Overall Review of Richland Healthcare And Rehabilitation Center
common31 reviews mention this
Caring, responsive staff stand out
Residents and families repeatedly describe staff who are kind and responsive.
Multiple reviews highlight staff members who are caring, attentive, and motivated to help residents feel safe and comfortable. Several people say the team communicates well enough to reduce worry, including one reviewer who specifically mentions getting calls answered immediately. Even in reviews that include serious complaints, many respondents frame their experience in terms of how staffing treated residents day to day.
common20 reviews mention this
Clean, organized environment
Reviews frequently praise the facilityâs cleanliness and organization.
A recurring theme is that the building feels clean and well kept, with reviewers mentioning a tidy, organized setting during tours and visits. Several descriptions also point to clean rooms and a pleasant overall appearance. At the same time, a few families raise concerns about room comfort and temperature, which suggests cleanliness doesnât fully address every day-to-day comfort issue.
differentiator5 reviews mention this
Rehab support helps residents recover
Reviews describe rehabilitation and therapy that supports getting back home.
Several reviews connect the rehab experience to tangible progress, including getting stronger after a feeding-tube situation and returning home after a short stay. Others mention that residentsâ medical and physical needs were handled even when family members were not present. One reviewer also notes time to healing and improvement after rehab, framing it as a key reason they would choose the facility again.
caveat3 reviews mention this
Communication delays frustrate families
Some families report delayed responses and notification issues.
A few reviews describe problems with timely communication, including one family saying they were not notified sooner about a health concern. Another reviewer says it took an extended amount of time to get in touch with a nurse, describing repeated runaround. There are also complaints about phone reception when trying to connect with patients, which adds to the overall concern about responsiveness.
caveat4 reviews mention this
Rooms can feel small and warm
Some reviews mention room comfort issues like size and temperature.
While many reviewers describe the facility positively, multiple people raise concerns about room comfort. Several mention rooms running extremely warm, and others say the rooms feel small for residents and loved ones. One reviewer also describes rooms as uncomfortable in the context of end-of-life care, which stands out as a more serious version of the same comfort theme.
caveat2 reviews mention this
Meals get mixed feedback
Meal quality is inconsistent across reviews.
One reviewer praises the meals as great and says there was plenty of food. Others are much less positive, describing food as cold and inedible. Combined, the reviews suggest dining satisfaction may vary depending on timing and expectations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Richland Healthcare And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, decor, seating area, lighting, building, brick, trees, landscaping, and more.
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Richland Healthcare And Rehabilitation Center photos
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Interior
Decor
Living Room
Building
Dining
Interior
Decor
Dining
Living Room, Television, and Dining Table
Landscaping, Building, Trees, and Brick
Windows and Porch
Lighting
Seating Area
Lobby
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97 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Near abundant amenities (restaurants, parks, healthcare, worship, theaters) with private rooms.
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