Senior Helpers - Greater Dallas, TX

Pros

• The person sent by Senior Helpers is patient, kind, and trustworthy.
• The aides have been quite helpful and accommodating.
• The case worker who manages the helpers is top-notch excellent and addresses needs quickly and efficiently.
• The visits from Senior Helpers have been great so far.
• Senior Helpers has provided great care for the reviewer's mother.
• The person who comes to the house is lovely, trustworthy, and finds engaging activities for the reviewer's husband.
• Staff is helpful, trained professionals who truly care about their clients' needs.
• The staff at Senior Helpers are very friendly and professional, with great flexibility in accommodating extra time or additional services needed.
• The caregivers and staff at Senior Helpers have all been friendly and professional, making it easy to work with them.

Cons

• The worker had difficulty coordinating with my mother and there were some challenges in getting her to cooperate.
• Some of the helpers did not show up on their assigned days without calling, causing problems.
• There was initially confusion about who to contact for various issues.
• It was hard to find someone to talk to at the beginning.
• The person who comes to the house is nice, but there were difficulties in communication and engagement with the patient.
• At the beginning, it was hard to figure out who to talk to about various things.
• There were challenges in getting my mother to be cooperative at first, but she has improved with time and assistance.
• The training of some helpers could be improved as they failed to show up without notice on assigned days, causing problems.
• Initially, it was difficult to navigate through different contacts for various issues but it has improved over time.
• It can be challenging to communicate and engage with the patient, although the caregiver treats them kindly and provides activities.

Review

Senior Helpers is a highly regarded in-home care service that has received positive reviews from various individuals. One customer expressed their satisfaction with the thoroughness and attentiveness of the Senior Helpers team during their initial visit, stating that the staff took their time to discuss and address all concerns. The customer appreciated that all interactions with the company were excellent.

Another reviewer praised Senior Helpers for providing a caregiver who exhibited patience, kindness, and a warm personality. The caregiver was trustworthy and fulfilled all requested tasks effectively. This customer held high regard for their assigned helper.

While there was some initial resistance from one individual's mother, they acknowledged that her cooperation had improved significantly since Senior Helpers began providing care. The presence of the caregivers had greatly benefited the situation overall.

A family member lauded Senior Helper's dedication to ensuring the comfort and satisfaction of their loved one. Both the aides and administrative staff were commended for being accommodating and helpful. No complaints were raised about the service.

A particular case worker stood out as exceptional to another reviewer, as she efficiently assessed needs while demonstrating effectiveness in addressing them promptly. Although there was room for improved training regarding scheduling conflicts with some caregivers, everyone involved exhibited friendliness, warmth, and responsiveness.

With only two visits completed thus far, another customer expressed contentment with Senior Helper's service. While their experience was limited at that point, they noted it to be positive.

The ongoing care provided by Senior Helpers three times a week to a customer's mother received high praise. In terms of value, friendliness, cleanliness, and overall satisfaction levels reached four or five stars out of five. Recommending them to others seeking in-home care seemed like an obvious choice.

Initially struggling with communication channels within Senior Helpers' structure, this individual found that issue quickly resolved.

The personal caregiver assigned to one reviewer's husband demonstrated noteworthy qualities such as trustworthiness and kindness while engaging him in fulfilling activities outside their home environment.

In terms of physical assistance, Senior Helpers' staff was deemed highly proficient and caring. Their training as certified nursing assistants ensured professionalism while maintaining a friendly demeanor. The affordability of their services made this reviewer confident in recommending the company to others.

While one customer only had brief interaction with a Senior Helpers representative, they were impressed by the individual's demeanor and kindness.

Senior Helpers emerged as an exceptional in-home care service from these reviews. Customers praised the thoroughness, warmth, and patience exhibited by caregivers, reinforcing the trustworthiness of the staff. The dedication to meeting individual needs was evident through responsive case workers who effectively assessed and addressed concerns. Flexibility, helpfulness, and affordable pricing were other commendable aspects highlighted by satisfied customers. Overall, Senior Helpers proved to be invaluable in providing quality care for loved ones in need.

Restaurants

• Guitars & Growlers (0.8 miles)
• Torchy’S Tacos (1.3 miles)
• Pappasito's Cantina (1.4 miles)
• Waffle O’licious (2.7 miles)
• Rodeo Goat (3.2 miles)
• Chick-Fil-A (3.3 miles)
• McDonald's (3.3 miles)

Transportation

• Arapaho Center Station (1 miles)
• Park Lane Station (6.6 miles)

Theaters

• Alamo Drafthouse Cinema (1.1 miles)
• Alamo Drafthouse Lake Highlands (6.7 miles)
• AMC Theater Northpark (6.9 miles)

Physicians

• Eye Care Associates (1.5 miles)
• Eminent Medical Center (2.5 miles)
• The ENT & Allergy Centers of Texas (4.2 miles)
• Baylor Medical Plaza (4.7 miles)
• Elizabeth Jekot Breast Imaging Center (5.1 miles)
• Plano Orthopedic & Sports Medicine Center (5.2 miles)
• Dhat (6.1 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.8 miles)

Places of Worship

• Episcopal Church Of The Transfiguration (3.2 miles)
• Shiloh Missionary Baptist Church (4.2 miles)
• Preston Hollow Presbyterian Church (6.8 miles)

Cafes

• Mimi's Star Cafe (4.4 miles)
• Starbucks (5 miles)
• Red Truck Cafe (5.4 miles)
• Starbucks (6 miles)
• Mozart Bakery (6.5 miles)
• Starbucks (6.7 miles)
• Starbucks (7 miles)

Hospitals

• The Heart Hospital Baylor Plano (4.5 miles)
• Texas Health Presbyterian Hospital Dallas (5.9 miles)

Parks

• Addison Circle Park (5 miles)
• Russell Creek Park (5.6 miles)
• R.P Brooks Park (6.4 miles)
• Memorial Park (6.4 miles)
• Hoblitzelle Park (7.2 miles)