Magnolia Place of Greenville

Pros

• Bobbie in admissions does an excellent job helping a loved one get high-quality care and goes above and beyond for patients and families.
• Bobbi Smith, the Admissions Director, was instrumental in transferring a relative from rehab to long-term care, being responsive and professional throughout the process.
• This is a great place, with good therapy, and Bobbie is a great admissions director for the facility.
• Eric and Andrew, the OT and PT staff, were amazing.
• The staff treat residents like family and the food is described as five-star.
• The manager Kelly is phenomenal and addresses concerns immediately.
• Best nursing home I've ever visited or worked at; the caring staff make the difference.

Cons

• The reviews claim the facility has extensive maintenance issues, including windows falling out, making it unsafe for vulnerable adults.
• The staff are described as lazy and uncaring, with residents experiencing repeated infections and near-death experiences due to poor care.
• Residents are said to lose significant weight and suffer frequent bed falls from a lack of proper supervision.
• Phone calls are reportedly never answered or rarely returned, and appointment scheduling is inefficient.
• The environment is described as dirty, with residents left in feces and urine and doors closed to shield staff from exposure.
• Medication administration is inconsistent, with morning and evening doses often delayed or skipped.
• Administration is criticized as ineffective, with calls for firing and for the facility to be shut down.
• There are reports of abuse by night staff.
• Families feel the facility should not be used for loved ones, citing neglect, delays, and poor communication.
• Overall, the reviews describe the place as deplorable, terrible, and unsafe.

Review

Magnolia Place of Greenville is best suited for families seeking short-term, therapy-focused rehabilitation after an acute medical event. When the plan centers on getting a loved one back on their feet, the rehabilitation hall and the therapy team can deliver tangible progress, and admissions staff - most notably Bobbie Smith - are repeatedly described as responsive and helpful in coordinating care. That pragmatic path works best for residents who can tolerate occasional service gaps while therapy drives outcomes. It is not pitched as a high-end long-term residence; the emphasis remains on rehabilitation with close oversight, a setting where progress is possible if safety and communication stay consistent.

Alternatives should be considered for anyone whose loved one requires steady, around-the-clock nursing, stringent infection control, or reliable daily communication. The reviews consistently flag long-term care risks: inconsistent response to call bells, cleanliness lapses, weight loss, bedsores, infections, and even hospitalizations tied to care gaps. Several families describe unresponsive staff, missed medications, and alarming declines after extended stays. For those who prioritize a secure, predictable environment with rigorous oversight, Magnolia Place should not be the default choice; nearby facilities with stronger track records may be more appropriate.

There are clear bright spots that illustrate what a well-led rehab environment can achieve. Admissions staff and management - Bobbie, and at times Kelly the manager - are cited as dependable points of contact who address concerns promptly. The therapy teams, especially professionals in occupational and physical therapy, are highlighted as capable and motivating, contributing to meaningful recovery for stroke survivors and others requiring intensive rehabilitation. When cleanliness improves and a compassionate culture takes hold, these elements show Magnolia Place's potential to deliver solid care in the right circumstances.

However, these positives do not erase a pattern of serious concerns. Repeated accounts speak to neglect and insufficient day-to-day responsiveness, with call bells ignored for long periods and rooms left in unsanitary condition. Families recount falls, wounds, and weight loss, sometimes linked to staffing shortages or inattentiveness. Communications often appear fragmented, medications mismanaged, and, in some reviews, the care environment deteriorates to the point of hospitalizations or worse. The volume and seriousness of these reports create an urgent warning: safety, dignity, and reliable caregiving cannot be assumed here, particularly for residents who require ongoing monitoring.

Families evaluating Magnolia Place should approach with disciplined due diligence. Seek a current, thorough tour that covers both rehab and long-term care areas, and press for candid explanations about staffing levels, turnover, and the responsiveness of front-line staff. Demand direct access to the administrator and the director of nursing, and request recent incident logs and typical response times to calls. Given the mixed experiences, consider a temporary respite or trial period while confirming that essential needs - medication administration, hygiene, and mobility assistance - are consistently delivered. Compare with nearby options that emphasize stronger safety records before committing to long-term residency.

In sum, Magnolia Place of Greenville presents a mixed and high-stakes proposition. It can deliver legitimate rehabilitation gains when therapy and admissions staff align, but the broader environment - long-term care, safety, cleanliness, and dependable communication - carries substantial risk. For families prioritizing safety, predictability, and attentive daily care, exploring alternatives with stronger reputations is prudent. For those able to monitor closely and rely on therapy-driven progress, Magnolia Place may still work, provided rigorous oversight and a clear plan to address issues from day one.

This part of Greenville, South Carolina, offers a wide range of amenities and services that would be beneficial for seniors looking to settle in the area. With multiple physicians, pharmacies, and hospitals within a few miles, access to healthcare is convenient and readily available. There are also various dining options, including familiar chains like McDonald's and Chick-Fil-A, as well as local eateries such as Sofrito Restaurant & Bar. In addition, the presence of cafes like Starbucks and Panera Bread provide opportunities for socializing and enjoying a cup of coffee. The nearby parks offer recreational activities and the Regal Hollywood theater provides entertainment options. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle.

Physicians

• Piedmont Psychiatric Services (0.4 miles)
• Greenville Vein & Aesthetics Center (0.4 miles)
• University Medical Group (0.4 miles)
• Dermatology Associates PA (0.5 miles)
• Allergic Disease & Asthma Center PA (0.5 miles)
• On Call Medical (0.5 miles)
• Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (0.7 miles)

Restaurants

• Bruster's Ice Cream (0.4 miles)
• Taco Bell (0.5 miles)
• Sofrito Restaurant & Bar (0.5 miles)
• McDonald's (0.6 miles)
• Burger King (1.1 miles)
• Chick-Fil-A (1.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.5 miles)

Pharmacies

• Walmart Pharmacy (1.1 miles)
• CVS Pharmacy (1.9 miles)
• Medscripts Medical Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.1 miles)

Places of Worship

• Woodruff Road Presbyterian Church (1.6 miles)

Hospitals

• Medical Group of the Carolinas - Family Medicine - Five Forks (2.3 miles)
• Greenville OB/GYN Associates (3.2 miles)
• Prisma Health Gynecology Specialists (4.1 miles)
• Spartanburg Regional (4.1 miles)
• Surgery Center At Pelham (4.1 miles)
• Village Hospital (4.2 miles)
• Patewood Medical Campus (4.3 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (2.5 miles)
• Starbucks (3 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.2 miles)
• Starbucks (4.1 miles)

Theaters

• Regal Hollywood & RPX - Greenville (2.6 miles)

Parks

• Gary L. Pittman Memorial Park (3 miles)