaction with the care provided in specialized units like memory care, noting prompt responses during critical health situations.

Cons

  • pro The amount of walking required to get between places at Highland Springs was noted as a downside by some residents.
  • pro There were complaints about the staff in the memory care unit, with reports of neglect in changing linens and bathing residents.
  • pro Some found Highland Springs to be over-priced compared to other residential care communities in the area.
  • pro Residents experienced issues with receiving their deposit back after moving out, citing long delays and potential charges for up to 90 days of rent.
  • pro A visitor mentioned that Highland Springs had strict rules regarding eligibility for assisted living, which did not accommodate immediate needs for those requiring assisted living upfront.
  • pro One review pointed out that although the dining options were fine, they resembled cafeteria-style service rather than a finer dining experience expected from such a facility.
  • pro Despite being impressive overall, there was mention of needing improvements in accommodations to better serve residents' needs.

Review

Highland Springs, a senior living community located in Far North Dallas, has garnered a mix of admiration and critique from its residents and visitors. While many laud the facility for its lavish design, extensive amenities, and an array of activities tailored to seniors, some concerns arise regarding operational practices and pricing. Numerous visitors have expressed that walking distances between various facilities can be cumbersome but acknowledged that this is often a trade-off for such expansive environments. The central facility includes dining options along with recreational areas that promote both social interaction and physical activity.

One of the standout features of Highland Springs is its variety of living arrangements, ranging from independent living apartments to memory care units designed for residents with more advanced care needs. Many reviewers were impressed by the spaciousness of the apartments, which exuded comfort and elegance. The community offers numerous luxury services, including multiple dining venues where professional chefs prepare meals praised for their quality and diversity. Residents appreciate not only the food itself but also the convenience afforded by having meals served in a first-class manner without needing to leave home.

Another notable aspect is Highland Springs' commitment to providing ample activities for residents. From gardening clubs to movie screenings, there's no shortage of engagement opportunities designed to foster social connections among seniors. Additionally, wellness programs—including exercise classes, swimming pools, and spa facilities—further enhance physical fitness and well-being within the community. Residents often find themselves enjoying these amenities while building friendships with other retirees who share common interests.

However, some residents voiced concerns about specific operational issues within certain units like Fountain View, which refers primarily to memory care services. Reports highlighted difficulties in communicating needs related to personal care services; families noted instances where they had to remind staff regularly about basic hygiene care for their loved ones. This raises concerns about staffing adequacy and attentiveness in high-demand situations. Furthermore, financial aspects can be daunting as some reviewers mentioned steep prices compared to other local communities.

The administrative side also received criticism due to perceived rigid policies surrounding admissions into assisted living facilities; several individuals felt that there could be more flexibility when addressing unique health situations upon moving in versus requiring prior residency in independent living arrangements first. Alongside these issues was a shared sentiment regarding deposit returns after moving out—a commonly reported concern emphasized lengthy processes before refunds were issued.

Despite varying experiences concerning specific care units and administrative policies at Highland Springs, many reviews highlight an overwhelmingly positive standard regarding on-site security measures, cleanliness within buildings, responsive staff members who are characterized as friendly and accommodating, along with efforts made toward continual resident satisfaction through feedback channels like monthly town hall meetings that invite input on improving communal life overall.

In conclusion, Highland Springs stands as an esteemed option among senior communities characterized by grandeur yet accompanied by challenges inherent in any large-scale organization dedicated to providing eldercare services. The combination of luxurious accommodations paired with extensive amenities positions it as a desirable destination; however potential residents should remain cognizant of how individual circumstances might intertwine with institutional policy nuances before making any decisions about long-term commitments there.

Features

Housing

  • 51 resident community capacity 51 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Swimming pool Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (11 miles away) Dallas Love (11 miles away)
  • Dallas-Fort Worth International (17 miles away) Dallas-Fort Worth International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Highland Springs in Dallas, TX is a vibrant and welcoming independent living community. Offering a wide range of amenities, residents can enjoy a variety of activities and services to enhance their lifestyle. The community boasts a beauty salon, perfect for pampering and self-care. Residents have the luxury of cable or satellite TV in their fully furnished apartments, allowing them to relax and unwind in the comfort of their own space. Community operated transportation is available for outings and appointments, ensuring residents can maintain an active social life.

For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access for staying connected with loved ones or pursuing personal interests online. Dining options are plentiful with a spacious dining room offering restaurant-style meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure everyone's needs are met.

Residents can stay physically fit and active with access to a fitness room and swimming pool. Additionally, there is a gaming room for some friendly competition and a small library for quiet reading time. Outdoor spaces such as gardens provide opportunities to enjoy nature and fresh air.

Care services are available around the clock at Highland Springs. A 24-hour call system ensures assistance is always readily accessible. Staff members provide activities of daily living assistance including bathing, dressing, and transfers when needed. Medication management is offered to ensure proper adherence to prescriptions.

The community offers transportation arrangements both for non-medical purposes as well as transportation to doctors' appointments when necessary. Move-in coordination is provided to ensure a smooth transition for new residents.

In terms of location convenience, Highland Springs has numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Overall, Highland Springs provides a comfortable and supportive environment where seniors can thrive independently while receiving the care they need. With its array of amenities and convenient location in Dallas, TX this assisted living community offers everything residents could desire for an enriched and fulfilling lifestyle.

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Nearby Places of Interest

Physicians

  • Eminent Medical Center (0.5 miles)
  • Eye Care Associates (1.1 miles)
  • The ENT & Allergy Centers of Texas (1.8 miles)
  • Plano Orthopedic & Sports Medicine Center (2.9 miles)
  • Dhat (3.6 miles)
  • Touchstone Imaging Plano (5.4 miles)
  • Dallas Associated Dermatologists (5.6 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.7 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (3.9 miles)

Restaurants

  • Guitars & Growlers (1.8 miles)
  • Lekka (2.2 miles)
  • Sonic Drive-In (2.4 miles)
  • Torchy’S Tacos (2.7 miles)
  • Rodeo Goat (2.8 miles)
  • Eddie's Diner (3.7 miles)
  • Braum's (3.7 miles)

Hospitals

  • The Heart Hospital Baylor Plano (2.1 miles)
  • Texas Health Presbyterian Hospital Plano (5.4 miles)

Cafes

  • Mimi's Star Cafe (2.1 miles)
  • Red Truck Cafe (4.2 miles)
  • Starbucks (4.4 miles)
  • Mozart Bakery (4.7 miles)
  • Starbucks (5.4 miles)

Parks

  • Russell Creek Park (3.2 miles)
  • Addison Circle Park (4.4 miles)
  • Memorial Park (4.6 miles)
  • Windhaven Meadows Park (5 miles)
  • Hoblitzelle Park (5.5 miles)
  • Coyote Creek Park (5.9 miles)
  • Arbor Hills Nature Preserve (6.1 miles)

Transportation

  • Arapaho Center Station (3.2 miles)

Theaters

  • Alamo Drafthouse Cinema (3.5 miles)
  • Cinemark (5.3 miles)
  • Cinemark Holdings (6.7 miles)

Places of Worship

  • Shiloh Missionary Baptist Church (3.8 miles)
  • Episcopal Church Of The Transfiguration (4 miles)
  • Prestonwood Baptist Church (5.1 miles)
  • Chase Oaks Church (6.4 miles)

Frequently Asked Questions

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