Glendale Uptown Home

Pros

• The facility has shown improvement after new management was implemented, resulting in a clean environment and attentive staff.
• Residents' care has improved with the hiring of more staff members, making it easier to provide assistance.
• The food offered at Glendale Uptown Home appears to be well-liked by residents.
• The dining area is maintained in a nice and clean condition.
• Some residents appreciate the activities provided, even if they are not fully involved.

Cons

• The staff at Glendale Uptown Home is reported to be rude and incompetent, leading to poor care for residents.
• Residents have been found unsupervised, and there are instances of staff sleeping during visits.
• The facility has significant cleanliness issues, with persistent unpleasant odors and inadequate sanitation practices.
• Staff members do not seem knowledgeable about residents' medical histories, resulting in inadequate care.
• There have been serious health complications reported due to neglect, including bedsores and infections that developed during a stay at the facility.
• Maintenance staff are described as rude, creating an uncomfortable environment for visitors.
• Residents frequently appear to be left unattended in their rooms without proper supervision or care.
• Parking availability is problematic for visitors, forcing them to use nearby store parking lots.
• The building itself is uneven in quality, with some areas appearing old and unattractive compared to others that are newly remodeled.
• Nursing staff reportedly respond unfriendly when approached with questions from families or visitors.

Review

Glendale Uptown Home has garnered a mixed bag of reviews from families and friends of residents, with sentiments ranging from mild improvement to strong condemnation. Initially described as an average residential community with some commendable elements, the facility has faced significant scrutiny regarding its care quality and staff responsiveness. Some reviewers pointed out that the recent addition of more staff has positively impacted service levels, especially during the day shift when care appeared slightly better compared to the night shift. However, many felt that despite these improvements, problems persisted in various areas.

One reviewer expressed satisfaction with their loved one's overall care, noting that while there were initial concerns, things seemed to be getting better over time. The food reportedly received approval from residents, and although the cleanliness of the dining area was acknowledged, there remains a sense that enhancements are still necessary. Meanwhile, certain residents—specifically those in wheelchairs or needing additional assistance—may not fully engage with available activities due to staff oversight or lack of encouragement from caregivers.

Contrasting sharply with more favorable experiences are harsh criticisms highlighting severe deficiencies in patient care. One particularly alarming account detailed a resident experiencing neglect on the Alzheimer's/dementia floor where unsupervised patients were found alongside reports of staff sleeping during shifts. Comments about persistent odors throughout the facility cast doubt on hygiene practices, further compounded by complaints regarding how management handled grievances raised by family members. This disappointment led one reviewer to declare they would not wish such circumstances upon anyone else.

Additionally troubling were incidences reported involving inadequate attention to basic hygiene standards and medical needs. A former resident’s struggle culminated in bedsores and severe infections attributed directly to their stay at Glendale Uptown Home after being transferred for short-term rehabilitation following hospitalization. Such allegations paint a concerning picture of neglect where personal dignity seems compromised—instances included prolonged periods without proper sanitation or attention when it's most warranted.

Staff interaction also stands out as problematic according to several reviews; numerous accounts describe encounters characterized by rudeness and irritability when families sought information or requested assistance for their loved ones. Instances where maintenance issues went unresolved due to unhelpful staff only add fuel to this fire; visitors found themselves navigating an environment where inquiries about care resulted in unwelcome responses—revealing a culture that may be indifferent towards both residents' comfort and family involvement.

Mixed remarks surrounding management illustrate another layer of complexity: while some reviewers believe there have been positive changes under new administration showing cleaner facilities and better staffing engagement, others remain deeply skeptical about long-term sustainability for any improvements made thus far. With serious concerns voiced around general upkeep within varying room conditions—from outdated carpets stained for years—to parking limitations causing visitor disruptions outside the building itself.

In conclusion, Glendale Uptown Home exemplifies a stark dichotomy between potential progress due to staffing changes versus ongoing challenges tied tightly to personalized patient care experiences—a fundamental issue regardless of sections praised within its operations. The chaotic landscape portrayed through these reviews raises essential questions about how effectively facilities handle both internal improvements while responding adequately enough toward resident needs fundamentally required for dignified living situations amidst vulnerability brought by age or health challenges.

Pharmacies

• Rite Aid (0.4 miles)
• Url Pharma (1.1 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (1.6 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Champion Park Playground (1.8 miles)
• Womrath Park (3.8 miles)
• Palmer Park Farmers Market (6.9 miles)
• Palmer Doggie Depot (6.9 miles)
• Piazza Dog Park (7.6 miles)
• Race Street Pier (8.4 miles)
• Franklin Square (8.6 miles)

Hospitals

• Fox Chase Cancer Center (2.2 miles)
• Aria Health (2.9 miles)
• Jefferson Torresdale Hospital (3.9 miles)
• Holy Redeemer Hospital (4 miles)
• Albert Einstein Employee Health Center (4.8 miles)
• St Christopher's Hospital for Children (5 miles)
• Abington Hospital, Widener Building (5.6 miles)

Restaurants

• McDonald's (2.4 miles)
• Chick-Fil-A (3 miles)
• Point After (3.6 miles)
• Texas Chicken & Burgers (4.1 miles)
• Taco Bell (5.2 miles)
• Chick-Fil-A (5.5 miles)
• McDonald's (5.5 miles)

Cafes

• Starbucks (3.1 miles)
• ReAnimator Coffee (6.7 miles)
• La Colombe Coffee Roasters (7.2 miles)
• Starbucks (8.2 miles)
• Starbucks (8.6 miles)
• Panera Bread (8.9 miles)
• The Landing Kitchen (8.9 miles)

Physicians

• Frankford Avenue Health Center (3.3 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (4.9 miles)
• Stoltz and Hahn Family Practice (7 miles)
• AMS Cardiology (8.7 miles)
• Dr.'s Eyecare Center (8.9 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (5.1 miles)
• Septa Wayne Junction Station (6 miles)
• Stenton Station (6.6 miles)

Theaters

• AMC Neshaminy 24 (7.9 miles)
• Landmark Theatres - Ritz Five (8.9 miles)