Magnolia Place - Greenville

Pros

• The staff on the pink hall, including Christy, Pam, Jan, Sherita, and Gabby, provided excellent care and compassion to residents.
• The facility has received high praise for being attentive, knowledgeable, and efficient in accommodating residents' needs.
• Residents enjoyed a variety of engaging activities such as chair dancing and card games.
• Many reviewers appreciated the friendly and familiar atmosphere among the staff and residents.
• Overall care at Southpointe Healthcare and Rehabilitation has been described as the best that some families have experienced compared to other facilities.

Cons

• The mother frequently has to wait a long time for help to go to the bathroom after pressing her button.
• Some of the CNAs at Southpointe Healthcare and Rehabilitation leave much to be desired.
• The room is older, with furnishings that appear dated, reminiscent of what was in hospitals during the 1960s.
• There are issues with therapy scheduling, leading to insufficient total therapy time each day.
• Water beside the mother's bed was found unchanged for two days, indicating neglect.
• There is a general perception that nurses are not trustworthy and are merely there for a paycheck.
• The facility is described as poorly run overall.

Review

Southpointe Healthcare and Rehabilitation, previously known as Magnolia Place of Greenville, has garnered mixed reviews from families of residents. While some appreciate the quality of care provided, others express significant concerns about the facility's management and the staff's attentiveness. This duality highlights the varied experiences that can occur within nursing homes and rehabilitation centers, where individual circumstances can greatly influence perceptions of care.

One primary concern articulated by family members is the responsiveness of the staff to residents’ needs. An account mentions a frequent delay in response times when a resident presses their call button for assistance in urgent situations like needing to go to the bathroom. Such delays can be particularly distressing for residents who may already feel vulnerable in such settings. Complaints also surfaced regarding certain certified nursing assistants (CNAs) whose performance did not meet expectations, which has led some families to feel uneasy about leaving their loved ones in their care.

The physical environment of Southpointe has been described as outdated, with some residents noting that room furnishings have remained essentially unchanged since previous decades—specifically since the 1960s when another family member was hospitalized. Despite its clean conditions, this aging décor contributes to a sense that the facility may not prioritize modernization or comfort as much as it should. Nevertheless, on a positive note, many residents have reported satisfaction with the food provided, indicating that at least one aspect of daily living is well-received.

In terms of therapeutic services offered at Southpointe, several reviews suggest dissatisfaction regarding how therapy sessions are conducted. Some family members expressed frustration over inconsistencies in scheduling and inadequate session lengths; reports indicated instances where therapy would last only twenty minutes or encounters would be overlapped unproductively between different types of therapy care. These issues have notably affected residents' recovery experiences and have raised questions about whether all residents receive equitable amounts of therapy time based on their individual needs.

Conversely, there are families who share highly positive experiences at Southpointe Healthcare and Rehabilitation. One reviewer highlighted exemplary staff members on specific units—particularly noting caregivers by name who delivered compassionate and diligent service to their loved ones. Such testimonials underscore that while there may be lapses in some areas of care or staff performance across the board, dedicated individuals exist within this facility who truly make a difference in maintaining high standards.

Additionally, feedback surrounding activities available for residents showcases a vibrant program emphasizing engagement through games and group activities designed to foster both mental stimulation and social interaction among those living there. Family members noted enjoyable organized events such as chair dancing and card games; these programmed diversions play an essential role in enhancing residents' quality of life during their stay.

Overall, it appears that experiences at Southpointe Healthcare and Rehabilitation can vary significantly from one resident to another depending on numerous factors including staffing consistency and personal interactions with caregivers—highlighting an underlying theme widely recognized within long-term care: every resident's experience is unique based on their specific circumstances within such facilities.

Physicians

• Piedmont Psychiatric Services (0.4 miles)
• Greenville Vein & Aesthetics Center (0.4 miles)
• University Medical Group (0.4 miles)
• Dermatology Associates PA (0.5 miles)
• Allergic Disease & Asthma Center PA (0.5 miles)
• On Call Medical (0.5 miles)
• Internal Medicine Cypress - Maxwell Pointe-Carter S Meg MD (0.7 miles)

Restaurants

• Bruster's Ice Cream (0.4 miles)
• Taco Bell (0.5 miles)
• Sofrito Restaurant & Bar (0.5 miles)
• McDonald's (0.6 miles)
• Burger King (1.1 miles)
• Chick-Fil-A (1.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.5 miles)

Pharmacies

• Walmart Pharmacy (1.1 miles)
• CVS Pharmacy (1.9 miles)
• Medscripts Medical Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.1 miles)

Places of Worship

• Woodruff Road Presbyterian Church (1.6 miles)

Hospitals

• Medical Group of the Carolinas - Family Medicine - Five Forks (2.3 miles)
• Greenville OB/GYN Associates (3.2 miles)
• Prisma Health Gynecology Specialists (4.1 miles)
• Spartanburg Regional (4.1 miles)
• Surgery Center At Pelham (4.1 miles)
• Village Hospital (4.2 miles)
• Patewood Medical Campus (4.3 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (2.5 miles)
• Starbucks (3 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.2 miles)
• Starbucks (4.1 miles)

Theaters

• Regal Hollywood & RPX - Greenville (2.6 miles)

Parks

• Gary L. Pittman Memorial Park (3 miles)