Brookstone Terrace of Simpsonville

Pros

• The staff at Brookstone Terrace are consistently kind, attentive, and responsive to the needs of residents and their families.
• The facility is noted for its cleanliness and well-maintained environment, creating a comfortable atmosphere for residents.
• Residents appreciate the integration of memory care with assisted living, fostering a sense of community and social engagement.
• Communication from the staff to family members is excellent, with updates provided regularly through text message groups.
• Many families feel that their loved ones are happy and well-cared for at Brookstone Terrace, appreciating the supportive environment created by the staff.
• The activities offered are valued by residents, contributing positively to their daily experiences in the facility.
• Brookstone Terrace has received high recommendations from families who have found it to be a great place for their loved ones.

Cons

• The food at Brookstone Terrace was disappointing, with some meals being unappetizing and not meeting expectations for quality given the cost of care.
• There were concerns about ongoing staff turnover and inadequate training, which could impact the quality of resident care.
• A family member experienced a distressing situation when their loved one escaped from the facility, leading to an abrupt discharge without adequate support.
• Some residents were observed as inactive and seemingly neglected, spending time sleeping rather than engaging in activities.
• Communication regarding meal options was unsatisfactory, as many residents struggled to eat certain foods due to dental issues, yet these concerns were not adequately addressed by management.
• Despite the facility being clean and updated, there were frustrations over inconsistent levels of care provided by staff members.
• The admission process felt disorganized and lacking in direction for new residents’ families.
• There was a lack of outdoor activity encouragement for residents, leading to dissatisfaction among family members concerned about their loved ones' engagement.

Review

Brookstone Terrace of Simpsonville has garnered a mix of reviews from families navigating the complex emotions of placing a loved one in assisted living. Overall, many reviewers have expressed appreciation for the facility's commitment to integrating Memory Care residents with those in assisted living, providing a community atmosphere that avoids the isolation often found in other facilities. This integration is seen as beneficial, especially for residents without memory deficits who can engage positively with those experiencing cognitive challenges. Several families noted that their loved ones seemed happy and engaged, enjoying the social aspects that such integration fosters.

One commonly praised aspect of Brookstone Terrace is its cleanliness and maintenance. Multiple reviewers remarked on how tidy and updated the facility is, which contributed to their overall positive impressions. The regular commitment to cleanliness made several families feel more at ease about their loved ones residing there. Additionally, many highlighted the staff’s attentiveness; they reported the caregivers as being kind, compassionate, and responsive to questions or concerns. The communication from staff was particularly noted as excellent; families felt informed through text message updates about their loved ones’ conditions.

However, despite these positive attributes, food quality has been a consistent point of contention among reviewers. While some praised the meals as being good or even great at times, others criticized them for lacking nutritional value and variety—sometimes describing options as unappetizing or insufficiently tailored to residents' dietary needs (particularly for those who may struggle with chewing). Concerns were raised regarding specific dishes that were inappropriate for patients with dental issues or swallowing difficulties. Families sometimes resorted to bringing in food from home due to dissatisfaction with the dining options available.

Activities offered at Brookstone Terrace also drew mixed reviews. Some families thought that while activities like crafts were made available, there was not enough encouragement for residents to participate actively or spend time outdoors when weather permitted. A few respondents voiced frustration over certain residents spending long periods sitting idly instead of engaging in stimulating activities—a situation described by one reviewer as akin to "hamsters on a wheel." Although there were efforts put forth for engagement through various programs, many family members urged more diversity and enthusiasm surrounding activity planning.

Concerns around staff turnover posed another significant issue among some reviewers discussing their experience at Brookstone Terrace. A few expressed anxiety about ongoing staffing challenges and whether this could impact the level of care provided to residents over time. Suggestions emerged that better compensation might lead to greater stability within staffing roles—and ultimately enhance resident care quality too—in an industry facing common issues across numerous facilities.

Amidst these concerns lies a deeper inquiry into whether government intervention might be needed concerning escalating costs associated with assisted living care—financial strain experienced by many families trying to secure adequate services for their loved ones often leads them questioning affordability and sustainability long-term. While frustrations persisted regarding certain aspects of care delivery—including inconsistent service levels among staff—there appeared to be underlying gratitude toward dedicated workers striving amidst industry-wide challenges.

In summary, Brookstone Terrace represents both strengths and weaknesses typical within assisted living environments today: Cleanliness and compassionate caregiving stand out amid complaints revolving around food quality and activity engagement opportunities. Each family’s journey underscores diverse experiences shaped by individual needs—as well as a desire for continuous improvement throughout this crucial sector catering increasingly demanding eldercare requirements.

This area of Simpsonville, South Carolina, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several physicians and medical centers located within a short distance, residents have access to quality healthcare options. Additionally, there are multiple pharmacies nearby for easy prescription fulfillment. For those who enjoy dining out, there are several restaurant options ranging from fast food chains to sit-down establishments. The presence of multiple cafes provides opportunities for socializing or enjoying a leisurely cup of coffee. Nearby hospitals ensure quick access to medical care in case of emergencies. Parks and theaters offer recreational opportunities for entertainment and relaxation. Overall, this part of Simpsonville provides a well-rounded community with convenient access to essential services for seniors looking to settle in the area.

Physicians

• Proaxis Therapy 5 Forks (1.3 miles)
• Peace Medical Center (1.4 miles)
• SmartCare Health and Diagnostics (1.4 miles)
• Five Forks Vision (1.5 miles)
• Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (3.3 miles)
• Piedmont Psychiatric Services (3.3 miles)
• Greenville Vein & Aesthetics Center (3.3 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3.6 miles)
• Starbucks (5.2 miles)
• Starbucks (5.8 miles)
• Starbucks (5.8 miles)
• Panera Bread (5.9 miles)
• Starbucks (6.1 miles)

Hospitals

• Medical Group of the Carolinas - Family Medicine - Five Forks (1.5 miles)
• Prisma Health Hillcrest Hospital (4.9 miles)
• Hillcrest Memorial Hospital (4.9 miles)
• St Francis Hospital (4.9 miles)
• Village Hospital (5.2 miles)
• Spartanburg Regional (5.2 miles)
• Surgery Center At Pelham (5.3 miles)

Restaurants

• The Spice Diner (1.5 miles)
• Arby's (1.6 miles)
• McDonald's (3.2 miles)
• McDonald's (3.5 miles)
• Hardee's (3.6 miles)
• Bruster's Ice Cream (3.7 miles)
• Taco Bell (3.8 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walmart Pharmacy (3.5 miles)
• CVS Pharmacy (4.3 miles)
• Walmart Pharmacy (4.4 miles)
• CVS Pharmacy (4.5 miles)
• Drug-Lo Pharmacy (5 miles)

Places of Worship

• Woodruff Road Presbyterian Church (2 miles)

Parks

• Heritage Park (4.6 miles)
• Gary L. Pittman Memorial Park (6.2 miles)

Theaters

• Regal Simpsonville & IMAX (4.7 miles)
• Regal Hollywood & RPX - Greenville (5.9 miles)

Transportation

• Concourse A (7.2 miles)
• Baggage Claim (7.2 miles)
• Greenville-Spartanburg International Airport (GSP) (7.2 miles)
• Escape Lounges (7.2 miles)