Highland Springs in Dallas, TX
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8000 Frankford Road, Dallas, TX 75252
For more information about senior living options: (844) 490-3973
Highland Springs offers a wide range of activities with numerous options for residents. The facility is very clean and nice, with a pleasant atmosphere. The rooms are large and the layout is impressive. The campus provides abundant amenities, including a post office, pharmacy, doctors, a clinic, a gym, several restaurants, and a salon. The meals are excellent with huge variety, prepared by professional staff. The staff are courteous, friendly, and knowledgeable, providing excellent service. The environment is elegant and hotel-like, with first-class service for seniors. The campus features a dog park, varied dining areas, and ample parking, with home health care available. On-site health services include in-house security/EMS, a Medical Center, 24/7 caregivers, nurses, and regular doctor visits. The Wellness Center offers a pool, gym, spa, and gardening spaces, plus 30+ clubs and many social activities, supporting independent living, assisted living, memory care, and rehab on site.
The memory care unit was criticized for requiring staff to be reminded to change linens, bathe, and wash hair, indicating inadequate care. The deposit refund took an extraordinarily long time after moving out, and there was policy to charge up to 90 days of rent post-move-out. The overall costs were described as extremely expensive with no cap on charges, creating a financial burden. They would not recommend Highland Springs due to safety concerns, including a relative who fell and was left on the floor for hours. The facility was likened to a dormitory or hotel with long hallways, rather than a home-like atmosphere. There were notable wait times for dining, with reservations pushing close to 7 p.m. and many people waiting. Parking issues, such as underground spaces being occupied by those who cannot drive, were problematic. Pricing was perceived as non-competitive and not worth the cost for the level of care.Highland Springs Continuing Care Community in Far North Dallas is best suited for seniors who want a complete on-site spectrum of care and a resort-like lifestyle. The campus stacks independent living, assisted living, memory care, and rehabilitation under one roof, anchored by a medical center with physicians on site, 24/7 caregiver coverage, and a staff that emphasizes resident satisfaction. The scale is practical: multiple buildings, a campus-style layout, and a generous array of services - from three restaurants to an on-site gym, spa, pool, greenhouse, and a wellness center. For couples and active older adults who prize convenience, a rich calendar of activities, and predictable access to health care without frequent moves, Highland Springs delivers a comprehensive package that supports aging in place as needs evolve.
Alternatives become appealing for families prioritizing affordability, a more intimate setting, or faster transitions that feel more personalized. The campus's size and the hotel-like corridors can feel impersonal to residents who want a quieter, home-like vibe. Several families flagged price as a major constraint, noting buy-ins, deposits, and post-move-out refunds as sticking points. Others described a requirement to enter independent living before transferring to higher levels of care, or expressed concern about staffing responsiveness in memory care, occasional service delays, and the challenge of coordinating care across units. For those with tight budgets or a preference for a smaller, more hands-on environment, other communities deserve serious consideration.
Yet the strongest pros justify the investment for many families. The continuum of care on one campus minimizes transitions and provides security when a higher level of care becomes necessary. On-site medical services and visiting specialists, robust social and wellness programming, and extensive dining options - three venues with a wide variety of daily choices - create a lively daily rhythm. The physical plant earns praise: large, modern apartments with varied layouts, excellent meals, and an active resident population engaged in gardening, fitness, games, and music therapy. For families seeking social integration, purposeful activities, and dependable professional staff around the clock, Highland Springs translates into a high-touch experience that can preserve independence longer and simplify logistics.
However, the drawbacks can be meaningful. Costs are repeatedly cited as high, with some reviewers feeling pricing lacks transparency or adequate caps. Specific memory care experiences raised alarms about staffing attentiveness, incidents where falls occurred or care was delayed, and families needing to step in to coordinate day-to-day care. Deposit-related friction - holds on refunds and long retention periods after move-out - also emerged as a pain point. The campus's size can feel like a dormitory atmosphere, with long corridors and bustling dining rooms that challenge residents who crave a quieter, more intimate setting. Parking and admissions rules - particularly the expectation to enter independent living first - add friction for some potential residents.
For decision-making, focus on the care pathway and budget reality. If the aim is a stress-tested continuum with strong health services on site, Highland Springs deserves serious consideration, provided the monthly costs fit the family's finances. Verify the on-site medical team's availability, confirm memory care staffing levels and response times, and demand transparent, written terms for deposits and any charges. Probe the dining experience for diverse dietary needs, request private space options for family visits, and confirm the activity schedule to gauge social vitality. A side-by-side tour of independent living and memory care spaces will reveal how ambient atmosphere and staff attention translate into day-to-day life.
In sum, Highland Springs stands out as a full-service, upscale continuum that can sustain aging in place with dignity, activity, and medical oversight. It suits couples and individuals who want access to hospitals, rehab, memory care, and a lively array of amenities without relocating as needs shift. It may not be the right fit for those prioritizing affordability, a smaller, quieter setting, or highly personalized dementia care that feels more hands-on. A disciplined tour with focused questions about costs, care plans, and resident satisfaction will reveal whether this campus aligns with the family's goals and the resident's temperament.
51 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (11 miles away) Dallas-Fort Worth International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Springs in Dallas, TX is a vibrant and welcoming independent living community. Offering a wide range of amenities, residents can enjoy a variety of activities and services to enhance their lifestyle. The community boasts a beauty salon, perfect for pampering and self-care. Residents have the luxury of cable or satellite TV in their fully furnished apartments, allowing them to relax and unwind in the comfort of their own space. Community operated transportation is available for outings and appointments, ensuring residents can maintain an active social life.
For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access for staying connected with loved ones or pursuing personal interests online. Dining options are plentiful with a spacious dining room offering restaurant-style meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure everyone's needs are met.
Residents can stay physically fit and active with access to a fitness room and swimming pool. Additionally, there is a gaming room for some friendly competition and a small library for quiet reading time. Outdoor spaces such as gardens provide opportunities to enjoy nature and fresh air.
Care services are available around the clock at Highland Springs. A 24-hour call system ensures assistance is always readily accessible. Staff members provide activities of daily living assistance including bathing, dressing, and transfers when needed. Medication management is offered to ensure proper adherence to prescriptions.
The community offers transportation arrangements both for non-medical purposes as well as transportation to doctors' appointments when necessary. Move-in coordination is provided to ensure a smooth transition for new residents.
In terms of location convenience, Highland Springs has numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, Highland Springs provides a comfortable and supportive environment where seniors can thrive independently while receiving the care they need. With its array of amenities and convenient location in Dallas, TX this assisted living community offers everything residents could desire for an enriched and fulfilling lifestyle.
Highland Springs is located at 8000 Frankford Road, Dallas, TX 75252 in Dallas County, Texas
Highland Springs' comprehensive memory care services are designed to address the unique challenges faced by residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that individuals maintain personal hygiene and dignity, while meal preparation and service cater to dietary needs, promoting both nutrition and enjoyment of food. Medication management helps residents adhere to their prescribed regimens, reducing the risk of confusion or complications related to medication mismanagement. Support with activities of daily living, such as transfers, ensures safety and mobility for those who may struggle with these tasks, fostering independence within a secure environment. The provision of 24-hour supervision guarantees constant monitoring for safety and support, while mental wellness programs engage residents cognitively and emotionally, enhancing overall well-being. Together, these features create a nurturing atmosphere that allows residents to thrive despite the challenges posed by memory impairment.
Highland Springs on seniors.fyi includes 11 photos including images showing interior, decor, dining, bedroom, living room, windows, artwork, pendant lights, and more.
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Interior
Decor
Living Room
Bedroom
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Dining
Kitchen
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