Complete Homecare of America Inc.

Pros

• Caregivers are described as very kind, helpful, and professional.
• The staff stay in touch and provide reassurance throughout the process.
• Katie personally took on cases and found the right caregiver staff.
• Lauren, Skyler, and Madison are praised for being wonderful, helpful, and patient.
• Clients feel at ease and more confident about getting a home health aide.
• The service is described as first-class and delivering what is advertised.
• The team is knowledgeable, friendly, and accommodating to clients' needs.
• The owner is described as possessing integrity and professionalism.
• Caregivers are dependable, caring, and focused on the client's well-being.

Cons

• The company was inconsistent with scheduling and could not guarantee the same home aide.
• They constantly sent new caregivers, which was disorienting for the grandmother.
• There were too many new caregivers for staffing with Complete Homecare of America.
• The service lacked sufficient staff to provide replacements when a caregiver was sick or unavailable.
• The service was not consistent or of quality; some caregivers were not well vetted and would no-call, no-show, or fall asleep while being paid.
• The owner's management allowed caregivers to not show up, lock themselves in the bathroom, and sleep, leaving the client unattended.
• They overpromised on what they could deliver, particularly regarding in-home cleaning help.
• There has been too much turnover with assigned caregivers, making it hard to establish a consistent rhythm for the grandmother.

Review

The collection of experiences with Complete Homecare of America and Complete Homecare reveals a company that many families rely on for compassionate, attentive in-home support, while also facing the unavoidable challenges that can come with home health services. Across the board, the caregivers are described as kind, patient, and professional, with several clients highlighting how the staff listens to needs, is thorough in gathering information, and helps put anxious relatives at ease. In many cases, families found that a particular aide or small team could become a steady source of comfort and practical help, making daily life more manageable for the person receiving care.

Several reviews spotlight especially positive interactions with individual caregivers who made a real difference. For those served through the VA in Asheville, the experience often centers on highly attentive introductions, careful matching, and ongoing communication. One client noted a caregiver who came to the home, listened, gathered all necessary information, and helped alleviate fears about starting a home health aide. Katie, in particular, is repeatedly credited with taking on cases personally and persisting until the right match was found. Others praised Lauren, Skyler, and Madison for their professionalism, willingness to stay in touch, and ability to reassure patients that help was on the way. In one case, a caregiver's presence and demeanor transformed the patient's outlook from skepticism to recognizing the real benefits of having assistance.

The praise isn't limited to individual personalities. Several reviews describe overall service quality: assessments that were well done, timely and organized care, aides who were neat, on time, and dedicated. Some caregivers are described as dependable, not distracted by personal phone use, and capable of handling complex needs with kindness. For a number of families, the experience exceeded expectations, with one reviewer calling the service "First class," and another noting that the company delivered what they advertised and helped with their mother's care in meaningful ways.

Yet the sentiment is not uniformly glowing. A recurring theme among a substantial portion of the feedback is inconsistency in staffing and scheduling. Multiple reviews report not being guaranteed the same home health aide from shift to shift, which can be disruptive for patients who benefit from routine and familiarity. Some families faced a steady stream of new faces, making it hard to establish a rhythm or build a trusting relationship. There are also concerns about the ability to replace caregivers when someone is sick or unavailable; in some comments, this led to gaps in care and added stress for families.

Management and expectations also receive mixed treatment. A few reviewers praised the owner, Mr. Haas, for integrity and professionalism, while others narrate experiences where promises didn't fully meet reality - such as overpromising on services like in-home cleaning or suggesting a level of consistency that wasn't achieved. One comment notes that while the staff could be terrific, the company as a whole sometimes struggled with having enough reliable help, which contributed to uneven experiences across patients and times.

Context matters in these stories as well. Several notes reference care being arranged through the VA, particularly in Asheville, and some clients with complex needs - such as ALS - found the staff to be capable and conversational partners who became friends to the patient. A hospice social worker also commends the company for professional, trained care delivered with compassion and attention to the patient's comfort and well-being. Yet even within those contexts, there are mentions of glitches - caregivers who did not show up, or cases where turnover prevented a stable routine, reminding readers that reliable staffing is crucial in in-home care.

Finally, cost and value are part of the conversation. A few reviews describe the service as expensive but of good quality, suggesting that the value is there when care aligns with expectations and reliable staffing is in place. Others remind potential clients to be clear about their requirements and to assess whether the company can meet those needs consistently. Overall, the feedback paints a nuanced portrait: Complete Homecare can deliver exceptionally compassionate, professional care with strong, reassuring interactions between staff and families, but the experience can hinge on stable staffing, dependable scheduling, and transparent alignment of expectations with what the company can realistically provide on a consistent basis.

Located in Greenville, South Carolina, this area offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable lifestyle. With multiple restaurants nearby, such as Bojangles' Famous Chicken 'n Biscuits and Saffron Indian Cuisine, there are plenty of dining options to choose from. Additionally, there are several pharmacies and medical facilities in close proximity, including Dermatology Associates PA and Greenville Vein & Aesthetics Center, ensuring easy access to healthcare services. For leisure activities, residents can enjoy a movie at the Regal Hollywood & RPX theater or visit nearby parks like Gary L. Pittman Memorial Park. This neighborhood also features places of worship such as Woodruff Road Presbyterian Church for spiritual fulfillment. Overall, this area provides a well-rounded community with convenient amenities for seniors looking to settle in Greenville.

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (0.4 miles)
• Burger King (0.9 miles)
• Chick-Fil-A (1 miles)
• Saffron Indian Cuisine (1.2 miles)
• Taco Bell (1.2 miles)
• Sofrito Restaurant & Bar (1.2 miles)
• Bruster's Ice Cream (1.3 miles)

Physicians

• Dermatology Associates PA (0.9 miles)
• Allergic Disease & Asthma Center PA (0.9 miles)
• On Call Medical (1.1 miles)
• Piedmont Psychiatric Services (1.7 miles)
• Greenville Vein & Aesthetics Center (1.7 miles)
• University Medical Group (1.7 miles)
• Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (2 miles)

Pharmacies

• Walmart Pharmacy (0.9 miles)
• Medscripts Medical Pharmacy (1 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• Drug-Lo Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (3.5 miles)
• Panera Bread (3.8 miles)
• Starbucks (3.8 miles)
• Starbucks (3.8 miles)
• Starbucks (3.9 miles)

Theaters

• Regal Hollywood & RPX - Greenville (2 miles)

Hospitals

• Greenville OB/GYN Associates (2.4 miles)
• Prisma Health Gynecology Specialists (3.4 miles)
• Medical Group of the Carolinas - Family Medicine - Five Forks (3.5 miles)
• Greenville Hospital System (3.8 miles)
• Patewood Memorial Hospital (3.8 miles)
• Patewood Medical Campus (3.8 miles)

Places of Worship

• Woodruff Road Presbyterian Church (2.8 miles)

Parks

• Gary L. Pittman Memorial Park (3.1 miles)