Glendale Uptown Home

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Glendale Uptown Home Glendale Uptown Home Glendale Uptown Home Glendale Uptown Home

Glendale Uptown Home

7800 Bustleton Avenue, Philadelphia, PA 19152

For more information about senior living options: (844) 490-3973

2.1 from 7 reviews
5 stars
1
4 stars
0
3 stars
2
2 stars
0
1 stars
4

Assisted Living

Overall Review of Glendale Uptown Home

Pros

  • pro The facility has shown improvement after new management was implemented, resulting in a clean environment and attentive staff.
  • pro Residents' care has improved with the hiring of more staff members, making it easier to provide assistance.
  • pro The food offered at Glendale Uptown Home appears to be well-liked by residents.
  • pro The dining area is maintained in a nice and clean condition.
  • pro Some residents appreciate the activities provided, even if they are not fully involved.

Cons

  • pro The staff at Glendale Uptown Home is reported to be rude and incompetent, leading to poor care for residents.
  • pro Residents have been found unsupervised, and there are instances of staff sleeping during visits.
  • pro The facility has significant cleanliness issues, with persistent unpleasant odors and inadequate sanitation practices.
  • pro Staff members do not seem knowledgeable about residents' medical histories, resulting in inadequate care.
  • pro There have been serious health complications reported due to neglect, including bedsores and infections that developed during a stay at the facility.
  • pro Maintenance staff are described as rude, creating an uncomfortable environment for visitors.
  • pro Residents frequently appear to be left unattended in their rooms without proper supervision or care.
  • pro Parking availability is problematic for visitors, forcing them to use nearby store parking lots.
  • pro The building itself is uneven in quality, with some areas appearing old and unattractive compared to others that are newly remodeled.
  • pro Nursing staff reportedly respond unfriendly when approached with questions from families or visitors.

Review

Glendale Uptown Home has garnered a mixed bag of reviews from families and friends of residents, with sentiments ranging from mild improvement to strong condemnation. Initially described as an average residential community with some commendable elements, the facility has faced significant scrutiny regarding its care quality and staff responsiveness. Some reviewers pointed out that the recent addition of more staff has positively impacted service levels, especially during the day shift when care appeared slightly better compared to the night shift. However, many felt that despite these improvements, problems persisted in various areas.

One reviewer expressed satisfaction with their loved one's overall care, noting that while there were initial concerns, things seemed to be getting better over time. The food reportedly received approval from residents, and although the cleanliness of the dining area was acknowledged, there remains a sense that enhancements are still necessary. Meanwhile, certain residents—specifically those in wheelchairs or needing additional assistance—may not fully engage with available activities due to staff oversight or lack of encouragement from caregivers.

Contrasting sharply with more favorable experiences are harsh criticisms highlighting severe deficiencies in patient care. One particularly alarming account detailed a resident experiencing neglect on the Alzheimer's/dementia floor where unsupervised patients were found alongside reports of staff sleeping during shifts. Comments about persistent odors throughout the facility cast doubt on hygiene practices, further compounded by complaints regarding how management handled grievances raised by family members. This disappointment led one reviewer to declare they would not wish such circumstances upon anyone else.

Additionally troubling were incidences reported involving inadequate attention to basic hygiene standards and medical needs. A former resident’s struggle culminated in bedsores and severe infections attributed directly to their stay at Glendale Uptown Home after being transferred for short-term rehabilitation following hospitalization. Such allegations paint a concerning picture of neglect where personal dignity seems compromised—instances included prolonged periods without proper sanitation or attention when it's most warranted.

Staff interaction also stands out as problematic according to several reviews; numerous accounts describe encounters characterized by rudeness and irritability when families sought information or requested assistance for their loved ones. Instances where maintenance issues went unresolved due to unhelpful staff only add fuel to this fire; visitors found themselves navigating an environment where inquiries about care resulted in unwelcome responses—revealing a culture that may be indifferent towards both residents' comfort and family involvement.

Mixed remarks surrounding management illustrate another layer of complexity: while some reviewers believe there have been positive changes under new administration showing cleaner facilities and better staffing engagement, others remain deeply skeptical about long-term sustainability for any improvements made thus far. With serious concerns voiced around general upkeep within varying room conditions—from outdated carpets stained for years—to parking limitations causing visitor disruptions outside the building itself.

In conclusion, Glendale Uptown Home exemplifies a stark dichotomy between potential progress due to staffing changes versus ongoing challenges tied tightly to personalized patient care experiences—a fundamental issue regardless of sections praised within its operations. The chaotic landscape portrayed through these reviews raises essential questions about how effectively facilities handle both internal improvements while responding adequately enough toward resident needs fundamentally required for dignified living situations amidst vulnerability brought by age or health challenges.

Features

Housing

  • 240 resident community capacity 240 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (16 miles away) Philadelphia International (16 miles away)
  • Trenton-Mercer County (20 miles away) Trenton-Mercer County (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Glendale Uptown Home is a premier assisted living community located in Philadelphia, PA. We strive to provide a comfortable and enriching environment for our residents, offering a wide range of amenities and care services.

Our community features a beauty salon, where residents can indulge in pampering treatments and maintain their personal style. Residents can also enjoy their favorite TV shows with our cable or satellite TV service. Transportation is readily available with our convenient community-operated transportation service and transportation arrangements for non-medical purposes.

We offer various spaces for socialization and engagement. Our computer center allows residents to stay connected with loved ones through technology. For leisure activities, we have a gaming room and small library filled with books for relaxation. Outdoor enthusiasts can enjoy our beautiful garden and outdoor space.

Dining at Glendale Uptown Home is an exceptional experience. Our restaurant-style dining offers delicious meals prepared by our experienced chefs. We cater to special dietary restrictions, including diabetes diets, ensuring that every resident's nutritional needs are met.

The care services provided at our community are extensive to meet individual needs. With 24-hour call system and supervision, residents' safety is always prioritized. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.

To promote mental wellness, we offer a mental wellness program tailored to the unique needs of each resident. Special dietary restrictions are accommodated to support overall health and well-being.

Residents at Glendale Uptown Home can enjoy an array of activities designed to enhance their quality of life. With concierge services available, we aim to fulfill any personal preferences or requests. Fitness programs keep residents active and healthy while planned day trips provide opportunities for exploration. Resident-run activities encourage social interaction among peers, fostering a sense of community spirit. Scheduled daily activities ensure there is never a dull moment at our vibrant community.

Within close proximity to our community, there are several cafes, parks, pharmacies, physicians, restaurants, and hospitals. This ensures that residents have easy access to various amenities and healthcare services.

At Glendale Uptown Home, we strive to create a warm and welcoming environment where residents can feel at home while receiving the assistance they need. Experience the difference in senior living with our exceptional amenities and care services.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.4 miles)
  • Url Pharma (1.1 miles)
  • Rite Aid (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • Rite Aid (1.6 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.7 miles)

Parks

  • Champion Park Playground (1.8 miles)
  • Womrath Park (3.8 miles)
  • Palmer Park Farmers Market (6.9 miles)
  • Palmer Doggie Depot (6.9 miles)
  • Piazza Dog Park (7.6 miles)
  • Race Street Pier (8.4 miles)
  • Franklin Square (8.6 miles)

Hospitals

  • Fox Chase Cancer Center (2.2 miles)
  • Aria Health (2.9 miles)
  • Jefferson Torresdale Hospital (3.9 miles)
  • Holy Redeemer Hospital (4 miles)
  • Albert Einstein Employee Health Center (4.8 miles)
  • St Christopher's Hospital for Children (5 miles)
  • Abington Hospital, Widener Building (5.6 miles)

Restaurants

  • McDonald's (2.4 miles)
  • Chick-Fil-A (3 miles)
  • Point After (3.6 miles)
  • Texas Chicken & Burgers (4.1 miles)
  • Taco Bell (5.2 miles)
  • Chick-Fil-A (5.5 miles)
  • McDonald's (5.5 miles)

Cafes

  • Starbucks (3.1 miles)
  • ReAnimator Coffee (6.7 miles)
  • La Colombe Coffee Roasters (7.2 miles)
  • Starbucks (8.2 miles)
  • Starbucks (8.6 miles)
  • Panera Bread (8.9 miles)
  • The Landing Kitchen (8.9 miles)

Physicians

  • Frankford Avenue Health Center (3.3 miles)
  • Simms Hank Md Albert Einstein Medical Center Philadelphia (4.9 miles)
  • Stoltz and Hahn Family Practice (7 miles)
  • AMS Cardiology (8.7 miles)
  • Dr.'s Eyecare Center (8.9 miles)

Transportation

  • SEPTA Jenkintown-Wyncote Station (5.1 miles)
  • Septa Wayne Junction Station (6 miles)
  • Stenton Station (6.6 miles)

Theaters

  • AMC Neshaminy 24 (7.9 miles)
  • Landmark Theatres - Ritz Five (8.9 miles)

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