Cottonwood Creek Healthcare Community

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  • Interior

    A cozy bedroom with a floral patterned bedspread and warm lighting.
  • Decor

    A well-decorated bedroom featuring a bed with blue bedding and a yellow pillow, framed artwork on the walls, and a wooden dresser with decorative items.
  • Building

    A brick hotel entrance with a covered driveway surrounded by trees.
  • Architecture

    An architectural floor plan of a residential suite, showing the layout of rooms including a living area and bedroom.
  • Landscaping

    A view of a modern building with a canopy entrance, surrounded by trees and blue sky.
  • Garden

    A welcoming sign set in a lush green landscape with trees and well-maintained flower beds.
  • Outdoor

    A serene outdoor space featuring a large tree in front of a building under a clear blue sky.
  • Brick Wall

    A doorbell mounted on a brick wall with a sign requesting visitors to ring it for entry.

Cottonwood Creek Healthcare Community

1111 West Shore Drive, Richardson, TX 75080

For more information about senior living options: (844) 490-3973

3.5 from 26 reviews
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4 stars
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6

Assisted Living Memory Care Respite Care Skilled Nursing Facility

Pricing

Cottonwood Creek Healthcare Community offers competitive pricing for its accommodations compared to the broader market in Dallas County and the state of Texas. For instance, a studio room is available at $2,626 per month, significantly lower than the county average of $3,625 and the statewide rate of $3,758. Similarly, residents seeking a one-bedroom unit will find Cottonwood Creek's rate of $3,090 more affordable than both Dallas County's average of $3,760 and Texas's $3,761. For those needing more space, the two-bedroom option at Cottonwood Creek is priced at $4,017 - a close match to the county's $4,144 and slightly below the state's average of $4,215. These figures highlight Cottonwood Creek as an attractive choice for individuals seeking quality care without compromising their budget.

Room TypeCottonwood Creek Healthcare CommunityDallas CountyTexas
Studio$2,626$3,625$3,758
1 Bedroom$3,090$3,760$3,761
2 Bedrooms$4,017$4,144$4,215

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    Overall Review

    Pros

    • pro The facility is clean, and the staff goes above and beyond to provide excellent care.
    • pro Residents enjoy a family atmosphere rather than a clinical one at Cottonwood Creek.
    • pro The caregivers are lovely and truly care for the residents, maintaining a positive attitude in challenging conditions.
    • pro The residents have been very welcoming towards new individuals in the community.
    • pro The Activities Department has worked hard to provide engaging activities for residents despite difficult circumstances.
    • pro Residents appreciate the cleanliness of their rooms, with no bugs present, and they feel safe and comfortable in their environment.
    • pro The staff is recognized for being pleasant and helpful upon entry into the facility.
    • pro Many residents have developed close friendships within the community, creating a sense of belonging and homeliness.
    • pro Meals include great-tasting snacks and desserts that residents enjoy throughout the day.
    • pro Overall, many families express satisfaction with their loved ones' care, noting that the staff is nice, caring, and attentive to needs.

    Cons

    • pro The facility has experienced high turnover in staff over the last two years, leading to low morale among residents.
    • pro Some residents are allowed to stay despite needing to be discharged, primarily due to their ability to pay.
    • pro Several minor administrative staff members seem to believe they are in charge but provide little assistance when needed.
    • pro The food served is often described as unappetizing and poorly executed, with complaints about excessive sodium content.
    • pro The building suffers from terrible odors, particularly urine smells in the halls.
    • pro Staffing levels are inadequate, resulting in unattended residents and long wait times for assistance.
    • pro Residents have reported issues with laundry services, including lost items and unsatisfactory cleaning quality.
    • pro There have been reports of bugs and roaches in the facility during mealtime, causing distress among residents and families.
    • pro Management is criticized for being unresponsive and unprofessional, with difficulties addressing family concerns.
    • pro Some reviews indicate that certain areas of the facility have strange smells and lack fresh air circulation since windows cannot be opened by residents.

    Review

    Cottonwood Creek Healthcare Community in Richardson has received mixed reviews, reflecting a complex reality of care and conditions within the facility. Many reviewers commend the cleanliness of the community and the dedication of certain staff members who go above and beyond to provide compassionate care. The atmosphere within the facility is often described as familial rather than clinical, which fosters a sense of belonging among residents. Numerous activities are available, helping residents stay engaged and active, with some noting that the warmth and friendliness of other residents contribute positively to their experience.

    However, despite these positive aspects, there are significant concerns regarding staffing levels and overall management. Several reviewers pointed out high turnover rates among staff, leading to low morale among both residents and caregivers. This has resulted in reported instances where some residents are left unattended for extended periods or receive insufficient care. Furthermore, issues such as staff claiming authority without providing practical assistance have created an environment where residents feel neglected at times. While many caregivers are praised for their kindness and diligence, there seems to be a disconnect between administrative decisions and day-to-day operations that affects resident satisfaction.

    Food quality is another area frequently highlighted in reviews, with many expressing disappointment in the meals served at Cottonwood Creek. While some enjoy occasional good snacks or special treats like gift baskets upon arrival, others criticize the general quality of food provided—describing it as sodium-laden institutional fare lacking taste or variety. Despite having access to kitchen facilities in their rooms for supplemental cooking, complaints about meal quality remain a consistent concern among families. This dissatisfaction can significantly impact residents’ overall well-being and appetite.

    The condition of the building itself also garnered attention from reviewers; while some mentioned recent renovations like replacing carpets with hardwood floors contributing to a cleaner aesthetic, others reported ongoing issues such as unpleasant odors throughout certain areas of the facility. Concerns were raised about pests like roaches disturbing peace during mealtimes—an environmental factor that greatly diminishes comfort levels for both residents and visitors alike.

    Certain reviews indicated that while some nursing staff members exhibit excellent attentiveness, numerous reports suggest that inadequate staffing leads to alarming situations such as neglecting basic needs—like timely assistance for eating or hygiene—which ultimately harms vulnerable individuals living there. Families expressed deep frustration when loved ones encountered mishaps stemming from this lack of supervision—from preventable falls to dehydration caused by inadequate monitoring during critical health challenges.

    Despite these challenges detailed by numerous families seeking care for their loved ones at Cottonwood Creek Healthcare Community, positive testimonials still point toward an earnest effort among some staff members attempting to create a nurturing environment amidst systemic difficulties faced by assisted living communities today. Recognizing this juxtaposition between compassion shown by frontline caregivers against larger operational struggles offers insight into how institutional factors can profoundly influence personal care experiences in long-term healthcare settings. As Cottonwood Creek moves forward amid evolving priorities and practices that aim to address existing shortcomings while maintaining its reputation for warmth and homeliness—the voices calling for improvements highlight both triumphs achieved thus far alongside necessary changes yet required on behalf of those who call it home.

    Features

    Housing

    • 124 resident community capacity 124 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Memory Care Memory Care
    • Respite Care Respite Care
    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Air-conditioning Air-conditioning
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Devotional services off-site Devotional services off-site
    • Devotional services on-site Devotional services on-site
    • Dining room Dining room
    • Fitness room Fitness room
    • Full kitchen Full kitchen
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Garden view Garden view
    • Ground floor units Ground floor units
    • Guasts at mealtime Guasts at mealtime
    • Handicap accessible Handicap accessible
    • Hiking trails Hiking trails
    • Housekeeping services Housekeeping services
    • Indoor common areas Indoor common areas
    • Kitchenette Kitchenette
    • Laundry Laundry
    • Move-in coordination Move-in coordination
    • Outdoor common areas Outdoor common areas
    • Outdoor space Outdoor space
    • Party space Party space
    • Private bathrooms Private bathrooms
    • Private patio, deck, or balcony Private patio, deck, or balcony
    • Resident parking Resident parking
    • Respite or short term stays offered Respite or short term stays offered
    • Restaurant-style dining Restaurant-style dining
    • Security gate Security gate
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation & parking Transportation & parking
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Ambulatory care Ambulatory care
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Diabetic care Diabetic care
    • High acuity care High acuity care
    • Hospice care Hospice care
    • Incontinence care Incontinence care
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Physical therapy Physical therapy
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Anytime dining Anytime dining
    • Diabetes diet Diabetes diet
    • Gluten-free Gluten-free
    • Guest meals Guest meals
    • International cuisine International cuisine
    • Kosher Kosher
    • Low / no sodium Low / no sodium
    • Low fat Low fat
    • Meals provided Meals provided
    • No Sugar No Sugar
    • Organic Organic
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Room service Room service
    • Special dietary restrictions Special dietary restrictions
    • Special dining programs Special dining programs
    • Vegan Vegan
    • Vegetarian Vegetarian

    Activities

    • Activities off-site Activities off-site
    • Art classes Art classes
    • Arts and crafts Arts and crafts
    • Book club Book club
    • Catholic services Catholic services
    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Cooking classes Cooking classes
    • Day trips and outings Day trips and outings
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Fitness programs Fitness programs
    • Games Games
    • Jewish services Jewish services
    • Karaoke Karaoke
    • Live musical performances Live musical performances
    • Live well programs Live well programs
    • Other religious services Other religious services
    • Planned day trips Planned day trips
    • Protestant services Protestant services
    • Religious services Religious services
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities
    • Stories Stories
    • Visiting chaplain or priest Visiting chaplain or priest
    • Wine tasting Wine tasting

    Languages Spoken

    • English English

    Description

    Cottonwood Creek Healthcare Community in Richardson, TX is a premier assisted living community offering comfortable studio apartments for seniors. With a range of care services, including Memory Care, Respite Care, and Skilled Nursing Facility options, residents can receive the personalized care they need.

    Our community is designed to provide a welcoming and home-like environment for our residents. We offer a variety of amenities to enhance their quality of life, including an on-site beautician and beauty salon for grooming needs. Residents can enjoy their favorite TV shows with cable or satellite TV in their apartments. Transportation services are available to take residents to appointments or explore the local area.

    For recreation and socializing, we provide a computer center for residents to stay connected with loved ones. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled staff. The fitness room is available for exercise and physical activities.

    Residents have access to beautiful outdoor spaces such as gardens and hiking trails, perfect for enjoying nature or spending time with family and friends. Housekeeping services ensure that apartments are kept clean and tidy, while laundry facilities make it convenient for residents to take care of their clothing needs.

    At Cottonwood Creek Healthcare Community, we prioritize the well-being of our residents. With 24-hour call systems and supervision, assistance with daily activities such as bathing and dressing is readily available. Our dedicated staff provides medication management and meal preparation according to individual dietary restrictions.

    Our community fosters an engaging environment with various activities like arts and crafts, book clubs, live musical performances, and scheduled daily activities. Residents can also participate in educational programs and fitness classes. Religious services are offered on-site for spiritual support.

    Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; our community ensures easy access to essential services and entertainment venues.

    At Cottonwood Creek Healthcare Community in Richardson, TX; seniors can experience a vibrant and fulfilling lifestyle while receiving the care they need in a warm and supportive environment.

    Nearby Places of Interest

    Restaurants

    • Guitars & Growlers (1 miles)
    • Pappasito's Cantina (1.5 miles)
    • Torchy’S Tacos (1.8 miles)
    • Waffle O’licious (3.1 miles)
    • The Hideaway (3.2 miles)
    • Rodeo Goat (3.5 miles)
    • Lekka (3.5 miles)

    Physicians

    • Eye Care Associates (1.2 miles)
    • Eminent Medical Center (2.4 miles)
    • The ENT & Allergy Centers of Texas (4 miles)
    • Plano Orthopedic & Sports Medicine Center (4.9 miles)
    • Baylor Medical Plaza (5.2 miles)
    • Elizabeth Jekot Breast Imaging Center (5.6 miles)
    • Dhat (5.9 miles)

    Theaters

    • Alamo Drafthouse Cinema (1.2 miles)
    • Alamo Drafthouse Lake Highlands (6.7 miles)
    • AMC Theater Northpark (6.8 miles)

    Transportation

    • Arapaho Center Station (1.5 miles)
    • Park Lane Station (6.5 miles)

    Pharmacies

    • CVS Pharmacy (1.8 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (3.9 miles)
    • Walgreens (3.9 miles)

    Places of Worship

    • Episcopal Church Of The Transfiguration (2.7 miles)
    • Shiloh Missionary Baptist Church (4.6 miles)
    • Preston Hollow Presbyterian Church (6.6 miles)
    • Prestonwood Baptist Church (6.9 miles)
    • Temple Emanu-El (7 miles)

    Cafes

    • Mimi's Star Cafe (4.1 miles)
    • Starbucks (4.6 miles)
    • Red Truck Cafe (5.6 miles)
    • Starbucks (6.1 miles)
    • Starbucks (6.4 miles)
    • Mozart Bakery (6.6 miles)
    • Starbucks (6.8 miles)

    Hospitals

    • The Heart Hospital Baylor Plano (4.2 miles)
    • Texas Health Presbyterian Hospital Dallas (5.8 miles)

    Parks

    • Addison Circle Park (4.5 miles)
    • Russell Creek Park (5.3 miles)
    • R.P Brooks Park (6.3 miles)
    • Memorial Park (6.5 miles)

    Frequently Asked Questions

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    What room types does Cottonwood Creek Healthcare Community offer?
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