Kalibra Home Care - Richardson, TX

Pros

• Kalibra Home Care is described as an amazing, flexible, and compassionate home healthcare company.
• Michelle and her team are wonderful to work with and genuinely care about their clients.
• The caregivers are angels who deliver quality care and create a "heaven on earth" for families.
• They quickly provide qualified caregivers, even on short notice.
• They put families at ease and give clients rest and peace of mind.
• They match caregivers to the loved one's needs and find the right fit.
• They go beyond the limits to ensure total care for each client.
• They are highly professional, personable, and friendly.
• They are responsive with excellent communication and reliable support.
• They have earned the trust of families and receive glowing recommendations.

Cons

• Kalibra Home Care doesn't have caregivers; they don't provide quality care.

Review

Kalibra Home Care in Dallas has earned a deeply positive and multi-faceted reputation from families who rely on its services to support loved ones at home. Across numerous accounts, clients describe not just competent care but a genuine, heartfelt commitment from the team - led by Michelle and the company's leadership, with Sylvie (the owner) frequently highlighted for the warmth and responsiveness she brings to the partnership. One striking testament comes from a family reconnecting with a grandfather who had often been left with an unkept home; under Kalibra's care, the house was immaculate, organized, and calming. The caregiver who stepped in was described as delightful and engaging, turning the experience of aging at home into something much more positive than anyone had anticipated.

Care goes far beyond routine tasks. Several reviewers recount how the Kalibra team became a trusted partner in everyday life, even supporting emotionally heavy work like helping sort through a loved one's belongings after a family loss. The caregiver's presence wasn't just about feeding or dressing a patient; it was about companionship, dignity, and a sense of being truly cared for. Families repeatedly note that their loved ones were treated with respect, kindness, and genuine attention to their well-being. This is echoed in anecdotes about how the caregiver and the agency helped a man stay engaged with the world - keeping him current with technology, encouraging online banking, playing chess on the computer, and challenging him in a way that kept his mind active.

The human tone of Kalibra's service stands out in the voices of many reviewers who describe the staff as angels more than caregivers. A common refrain is that Kalibra's people don't just perform tasks; they bring a level of care that creates a sense of "heaven on earth" for families and patients. Across stories, families emphasize that the caregivers are not interchangeable; the team takes the time to find the right fit for each person, matching personalities and needs to ensure compatibility and comfort. Descriptions like "hands down I highly recommend Kalibra to anyone who wants the same as we did" and "Kalibra is amazing when it comes to finding the right fit" reflect a recurring theme of thoughtful placement and lasting trust.

The impact of Kalibra's approach is felt in moments of independence and respite. In several cases, families talk about how Kalibra enabled their loved ones to maintain autonomy and engage in meaningful activities, even in the face of dementia or advanced age. One doctor's perspective stands out: as a physician, he's repeatedly asked what he would do if it were his own parent, and he answers with confidence that Kalibra provides fantastic, trustworthy care. The same level of trust extends to professional partners outside the family sphere; Kalibra is routinely cited as a reliable resource for staffing in other care settings, with reviewers praising the company's ability to respond quickly to staffing needs and to deliver high-quality caregivers who meet specific resident requirements.

The company's operational strength is highlighted as much as its compassionate culture. A December 2023 instance showcased Kalibra's ability to respond on short notice for night care over several days, with Michelle and Sylvie described as a pleasure to work with and a team that puts caring first. This reliability is mirrored in broader partnerships: Kalibra supports a Rowlett location and collaborates with a premier Assisted Living/Memory Care community in McKinney, Texas. In each case, the feedback is consistent - staff are well-trained, the care team communicates effectively, and Kalibra's leadership steps in to address issues with seriousness and care.

Collectively, these testimonials paint a picture of Kalibra Home Care as more than a service provider; they present a culture of servant leadership and genuine devotion to seniors. Reviewers repeatedly praise the organization for going beyond the basics - finding compassionate caregivers, adapting to families' schedules, and honoring the dignity of every patient. The tone across comments is one of heartfelt gratitude: families feel seen, heard, and supported, and even medical professionals and partner facilities acknowledge that Kalibra's team brings a level of professionalism and warmth that makes a tangible difference in daily life. In short, Kalibra embodies a standard of home care that many families say they had hoped for but seldom found.

For many who have navigated the complexities of elder care, Kalibra represents a trusted ally. The combination of responsive leadership from Michelle and Sylvie, the dedication and compatibility of caregivers like Lacy and Jonathan, and the overarching philosophy that caregivers are truly angels creates a distinctive, deeply reassuring experience. Families describe leaving sessions with renewed peace of mind, knowing their loved ones are not only cared for but cherished. In this way, Kalibra Home Care is described as the kind of care experience that others in the field aspire to provide - consistent, compassionate, and profoundly human.

Restaurants

• Guitars & Growlers (1 miles)
• Pappasito's Cantina (1.4 miles)
• Torchy’S Tacos (1.6 miles)
• Waffle O’licious (2.8 miles)
• The Hideaway (3.4 miles)
• Rodeo Goat (3.4 miles)
• Chick-Fil-A (3.5 miles)

Theaters

• Alamo Drafthouse Cinema (1 miles)
• Alamo Drafthouse Lake Highlands (6.6 miles)
• AMC Theater Northpark (6.7 miles)

Transportation

• Arapaho Center Station (1.3 miles)
• Park Lane Station (6.4 miles)

Physicians

• Eye Care Associates (1.4 miles)
• Eminent Medical Center (2.6 miles)
• The ENT & Allergy Centers of Texas (4.2 miles)
• Baylor Medical Plaza (5 miles)
• Plano Orthopedic & Sports Medicine Center (5.1 miles)
• Elizabeth Jekot Breast Imaging Center (5.4 miles)
• Pediatric Associates of Dallas (5.9 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)

Places of Worship

• Episcopal Church Of The Transfiguration (2.9 miles)
• Shiloh Missionary Baptist Church (4.5 miles)
• Preston Hollow Presbyterian Church (6.6 miles)
• Temple Emanu-El (7 miles)
• Prestonwood Baptist Church (7.1 miles)

Cafes

• Mimi's Star Cafe (4.3 miles)
• Starbucks (4.8 miles)
• Red Truck Cafe (5.6 miles)
• Starbucks (6 miles)
• Starbucks (6.6 miles)
• Mozart Bakery (6.6 miles)
• Starbucks (6.8 miles)

Hospitals

• The Heart Hospital Baylor Plano (4.4 miles)
• Texas Health Presbyterian Hospital Dallas (5.8 miles)

Parks

• Addison Circle Park (4.7 miles)
• Russell Creek Park (5.5 miles)
• R.P Brooks Park (6.3 miles)
• Memorial Park (6.5 miles)