Nhc Healthcare - Mauldin

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Nhc Healthcare - Mauldin

850 East Butler Road, Greenville, SC 29607

For more information about senior living options: (844) 490-3973

3.5 from 13 reviews
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Skilled Nursing Facility

Overall Review of Nhc Healthcare - Mauldin

Pros

  • pro The staff at NHC HealthCare Mauldin is consistently described as friendly, caring, and accommodating, creating a positive environment for residents.
  • pro The therapy department receives high praise for its professionalism, effective treatment, and the supportive nature of the therapists.
  • pro Many reviewers appreciate the cleanliness of the facility and how well it is maintained.
  • pro Residents enjoy participating in various activities offered at the center, which help keep them engaged and socialized.
  • pro The food served is often mentioned as nutritional and delicious, with some residents expressing satisfaction with their meals.
  • pro Family members feel reassured by the respectful and compassionate care provided during challenging times.

Cons

  • pro The facility is understaffed for the number of patients, leading to delays in receiving help and care.
  • pro Cleanliness is lacking, with rooms not being cleaned regularly beyond basic mopping.
  • pro The quality of food is poor and not satisfactory for many residents.
  • pro There have been serious negligence issues, including improper handling of medical treatments, which resulted in emergency room visits.
  • pro Some staff members exhibited impatience and irritation when assisting patients with slower processing times due to conditions like Parkinson's disease.
  • pro Physical therapy sessions were said to be insufficient in duration for effective treatment.
  • pro Maintenance services are rarely seen when needed, contributing to overall dissatisfaction with care.
  • pro Communication among nursing staff during shift changes can lead to important medical orders going unnoticed or unfulfilled.

Review

NHC HealthCare Mauldin has elicited a wide range of experiences and opinions from patients and their families. While some have lauded the facility for its caring staff and the various activities offered, others have raised serious concerns about understaffing, inadequate medical care, cleanliness, and food quality. This mixed bag of reviews provides insights into both the strengths and weaknesses of this rehabilitation facility.

Many reviewers expressed appreciation for the friendly demeanor of the staff at NHC HealthCare Mauldin. Patients noted that the team members, including nurses, therapists, and nursing assistants (CNAs), often went out of their way to meet individual needs with kindness. Activities like bingo, game shows, and arts-and-crafts sessions were highlighted as positive aspects that kept residents engaged. Some family members even described the environment as enjoyable enough to liken it to a “country club” experience during visits. This emphasis on socialization was echoed in multiple reviews where individuals praised organized activities they could participate in during their stay.

Despite these commendable facets, several reviewers pointed out significant issues regarding staffing levels. A recurring theme was that many felt the facility was understaffed given its patient volume. Some reported delays in receiving assistance when calling for help—sometimes waiting 30 minutes or longer before being attended to. Concerns were also raised about critical medical treatments not being properly managed or recognized by staff members during shift changes. One particular alarming instance involved a resident who had a nephrostomy tube mishandled twice which led to surgical intervention at a hospital.

The quality of food served at NHC HealthCare Mauldin was another divisive topic among reviewers, with ratings varying widely from poor to satisfactory. Some patients found the meals lacking both in taste and nutritional value while others reported having decent dining experiences. The warmth with which dietary preferences were accommodated added another layer to this variable feedback; however, it largely hinged on individual tastes and expectations about nourishment during recovery.

Cleanliness also emerged as an important concern for numerous reviewers who noted that rooms are rarely cleaned thoroughly beyond basic mopping after several days had passed without proper room care. Patrons mentioned how maintenance staff appeared infrequently when needed for repairs or related concerns, adding an additional layer of frustration regarding overall hygiene standards within the facility.

The effectiveness of rehabilitation services garnered further critique particularly concerning specialized needs such as those associated with Parkinson’s disease or dementia patients. Several accounts indicated that some staff lacked an understanding of how to adequately support residents facing cognitive challenges, leading to feelings of discouragement among those affected individuals. Nevertheless, there were also success stories; some patients thrived under physical therapy regimes administered by skilled therapists who took great care in tailoring programs according to individual progress.

In summary, NHC HealthCare Mauldin presents a complex picture comprised of moments filled with compassion juxtaposed against instances reflecting operational shortcomings that could compromise patient welfare. While advocates point toward dedicated staff efforts along with engaging activities designed to foster patient connection and improve morale during recovery periods—the criticisms regarding staffing shortages as well as concerns tied around cleanliness and meal satisfaction cannot be overlooked when considering potential choices for rehabilitation needs moving forward.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Greenville-Spartanburg (7 miles away) Greenville-Spartanburg (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Nhc Healthcare - Mauldin is an assisted living community located in Greenville, SC. This community offers a wide range of amenities to ensure that residents have a comfortable and enjoyable living experience. The amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for residents to enjoy, private bathrooms in each unit, restaurant-style dining options, a small library for leisure reading, telephones in each unit for easy communication with loved ones and staff members, non-medical transportation arrangement services for errands or social outings, transportation to doctors appointments as needed for residents' convenience and wellness center facilities. In addition to these amenities, Wi-Fi/high-speed internet access is available throughout the community.

The care services provided at Nhc Healthcare - Mauldin are comprehensive and ensure that residents receive the assistance they need. These services include 24-hour call system availability to address any emergencies or concerns promptly, round-the-clock supervision to ensure resident safety and well-being at all times. Personalized assistance with activities of daily living such as bathing and dressing are provided by trained staff members who prioritize resident dignity and independence. Assistance with transfers is also available when needed. Diabetic residents can benefit from carefully planned diabetes-specific diets. Nutritious meals are prepared and served on-site to meet individual dietary restrictions or preferences.

Medication management services are offered to ensure that residents take their medications correctly and on time. Additionally, Nhc Healthcare - Mauldin understands the importance of mental wellness among seniors. A dedicated mental wellness program is designed to support emotional and cognitive health through various activities and therapies.

The dining experience at this assisted living community takes into consideration individual dietary needs. Special dietary restrictions can be accommodated without compromising taste or variety.

Residents also have access to a variety of engaging activities and programs. Concierge services are available to assist residents with planning their day-to-day activities and outings. Fitness programs are offered to promote physical well-being, and planned day trips allow residents to explore the surrounding community. Resident-run activities give residents an opportunity to engage with one another and form meaningful connections. Scheduled daily activities ensure that there is always something fun and stimulating happening within the community.

Nhc Healthcare - Mauldin is located in close proximity to various amenities, making it convenient for residents and their families. There are six cafes, one park, 14 pharmacies, 32 physicians, 32 restaurants, one place of worship, one theater, and six hospitals nearby.

Overall, Nhc Healthcare - Mauldin offers a vibrant assisted living community where residents can enjoy a wide range of amenities and personalized care services tailored to their needs while also being conveniently located near various amenities in Greenville, SC.

Nearby Places of Interest

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits (0.1 miles)
  • Burger King (1.3 miles)
  • Chick-Fil-A (1.4 miles)
  • Taco Bell (1.4 miles)
  • Sofrito Restaurant & Bar (1.4 miles)
  • Bruster's Ice Cream (1.5 miles)
  • Saffron Indian Cuisine (1.6 miles)

Physicians

  • Dermatology Associates PA (1 miles)
  • Allergic Disease & Asthma Center PA (1.1 miles)
  • On Call Medical (1.3 miles)
  • Piedmont Psychiatric Services (1.7 miles)
  • Greenville Vein & Aesthetics Center (1.8 miles)
  • University Medical Group (1.8 miles)
  • Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (2.1 miles)

Pharmacies

  • Walmart Pharmacy (1.3 miles)
  • Medscripts Medical Pharmacy (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.4 miles)
  • Drug-Lo Pharmacy (2.4 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3 miles)

Cafes

  • Starbucks (2.2 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (4.1 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.1 miles)

Theaters

  • Regal Hollywood & RPX - Greenville (2.4 miles)

Places of Worship

  • Woodruff Road Presbyterian Church (2.7 miles)

Hospitals

  • Greenville OB/GYN Associates (2.8 miles)
  • Medical Group of the Carolinas - Family Medicine - Five Forks (3.3 miles)
  • Prisma Health Gynecology Specialists (3.8 miles)
  • Greenville Hospital System (4.2 miles)
  • Patewood Memorial Hospital (4.2 miles)
  • Patewood Medical Campus (4.2 miles)

Parks

  • Gary L. Pittman Memorial Park (3.5 miles)

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