Memory Care Of Simpsonville

Pros

• The facility is beautiful, clean, and well-maintained, providing a pleasant environment for residents.
• The staff is often described as kind, caring, and professional, demonstrating genuine concern for the residents’ well-being.
• Residents enjoy a variety of activities such as crafts, mind-stimulating games, and physical interaction games like bingo and ball tosses.
• Family members appreciate the responsiveness of the staff when they have questions or concerns about their loved ones' care.
• The facility's layout is designed thoughtfully to ensure that residents can navigate easily and feel comfortable in their surroundings.
• Many family members report that their loved ones are happy with the food and dining experience at the facility.
• The staff includes well-trained individuals who contribute positively to the overall care and support of the residents.
• The inclusive pricing structure offers peace of mind regarding care costs for memory care services.

Cons

• The staff at Brookstone Terrace sometimes appears indifferent, and there are inconsistencies in the level of care provided.
• Residents frequently wear the same clothes for days, indicating a lack of personal care assistance from the staff.
• There is frustration regarding the limited outdoor activities for residents, with many being inactive and unmotivated to engage in physical movement.
• The food does not meet the dietary needs of all residents, leading to concerns about nutrition, especially for those who have difficulty chewing.
• Management changes create a sense of instability and hinder effective communication regarding resident needs and concerns.
• Despite the facility's cleanliness, family members find it necessary to perform cleaning tasks themselves in their loved ones' rooms.
• Limited communication due to COVID-19 restrictions has made it challenging for families to check on their loved ones' well-being during transitions into the facility.

Review

Brookstone Terrace of Simpsonville has garnered a mix of feedback from families regarding the care and environment of the facility. While the physical aspects of the residence are widely praised for their beauty and cleanliness, concerns have been raised about the consistency and attentiveness of the staff. Many visitors express appreciation for the facility's fresh, contemporary design and its tranquil setting, which is tucked away from busy roads and noise. This picturesque backdrop creates an appealing atmosphere that residents can enjoy, particularly when engaging in outdoor activities.

Despite its aesthetic appeal, some families feel that Brookstone Terrace could enhance their caregiving practices. One reviewer highlighted challenges in ensuring proper hygiene for their mother, indicating that it had become necessary for family members to step in to assist with bathing and changing clothes due to perceived staff shortcomings. The situation is frustrating for those who live further away as visiting frequently requires significant time and effort. The inconsistency in staff quality was a recurring theme; while certain caregivers were described as genuinely caring, others were perceived as treating their roles more like just a job.

The recreational offerings at Brookstone Terrace—including crafts, bingo games, and other group activities—are generally well-received by residents. However, family members expressed a desire for more encouragement towards outdoor activities. The reviews suggest that while some residents engage actively in programs designed to stimulate cognitive function and foster socialization, there remains an issue with others not being encouraged sufficiently to participate actively or to take advantage of fresh air when weather permits.

Food service also received mixed reactions; while some family members noted that their loved ones enjoyed the meals provided, they raised concerns about dietary considerations for residents with limited chewing ability. Instances were shared where food served—like large pieces of ham—went uneaten due to these limitations. Some families have taken it upon themselves to bring additional snacks or meals from home to ensure their relatives receive adequate nutrition rather than relying solely on what is offered by the facility's kitchen.

In contrast to some negative experiences at Brookstone Terrace, several families reported positive interactions with staff members following transitions into care. These individuals noted how helpful personnel were during difficult periods and reported overall satisfaction with personal care routines implemented for their loved ones. They detailed how proactive communication from staff ensured they remained up-to-date on any changes or needs related to their family member’s health status.

Amidst these varied experiences lies a general consensus regarding Brookstone Terrace's value as a respectable option for senior living—particularly memory care services which seem tailored effectively for individuals requiring consistent assistance. Families appreciate features like 24-hour nursing availability and dedicated activity schedules designed specifically around resident engagement—a lifeline especially important during challenging times like those posed by ongoing lockdowns due to Covid-19 restrictions.

Ultimately, Brookstone Terrace presents a multifaceted view through its influx of reviews: one marked by delight over its environment paired alongside concerns about staffing effectiveness at times concerning comprehensive elder care delivery. Nevertheless, numerous reviews commend its efforts in sustaining cleanliness within premises while simultaneously acknowledging heartfelt attention given towards enhancing life quality via various activities therein offered—showcasing how both strengths are present amidst opportunities still waiting exploration toward optimal resident satisfaction.

Physicians

• Proaxis Therapy 5 Forks (1.4 miles)
• Peace Medical Center (1.5 miles)
• SmartCare Health and Diagnostics (1.5 miles)
• Five Forks Vision (1.5 miles)
• Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (3.4 miles)
• Piedmont Psychiatric Services (3.4 miles)
• Greenville Vein & Aesthetics Center (3.4 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3.5 miles)
• Starbucks (5.3 miles)
• Starbucks (5.8 miles)
• Starbucks (5.8 miles)
• Panera Bread (6 miles)
• Starbucks (6.1 miles)

Hospitals

• Medical Group of the Carolinas - Family Medicine - Five Forks (1.6 miles)
• Prisma Health Hillcrest Hospital (4.8 miles)
• Hillcrest Memorial Hospital (4.9 miles)
• St Francis Hospital (4.9 miles)
• Village Hospital (5.3 miles)
• Spartanburg Regional (5.3 miles)
• Surgery Center At Pelham (5.3 miles)

Restaurants

• The Spice Diner (1.6 miles)
• Arby's (1.6 miles)
• McDonald's (3.3 miles)
• McDonald's (3.5 miles)
• Hardee's (3.6 miles)
• Bruster's Ice Cream (3.7 miles)
• Eggs Up Grill (3.8 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walmart Pharmacy (3.5 miles)
• CVS Pharmacy (4.3 miles)
• Walmart Pharmacy (4.5 miles)
• CVS Pharmacy (4.5 miles)
• Drug-Lo Pharmacy (5 miles)

Places of Worship

• Woodruff Road Presbyterian Church (2.1 miles)

Parks

• Heritage Park (4.5 miles)
• Gary L. Pittman Memorial Park (6.3 miles)

Theaters

• Regal Simpsonville & IMAX (4.7 miles)
• Regal Hollywood & RPX - Greenville (6 miles)

Transportation

• Concourse A (7.3 miles)
• Baggage Claim (7.3 miles)
• Greenville-Spartanburg International Airport (GSP) (7.3 miles)
• Escape Lounges (7.3 miles)