Nhc Healthcare - Mauldin

Pros

• The staff at NHC HealthCare Mauldin is consistently described as friendly, caring, and accommodating, creating a positive environment for residents.
• The therapy department receives high praise for its professionalism, effective treatment, and the supportive nature of the therapists.
• Many reviewers appreciate the cleanliness of the facility and how well it is maintained.
• Residents enjoy participating in various activities offered at the center, which help keep them engaged and socialized.
• The food served is often mentioned as nutritional and delicious, with some residents expressing satisfaction with their meals.
• Family members feel reassured by the respectful and compassionate care provided during challenging times.

Cons

• The facility is understaffed for the number of patients, leading to delays in receiving help and care.
• Cleanliness is lacking, with rooms not being cleaned regularly beyond basic mopping.
• The quality of food is poor and not satisfactory for many residents.
• There have been serious negligence issues, including improper handling of medical treatments, which resulted in emergency room visits.
• Some staff members exhibited impatience and irritation when assisting patients with slower processing times due to conditions like Parkinson's disease.
• Physical therapy sessions were said to be insufficient in duration for effective treatment.
• Maintenance services are rarely seen when needed, contributing to overall dissatisfaction with care.
• Communication among nursing staff during shift changes can lead to important medical orders going unnoticed or unfulfilled.

Review

NHC HealthCare Mauldin has elicited a wide range of experiences and opinions from patients and their families. While some have lauded the facility for its caring staff and the various activities offered, others have raised serious concerns about understaffing, inadequate medical care, cleanliness, and food quality. This mixed bag of reviews provides insights into both the strengths and weaknesses of this rehabilitation facility.

Many reviewers expressed appreciation for the friendly demeanor of the staff at NHC HealthCare Mauldin. Patients noted that the team members, including nurses, therapists, and nursing assistants (CNAs), often went out of their way to meet individual needs with kindness. Activities like bingo, game shows, and arts-and-crafts sessions were highlighted as positive aspects that kept residents engaged. Some family members even described the environment as enjoyable enough to liken it to a “country club” experience during visits. This emphasis on socialization was echoed in multiple reviews where individuals praised organized activities they could participate in during their stay.

Despite these commendable facets, several reviewers pointed out significant issues regarding staffing levels. A recurring theme was that many felt the facility was understaffed given its patient volume. Some reported delays in receiving assistance when calling for help—sometimes waiting 30 minutes or longer before being attended to. Concerns were also raised about critical medical treatments not being properly managed or recognized by staff members during shift changes. One particular alarming instance involved a resident who had a nephrostomy tube mishandled twice which led to surgical intervention at a hospital.

The quality of food served at NHC HealthCare Mauldin was another divisive topic among reviewers, with ratings varying widely from poor to satisfactory. Some patients found the meals lacking both in taste and nutritional value while others reported having decent dining experiences. The warmth with which dietary preferences were accommodated added another layer to this variable feedback; however, it largely hinged on individual tastes and expectations about nourishment during recovery.

Cleanliness also emerged as an important concern for numerous reviewers who noted that rooms are rarely cleaned thoroughly beyond basic mopping after several days had passed without proper room care. Patrons mentioned how maintenance staff appeared infrequently when needed for repairs or related concerns, adding an additional layer of frustration regarding overall hygiene standards within the facility.

The effectiveness of rehabilitation services garnered further critique particularly concerning specialized needs such as those associated with Parkinson’s disease or dementia patients. Several accounts indicated that some staff lacked an understanding of how to adequately support residents facing cognitive challenges, leading to feelings of discouragement among those affected individuals. Nevertheless, there were also success stories; some patients thrived under physical therapy regimes administered by skilled therapists who took great care in tailoring programs according to individual progress.

In summary, NHC HealthCare Mauldin presents a complex picture comprised of moments filled with compassion juxtaposed against instances reflecting operational shortcomings that could compromise patient welfare. While advocates point toward dedicated staff efforts along with engaging activities designed to foster patient connection and improve morale during recovery periods—the criticisms regarding staffing shortages as well as concerns tied around cleanliness and meal satisfaction cannot be overlooked when considering potential choices for rehabilitation needs moving forward.

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (0.1 miles)
• Burger King (1.3 miles)
• Chick-Fil-A (1.4 miles)
• Taco Bell (1.4 miles)
• Sofrito Restaurant & Bar (1.4 miles)
• Bruster's Ice Cream (1.5 miles)
• Saffron Indian Cuisine (1.6 miles)

Physicians

• Dermatology Associates PA (1 miles)
• Allergic Disease & Asthma Center PA (1.1 miles)
• On Call Medical (1.3 miles)
• Piedmont Psychiatric Services (1.7 miles)
• Greenville Vein & Aesthetics Center (1.8 miles)
• University Medical Group (1.8 miles)
• Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (2.1 miles)

Pharmacies

• Walmart Pharmacy (1.3 miles)
• Medscripts Medical Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.4 miles)
• Drug-Lo Pharmacy (2.4 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.4 miles)
• Panera Bread (4.1 miles)
• Starbucks (4.1 miles)
• Starbucks (4.1 miles)

Theaters

• Regal Hollywood & RPX - Greenville (2.4 miles)

Places of Worship

• Woodruff Road Presbyterian Church (2.7 miles)

Hospitals

• Greenville OB/GYN Associates (2.8 miles)
• Medical Group of the Carolinas - Family Medicine - Five Forks (3.3 miles)
• Prisma Health Gynecology Specialists (3.8 miles)
• Greenville Hospital System (4.2 miles)
• Patewood Memorial Hospital (4.2 miles)
• Patewood Medical Campus (4.2 miles)

Parks

• Gary L. Pittman Memorial Park (3.5 miles)