The Healthcare Resort of Plano
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3325 W Plano Pkwy, Plano, TX 75075
For more information about senior living options: (844) 490-3973
The Healthcare Resort of Plano offers competitive pricing for its offerings in the context of both Collin County and Texas. With monthly costs starting at $3,500 for studio apartments, it presents a more affordable option compared to the county average of $4,225 and the state average of $3,758. For private rooms, The Healthcare Resort remains reasonably priced at $4,200 in relation to the county's $4,324 and Texas' $4,096. One-bedroom units range from $4,500 to $4,600, which is slightly above both local and state averages but still reflects good value given the amenities offered. Lastly, two-bedroom accommodations are available at $5,800 - higher than Collin County's average of $4,081 and Texas' average of $4,215 - but this reflects the resort's premium service level and welcoming environment tailored to enhancing residents' quality of life. Overall, The Healthcare Resort of Plano provides a range of options that balance cost with exceptional care and comfort.
| Floor plans | The Healthcare Resort of Plano | Collin County | Texas |
|---|---|---|---|
| Studio | $3,500 | $4,225 | $3,758 |
| Private | $4,200 | $4,324 | $4,096 |
| 1 Bedroom | $4,500 to $4,600 | $3,822 | $3,761 |
| 2 Bedrooms | $5,800 | $4,081 | $4,215 |
The staff are very professional and courteous, and the facility is clean and nice. The care and staff are wonderful. Henry and Ken were outstanding nurses who brought laughter and comfort during tough days. CNAs are incredible and genuinely caring toward families. Brian OT and Primo PT are kind, thoughtful, knowledgeable, patient, and motivating. The facility is clean, welcoming, and the staff are friendly and attentive. The therapy team is outstanding, and the nurses and aides truly care about residents. The food is fantastic, and Breana (Bre) goes above and beyond to ensure meals are well prepared and delicious.
The facility left an IV line connected for over a week, causing infection. A patient was left on the toilet for an hour, indicating neglect of basic care. Medications were given four hours late, compromising treatment. A reviewer said the facility accidentally exposed a patient to Covid, signaling unsafe practices. The staff was described as understaffed and undertrained, with residents sleeping in their clothes for days. Some nurses and CNAs displayed rude attitudes and did things halfway, leading to poor care. Showers and dressing changes were forgotten or delayed for days. Physical therapy was criticized as minimal and repetitive, with little focus on recovery. The food quality was described as low-grade and unsatisfactory. The facility was labeled as disorganized, non-caring, neglectful, rude, and unprofessional by multiple reviewers.The Healthcare Resort of Plano is best suited for families seeking a short-term rehabilitation track in a hotel-like setting, where aggressive therapy and attentive, personable care are the core priorities. It works exceedingly well for stroke survivors and post-surgical recoveries, as well as others with complex rehab needs who want a robust PT/OT/SLP program delivered in clean, inviting surroundings. The facility presents itself as a comprehensive destination for recovery, blending bright common areas, upgraded amenities, and a genuine emphasis on comfort, social engagement, and daily rehabilitation. For families prioritizing a graceful transition back home with strong therapy and a reassuring atmosphere, this community is a credible, compelling option.
Clearly delineated alternatives are worth considering for families who are wary of inconsistent daily operations or who demand flawless medication management and risk mitigation. Several reviews point to lapses in nursing coverage, medication timing, and basic care tasks that can undermine confidence in daily safety. If the priority is rock-solid staffing ratios, transparent medication administration, and predictable responsiveness around the clock, other skilled nursing facilities, particularly hospital-affiliated programs or those with long-standing reputations for steady staffing, may be the wiser choice. Those seeking long-term memory care or sustained assistance with daily living routines should also compare options carefully, ensuring the chosen community aligns with the level of ongoing support required.
The strongest positives, efficacy of therapy, warmth of the caregiving team, and the resort-like environment, often offset practical frictions, but not always entirely. Across many reviews, therapy teams are described as knowledgeable, dedicated, and capable of moving complex cases forward. Wound care, PT/OT, and speech-language pathology receive frequent commendations, and remarkable individual caregivers are highlighted by families for their patience, humor, and attentiveness. The setting itself reinforces trust: pristine cleanliness, attractive dining rooms, engaging common spaces, and hospitality-forward touches like social activities and convenient amenities. When therapy performance and resident interaction align with expectations, the experience is transformative and reassuring for families navigating a tough recovery journey.
However, risk signals arise in the same spectrum of experiences. A subset of reviews chronicles clinically significant concerns: an IV line left in place for an extended period leading to infection, large delays in medication administration, and periods where basic activities such as timely showers or routine hygiene were not promptly addressed. Other accounts describe understaffing pressures, frustrated aides, and occasional gaps in communication that left families feeling out of the loop or unsure about safety and discharge planning. There are also experiences of discharge decisions that did not optimally account for a resident’s post-acute needs, with some families feeling their loved one was placed in a setting ill-suited to their mobility or rehabilitation trajectory. Taken together, these episodes underscore that facility efficacy hinges on consistent staffing, rigorous medication protocols, and reliable oversight, elements that, in practice, vary by shift and unit.
In weighing the pros against the cons, the message is practical and precise: the Healthcare Resort of Plano can deliver exceptional rehab outcomes and a high-quality, inviting environment for many residents, but this is not a flawless guarantee. For families whose loved one requires intense, consistent daily care with stringent med management and immediate attention to safety concerns, skepticism about staffing stability should prompt careful vetting, direct questions with administration, and an on-site observation of routines. The very qualities that attract families, the hotel-like ambiance, strong therapy, and personal expressions of care, are meaningful when operations run smoothly. If they do not, the positives become fragile and the risk of avoidable setbacks rises correspondingly.
Those who should consider alternatives are primarily families prioritizing unambiguous daily reliability and safety, particularly for residents with persistent mobility needs or a history of medication-related concerns. If a loved one needs near-constant assistance, rapid escalation of care, or better-disclosed processes around med administration and documentation, exploration of other facilities is prudent. Assisted living expectations on the upper floor, if not matched by staffing and safe practice on the floor, can also tilt the balance away from this community. In any case, a candid, in-person tour focused on staffing patterns, turnover, medication workflows, and the specific needs of the patient is essential before committing.
For decision-making, concrete steps are essential. Schedule a guided tour with the administrator or nurse director, and request a walk-through of the therapy gym, dining areas, and patient rooms to verify consistency with the “resort” impression. Ask for current staffing ratios on both skilled nursing and assisted living floors, and request examples of how medication delivery and bedside checks are documented and audited. Speak with multiple frontline staff and several families who recently navigated transitions here to understand how concerns were addressed. Finally, illuminate post-discharge plans: how therapy goals translate into home-based continuity, what outpatient options exist, and how the team coordinates with primary providers. When these elements align, Healthcare Resort of Plano stands out as a strong, well-rounded choice; when they do not, the risk of compromised safety and variable care should steer families toward comparably reputed alternatives.
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (13 miles away) Dallas-Fort Worth International (18 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities. Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings. Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging." Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Healthcare Resort of Plano in Plano, TX offers a comprehensive range of amenities and care services to create a comfortable and enjoyable living environment for its residents. The community features various on-site activities for residents to engage in, as well as air-conditioning throughout the facility to ensure comfort. A beautician is available on-site to provide beauty and grooming services. Each resident has access to cable or satellite TV in their accommodations. Devotional services are provided on-site for residents' spiritual needs.
The dining room at The Healthcare Resort of Plano offers delicious meals prepared by a professional chef, with options catering to specific dietary requirements such as gluten-free, low/no sodium, vegan and vegetarian meals. Room service is available for added convenience.
The community is designed to be accessible to individuals with disabilities, with wheelchair accessible showers and indoor common areas. Housekeeping services are provided to maintain cleanliness throughout the facility.
Residents can enjoy the outdoors in the outdoor common areas or take part in various activities offered on-site including cooking classes, fitness programs, educational speakers/lifelong learning sessions and devotional activities. The community also caters to religious needs with Catholic, Jewish, Mormon/LDS and Protestant services available on-site, as well as visiting chaplains or priests.
In terms of nearby amenities and services, there are several cafes, parks, pharmacies, physicians' offices, restaurants and a hospital located near The Healthcare Resort of Plano. Transportation options are also available nearby for ease of commuting.
Overall, The Healthcare Resort of Plano provides a supportive and engaging environment where residents receive personalized care services such as diabetic care, high acuity care, medication management and physical therapy while enjoying an array of amenities and nearby conveniences.
This area of Plano, Texas offers a variety of healthcare options with several reputable physicians, medical centers, pharmacies, and hospitals within close proximity. The community also provides convenient access to a range of dining choices, from casual eateries like Sonic Drive-In and Rodeo Goat to more upscale establishments such as Lekka and Guitars & Growlers. For recreation and relaxation, residents can enjoy the natural beauty of nearby parks like Russell Creek Park and Hoblitzelle Park. Additionally, there are places of worship for spiritual nourishment and easy transportation options for getting around the area. Overall, this part of Plano offers a well-rounded environment that could be appealing for senior living with its blend of healthcare services, dining options, recreational facilities, and community amenities.
The Healthcare Resort of Plano offers competitive pricing for its offerings in the context of both Collin County and Texas. With monthly costs starting at $3,500 for studio apartments, it presents a more affordable option compared to the county average of $4,225 and the state average of $3,758. For private rooms, The Healthcare Resort remains reasonably priced at $4,200 in relation to the county's $4,324 and Texas' $4,096. One-bedroom units range from $4,500 to $4,600, which is slightly above both local and state averages but still reflects good value given the amenities offered. Lastly, two-bedroom accommodations are available at $5,800 - higher than Collin County's average of $4,081 and Texas' average of $4,215 - but this reflects the resort's premium service level and welcoming environment tailored to enhancing residents' quality of life. Overall, The Healthcare Resort of Plano provides a range of options that balance cost with exceptional care and comfort.
The Healthcare Resort of Plano offers Studio apartments.
The Healthcare Resort of Plano is located at 3325 W Plano Pkwy, Plano, TX 75075 in Collin County, Texas
The Healthcare Resort of Plano on seniors.fyi includes 41 photos including images showing interior, architecture, building, dining, landscaping, decor, living room, exterior, and more.
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