Golden Slipper Uptown Home

Pros

• The administrator at Roosevelt Rehabilitation Center responded to concerns with genuine concern, professionalism, and empathy.
• The nurse manager was pleasant and knowledgeable about the patient's care, providing reassurance in a timely manner.
• The facility demonstrated a commitment to addressing family concerns and ensuring peace of mind regarding patient care.
• The quick response time from the nursing staff helped alleviate anxiety for the family member seeking information.
• Roosevelt Rehabilitation Center facilitated effective communication through arrangements for a FaceTime call, enhancing family connection.

Cons

• The caller was unable to reach the nurses' station and felt frustrated by the lack of communication.
• There was initial confusion or concern regarding the brother's care before speaking to the administrator.
• The caller expressed unfamiliarity with Roosevelt Rehabilitation Center, indicating a lack of confidence or comfort in the facility.
• While the administrator responded with professionalism, there was still a sense of urgency that made the situation stressful for the caller.
• The need for a FaceTime call may suggest previous difficulties in obtaining updates about the brother’s care.

Review

In recent interactions with Roosevelt Rehabilitation Center, a family member sought vital information regarding their brother’s ongoing rehabilitation care. Navigating the complexities of healthcare communication can often be challenging and frustrating, especially when anxiety about a loved one's wellbeing is involved. In this instance, the individual attempted to reach out to the nurses' station directly but faced obstacles that prevented them from connecting with the staff responsible for patient care. This preliminary setback could have exacerbated any worries, but what followed demonstrated the dedication and professionalism of the facility's administration.

Finding it difficult to contact the nursing staff directly, the concerned family member turned to the center's administrator for assistance. This decision proved remarkably fortuitous. The administrator responded with genuine concern, professionalism, and empathy towards the family member's situation. Listening attentively to their concerns allowed for effective communication and ensured that appropriate measures were taken promptly. Such high levels of compassion are crucial in healthcare settings where families are often under stress due to their loved ones’ medical conditions. The administrator reassured them that a nurse would return their call shortly, providing hope amid uncertainty.

True to their word, the nurse manager at Roosevelt Rehabilitation Center reached out within just twenty minutes of the initial inquiry—a testament to the facility's commitment to timely communication and patient care. Upon this interaction, it became evident that not only was responsiveness a priority for the team at Roosevelt but also that they possessed an impressive breadth of knowledge regarding each patient's unique care needs. The nurse manager conducted herself in a pleasant manner and displayed an understanding of both medical details surrounding the brother's treatment as well as sensitivity towards family dynamics during such difficult times.

The effect of this quick response was immediate; it brought much-needed peace of mind to the concerned family member. The ability to speak directly with someone who not only understood their position but also had intricate knowledge about their brother’s condition helped reassure them considerably. This highlights an essential aspect of healthcare: open lines of communication can significantly mitigate anxiety for patients’ families by ensuring they feel informed and included in treatment processes.

Moreover, recognizing how important technology has become in fostering connections during rehabilitation—especially when physical visits may be limited—the nurse manager proactively arranged a FaceTime call between the family member and their brother. This initiative exemplifies forward-thinking practices in patient engagement and reflects an understanding that family support plays a vital role in successful rehabilitation outcomes.

In summary, while initially facing hurdles in obtaining information about rehabilitation care at Roosevelt Rehabilitation Center, this individual's experience ultimately transformed into one marked by professional support and attentive service from both administration and nursing staff alike. Their collective efforts not only addressed immediate concerns but also fostered trust through effective communication practices—an essential component in any therapeutic environment. It is experiences like these that can greatly enhance familial relationships during recovery periods by ensuring loved ones remain connected despite physical distances or challenges faced along their healthcare journey.

This area of Philadelphia, Pennsylvania is well-equipped with essential services for seniors, such as pharmacies, hospitals, and physicians. With multiple Rite Aid and CVS Pharmacy locations within close proximity, access to medication and healthcare products is convenient. The presence of reputable hospitals like Fox Chase Cancer Center and Aria Health ensures quality medical care is easily accessible. Additionally, there are several parks nearby for leisurely outdoor activities and relaxation, including Champion Park Playground and Womrath Park. For dining options, a variety of restaurants ranging from fast food to casual dining are available in the vicinity. Transportation options like SEPTA stations provide easy connectivity to other parts of the city. Overall, this area offers a blend of convenience, healthcare facilities, recreational opportunities, and dining choices suitable for seniors looking to settle in a well-rounded community.

Pharmacies

• Rite Aid (0.4 miles)
• Url Pharma (1.1 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (1.6 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Champion Park Playground (1.8 miles)
• Womrath Park (3.8 miles)
• Palmer Park Farmers Market (6.9 miles)
• Palmer Doggie Depot (6.9 miles)
• Piazza Dog Park (7.6 miles)
• Race Street Pier (8.4 miles)
• Franklin Square (8.6 miles)

Hospitals

• Fox Chase Cancer Center (2.2 miles)
• Aria Health (2.9 miles)
• Jefferson Torresdale Hospital (3.9 miles)
• Holy Redeemer Hospital (4 miles)
• Albert Einstein Employee Health Center (4.8 miles)
• St Christopher's Hospital for Children (5 miles)
• Abington Hospital, Widener Building (5.6 miles)

Restaurants

• McDonald's (2.4 miles)
• Chick-Fil-A (3 miles)
• Point After (3.6 miles)
• Texas Chicken & Burgers (4.1 miles)
• Taco Bell (5.2 miles)
• Chick-Fil-A (5.5 miles)
• McDonald's (5.5 miles)

Cafes

• Starbucks (3.1 miles)
• ReAnimator Coffee (6.7 miles)
• La Colombe Coffee Roasters (7.2 miles)
• Starbucks (8.2 miles)
• Starbucks (8.6 miles)
• Panera Bread (8.9 miles)
• The Landing Kitchen (8.9 miles)

Physicians

• Frankford Avenue Health Center (3.3 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (4.9 miles)
• Stoltz and Hahn Family Practice (7 miles)
• AMS Cardiology (8.7 miles)
• Dr.'s Eyecare Center (8.9 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (5.1 miles)
• Septa Wayne Junction Station (6 miles)
• Stenton Station (6.6 miles)

Theaters

• AMC Neshaminy 24 (7.9 miles)
• Landmark Theatres - Ritz Five (8.9 miles)