The Pearl at Five Forks

Pros

• The Pearl at Five Forks is highly praised for its cleanliness, with residents and families reporting no unpleasant odors in the common areas or rooms.
• The staff is consistently described as friendly, caring, and knowledgeable, demonstrating a genuine concern for the residents' well-being.
• Residents benefit from a variety of activities, including live music performances that help engage those with dementia.
• The facility is noted for having an excellent staff-to-resident ratio, contributing to personalized care and attention.
• Families appreciate the communication from staff, acknowledging their responsiveness to questions and concerns about loved ones’ care.
• The open concept design of the facility enhances interaction among residents and promotes a sense of community.
• Many families find The Pearl to be a good value compared to other facilities, offering better care at a lower cost.
• Residents enjoy spending time outdoors in the beautiful courtyard, which enriches their living experience.
• Tour experiences are described as positive, with staff members being helpful and welcoming to potential residents and their families.
• Overall satisfaction is expressed by multiple reviewers regarding the quality of care received by their loved ones at The Pearl.

Cons

• The facility experienced high staff turnover, leading to concerns about consistency in care.
• There were issues with hygiene maintenance and cleanliness, particularly on weekends when office staff were absent.
• The resident's laundry frequently got mixed up and lost, causing frustration among family members.
• Care quality seemed to decline on weekends, with reports of staff being more focused on chatting than attending to residents' needs.
• Some residents expressed dissatisfaction with the food quality and flavor, indicating it was not well-received.
• There were complaints about inadequate personal grooming for residents, such as unshaved faces and untrimmed nails.
• The activities department was not effectively tailored to the interests of the residents.
• Overall experiences from some families at various facilities indicated persistent care issues regardless of memory care specialization.

Review

The Pearl at Five Forks has garnered a range of reviews reflecting varied experiences from family members of residents. Many individuals express an overwhelmingly positive sentiment about the level of care provided, the staff's friendliness, and the overall atmosphere of the facility. One reviewer who rated The Pearl 5 stars in several areas except for dining highlighted their appreciation for the cleanliness maintained throughout the establishment. They noted that, unlike their loved one’s previous residence, there were no unpleasant odors or signs of neglect; rooms and common areas were consistently clean and well-kept. This attention to hygiene is particularly important in memory care facilities, where residents may struggle with personal care needs.

A recurring theme among reviewers is the competence and compassion of The Pearl’s staff. One family member emphasized feeling supported throughout the entire process—from inquiries before moving in to ongoing communication after their loved one’s admission. The friendly demeanor of staff members has been frequently recognized as a comforting presence for both residents and their families during potentially stressful transitions. Additionally, families appreciated that caregivers often went above and beyond by actively engaging residents in various activities tailored to their interests, including live music—a special touch that resonates deeply with those suffering from dementia.

While many expressed gratitude for how The Pearl handles complex cases related to dementia care, some reviews pointed out certain challenges that merit consideration. A few individuals mentioned issues with continuity in staffing—the frequency of turnover led to questions about consistency in care quality over time. One reviewer experienced a significant price increase shortly after their loved one was admitted, which raised concerns regarding affordability given they had previously been at a pricier facility with poorer care quality.

One common criticism centered around dining services. Although some reviewers had not personally dined there, feedback suggested that food quality varied significantly; some described it as lacking flavor or appeal. The combination of such comments highlights an area where The Pearl could potentially improve its offerings for residents who may place considerable importance on mealtime enjoyment as part of their daily experience.

Despite these criticisms regarding dining and occasional lapses in housekeeping—especially noted during weekends when fewer staff are on duty—numerous accounts spoke highly of specific caregivers who consistently met or exceeded expectations for resident interactions. Many praised the heartwarming relationships formed between residents and staff alike, noting how these connections positively impacted their loved ones’ emotional well-being.

Overall impressions conclude that while every long-term care facility will have its unique challenges and drawbacks, The Pearl at Five Forks stands apart due to its holistic approach toward memory care treatment. Its emphasis on community-building through activities, encouraging outdoor engagement within a beautiful courtyard setting, and facilitating supportive socializing opportunities reflects a commitment to enhancing life quality for its residents affected by cognitive decline. Families looking for specialized dementia care seem to find solace knowing that skilled professionals are dedicated not only to caring for physical health but also nurturing emotional ties within this delicate demographic group.

This part of Simpsonville, South Carolina offers a variety of amenities that would be beneficial for senior living. With multiple places of worship nearby, pharmacies, and healthcare facilities such as Peace Medical Center and Greenville Vein & Aesthetics Center, seniors can easily access essential services. There are also numerous dining options including Arby's, McDonald's, and Sofrito Restaurant & Bar for convenient dining choices. Additionally, there are several hospitals in close proximity such as St Francis Hospital and Prisma Health Hillcrest Hospital for any medical needs. For leisure activities, seniors can enjoy a movie at Regal Hollywood & RPX or take a stroll in one of the nearby parks like Gary L. Pittman Memorial Park. Overall, this area provides a mix of convenience and entertainment options suitable for senior living.

Places of Worship

• Woodruff Road Presbyterian Church (1.4 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walmart Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walmart Pharmacy (2.8 miles)
• Medscripts Medical Pharmacy (2.9 miles)
• Drug-Lo Pharmacy (3.2 miles)

Restaurants

• Arby's (1.5 miles)
• The Spice Diner (1.6 miles)
• McDonald's (1.7 miles)
• Bruster's Ice Cream (1.8 miles)
• Taco Bell (1.9 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.9 miles)
• Sofrito Restaurant & Bar (1.9 miles)

Physicians

• Peace Medical Center (1.5 miles)
• SmartCare Health and Diagnostics (1.5 miles)
• Proaxis Therapy 5 Forks (1.5 miles)
• Piedmont Psychiatric Services (1.6 miles)
• Greenville Vein & Aesthetics Center (1.6 miles)
• Dermatology Associates PA (1.6 miles)
• University Medical Group (1.7 miles)

Hospitals

• Medical Group of the Carolinas - Family Medicine - Five Forks (1.8 miles)
• Greenville OB/GYN Associates (4.4 miles)
• Spartanburg Regional (5 miles)
• Surgery Center At Pelham (5 miles)
• Village Hospital (5 miles)
• St Francis Hospital (5.2 miles)
• Prisma Health Hillcrest Hospital (5.3 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.9 miles)
• Starbucks (3.7 miles)
• Starbucks (4.2 miles)
• Starbucks (4.5 miles)
• Panera Bread (4.6 miles)
• Starbucks (5.5 miles)

Theaters

• Regal Hollywood & RPX - Greenville (3.9 miles)
• Regal Simpsonville & IMAX (4.8 miles)

Parks

• Gary L. Pittman Memorial Park (4.5 miles)
• Heritage Park (5.3 miles)