The Palmettos Assisted Living

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The Palmettos Assisted Living The Palmettos Assisted Living

The Palmettos Assisted Living

810 East Butler Road, Greenville, SC 29607

For more information about senior living options: (844) 490-3973

4.8 from 18 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
1
1 stars
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Assisted Living Memory Care

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    Overall Review of The Palmettos Assisted Living

    Pros

    • pro Families describe The Palmettos as attentive and supportive of residents' needs and concerns.
    • pro They view The Palmettos as trustworthy, reliable, and communicative, including a compassionate transition to memory care.
    • pro The Palmettos is regarded as the place for long-term care and receives high praise, including 5-star ratings.
    • pro Residents are cared for with love and surrounded by familiar people, creating a comforting sense of community.
    • pro The facility is clean, attractive, and feels like home.
    • pro The Palmettos fosters a small, welcoming community with personalized nursing care, engaging activities, delicious meals, and friendly staff.
    • pro Health and well-being often improve after moving to The Palmettos, with staff shown to be loving, kind, and respectful.
    • pro Families express gratitude for staff who are patient, helpful, and responsive to questions and concerns.
    • pro The memory-care unit is described as beautiful and well-appointed, with above-and-beyond care from a caring staff.

    Cons

    • pro The previous facility was tragically understaffed, and the resident's health suffered as a result.

    Review

    The Palmettos in Mauldin has earned a reputation among families as a place where care, trust, and connection come together in a way that feels genuinely supportive. Across several firsthand accounts, the facility is described as an environment where staff are not only attentive but unwaveringly reliable in meeting both residents' needs and the concerns of their families. One long?time visitor remarked that trustworthiness, reliability, and communication are the hallmarks of the staff, even noting a recent move to memory care as a sign of the center's commitment to thoughtful, appropriate care at every stage. The overall impression is that The Palmettos is a place built for the long term, where families can feel confident in the care their loved ones receive.

    Several families shared deeply personal tributes to the way their loved ones were treated. In one account, a mother who passed away in her room was surrounded by familiar faces and staff who had grown to feel like part of the family. The caregiver team was described as loving and attentive, with residents regarded as "theirs" by the staff. Another family member echoed this sentiment, noting that whenever they mentioned their mom being at The Palmettos, the responses from others were consistently glowing, reinforcing the sense that this is a special, well-regarded community. The consistent thread throughout these reflections is a sense of being seen and valued, with care that feels both heartfelt and dependable.

    The Palmettos is portrayed as a warm, home?like setting rather than a clinical institution. Several reviewers mention the facility's inviting atmosphere, cleanliness, and attractive design, emphasizing a small?community feel where staff create a nurturing environment for residents. Descriptions such as "beautiful," "second home," and "feels like home" recur, underscoring how the surroundings and the daily routines - meals, activities, and social opportunities - contribute to a sense of comfort and belonging for both residents and their families. The care experience is portrayed as comprehensive, with attention paid to everyday well?being as well as the deeper needs that come with aging.

    The memory care experience is highlighted as a standout aspect, with specific praise for the quality of interactions, the dining and activity spaces, and the overall atmosphere. Families point to personalized nursing care, a creative activities director, delicious meals, and the supportive, friendly staff as key components of a positive memory?care environment. Names that come up positively - such as Kim in marketing, Ruby the head of nursing, and the director, Katherine - signal a team?oriented approach where leaders and frontline staff work in cohesion. The memory care area is described as modern and well?equipped, featuring an up?to?date room and bathroom, a central dining and social activities area, and a serene, enclosed garden that adds to a calming, welcoming environment.

    Transition periods are acknowledged as challenging, yet several reviews emphasize how The Palmettos handles these moments with patience, transparency, and responsiveness. One reviewer noted the staff's willingness to answer questions during a time of transition, calling the first impression "great." This theme of clear communication and proactive engagement runs through multiple accounts, reflecting a facility that makes the process of moving or switching care levels smoother for families who are navigating tough decisions.

    Outside the day?to?day care, professional voices in the community affirm the Palmettos' strengths. A hospice social worker and Aging Life Care Professional who has worked with clients at The Palmettos for many years lauds the facility for its elevated nursing expertise, friendly staff, and impeccable cleanliness. The reviewer also appreciates the continuity of staff, noting the value of working with many of the same people over time. This perspective reinforces the impression that The Palmettos is not only well?run but deeply invested in building lasting relationships with residents and their families.

    Overall, families speak to a consistently positive experience that goes beyond routine obligations. They describe residents as happy and well cared for, often contrasting The Palmettos with previous facilities that suffered from understaffing or instability. Phrases like "excellent experience for our mother and our family," "sleep better at night knowing she is there," and "the care she is receiving" are frequent refrains, underscoring the sense of relief and trust families feel. The Palmettos is portrayed as a place where care is thorough, staff are engaged and compassionate, and the environment supports dignity, comfort, and a sense of belonging for residents and their loved ones.

    In sum, the collective voice surrounding The Palmettos in Mauldin is one of deep appreciation and strong endorsement. Families speak not only of the visible kindness and attentiveness of staff but also of a well?structured program that integrates medical oversight, personal attention, and engaging activities in a way that fosters health, happiness, and peace of mind. Whether in traditional assisted living or the memory?care setting, The Palmettos is described as a community that genuinely treats residents like family, making it a trusted choice for long?term care.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Greenville-Spartanburg (7 miles away) Greenville-Spartanburg (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Palmettos Assisted Living in Greenville, SC is a well-equipped and comfortable community that specializes in providing memory care. Our residents enjoy a variety of amenities and services designed to enhance their quality of life.

    Amenities at The Palmettos include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community operated transportation for convenient outings, a computer center for staying connected with loved ones, and a dining room where delicious meals are served restaurant-style. Our fitness room allows residents to stay active and maintain their health, while the gaming room offers opportunities for socializing and friendly competition.

    Our fully furnished rooms provide comfort and convenience, with private bathrooms ensuring privacy. Residents also have access to outdoor spaces such as gardens to relax and enjoy nature. The small library offers the chance for quiet reading or group book discussions. Telephone and Wi-Fi/high-speed internet are available to keep residents connected with friends and family.

    Care services at The Palmettos are comprehensive and include 24-hour call systems for immediate assistance, 24-hour supervision to ensure safety, assistance with activities of daily living such as bathing and dressing, transfers, medication management, and specialized memory care programming for those with cognitive impairment. We also offer transportation arrangements for non-medical needs as well as for doctors' appointments.

    Dining at The Palmettos is tailored to accommodate special dietary restrictions. Our experienced staff prepares nutritious meals following diabetes diets if required. In addition to the various amenities and care services provided, we also prioritize mental wellness through our mental wellness program.

    Residents at The Palmettos have numerous opportunities for engagement through our activities program. Concierge services cater to individual preferences while fitness programs promote physical well-being. Planned day trips allow residents to explore new places while resident-run activities encourage social interactions among peers. Scheduled daily activities ensure there is always something exciting happening within the community.

    Located in Greenville, SC, The Palmettos is surrounded by an abundance of amenities in the nearby area. There are 6 cafes, 1 park, 14 pharmacies, 31 physicians, and 32 restaurants within reach. Additionally, there is a place of worship and theater nearby for residents seeking cultural or spiritual experiences. The proximity to 6 hospitals provides peace of mind knowing that healthcare services are easily accessible.

    At The Palmettos Assisted Living in Greenville, SC, we strive to provide a comfortable and enriching environment where our residents can enjoy their golden years with dignity and support.

    Nearby Places of Interest

    Restaurants

    • Bojangles' Famous Chicken 'n Biscuits (0.1 miles)
    • Burger King (1.3 miles)
    • Taco Bell (1.4 miles)
    • Chick-Fil-A (1.4 miles)
    • Sofrito Restaurant & Bar (1.4 miles)
    • Bruster's Ice Cream (1.5 miles)
    • Saffron Indian Cuisine (1.6 miles)

    Physicians

    • Dermatology Associates PA (1 miles)
    • Allergic Disease & Asthma Center PA (1.1 miles)
    • On Call Medical (1.3 miles)
    • Piedmont Psychiatric Services (1.8 miles)
    • Greenville Vein & Aesthetics Center (1.8 miles)
    • University Medical Group (1.8 miles)
    • Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (2.1 miles)

    Pharmacies

    • Walmart Pharmacy (1.3 miles)
    • Medscripts Medical Pharmacy (1.4 miles)
    • CVS Pharmacy (1.4 miles)
    • Drug-Lo Pharmacy (2.4 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (3 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Starbucks (3.3 miles)
    • Starbucks (3.4 miles)
    • Panera Bread (4.1 miles)
    • Starbucks (4.1 miles)
    • Starbucks (4.2 miles)

    Theaters

    • Regal Hollywood & RPX - Greenville (2.5 miles)

    Places of Worship

    • Woodruff Road Presbyterian Church (2.7 miles)

    Hospitals

    • Greenville OB/GYN Associates (2.8 miles)
    • Medical Group of the Carolinas - Family Medicine - Five Forks (3.3 miles)
    • Prisma Health Gynecology Specialists (3.8 miles)
    • Greenville Hospital System (4.2 miles)
    • Patewood Memorial Hospital (4.2 miles)
    • Patewood Medical Campus (4.3 miles)

    Parks

    • Gary L. Pittman Memorial Park (3.5 miles)

    Frequently Asked Questions

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