Arbutus Park Manor

Save

Arbutus Park Manor

207 Ottawa Street, Johnstown, PA 15904

For more information about senior living options: (844) 490-3973

4.2 from 95 reviews
5 stars
53
4 stars
24
3 stars
9
2 stars
3
1 stars
6

Assisted Living Continuing Care Retirement Community (CCRC) Respite Care Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Arbutus Park Manor

    Overall Review of Arbutus Park Manor

    Pros

    • pro The facility is wonderful and everyone is nice.
    • pro The staff are kind, helpful, knowledgeable, professional, and consistently pleasant.
    • pro Arbutus Retirement Community is a wonderful place to live.
    • pro The staff is caring, friendly, and supportive.
    • pro The complex is well-maintained with friendly and helpful staff.
    • pro The property is beautiful and the care is great and well-managed.
    • pro Arbutus is awesome, with friendly staff and excellent residents.
    • pro It is the best retirement community in the Johnstown area.
    • pro The meals are good and the overall dining experience is pleasant.
    • pro The atmosphere is welcoming and the services are high quality.

    Cons

    • pro Amy wasted days of the family's time by delaying the transfer over the weekend.
    • pro The nurses were described as rude, with patients lying in wet beds and long delays (15?20 minutes) to respond to call buttons.
    • pro One reviewer called the facility terrible and understaffed.
    • pro Another reviewer said it used to be nice but is now dirty, with unfriendly staff and residents not cared for as they should be.
    • pro A reviewer criticized the place as a money-making facility and said they would not recommend it.
    • pro The front desk staff were described as treating visitors very poorly.
    • pro Maintenance and groundskeeping were criticized as neglected despite high fees.

    Review

    From the first contact, the experience around admission to Arbutus Park (often referred to in reviews as Arbutus Manor) seemed to hinge on the choices made by the admissions team and the interpretation of a medical status. One family tells of Amy in Admissions who was pressing to secure a short-term skilled nursing stay for dad and promising to work on pre-authorizations if Arbutus was chosen. The exchange happened on a Friday afternoon, and the family felt they were moving quickly toward a decision. But once a choice was made and Amy left for the day, the tone shifted. By the following Tuesday they learned that Arbutus would not accept the patient because of "suicidal ideations" and "mental health concerns." The family described the ER comment, "I would rather die than continue being sick," as grounds for a designation that seemed to miscast the situation, leaving them with the impression that Arbutus was unequipped to handle what was, in their view, a misinterpretation rather than a clear, imminent risk. The result was a wasted weekend and a delay in transfer while they waited for a decision, followed by the hospital staying open for five extra days beyond medical clearance to discharge. As beds elsewhere filled, the family finally found alternative facilities that could admit him, though not without the earlier disruption that affected the timing and logistics of his care.

    That painful sequence appears to have left a lasting impression about the admissions process and about Arbutus as a choice for a loved one's recovery. The author of that particular account expresses relief that Arbutus was not the place for their father to recover, citing concerns about the staff and processes they encountered during the transfer saga. Nevertheless, within the same broad collection of reviews there is a contrasting and consistently positive thread: many reviewers describe Arbutus Park as a wonderful environment with kind, knowledgeable, and professional staff who maintain a steady, supportive, and even humorous demeanor that residents and families value deeply. One reader emphasizes the "Wonderful facility" with a staff that is "100% kind, helpful, knowledgeable, and professional," and who manage to stay pleasant and patient even when the situation is emotionally heavy, such as caring for a father with terminal cancer who is legally blind and mostly deaf. In several reviews, caregivers and aides (CNAs) are singled out for their warmth, reliability, and attentiveness, with families noting how staff members treat residents like family and go beyond the basics to meet individual needs.

    The tone of praise often centers on the human connection: staff members who greet residents warmly, who respond with competence and a sense of humor, and who provide consistent, compassionate care. Specific comments highlight how the team supports not only the patient but the family as well, with the sense that caregivers are patient, knowledgeable about patient care, and focused on meaningful interaction. A recurring theme is the feeling of being welcomed and respected, whether in the main residence, in the cottages, or during visits that some families say are facilitated by flexible visiting hours. For many reviewers, the facility's atmosphere contributes to a genuine sense of belonging and community - activities, events, and opportunities for both residents and guests to participate are celebrated, with examples such as train displays, holiday celebrations, and other creative touches that foster a lively and caring campus environment.

    Beyond the internal culture, several reviewers specifically praise the physical environment and the day-to-day functioning of the facility. The property is described as clean, well-maintained, and safe, with attendees noting that the food is good and meals are satisfying. Independent living and cottage options receive positive attention as well, with comments about reasonable maintenance fees relative to other area options and an atmosphere of belonging that extends to families and friends who visit. Multiple accounts point to a broad range of services and programs designed to engage residents, from activities that encourage participation to inclusive policies about visitors, pets, and outdoor spaces that contribute to a comfortable living experience. There is also mention of dedicated teams that work to keep grounds and facilities in decent order, with some reviewers noting the outdoor upkeep, gardens, and the utility of community amenities as factors that enhance overall quality of life.

    Yet not all reviews carry the same note of praise. A handful of readers offer a more critical, mixed, or even negative perspective. Some recall encounters with a front desk staff member that they felt was unhelpful or poorly coordinated with resident needs, and a few describe experiences that suggest inconsistent standards of care. One review uses strong language to criticize the nursing staff - describing rude behavior, delays in responding to call bells, and lapses in following dietary prescriptions or delivering therapy. Another voice conveys concern about staffing levels and the impression that the place is focused on profit rather than patient-centered care. These perspectives acknowledge that while many patients receive excellent, loving care, there are moments when the experience does not meet expectations for every resident or family member.

    Another layer of complexity in the reviews concerns the broader ecosystem of services and costs. Several comments acknowledge substantial maintenance and upkeep obligations within the campus, especially for residents in the cottages who must budget for ongoing grounds care, snow removal, and other amenities. A few reviewers describe the maintenance and facility aspects as reflecting a larger pattern where costs are high and some expectations - such as timely housekeeping, dependable staff responsiveness, and adequate staffing - do not always align with the reality on the floor. The same accounts that celebrate the warm, humane culture also remind readers that the financial side of care can be a significant factor for families to weigh, particularly when evaluating options for long-term living, specialized care, or transitional placements from hospital to skilled nursing.

    Overall, the body of reviews paints a nuanced portrait of Arbutus Park. The facility is frequently praised for its compassionate, engaging, and professional staff, clean and welcoming surroundings, and a robust culture of care that makes residents feel valued and supported. Families frequently highlight the facility's warmth, the accessibility of activities, and the sense that staff go out of their way to create a humane and dignified living environment. At the same time, there is a clear recognition that the admissions process can be fraught with misinterpretations or delays, and that experiences with specific staff members or units may vary. Financial considerations, housekeeping, and staffing levels surface as recurring themes in the more critical notes, underscoring that, like many senior-care communities, Arbutus Park is a place where many families find comfort and trust, even as others encounter friction or disappointment along the way.

    Features

    Housing

    • 35 resident community capacity 35 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Arbutus Park Manor in Johnstown, PA is a vibrant and welcoming assisted living community that provides various types of care for seniors. With its comprehensive services and amenities, residents can enjoy a comfortable and fulfilling lifestyle.

    As a Continuing Care Retirement Community (CCRC), Arbutus Park Manor offers a continuum of care, allowing seniors to transition seamlessly between different levels of assistance as their needs change over time. This includes respite care for short-term stays and a skilled nursing facility for those requiring advanced medical care.

    The community boasts an array of amenities to enhance the residents' quality of life. Each apartment comes fully furnished with cable or satellite TV and Wi-Fi/high-speed internet access. There is also a dining room where delicious meals are served restaurant-style, catering to special dietary restrictions. Additionally, residents can relax in the beautiful outdoor spaces or enjoy leisurely activities in the small library.

    Care services at Arbutus Park Manor are designed to promote independence while providing essential support. The dedicated staff offers 24-hour supervision and assists with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time, while specialized diets like diabetes diet are accommodated.

    The community encourages mental wellness through its comprehensive mental wellness program, promoting cognitive stimulation and emotional well-being among residents.

    Arbutus Park Manor enjoys a convenient location close to various amenities in the neighborhood. With 4 cafes, 3 parks, 6 pharmacies, and 40 restaurants nearby, residents have ample opportunities for social outings and engaging in local attractions. Transportation options facilitate easy access to these destinations.

    Furthermore, there are 33 physicians within proximity along with 2 hospitals nearby, providing peace of mind knowing that medical professionals are readily accessible. For spiritual fulfillment, there are also 7 places of worship nearby for individuals who seek religious or spiritual connections.

    Overall, Arbutus Park Manor offers an enriching assisted living community where seniors can thrive and receive the care they need. Its range of services, amenities, and proximity to various conveniences make it an ideal choice for those seeking a comfortable and fulfilling lifestyle in Johnstown, PA.

    Nearby Places of Interest

    Restaurants

    • Tap 814 Speakeasy (0.7 miles)
    • Corner Coffee Shoppe (0.7 miles)
    • Anthony's Mediterranean Grill (0.8 miles)
    • Subway (0.8 miles)
    • Taco Bell (0.9 miles)
    • Woodside Bar & Grill (0.9 miles)
    • McDonald's (0.9 miles)

    Physicians

    • Cambria County Medical Society (0.8 miles)
    • Walnut Medical Services (1.1 miles)
    • Retina Vitreous Consultants (1.4 miles)
    • Laurel Highlands Advanced Imaging (1.4 miles)
    • Ophthamlic Associates Surgery & Laser Center (1.7 miles)
    • Griesheimer Patricia Nulton Diagnostic (1.7 miles)
    • Pediatric Care Specialists (1.7 miles)

    Pharmacies

    • East Hills Family Pharmacy (0.9 miles)
    • Rite Aid (0.9 miles)
    • Rite Aid (1.6 miles)
    • Genoa Healthcare (1.7 miles)
    • Rite Aid (2 miles)
    • Forest Hills Pharmacy (3.4 miles)

    Places of Worship

    • St Benedict Church (0.9 miles)
    • Faith Chapel (1.2 miles)
    • Crossroads Community Church (1.2 miles)
    • St Patrick's Church Rectory (1.9 miles)
    • St Vincent De Paul Caring Ministries (2.7 miles)
    • Scalp Level Church of the Brethren (3.3 miles)
    • St Clare Of Assisi Church Hall (3.6 miles)

    Parks

    • Lorain Park (1 miles)
    • Roxbury Park (2.8 miles)
    • Elim Field (3.3 miles)

    Hospitals

    • James E Van Dandt VA clinic (1.4 miles)
    • Conemaugh Memorial Medical Center (2.6 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Panera Bread (2 miles)
    • The Morning Grind (2.6 miles)
    • Flood City Cafe (3.4 miles)

    Theaters

    • Richland Cinemas (2 miles)
    • Silver Drive-In (2 miles)

    Transportation

    • Ken Lantzy All Star Game (3.3 miles)
    • John Murtha Johnstown-Cambria County Airport (3.5 miles)
    • CamTram (3.5 miles)

    Frequently Asked Questions

    Where is Arbutus Park Manor?
    What photos are available for Arbutus Park Manor in Johnstown, Pennsylvania?

    Nearby Communities

    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor