Glendale Uptown Home in Philadelphia, PA
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7800 Bustleton Avenue, Philadelphia, PA 19152
For more information about senior living options: (844) 490-3973
The orientation was excellent, detailed and informative, with each representative engaged and knowledgeable. Pebbles and Nikki from HR did a great job and were very knowledgeable. The training was great. The Roosevelt Rehabilitation orientation was fantastic, with a welcoming staff and Nikki Comfort from HR being wonderful and knowledgeable. The open house highlighting the new dialysis unit was gorgeous and showcased a high-tech yet welcoming atmosphere. The staff are very friendly and willing to assist, and the rooms and building are clean and nicely decorated. Rosalin, Annie, Iyyannah, Kevin, and Lakeisha made the stay worthwhile. The facility demonstrates a commitment to high-quality, patient-centered care, with an efficient and welcoming layout and well-spaced dialysis stations; Lexington Renal Care is a valuable asset. The administration was awesome, and Annie quickly resolved the issue. The dialysis center is clean and well maintained, and patients appear well taken care of. Yvonne, the unit clerk, is professional, detail-oriented, and a great asset to the Roosevelt staff. The concierge Iyyannah is helpful and a go-to person whom people appreciate. The tour with Jen highlighted a clean facility, happy patients, and a nice staff. Nicki explains the paperwork well and is patient, kind, and welcoming, making visitors want to join the family. Roosevelt Rehab is a beautiful facility with kind and caring staff.
Staffing is poor and needs improvement. There are ongoing building issues; the facility is sometimes dirty and poorly maintained. Residents are treated poorly and staff sometimes appear not to care. Care is neglectful at times; timely assistance and turning patients are not consistently provided, leading to bedsores and pain. Cleanliness and linens are inconsistent; residents report not enough linen and inadequate cleaning. Billing and administration are unresponsive and unclear, with poor communication. Some reviews describe the place as a dump with rude and incompetent staff and unsafe conditions.Glendale Uptown Home is best suited for families seeking a rehab-focused environment with a strong dialysis program, especially for short-term rehabilitation and dialysis patients who prize a welcoming intake process and a modern, clean facility. The community tends to deliver on clear pathways for care and a patient-centric approach during orientation, with staff described as engaging and knowledgeable in initial transitions. For families prioritizing a homey atmosphere, well-designed therapy spaces, and a visible emphasis on patient experience, this community can provide a reassuring start to recovery or dialysis education. The match tightens for those whose needs include steady, consistently responsive care across all shifts; otherwise, expectations should be calibrated to what the setting reliably delivers.
Those evaluating alternatives should consider options if relentless staffing stability, 24/7 vigilance, and uniformly high daily caregiving standards are non-negotiable. Several accounts raise serious red flags about neglect, delayed assistance, and inconsistent responsiveness, sometimes escalating to events where residents did not receive timely help or basic care. Concerns about cleanliness, odors, and the availability of linens across shifts further complicate the decision for families with frail or highly dependent loved ones. For families whose priorities center on predictable, uninterrupted care and stringent quality control, other facilities with demonstrably steadier staffing and stronger oversight may be the safer bet.
The strongest positives at Glendale show up in the front-end experience and in its dialysis-focused operations. Orientation and onboarding - carried out by staff such as Nikki from HR and Pebbles, the nurse educator - create a sense of belonging and clarity about care trajectories. Across multiple reviews, the nursing, therapy, and support teams are praised for professionalism, compassion, and hands-on expertise. The dialysis center itself is repeatedly highlighted as clean, well maintained, and thoughtfully designed to balance efficiency with patient comfort. In short, when the care team is aligned and the facility operates with a patient-first orientation, the experience can be markedly reassuring.
The most significant concerns cluster around staffing and day-to-day consistency. Reports of insufficient staffing, particularly on nights and weekends, translate into delayed assistance and lapses in routine care. There are troubling anecdotes about bedsores, catheter-related issues, and gaps in basic hygiene or timely turnover of residents' needs, along with a general sentiment that some shifts fall short of the standard expected in a rehab setting. Complaints about billing communications and administrative responsiveness also surface with enough frequency to warrant caution. These threads, while not universal, carry enough weight to influence risk calculations for families assessing long-term placement.
Yet the positives offer a meaningful counterbalance where leadership is steady and processes are reliably in place. When staffing stabilizes and leadership remains consistently engaged, the care culture - especially in rehab and dialysis services - has the potential to deliver substantial value. The clean, modern environment, the presence of capable therapists and attentive aides, and the demonstrated dedication of individual staff members show what Glendale can accomplish under strong governance. The facility's ability to turn a corner, evidenced by new management and specific staff wins, suggests that diligent families may still find a favorable balance between risk and reward.
For families making a decision, the practical path is to verify current operational realities during tours and conversations. Ask pointed questions about nurse-to-resident ratios, weekend coverage, promptness of responses, and how pain management or catheter issues are handled in real time. Inspect multiple floors for cleanliness, odors, and linen availability, and request a transparent read on the billing process and administrative follow-through. Speak with residents and family members about communication quality and the consistency of staff interactions across shifts. If robust 24/7 oversight and uniform care across all hours are non-negotiable, exploring alternative communities is prudent; if rehab plus dialysis emphasis with a committed leadership team remains a priority, Glendale Uptown Home can still be a solid fit when expectations are clearly aligned with current capabilities.
240 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (16 miles away) Trenton-Mercer County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Glendale Uptown Home is a premier assisted living community located in Philadelphia, PA. We strive to provide a comfortable and enriching environment for our residents, offering a wide range of amenities and care services.
Our community features a beauty salon, where residents can indulge in pampering treatments and maintain their personal style. Residents can also enjoy their favorite TV shows with our cable or satellite TV service. Transportation is readily available with our convenient community-operated transportation service and transportation arrangements for non-medical purposes.
We offer various spaces for socialization and engagement. Our computer center allows residents to stay connected with loved ones through technology. For leisure activities, we have a gaming room and small library filled with books for relaxation. Outdoor enthusiasts can enjoy our beautiful garden and outdoor space.
Dining at Glendale Uptown Home is an exceptional experience. Our restaurant-style dining offers delicious meals prepared by our experienced chefs. We cater to special dietary restrictions, including diabetes diets, ensuring that every resident's nutritional needs are met.
The care services provided at our community are extensive to meet individual needs. With 24-hour call system and supervision, residents' safety is always prioritized. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.
To promote mental wellness, we offer a mental wellness program tailored to the unique needs of each resident. Special dietary restrictions are accommodated to support overall health and well-being.
Residents at Glendale Uptown Home can enjoy an array of activities designed to enhance their quality of life. With concierge services available, we aim to fulfill any personal preferences or requests. Fitness programs keep residents active and healthy while planned day trips provide opportunities for exploration. Resident-run activities encourage social interaction among peers, fostering a sense of community spirit. Scheduled daily activities ensure there is never a dull moment at our vibrant community.
Within close proximity to our community, there are several cafes, parks, pharmacies, physicians, restaurants, and hospitals. This ensures that residents have easy access to various amenities and healthcare services.
At Glendale Uptown Home, we strive to create a warm and welcoming environment where residents can feel at home while receiving the assistance they need. Experience the difference in senior living with our exceptional amenities and care services.
Glendale Uptown Home is located at 7800 Bustleton Avenue, Philadelphia, PA 19152 in Philadelphia County, Pennsylvania
Glendale Uptown Home on seniors.fyi includes 4 photos including images showing building, healthcare, bedroom, interior, entrance, trees, architecture, outdoor, and more.
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