AMD Senior Purecare LLC in Philadelphia, PA

Pros

• They highly recommend Aging with Comfort.
• Marisol Castro Gimenez is an asset to the company - generous, attentive to patient needs, and highly professional.
• The service is excellent, with Marisol being kind and attentive to all needs.
• Marisol is consistently on top of things, and clients feel confident in her.
• Veronika is on point with everything and an excellent communicator.
• The office staff are nice, welcoming, and leave clients smiling.
• Norberta consistently calls and checks in, showing amazing dedication.
• Iris explains everything in detail and makes clients feel welcome.
• Connie is the best - very helpful and always returns calls.
• Jackie is the best: accurate, caring, and dedicated.
• Jessica Kennedy goes above and beyond to ensure client satisfaction.
• Milena Rodriguez goes above and beyond to help families and resolves issues.
• Eda is helpful, professional, and goes above and beyond to assist.

Cons

• They have been left without a morning aide since May 22 and still have not been assigned one.
• They have no idea who their coordinator is because no one calls, and there was no staff in the house all day.
• They fear they will have to switch to another agency if things don't change.
• The agency has not been answering the phone, with calls going unanswered for hours.
• They feel uncomfortable with the staff so far.
• A cousin who applied in March still hasn't been hired by the agency.

Review

This community is best suited for families who want a highly coordinated, flexible home-care program in Philadelphia. It is a strong match for seniors who benefit from a team-driven approach rather than a lone caregiver, and for households that value proactive care management, regular check-ins, and a clear path through onboarding and benefits navigation. With a reported 4.9 rating and a wealth of praise for responsive coordination, this agency works best when a family can rely on a dedicated care manager to assemble and adjust a caregiving plan as needs evolve.

Those who may want to consider alternatives are families that cannot tolerate staffing gaps or frequent communication hiccups. A few reviews highlight morning aide delays, unanswered calls, and situations where no staff were available for extended periods. If a hard, guaranteed, unbroken coverage plan with a single, primary point of contact is non-negotiable, it may be worth comparing other agencies that emphasize rigid staffing schedules and more consistent one-to-one assignments. In short, reliability under tight timelines is the decisive factor for pursuing other options.

On the positive side, the core strength lies in the care coordination team. Reviewers repeatedly spotlight highly engaged coordinators who go above and beyond - people like Marisol, Connie, Iris, Milena, Jessica Kennedy, and Jackie - whose responsiveness, detailed communication, and willingness to navigate benefits create a steady compass for families. The office environment is consistently described as welcoming and professional, and the caregivers themselves are depicted as well trained and capable. That combination - strong leadership, accessible staff, and capable caregivers - produces dependable, compassionate care when the system is functioning smoothly.

The main cons center around operational hiccups rather than a lack of care ethos. When staffing gaps occur, the benefits of a coordinated team begin to show their limits: mornings without aides, delays in getting answers, and periods with limited staff on-site. These gaps test routine and peace of mind, especially for families juggling work, medical appointments, and daily routines. However, the presence of a robust, responsive coordinator network helps offset many issues - provided that a family secures a reliable primary contact and a clear plan for coverage and escalation during shortages.

Despite the occasional staffing turbulence, the agency's standout performers consistently emerge as a defining asset. Jackie earns frequent praise for being proactive, calm, and exceptionally dependable; Iris is repeatedly described as patient, thorough, and accessible; Milena earns gratitude for rapid problem-solving and benefits help; and others like Eda, Kunthea, Yaya, Jamina Washington, and Jessica Kennedy are named as dependable allies who simplify complex processes and keep families informed. Taken together, these voices illustrate a pattern: when a family connects with a trusted coordinator, the experience feels personalized, transparent, and empowering, turning a potentially daunting transition into manageable steps and real momentum.

In the end, AMD Senior Purecare LLC stands out as a practical, capable choice for families who prioritize a compassionate, coordinator-first approach and who can commit to building a clear care plan with a designated point of contact. It is a strong fit for those who anticipate ongoing adjustments and value quick access to both guidance and hands-on support. To maximize success, families should secure a named coordinator and demand a written care plan with escalation steps for any coverage gaps. Confirm onboarding timelines, ask about backup staffing, and ensure there is a reliable channel for urgent questions. For households where dependable, personal advocacy matters most, this agency delivers substantial value - so long as reliability of coverage is actively managed and overseen.

This part of Philadelphia, Pennsylvania offers convenient access to a variety of amenities and services that may be beneficial for seniors looking for a comfortable living environment. With multiple pharmacies within a few miles, accessing prescription medications and healthcare supplies is made easy. Additionally, the proximity to hospitals such as Fox Chase Cancer Center and Aria Health provides peace of mind in case of any medical emergencies. The area also features a selection of parks for leisurely strolls and outdoor activities, as well as a diverse range of dining options including fast food chains like McDonald's and Chick-Fil-A, catering to different culinary preferences. For entertainment, there is the AMC Neshaminy 24 theater nearby. Overall, this neighborhood offers convenience, accessibility, and recreational opportunities that make it an attractive choice for senior living in Philadelphia.

Pharmacies

• Rite Aid (0.3 miles)
• Url Pharma (1.1 miles)
• Rite Aid (1.4 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)

Parks

• Champion Park Playground (1.7 miles)
• Womrath Park (4 miles)
• Palmer Doggie Depot (7.1 miles)
• Palmer Park Farmers Market (7.1 miles)
• Piazza Dog Park (7.8 miles)
• Race Street Pier (8.6 miles)
• Franklin Square (8.8 miles)

Hospitals

• Fox Chase Cancer Center (2.2 miles)
• Aria Health (3.1 miles)
• Jefferson Torresdale Hospital (3.8 miles)
• Holy Redeemer Hospital (3.9 miles)
• Albert Einstein Employee Health Center (5 miles)
• St Christopher's Hospital for Children (5.2 miles)
• Abington Hospital, Widener Building (5.5 miles)

Restaurants

• McDonald's (2.4 miles)
• Chick-Fil-A (3.2 miles)
• Point After (3.9 miles)
• Texas Chicken & Burgers (4.3 miles)
• Taco Bell (5 miles)
• Chick-Fil-A (5.5 miles)
• McDonald's (5.6 miles)

Cafes

• Starbucks (3 miles)
• ReAnimator Coffee (6.9 miles)
• La Colombe Coffee Roasters (7.4 miles)
• Starbucks (8.4 miles)
• Starbucks (8.7 miles)
• Panera Bread (9 miles)
• The Landing Kitchen (9 miles)

Physicians

• Frankford Avenue Health Center (3.5 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (5.1 miles)
• Stoltz and Hahn Family Practice (6.8 miles)
• AMS Cardiology (8.6 miles)
• Dr.'s Eyecare Center (8.9 miles)
• Hatboro Medical Associates (9 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (5.1 miles)
• Septa Wayne Junction Station (6.2 miles)
• Stenton Station (6.7 miles)

Theaters

• AMC Neshaminy 24 (7.7 miles)