Nhc Healthcare - Mauldin in Greenville, SC
Save850 East Butler Road, Greenville, SC 29607
For more information about senior living options: (844) 490-3973
The staff at NHC Mauldin are very professional and caring. The facility is clean, well renovated, and welcoming, with staff greeting guests with a smile. The therapy team helps residents regain strength so they can go home. The nurses and nurse aides are attentive, compassionate, and dedicated to residents' well-being. The meals are nutritious and delicious, and activities are provided to engage residents. It is widely regarded as one of the best facilities in the state, with reviewers calling it five stars. Staff members remember residents' preferences and go the extra mile to personalize care, such as delivering coffee to an early riser. Families appreciate the supportive, caring environment and the outpouring of love from staff during difficult times. Visitors described the atmosphere as welcoming and resort-like, making loved ones feel well cared for.
They describe the facility as awful, with unresponsive staff and a bed call button that was disabled, leaving the patient waiting about 15 minutes for help. They say the place is severely understaffed, causing long waits for assistance and inadequate care for residents. They report rude, abusive CNAs and nurses, including one nurse who is loud and mean to patients. They allege neglect and abuse on the LTC unit, with staff disappearing for breaks and failing to monitor patients or prevent bedsores. They state there is poor communication and a culture of gossip, with calls not returned and conflicting information about room availability. They claim medical orders and treatments are not carried out, medications are forgotten, and vital information is not passed between shifts. They note poor food quality and temperature, and general dissatisfaction with meals and activities due to high patient volume. They describe the facility as overpriced and lacking compassion, suggesting it should be inspected and warning others against using it.Nhc Healthcare - Mauldin is best suited for families pursuing short- to moderate-term rehab with a strong emphasis on therapy-centered recovery, where a positive, hotel-like atmosphere and a capable therapy staff can meaningfully help a loved one regain mobility and function. The facility earns praise for clean, well-maintained spaces, attentive nurses and CNAs, and a program that includes structured activities, social opportunities, and a dining environment that feels more upscale than typical skilled nursing settings. When the primary goal is to restore independence through therapy and return home, Mauldin often delivers results that make a tangible difference.
That said, several realities demand careful consideration. Prospective residents or their families should be aware that staffing levels and responsiveness appear inconsistent across shifts, with multiple reviews citing long wait times for assistance and repeated issues with call bells. Some families report excellent experiences, while others recount neglect or rough treatment, and even serious lapses in medical orders and patient monitoring. For anyone whose loved one requires highly reliable 24/7 monitoring, ongoing memory care, or protection from potential staff miscommunication, alternatives with steadier oversight may be preferable.
The strongest positives - rehab quality, professional and empathetic caregivers, cleanliness, and a robust activity calendar - often offset many concerns when the patient's stay is framed as rehabilitation rather than long-term care. Therapy teams are frequently described as capable and encouraging, with residents achieving meaningful progress in walking, balance, and strength. The environment also supports social engagement and self-care routines, from meals that are described as nutritious and well prepared to amenities like sunrooms and in-house beauty services. When the goal is to maximize functional recovery in a supportive setting, these factors carry substantial weight.
However, the main downsides cannot be dismissed. Understaffing, inconsistent communication, and reports of call light neglect in certain shifts create real risk for lapses in timely care. Critical issues such as unfulfilled medical orders, administered medications errors, and observed neglect have appeared in a number of accounts, along with complaints about patient privacy and professional boundaries among staff. Several reviews flag a perceived emphasis on appearance over resident welfare, and a handful describe hostile or condescending behavior from certain staff members. These are not minor irritants; they reflect potential safety and dignity concerns that family members must test for themselves before committing to Mauldin.
From a decision-making standpoint, the pros and cons form a clear trade-off. If a loved one needs aggressive, well-coordinated rehabilitation and thrives in an environment that feels welcoming and activity-rich, Mauldin often fulfills those expectations, especially when therapy is consistently staffed and well-led. The facility's strengths - the clean campus, strong therapy teams, and the general warmth reported by many families - provide a solid foundation for recovery and short-term care. Yet the variability in staffing reliability and the serious concerns voiced by some families about neglect or mismanagement mean this option should be pursued with thorough due diligence: visit multiple times, observe night and weekend shifts, request the chance to speak with the therapy supervisor and the director, and verify current staffing ratios and incident reporting practices.
In practical terms, families should enter with a structured plan. Ask for recent rehab outcomes and a realistic schedule of therapies; confirm med management processes and who takes responsibility for changes in orders; request to see a sample room assignment, including bed privacy and roommate policies; and insist on direct lines of communication with administration for timely updates. If memory care, Parkinson's, or dementia-level needs are in play, probe specifically about staff training, supervision, and daily routines designed for those conditions. If the table stakes include unwavering responsiveness and a consistent, respectful climate across shifts, alternatives in the Upstate may offer steadier reliability. For rehab-focused care with a welcoming atmosphere and strong therapy, Mauldin stands out - but only when the care team's consistency aligns with the resident's needs.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nhc Healthcare - Mauldin is an assisted living community located in Greenville, SC. This community offers a wide range of amenities to ensure that residents have a comfortable and enjoyable living experience. The amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for residents to enjoy, private bathrooms in each unit, restaurant-style dining options, a small library for leisure reading, telephones in each unit for easy communication with loved ones and staff members, non-medical transportation arrangement services for errands or social outings, transportation to doctors appointments as needed for residents' convenience and wellness center facilities. In addition to these amenities, Wi-Fi/high-speed internet access is available throughout the community.
The care services provided at Nhc Healthcare - Mauldin are comprehensive and ensure that residents receive the assistance they need. These services include 24-hour call system availability to address any emergencies or concerns promptly, round-the-clock supervision to ensure resident safety and well-being at all times. Personalized assistance with activities of daily living such as bathing and dressing are provided by trained staff members who prioritize resident dignity and independence. Assistance with transfers is also available when needed. Diabetic residents can benefit from carefully planned diabetes-specific diets. Nutritious meals are prepared and served on-site to meet individual dietary restrictions or preferences.
Medication management services are offered to ensure that residents take their medications correctly and on time. Additionally, Nhc Healthcare - Mauldin understands the importance of mental wellness among seniors. A dedicated mental wellness program is designed to support emotional and cognitive health through various activities and therapies.
The dining experience at this assisted living community takes into consideration individual dietary needs. Special dietary restrictions can be accommodated without compromising taste or variety.
Residents also have access to a variety of engaging activities and programs. Concierge services are available to assist residents with planning their day-to-day activities and outings. Fitness programs are offered to promote physical well-being, and planned day trips allow residents to explore the surrounding community. Resident-run activities give residents an opportunity to engage with one another and form meaningful connections. Scheduled daily activities ensure that there is always something fun and stimulating happening within the community.
Nhc Healthcare - Mauldin is located in close proximity to various amenities, making it convenient for residents and their families. There are six cafes, one park, 14 pharmacies, 32 physicians, 32 restaurants, one place of worship, one theater, and six hospitals nearby.
Overall, Nhc Healthcare - Mauldin offers a vibrant assisted living community where residents can enjoy a wide range of amenities and personalized care services tailored to their needs while also being conveniently located near various amenities in Greenville, SC.
Nhc Healthcare - Mauldin is located at 850 East Butler Road, Greenville, SC 29607 in Greenville County, South Carolina
Nhc Healthcare - Mauldin on seniors.fyi includes 5 photos including images showing interior, exercise equipment, healthcare, landscaping, trees, reception desk, lobby, office, and more.
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